Commercial Vehicle Workshop Manager

Posted 2 weeks ago

Our well established commercial vehicle dealer based in Kempton Park currently holds a vacancy for an experienced Commercial Vehicle Workshop manager.

Job Description
The main purpose of the job is to ensure efficient and profitable operation of the Service Department by meeting the objectives that cover the Service Department’s operating policies and standards to achieve both high levels of customer satisfaction, retention and profitability

Specific Role:
Responsibilities:
• Ability to control resources at a level commensurate with profit requirements and enhanced customer relations.
• Ability to maximise departmental profitability through the sale of labour and associated products to franchise and non-franchise customers.
• Supervision of staff, management of performance, discipline and other staff management related functions.
• Ability to ensure Service Department achieves budget objectives through daily, weekly and monthly monitoring and control of accounts, operating controls and composite figures.
• Ability to ensure efficient operation of the Service Department through efficient labour utilization, productivity and sales.
• Ability to ensure excellence in customer service.
• Ability to maintain effective control of expenses through monthly examination of management accounts to ensure expenditure for the Service Department is in line with budgeted labour sales

Qualifications and Experience:
• Matric
• Valid Driver’s License Code14, PDP
• Qualified Diesel Mechanic Technician
• Relevant post matric qualification in Management will be an advantage
• Fully computer literate – Microsoft package
• Experience in kerridge/CDK

Skills and Personal Attributes:
• Customer focused management
• Strong motivational and negotiation skills
• Excellent people management skills
• Focus on driving performance

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