Service Manager

Posted 4 years ago

Our well established motor dealer client in Northcliff is looking to employ a highly experienced
Service Manager with good references, experience and track record.

Job Description
• Effective leadership of the service admin function/team
• Ensures all processes are adhered to
• Ensure that all OEM Passenger Cars core standards adhered to
• Ensure that all claims, queries, correspondence are dealt with timeously and accurately
• Maximise revenues and minimise losses in the costing and warranty departments
• Ensures clean Manufacturer audit results at all times

Position Overview
Specific Role Responsibilities • Good team leader
• Excellent product knowledge
• Innovative
• Business and financial acumen.
• Sound knowledge of OEM’s requirements
• Understanding and adherence to franchise policies and procedures
• People orientated (good people skill)
• Customer orientated / customer focused management
• Computer literate – MS Office intermediate
• Good know-how of Brand system (Kerridge)
• Strong motivational and negotiation skills
• Focus on driving performance

Qualifications and Experience
• Experience 5-10 years dealership admin experience
• Matric + a relevant post matric qualification
• A full tertiary qualification will be an added advantage
• A valid driver’s license
• Brand experience will be an added advantage

Job Features

SalaryMarket Related

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