Our well known automotive dealer client based in Roodepoort currently holds a vacancy for experienced NEW AND USED CAR SALES EXECUTIVES with a proven track record. Preferably looking for Vehicle Sales Executives with minimum of 3 years sales experience, or must be very strong in Sales. This position will be suited to an experienced person who has the ability to attract clients; provide excellent customer service and maintain high levels of sales on an ongoing basis. The candidate for this position will be responsible for selling motor vehicles for personal and commercial use. Their duties include meeting with customers to discuss their needs, promoting sales offers at their dealership, and participating in test drives with interested customers. Sales executives are responsible for making customers feel welcome and supported through the car-purchasing process. Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a Sales Executive include the following tasks:

• Greet customers arriving at the dealership
• Showcase the dealership’s vehicles and explain their features and warranties to customers
• Answer customer questions about cars, and the purchase process
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Negotiate car prices and trade-in values for customers’ vehicles
• Coordinate with the finance department to determine each customer’s financing and ownership options
• Contact past customers to ensure they are satisfied with their vehicles

Qualifications and Experience: Minimum Qualifications and Experience needed:

• Matric
• Previous Sales Experience

Skills and Personal Attributes: Minimum requirement:

• Valid driver’s license
• Computer literate
• Good communication skills

N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position) Please e-mail cv to mervyn@bonafidehc.co.za  

Job Description	Our motor vehicle dealer client Kimberley currently holds a vacancy for a Parts Sales Executive. This position will be suited to an experienced person who has the ability to attract clients; provide excellent customer service and maintain high levels of sales on an ongoing basis.
Specific Role Responsibilities	Specific Role Responsibilities: Specifications and responsibilities for this position will be discussed if a candidate is invited for an interview. The responsibilities of a Parts Sales Executive include the following tasks but are not limited to: Administration – to ensure all paperwork, documentation, requisitions are properly recorded within sock control system. To ensure that all credit sales are made to an authorised signatory of approved account. To keep all parts catalogues, manufactures lists, etc. updated and tidy. Communication – to ensure warehouse manager/ parts manager is kept aware of stock movement. To notify warehouse manager/ parts manager of any difference noted when inspecting incoming goods. To maintain good helpful relationships with all customers and their representatives. Marketing – to assist if required in any marketing activity as required. Finance – to ensure all transactions take place according to company policy. To ensure security of all cash and cheques received. To ensure that the highest level of CSI is achieved. To conduct all transactions with customers with the utmost courtesy. To ensure the accurate identification of the customer needs. To receive & identify stock when delivered from the supplier.
Qualifications and Experience	Minimum Qualifications and Experience needed: Matric 3+ Years’ Experience as a Parts Sales Executive Luxury vehicle (Parts) experience advantageous
Skills and Personal Attributes send cv's to mervyn@bonafidehc.co.za	Minimum requirement: Valid driver’s license Computer literate Good communication skills Strong Parts Retail experience Excel & Word knowledge advantageous

The following vacancy exists at our heavy vehicle client, based in Soweto. Applications are invited from suitably qualified candidates to fill the position.

JOB REQUIREMENTS

The ideal applicant will possess the following:-

• Grade 12 qualification or equivalent qualification
• NTC 2 or equivalent
• Qualified Artisan Diesel Mechanic (Trade test certificate)
• Valid code EC driver’s license and PrDP an advantage
• Experience in maintenance of Iveco heavy duty vehicles
• Above average working understanding and knowledge of bus electrical and electronic systems.
• Proficiency in all OEM campaigns and product upgrades to the vehicles.

JOB OUTPUTS

• The incumbent will be responsible for:
• Major and minor services
• Carry out vehicle diagnostics using a laptop, be able to do the maintenance and repairs to faults to exact OEM standards.
• Perform diagnosis and fault finding on bus configuration and repair vehicles to OEM standards.
• Carry out breakdown recovery and repairs.

WORKING CONDITIONS

• TCD working conditions

email cv's to mervyn@bonafidehc.co.za

COMPETENCIES

KNOWLEDGE Knowledge of Occupational Health and Safety Legislation Knowledge of Workshop procedures Good knowledge of diesel engines Electronically controlled vehicle management systems Knowledge of Iveco Product/ Services and specifications Working knowledge of Occupational Health and Safety Act. Knowledge of the bus passenger industry.

SKILLS Possess mechanical/auto electrical skills Ability to implement planned work Ability to strip parts and fault finding. Ability to reassemble pumps, injectors and turbo chargers. Ability to use tools correctly and safely. Ability to work under pressure. Ability to read and write. Good communication skills and time management skills. Computer Literate

ATTITUDE/CAPABILITY Have good work ethics. Willing to work after hours if necessary. Ability to work under pressure. Ability to work in a team. Ability to handle multi tasks. Reliable Ability to work independently Attention to detail Integrity Commitment to Safety & Health Quality and Team Oriented

Job description

Our well known motor dealer client based in Parow is looking to employ customer driven Service Advisor. The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is delivered to customers. The Service Advisor provides estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determines the services necessary, predicts the time needed for completion, and stays in constant communication with the customer during the repair process. Position Overview: Specific Role Responsibilities: The responsibilities of a Service Advisor include the following tasks:

