Our very busy luxury vehicle flagship dealership client in Sandton is looking to employ a well qualified, problem solving, flexible and strong Workshop Foreman.
To coordinate, plan and deliver daily team tasks in the Repairs, Servicing and Support Services function, through the execution of pre-defined objectives as per agreed OEM standard operating procedures.
• Plan and Gear workshop team according to available hours daily • Assist technicians with diagnostic problems • Test drive vehicles• Supervise technical staff. • Communicate with customers n technical matters • Oversee teamwork between Service Advisors, Booking clerk and Technicians. • Maintenance of hand tools • Quality workmanship is rendered by technicians • Manage apprentices • Oversee correctness of job cards, clocking hours etc. • Manage work in progress
Specific Role Responsibilities
• Ensure an optimal productive and an efficient team. • Ensure Quality workmanship delivered to customers. • Communicate technical information, challenges and decisions to customers • Ensure engaged workshop staff. • Development of employees and ensure required certification is in for the specific tasks. • Responsible for Health and Safety. • Admin functions- Check Job cards etc. • Manage workshop assets.
Qualifications and Experience
• Grade 12/Matric • Bilingual English and other recognised language • Qualified Technician • Computer Literacy • Knowledge of product and dealerships policies and procedures • Knowledge of service core processes • Supervisory/Management courses would be beneficial • Previous relevant work experience as a Technician
Skills and Personal Attributes
• Supervisory skills • Customer Focus and Relationships • Communication and Influence • Computer Literate. – brand System Use • Market and territory Focus • Brand alignment • Professional and technical expertise in vehicle service and repair maintenance.