Service Manager

Posted 5 years ago

Our well established motor dealer client in Bryanston is looking to employ a highly experienced
and entrepreneurial Service Manager with good references, experience and track record.

Job Description

  • Effective leadership of the service admin function/team
  • Ensures all processes are adhered to
  • Ensure that all OEM Passenger Cars core standards adhered to
  • Ensure that all claims, queries, correspondence are dealt with timeously and accurately
  • Maximise revenues and minimise losses in the costing and warranty departments
  • Ensures clean Manufacturer audit results at all times

 

Position Overview

Specific Role Responsibilities      • Good team leader

  • Excellent product knowledge
  • Innovative
  • Business and financial acumen.
  • Sound knowledge of OEM’s requirements
  • Understanding and adherence to franchise policies and procedures
  • People orientated (good people skill)
  • Customer orientated / customer focused management
  • Computer literate – MS Office intermediate
  • Good know-how of Brand system (Kerridge)
  • Strong motivational and negotiation skills
  • Focus on driving performance

 

Qualifications and Experience

  • Experience 5-10 years dealership admin experience
  • Matric + a relevant post matric qualification
  • A full tertiary qualification will be an added advantage
  • A valid driver’s license
  • Brand experience will be an added advantage

 

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