Our Truck dealership client Richards Bay currently holds three (3) vacancies for a Qualified Diesel Technician.

This position will be suited to an experienced person who has the ability to inspect, maintain, and repair commercial vehicles. The candidate needs to provide excellent customer service and maintain high levels of customer satisfaction on an ongoing basis.

To diagnose and repair faults, and conduct commercial vehicle services according to prescribed standards of the OEM. Deliver high quality technical expertise to satisfy customers and honour organisational service delivery values.

The main purpose of the job is to provide technical and diagnostic expertise within the service department and in doing so, advice colleagues on best practice methodologies for repairs and improvements as per customer requirements.

 Position Overview:

Should your application be short-listed, you will be contacted for an interview and/ or a psychometric assessment.

 Specific Role Responsibilities:

Specifications for these positions will be discussed if a candidate is invited for an interview.

The responsibilities of a Technician include the following tasks:

• To carry out diagnostic work and support mechanics as instructed by the Foreman
• To provide advice and support to mechanics on technical matters
• To carry out fault diagnosis to aid and speed vehicle servicing
• To ensure diagnostic equipment is used for vehicle examinations
• To take steps to ensure servicing of vehicle, remains within the targeted percentages of the manufacturers’ time
• To ensure standards maintained with vehicle care and safety whilst performing functions
• To ensure vehicles are returned to the customer after service in a neat and clean condition
• Ensure diagnosis leads to most cost-effective and accurate remedy to fault or customer complaint
• To recommend purchase of capital equipment
• Admin functions:
  • To complete forms and documentation included in the company’s service routine
  • To draft and prepare any reports required
• Ensure effective communication with staff, across departments, with customers and service providers
• Willingness to participate in marketing campaigns when required for the furtherance of the business.
• IMPORTANT – Standby and the responsibility thereto is a compulsory function of this position and no relaxation on this will be accepted.

Qualifications and Experience:

Minimum requirement:

• Minimum 5 years’ experience working as a Diesel Technician on commercial vehicles.
• Qualified Diesel Technician

• Valid driver’s licence
• Well known Heavy Truck brand Experience advantageous

Skills and Personal Attributes:

Minimum requirement:

• Mechanical insight and expertise
• Problem solving and commercial vehicle fault finding skills.
• Mental alertness
• Have sound English communication and writing skills to accurately record findings and work on job cards.
• Meticulous
• Customer orientated
• Team player and Interpersonal competence
• Decision making and action orientated.