Our well-known automotive dealership client based in Kempton Park currently holds a vacancy for an experienced Used Sales Manager with a proven track record of selling not less than 20 vehicles per month, experience buying vehicles, CMS Lead management experience.
MAIN PURPOSE OF JOB:
The main purpose of this position is to supervise a well-organized and profitable Pre-Owned department.
The above outcome will be considered successful under the following conditions:
Professional, knowledgeable, and competent staff.
Timeous service, meeting / exceeding client requirement / expectations.
Follow up systems and processes.
Profitable business, i.e., target within budget.
Harmonious relationship between departments.
RELATIONSHIPS AND PERSONAL ACTIVITIES:
Directly responsible to: General Manager/DP.
Responsible for: Sales Staff, Drivers, and Cleaners.
Relationships with: Other company managers, Service Manager, New Sales Manager, Financial Manager, Parts Manager, Manufacturer, Suppliers.
LIMITS OF AUTHORITY:
Operational: Authorization to order vehicles or purchase/trade-in vehicles within agreed targets and forecasts.
Authority to proceed on credits sales applications and determine discounts within agreed limits.
MAIN JOB FUNCTIONS:
Conduct sales meetings, by ensuring that relevant information is available on which business decisions are/will be taken, giving feedback on current performances and targets, allowing all staff to give input in matters, discuss CSI results and action.
Control all costs as per budget.
Control debtors by achieving set turnaround time.
Do financial, productivity and sales reporting, accurately, timeously in order achieve expected norms and standards.
Manage business activities by hands-on interactive processes, by being knowledgeable regarding all business activities, issues, and problems in the department; proactively solving problems where needed, evaluating productivity measures.
Manage human resources by attracting, developing, and retaining competent employees, ensuring that staff issues are proactively dealt with.
All facilities operate in terms of risk management standards, by doing physical checks.
Ensuring that sales executives are competent and that they receive appropriate training, when needed.
Creating marketing awareness for the sales area, utilizing customer feedback, direct sales, CSI summary, increased brand awareness, and marketing meets target market, in line with manufacturers marketing approach.
Managing Lost Leads.
EXPERIENCE, QUALIFICATIONS AND TRAINING:
Management and marketing skills, knowledge, and experience.
Ability to manage and administer a department, to provide organization systems and leadership.
Up-to-date knowledge of vehicle legislation and of trade practices.
Able to motivate a sales team to achieve objectives.
Also email cv's to mervyn@bonafidehc.co.za
Our well know motor dealer client based in Kempton Park is looking to employ a Fleet Sales Executive with a proven track record.
Job Description
To, grow, manage and retrain new and current customers in order to meet required sales volumes that contribute to overall company growth and superior customer service. manage and monitor the implementation of sales activities and processes in order to deliver on approved operational plans and to continuously enhance service delivery and increase profitability.
- To ensure that the Brand and Dealership is actively marketed and promoted in the allocated, approved targeted market. • To penetrate the vehicle market in a well organised, trained and professional manner. • To identify new and maintain current customers, to maximize sales. •To ensure benchmark customer satisfaction and standards of the Dealer and Manufacturer are maintained. • Achieve and exceed targeted sales units and first gross profit.
Qualifications and Experience
Matric Grade 12 essential
Tertiary qualification (Desirable)
Driver’s license
2 years Fleet Sales and Customer Relations exp.
Skills and Personal Attributes
- Networking skills (Essential) • Negotiation skills (Essential) • Planning and organizing (Essential) • Computer Literacy (Essential) • Presentation skills (Essential) • Communication skills (written and verbal) (Essential) • Selling skills (Essential) • Social skills (Essential) • Diagnosing (Essential) • Excellent Personal presentation (Essential) • Confidence (Essential) • Self-motivation (Essential) • People Orientated (Essential) • Cultural Diversity (Essential) • Conflict Management (Essential) • Entrepreneurial thinking
- Also email cv's to mervyn@bonafidehc.co.za
Our well-known automotive dealer client based in Kempton Park, current holds a vacancy for an experienced Warranty Administrator.
MAIN JOB FUNCTIONS:
- To ensure that the warranty administration related to the service department is updated and accurate.
- Directly responsible to the Service Manager.
- Relationships with Customers and company staff.
- Capital expenditure: No purchasing authority.
- Operational expenditure: No credit note authority.
- Ensure that vehicles under warranty are registered on the warranty system.
