Job Description

The Dealer Principal is fully responsible for the management of the Dealership, which includes:

• Ability to deliver bottom line results while ensuring compliance to company policies and corporate governance
• Ability to develop and implement strategies for growth
• Ability to make sound business decisions
• Ability to apply modern business methods
• Ability to ensure maximum efficiency and profitability in all departments
• Ability to create a customer centric environment and maximize customer service levels
• Ability to control cash flow, stock and assets at a level commensurate with profit requirements and satisfactory return on investment
• Ability to manage risk and ensure audit requirement compliance
• Ability to ensure dealer compliance to franchise standards and target requirements
• Ability to create a high performance culture and climate in the dealership
• Strong ability to attract, motivate and retain talent
• Ability to develop and encourage strong working relationships at all levels in the business
• Ability to manage performance and deal with poor-performance immediately

Position Overview

This position is regarded as a key senior management role and it would be expected that the individual will properly manage the dealership and ensure profitability of the branch.

Specific Role Responsibilities

Qualifications and Experience

• 5 Years Dealer Principal experience – Essential
• Basic business and financial acumen
• Sound knowledge of manufacturer and Distributor requirements.
• Experience in other franchises will be advantageous
• Knowledge of governance and compliance regulations and requirements
• Fully computer literate
• Motor industry trading experience
• Entrepreneurial skills
• Excellent communication and customer service skills
• Sound understanding of sales, service and parts
• Good administrative skills

Skills and Personal Attributes

• Action orientated
• Ability to work under pressure
• Ability to work both in a team and independently
• Strong values; principles and business ethics
• Cultural sensitivity toward customers and staff
• Competitive and results focussed
• Integrity and entrepreneurial flair
• Reliable and responsible
• Innovative and energetic