Service Manager

Posted 5 years ago
Our well established motor dealer client in Bryanston is looking to employ a highly experienced
and entrepreneurial Service Manager with good references, experience and track record.
Job Description
- Effective leadership of the service admin function/team
- Ensures all processes are adhered to
- Ensure that all OEM Passenger Cars core standards adhered to
- Ensure that all claims, queries, correspondence are dealt with timeously and accurately
- Maximise revenues and minimise losses in the costing and warranty departments
- Ensures clean Manufacturer audit results at all times
Position Overview
Specific Role Responsibilities • Good team leader
- Excellent product knowledge
- Innovative
- Business and financial acumen.
- Sound knowledge of OEM’s requirements
- Understanding and adherence to franchise policies and procedures
- People orientated (good people skill)
- Customer orientated / customer focused management
- Computer literate – MS Office intermediate
- Good know-how of Brand system (Kerridge)
- Strong motivational and negotiation skills
- Focus on driving performance
Qualifications and Experience
- Experience 5-10 years dealership admin experience
- Matric + a relevant post matric qualification
- A full tertiary qualification will be an added advantage
- A valid driver’s license
- Brand experience will be an added advantage