Our automotive dealer client based in Milnerton currently has a vacancy for an experienced and qualified Service Manager.

Must be qualified technician (Motor Mechanic related Trade Qualification)

Job Description
Ability to control resources at a level commensurate with profit requirements and enhanced customer relations.
Ability to maximise departmental profitability through the sale of labour and associated products to franchise and non-franchise customers.
Supervision of staff, management of performance, discipline, and other staff management related functions.
Ability to ensure Service Department achieves budget objectives through daily, weekly, and monthly monitoring and control of accounts, operating controls, and composite figures.
Ability to ensure efficient operation of the Service Department through efficient labour utilization, productivity, and sales.
Ability to ensure excellence in customer service.
Ability to maintain effective control of expenses through monthly examination of management accounts to ensure expenditure for the Service Department is in line with budgeted labour sales.
Ability to effectively communicate with OE and driving their various standards.
Strong drive to grow, develop skills within the Service Department.

Position Overview
The position will report to the Dealer Principal (DP) The main purpose of the job is to ensure efficient and profitable operation of the Service Department by meeting the objectives that cover the Service Department’s operating policies and standards to achieve both high levels of customer satisfaction, retention, and profitability.

Specific Role Responsibilities
Customer focused management
Excellent negotiation skills
Excellent people management skills
Focus on driving performance

Qualifications and Experience
Matric
Relevant post matric qualification in Management will be an advantage.
Fully computer literate – Microsoft package

Skills and Personal Attributes
Relevant Driver’s License
Strong motivational skills
Attention to detail

Also e-mail cv to mervyn@bonafidehc.co.za