Our well known automotive dealer client based in Tygervalley currently holds a vacancy for a Qualified Diagnostic Technician.
This position will be suited to an experienced person who has the ability to Diagnose inspect, maintain, and repair vehicles. The candidate needs to provide excellent customer service and maintain high levels of customer satisfaction on an ongoing basis.
To diagnose and repair faults, and conduct vehicle services according to prescribed standards of the OEM. Deliver high quality technical expertise to satisfy customers and honour organisational service delivery values.
The responsibilities of a Technician include the following tasks:
Carry out diagnostic work and support mechanics as set out by the Foreman.
Carry out fault diagnosis to aid and speed up vehicle servicing.
Take steps to ensure servicing of vehicles remains within the targeted percentages of the manufacturers’ time.
Discuss matters with service advisors and customers as required and provide coherent explanations.
Ensure standards are maintained with regards to vehicle care and safety whilst performing functions.
Ensure vehicles are returned to the customer after service in a neat and clean condition.
Complete all necessary and relevant training as required by the OEM (online, classroom, other mediums of training) within reasonable time frames.
Complete forms and documentation included in the company’s service routine.
Draft and prepare any reports required.
Mentor apprentices, sign off logbooks, and evaluate their technical ability (if applicable)
Ensure effective communication with team members and colleagues across departments, with customers, and service providers.
Participate in marketing campaigns when required for the furtherance of the business.
Any other duties as may reasonably be required.
Qualifications and Experience
Qualified Vehicle Technician
Valid driver’s license
Skills and Personal Attributes
Excellent vehicle diagnostic and fault-finding skills
Work under high pressure
Please e-mail cvs to email@example.com