Our large truck vehicle dealer client based in Shelley Beach is looking to employ an experienced, responsible Parts Manager with a proven track record.

Salary will depend on experience, our client needs a senior person who understands the parts industry, work well with staff, great management and customer service skills and is process driven.  Training is in-house.

The primary purpose of the position is to manage and control the budgetary performance of the Parts Department.

Specific Role Responsibilities

KEY OUTPUTS
• To grow the parts department in all facets of it operation
• To ensure the highest degree of customer satisfaction at all times.
• To maintain agreed profit margins and return on investment.
• To actively seek to maintain/achieve an acceptable market share.
• To maintain excellent parts service.
• To sell the maximum amount of parts to trade and retail customers.
• To monitor sales daily in order to ensure due emphasis is placed on selling the most profitable lines.
Manage targets with specific focus on asset management (stock controlling / stock turn) and managing sales performance as well as the performance process

Qualifications and Experience

QUALIFICATIONS
• Matric
• Relevant post matric qualification will be an advantage
• A minimum of 5 years’ experience as a Parts Manager

Skills and Personal Attributes

KNOWLEDGE AND SKILL REQUIREMENTS:
• Ability to monitor and proactively control costs.
• Debtor management
• Ability to control stock levels in accordance with budget.
• Ability to proactively examine all major transactions weekly to determine ways to improve customer service.
• Ability to closely monitor and control overheads and stock values, reporting excesses to the Dealer Principal timeously together with solutions for addressing such matters.
• Ability to monitor and control parts purchasing activity.
• Ability to maximize benefits through discounts in accordance with company policy.
• Ability to effectively manage staff including performance, discipline, recruitment and training.
• Excellent in administration:
o To ensure that all transactions are correctly recorded and, when necessary, information passed to relevant departments.
o To ensure that stock levels are promptly and accurately updated.
o Regularly monitor customers’ credit limit notifying Dealer Principal/After Sales Manager about limits reached.
• Relationship management, peers, staff, suppliers and OEM

BEHAVIOURAL COMPETENCIES
• Target / Performance driven
• Sense of urgency
• Ability to work under pressure
• Growth driven