- Cross departmental disciplines.
- Compile necessary reports.
- Assist with service administration when necessary.
- Assist with service calls when necessary.
- Check warranty in progress daily.
- Check Job Cards daily.
- Sales, manufacturing dates are correct.
- Chassis and engine numbers correct.
- Check service history.
- Check extra work required.
- Correct allocation of costs.
- Process invoices for outwork accurately and timeously.
- Quotations, when necessary.
- Correct labour costs to be allocated to repair costs.
- Correct errors in warranty claims, when necessary.
- Do general costing accurately.
- Check work in progress.
- Attend to queries and corrections.
- Do job card reversals, when necessary.
- Check that previous day’s invoices are reflected on system.
- Compile necessary reports.
- Assist with warranty administration when necessary.
- Assist with service calls when necessary.
- Banking.
- Track debtors.
- Track outstanding cash.
- Process warranty and maintenance claims accurately daily.
- Check claim queue daily.
- Check age analysis weekly.
- Compile necessary reports.
- Assist with service administration when necessary.
- Assist with service calls when necessary.
- Check warranty in progress daily.
- Adhering to Brand's Manufacture warranty policy and procedures.
- Self-audit job cards.
- Preparation of the warranty and maintenance remittance.
- Follow up on delayed payments and queries.
- Follow up on car hires daily to update Dealer Portal.
- Process warranty claims accurately daily.
- Submit PA ‘s daily.
- Check age analysis weekly.
EXPERIENCE AND QUALIFICATIONS:
- Matric.
- Computer Literacy (Kerridge/Automate)
- Also email cv's to mervyn@bonafidehc.co.za
Our well-known Commercial dealership client has a vacancy for an experienced and driven
Manager: New Vehicle Sales (Commercial Truck Sales Manager) to lead their sales team and help grow our market share across the Western Cape.
Must have experience within a truck or motor dealership environment.
Position Overview:
They are looking for a hands-on sales leader who enjoys developing people, driving performance and building long-term customer relationships. Previous commercial vehicle experience is not essential, as full product and industry training will be provided.
Key Responsibilities
- Lead, motivate and manage a team of commercial vehicle sales executives
- Drive daily sales activity, prospecting, customer visits and pipeline management
- Ensure sales executives achieve their activity, volume and profitability targets
- Coach and support the team throughout the sales process and assist in closing key deals
- Develop and maintain relationships with fleet owners, transport operators and key decision-makers
- Manage vehicle stock, order books and sales forecasts
- Work closely with the Dealer Principal to develop sales strategies and growth initiatives
- Monitor e-Toyota usage, reporting, customer follow-up and overall sales discipline
- Ensure exceptional customer service and customer retention
- Recruit, train and develop sales staff where required
Minimum Requirements
- Matric or NQF Level 4 equivalent qualification
- Valid Code B driver’s license
- Proven experience as a sales manager or in a senior sales leadership position
- A strong track record of leading a sales team and achieving volume and profitability targets
- Excellent communication, negotiation and relationship-building skills
- Ability to analyse performance and implement corrective action when required
- Self-motivated, highly organised and target-driven
- Willingness and ability to learn the commercial vehicle industry and the Brand product range
- Advantageous, but Not Essential
- Previous commercial truck, fleet or transport-related sales experience
- Experience within a truck or motor dealership environment
- Code 14 driver’s license
- Financial or F&I experience or exposure
- An existing network within the transport, logistics, construction, waste, FMCG or fleet sectors
WHAT OUR CLIENT IS LOOKING FOR:
The ideal candidate must be a strong sales leader who leads from the front.
Someone who is equally comfortable coaching a salesperson, meeting with a customer, negotiating a deal, reviewing a pipeline or presenting a strategy to senior management.
Also e-mail cv to mervyn@bonafidehc.co.za
A vacancy exists for our International Courier and Freight Forwarding client who is seeking an experienced
Temp admin / Reception / Customer service position – With potential to move to permanent position.
Some form of courier or freight experience is required. 15k monthly gross approx.
KEY RESPONSIBILITIES AND REQUIREMENTS:
Handle customer service and complaint management: Ensure high-quality service and escalate unresolved issues.
Manage stock and ordering:
Oversee stock levels and maintain proper levels of ordered stock.
Courier management: Log and assign tasks to couriers for timely collection and delivery of items.
Data capturing and invoicing: Handle invoicing of meters and maintaining accurate records.
