Warranty Clerk – Vereeniging
Posted 4 hours ago
Our well-known automotive dealer client based in Vereeniging, current holds a vacancy for an experience Warranty Administrator that resides in the area.
MAIN JOB FUNCTIONS:
- To ensure that the warranty administration related to the service department is updated and accurate.
- Directly responsible to the Service Manager.
- Relationships with Customers and company staff.
- Capital expenditure: No purchasing authority.
- Operational expenditure: No credit note authority.
- Ensure that vehicles under warranty are registered on the warranty system.
- Cross departmental disciplines.
- Compile necessary reports.
- Assist with service administration when necessary.
- Assist with service calls when necessary.
- Check warranty in progress daily.
- Check Job Cards daily.
- Sales, manufacturing dates are correct.
- Chassis and engine numbers correct.
- Check service history.
- Check extra work required.
- Correct allocation of costs.
- Process invoices for outwork accurately and timeously.
- Quotations, when necessary.
- Correct labour costs to be allocated to repair costs.
- Correct errors in warranty claims, when necessary.
- Do general costing accurately.
- Check work in progress.
- Attend to queries and corrections.
- Do job card reversals, when necessary.
- Check that previous day’s invoices are reflected on system.
- Compile necessary reports.
- Assist with warranty administration when necessary.
- Assist with service calls when necessary.
- Banking.
- Track debtors.
- Track outstanding cash.
- Process warranty and maintenance claims accurately daily.
- Check claim queue daily.
- Check age analysis weekly.
- Compile necessary reports.
- Assist with service administration when necessary.
- Assist with service calls when necessary.
- Check warranty in progress daily.
- Adhering to Brand’s Manufacture warranty policy and procedures.
- Self-audit job cards.
- Preparation of the warranty and maintenance remittance.
- Follow up on delayed payments and queries.
- Follow up on car hires daily to update Dealer Portal.
- Process warranty claims accurately daily.
- Submit PA ‘s daily.
- Check age analysis weekly.
EXPERIENCE AND QUALIFICATIONS:
- Matric.
- Computer Literacy (Kerridge/Automate)
Also e-mail cv to mervyn@bonafidehc.co.za