Non – Technical Trainer – Bedfordview

Posted 4 weeks ago
A vacancy exists at our motor dealer client in Bedfordview for an experienced Non-Technical Trainer.
Role – Purpose
The Non – Technical Trainer is responsible for training, development and assessment services
To improvement operation quality and turnaround time, through the execution of predefine work objectives
and agreed Standard Operating Procedures.
Duties & Responsibilities
- To design, develop, and deliver non-technical training programs that enhance the skills, knowledge,
and competencies of employees within the automotive industry. The role focuses on areas such as
customer service, sales, leadership, communication, and compliance - Conduct Training Needs Analysis
- Design and Development: Develop training materials, manuals, and e-learning content that align with
organizational goals for the Aftersales staff and Managers. - Develop e-learning for our LMS
- Training Delivery: Facilitate classroom training, workshops, and virtual training sessions.
- Evaluation and Improvement:
- Assess the effectiveness of training programs through feedback, assessments, and performance metrics
- Continuously improve training content and delivery methods based on evaluation data.
- Stakeholder Engagement: Build and maintain relationships with internal and external stakeholders.
- Function as a consultant to managers and employees regarding training and development needs.
- General housekeeping of the training facilities
- Setting up of training rooms and facilities to conduct productive training
Experience & Requirements
- Continuously improve training content and delivery methods based on evaluation data.
- Stakeholder Engagement: Build and maintain relationships with internal and external stakeholders.
- Function as a consultant to managers and employees regarding training and development needs.
- General housekeeping of the training facilities
• Setting up of training rooms and facilities to conduct productive training Accredited Assessor/Moderator/ETDP (preferable) - Experience: Minimum of 3 years of experience in training and development, preferably in the automotive industry
- Proven experience in designing and delivering non-technical training programs
- Workshop experience or a good understanding of the workshop environment
Valid driver’s license.
- Preferred 5-10
Knowledge and Skills:
- Excellent communication and presentation skills.
- Strong organizational and time-management abilities.
- Proficiency in Microsoft Office
- Suite and Learning Management Systems (LMS)
- Ability to work independently and as part of a team.
- Motivational skills
- Knowledge of adult learning principles and instructional design.
- Customer Focus
- Innovation
- Analytical Thinking
- Agile
- Ability to travel nationally to deliver training
- Knowledge of BBBEE, SETA’s
- ATR’s and WSP’s Must be proficient in: – Outlook – – PowerPoint MP Projects
- Have experience with articulate 360
- Have previous experience with LMS
Also e-mail cs to mervyn@bonafidehc.co.za