Maintain clean reception area: Ensure the reception area is tidy and presentable.
Qualifications typically include:
Grade 12 or equivalent qualification.
Must have some form of experience in Courier or Freight
Proficiency in MS Office and other relevant software.
Also e-mail cv to mervyn@bonafidehc.co.za
A vacancy for a Dealer Principal exists at our well- known automotive dealer client based in Randburg.
Purpose of the Role:
The Dealer Principal is responsible for the overall strategic, operational, and financial management of the Branch.
This includes leading all dealership functions across three sites to ensure profitability, compliance, customer satisfaction, and operational excellence.
The role requires a strong focus on leadership, business development, performance management, and ensuring that all departments — including Sales, Service, Parts, and Administration — achieve their targets in line with company objectives.
Key Responsibilities:
Leadership & Management
● Provide strategic leadership and direction to all dealership departments.
● Foster a high-performance culture through effective people management and team
development.
● Oversee recruitment, training, coaching, and performance management of staff across
the 3 sites.
● Ensure alignment with company values, policies, and procedures.
Operational Oversight
● Oversee daily dealership operations, ensuring smooth coordination between
departments.
● Ensure compliance with manufacturer standards, corporate governance, and legal
requirements.
● Maintain dealership facilities and infrastructure to reflect brand standards.
● Implement operational efficiencies and process improvements across the multifranchise.
Financial Management
● Manage and monitor the dealership’s financial performance, including revenue,
expenses, and profitability.
● Develop and manage annual budgets and forecasts for all dealerships.
● Analyse management accounts and financial reports to ensure the business meets
performance targets.
Sales & Marketing Management
● Drive vehicle sales performance across all brands.
● Develop and execute sales strategies to increase market share and customer retention.
● Ensure marketing and promotional campaigns align with group strategy and brand
guidelines.
● Oversee F&I and aftersales performance to ensure revenue diversification.
Customer Experience & Brand Management
● Maintain exceptional levels of customer service across all touchpoints.
● Ensure adherence to OEM standards for CSI and brand representation.
● Oversee the resolution of escalated customer issues and implement preventive
measures.
Compliance & Governance
● Ensure compliance with all MIBCO, OEM, financial, and HR legislative requirements.
● Uphold ethical business practices and ensure staff adhere to company policies.
● Oversee internal audits and implement corrective actions as required.
Reporting & Communication
● Provide regular operational and financial reports to the Regional Executive and Head
Office.
● Communicate strategic updates, targets, and initiatives effectively to all teams.
● Attend regional and OEM meetings as required.
Key Competencies:
● Strong leadership and decision-making ability.
● Excellent business acumen and financial literacy.
● Proven ability to manage multi-site operations.
● Exceptional communication, negotiation, and interpersonal skills.
● Ability to work under pressure and meet strict deadlines.
● Customer-centric mindset with a focus on continuous improvement.
Qualifications & Experience:
● Matric (essential); Tertiary qualification in Business Management or related field
(advantageous).
● Minimum 8–10 years experience in the motor industry, with at least 5 years.
● Proven track record as a Dealer Principal/General Manager/Branch Manager/New
Vehicle Sales Manager
● Strong understanding of dealership operations including Sales, Service, Parts, F&I, and
Admin.
● Valid South African driver’s license and clear criminal/credit record.
Key Performance Indicators (KPIs):
● Dealership profitability and cost control.
● Sales volume and market share growth.
● Customer Satisfaction Index (CSI) scores.
● Staff retention and development.
● Compliance and audit results.
● Operational efficiency and brand standards adherence.
Also email cv to mervyn@bonafidehc.co.za
A vacancy exists for our International Courier and Freight Forwarding client who is seeking an experience Sales Representative to manage and grow an existing customer portfolio across the value chain.
International courier / freight sales experience is required.
25k Basic Approx + Comm. Salary is negotiable and potential vehicle.
Targets will be in place, strictly 3 months' probation period to start hitting targets.
This role is suited to a commercially driven sales professional who understands courier & freight Forwarding solutions and enjoys developing long-term customer relationships.
You will take responsibility for an established portfolio of customers while actively identifying, developing and securing new business opportunities within your territory.
The successful candidate will be confident in consultative selling, account management, negotiation and territory development, with a proven ability to achieve revenue and growth targets.
KEY RESPONSIBILITIES
• Manage, retain and grow an established portfolio of customers
• Identify and secure new business opportunities throughout Gauteng.