• Receive customers in a professional and friendly manner in order to ensure they feel valued.
• Liaise and interact with customers attentively in order to completely understand and comprehend their service needs.
• Prepare service estimates, sell routine maintenance/ repair services, and conduct follow-ups regarding services and customer inquiries.
• Interact and communicate with customers effectively, explaining service details in an understandable and appropriate manner, involving Service Technicians when necessary.
• Maximize customer awareness of all products and services available.
• Create collaborative internal and external partnerships in order to expedite service delivery.
• Schedule appointments, answer phones, and handle queries.
• Assist with the coordination of alternate transportation, car rental reservations, shuttle services, etc.
• Maintain excellent standards of departmental administration such as service sheets, invoices, job cards, warranty claims, authorisation, etc.
• Maintain customer database with contact details and information.
• Assist the dealership to achieve and maintain industry standards of process efficiency and service excellence.
• Develop and maintain high levels of customer satisfaction and customer loyalty to ensure repeat business.
• Ensure customer complaints are effectively managed via relevant CRM system/s.
• Maintain and further develop own personal knowledge base in order to remain current and relevant.
• Attend regular team meetings, sharing and receiving feedback in the interest of continuous improvement.
• Attend all relevant OEM training courses, and any other developmental training opportunities allocated.
• Perform other duties as requested.

Qualifications and Experience: Minimum Qualifications and Experience needed:

• Matric
• Valid, unendorsed driver’s license and the ability to competently and legitimately drive.
• Computer literate
• Knowledge of dealership policies and procedures is essential.
• Knowledge of competitive motor industry.
• Basic mathematical ability (numeracy)
• Knowledge of relevant operating systems would be an advantage.

Skills and Personal Attributes: Minimum requirements:

• Highly self-motivated, energetic and able to maintain a positive outlook.
• Ethical
• Need to acquire thorough knowledge of the vehicles they are handling – not just technical specs; but also, information about the manufacturer’s warranty, dealership services, OEM updates, etc.
• Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
• A team player
• Reliable
• Results driven and customer orientated

email cv's to mervyn@bonafidehc.co.za

• N.B. (Only candidates that meet the criteria will be shortlisted and contacted)
• N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)

Our truck dealer client in Midrand has a position available for an experienced professional with truck car parts sales experience only. Parts Sales Executive. The primary purpose of the position is to maximise sales opportunities achieving dealer objectives through excellent customer service. Reporting to the Parts Manager the ideal candidate must have at least 3 years’ experience as a Parts Sales Executive within the commercial vehicle motor industry. KNOWLEDGE AND SKILL REQUIREMENTS:

• Must have truck vehicle parts sales experience within the Motor industry
• High product knowledge as well as offering product solutions to customers
• Ability to follow up on all active prospects and update customer data base regularly
• Manage the sales process ensuring timeous deliveries
• Ability to effectively manage achievement of targets through monitoring of progress
• Efficient in administration duties
• Able to ensure policies and procedures relevant to the business are adhered to
• Ability to monitor and control stock
• Ability to negotiate competitive prices
• Ability to retain current customers for repeat business as well as acquire new business

BEHAVIOURAL COMPETENCIES

• Ability to maintain good relationships internally and externally
• Ability to cold-call
• Excellent communication using all mediums verbal, electronic etc.
• Team-player
• Able to initiate contact with customers
• Excellent negotiation skills

QUALIFICATIONS:

• Matric
• Fully computer literate
• Applications should be accompanied by an up-to-date CV indicating achievements, knowledge, skills and qualifications.
• email cv's to mervyn@ bonafidehc.co.za

 

Our well known automotive vehicle dealer client in Fourways currently holds a vacancy for an experienced New Vehicle Sales Manager with a proven track record. New Vehicle Sales Manager is fully responsible for the management of the New Vehicle department, maximizing sales and profitability to achieve targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process. Position Overview: Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a New Vehicle Sales Manager include the following tasks:

• Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast
• Developing the necessary sales organization to meet sales and profitability objectives.
• Ensuring optimum stock of vehicles on premises.
• Ensuring cost control to budget within the department.
• Ensure adequate product display material is available.
• Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability.
• Monitor financial performance of sales department weekly.
• Ensure that customer complaints are dealt with timeously and effectively.
• Ensure that departmental customer satisfaction/ expectation targets are met.
• Ensure direct and indirect costs remain within Company prescribed parameters.
• Establish the staffing levels and the training required to achieve sales objectives.
• Ensure that all floorplan activities are monitored.
• Ensure stock level is kept within company policy requirements.
• Maximize sale of back-end products.

Qualifications and Experience: Minimum Qualifications and Experience needed:

• Matric
• Previous Vehicle Sales Manager Experience
• Must have internet leads/sales experience

Skills and Personal Attributes Minimum requirement:

• Computer literate
• Multi-tasking ability
• Valid Driver’s License with no endorsements
• Good communication skills
• Strong admin management skills
• A team player
• Reliable
• Must be able to maintain and be a constant high performer

email cv's to mervyn@bonafidehc.co.za