Parts Manager – Cape Town

Posted 4 months ago
Job Description Our motor deaeler client in Cape Town currently holds a vacancy for a Manager: Parts.

Reporting to the Dealer Principal, this position will be suited to a candidate that will be able to maximize profits by ensuring maximum sales of parts to trade and retail customers and by maintaining a satisfactory parts service to other departments and Group dealerships. Ensure the highest degree of Customer Satisfaction. Ensure that all Toyota requirements and targets are met and exceeded

Specific Role Responsibilities  

  • Monitor sales to ensure that emphasis is placed on profitability
  • Ensure the sale of all necessary items to support Customer’s requirements
  • Ensure that the department achieves budget objectives and Toyota purchase targets
  • Ensure that stock levels are in accordance with budget and Toyota standards
  • Ensure that discounts are monitored and that corrective action is taken when necessary
  • Control all budgetary spending and ensure that it remains within target
  • Discuss significant variations in budget with Dealer Principal
  • Monitor all overheads and stock values
  • Report to Dealer Principal the debtor’s situation and highlight any variation from Policy
  • Operate within purchasing budget (number of weeks’ stock) –Toyota Standards
  • Organize sales promotions to boost sales
  • Plan, initiate and promote parts sales events
  • Cooperate with other departments in their campaigns
  • Draw up and initiate parts marketing plans
  • Promote and sell parts by visiting existing and prospective clients
  • Ensure that sales staff maintains constant contact with existing and prospective clients
  • Maximize accessory sales through New Cars
  • Ensure lost sales are been recorded and records utilized
  • Hold weekly Kaizen meetings to discuss opportunities and issues and Sales performance
  • Ensure that all orders are completed within Customers’ requirements and that all necessary follow-ups are carried out
  • Examine all major transactions to determine how Customer service may be improved
  • Attend to all necessary inquiries promptly, efficiently and timeously
  • Ensure absolute clarity in all Customer communications
  • Ensure that all transactions are correctly recorded and, when necessary, information passed to other departments
  • Ensure that stock levels are promptly and accurately updated
  • Monitor Customer credit facilities and ensure due payment
  • Ensure that all cash sales, parts returned and CODs are controlled and / or paid on a daily basis
  • Ensure that all daily / weekly / monthly reports are produced promptly and accurately and analyze them
  • Print a B/O report and discuss with staff at least once a week
  • Monitor negative stock to ensure accuracy of stock movement, B/O and stock file
  • Sign off all credit notes & buyouts
  • Follow up on parts bought and not sold
  • Establish and maintain the number of adequately trained staff needed to achieve industry and Toyota standards
  • Recruit, select, develop and remunerate staff
  • Operate staff performance appraisal systems at least twice a year and ensure that action is taken on results
  • Ensure high standards (of all staff) of performance.
  • Keep all staff updated on changes in existing models and all newly introduced models, exchange units, accessories


Qualifications and Experience

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  • 3 years’ Parts Manager experience is essential.
  • A minimum of Grade 12.
  • Valid Driver’s License
  • Clear Criminal Record
  • Motor industry experience is essential
  • Computer literacy is essential
  • Kerridge & E-Toyota system knowledge is essential
Skills and Personal Attributes
  • Must have excellent verbal communication skill

Apply Online

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A valid phone number is required.