• Build strong, trusted and sustainable customer relationships
• Conduct regular face-to-face customer visits and sales meetings
• Identify customer requirements, challenges and pain points
• Recommend appropriate courier and freight forwarding solutions
• Prepare and professionally present quotations, proposals and service solutions
• Negotiate commercially viable agreements while protecting margins
• Achieve monthly sales, revenue and portfolio growth targets
• Identify cross-selling and additional service opportunities within existing accounts
• Prospect for new customers and develop a healthy sales pipeline
• Monitor customer activity and respond proactively to changing requirements
• Maintain knowledge of competitor activity, market developments and pricing trends
• Maintain accurate customer, sales and opportunity information on CRM and sales systems
• Analyse sales reports and customer data to identify opportunities and prioritise activity
• Plan and manage customer appointments, travel and territory coverage effectively
• Provide professional service and represent the organisation appropriately in the market
MINIMUM REQUIREMENTS
• Proven sales experience within the Courier and Freight Forwarding.
• Strong understanding of courier and freight forwarding sector.
• Demonstrated success in external sales, business development and account management
• Proven track record of achieving sales and revenue targets
• Ability to manage and grow existing customer accounts while developing new business
• Strong consultative and solution-based selling skills
• Excellent negotiation and commercial skills
• Strong relationship-building and customer management ability
• Confident communication, presentation and proposal skills
• Ability to establish credibility and gain the trust of customers
• Excellent territory management, planning and time-management skills
• Strong computer literacy and confidence using CRM and digital sales tools
• Comfortable interpreting sales reports, customer data and sales analytics
• Good understanding of competitor and market activity
• Valid driver’s licence
• Own reliable and presentable vehicle
• Clear criminal record
- Matric
- Tertiary Sales/Marketing qualification
- Computer Literacy
- Professional appearance and conduct appropriate to representing an established international brand
Also e-mail cv to mervyn@bonafidehc.co.za
A vacancy for New & Used Vehicle Sales Executives exists at our passenger dealership client in Midrand.
EXPERIENCE AND QUALIFICATIONS:
Must reside close to Midrand area.
Sales Experience. – minimum 3 years in the Motor Industry.
Will not consider Sales Executives have worked in multiple dealers over the last 2 years, must have a stable track record.
Must exceed 0ver 10 units currently – proof required of performance (comm sheets + payslips last 3 months)
Will look at no prior experience but must then have very strong social media presence, proof required.
Strong references prior to interviews – minimum 2.
MAIN PURPOSE OF JOB:
- To ensure maximum units are sold each month with maximum profit.
- The outcome of performing the duties below will be considered successful under the following conditions:
- Customer Satisfaction (QCSI).
- Generate profitable business in terms of set targets/budget/forecasts.
- Understand and meet/exceed client expectations/needs/requirements.
- Targets reached.
- Benchmarked to other dealerships.
MAIN JOB FUNCTIONS:
- Attend to customer queries and complaints proactively.
- Attending to customers on the showroom floor and attend to general telephone queries, timeously.
- Support existing clients with service-related requirements.
- Do administration timeously and accurately, meet deadlines.
- Follow up on referrals.
- Prepare and get vehicles ready for delivery timeously.
- New motor vehicles.
- Conduct after sales service.
- Conduct demonstrations, client feedback.
- Prospect new customers.
- Cross departmental disciplines.
Also e-mail cv to mervyn@bonafidehc.co.za
Our well known automotive vehicle dealer clients based in Pretoria and Westrand are looking to employ experienced F&I Managers.
Job Description
Purpose
This is a key role that provides support to the dealership network by providing an efficient service to customers and the dealership through vehicle finance and the sale of approved products to maximise gross profit while ensuring that all training, fit & proper, honesty and integrity requirements of the Financial Service Board (FSB) are upheld.
Position Overview
Purpose
This is a key role that provides support to the dealership network by providing an efficient service to customers and the dealership through vehicle finance and the sale of approved products to maximise gross profit while ensuring that all training, fit & proper, honesty and integrity requirements of the Financial Service Board (FSB) are upheld.
Specific Role Responsibilities
Generic Job Outputs
Deliver on agreed performance targets according to budget & sales targets in a high-volume dealership.
Maximize second gross profit.
Execute work in line with governance and compliance processes. Ensure that dealership remains compliant in accordance with legislation requirements.
Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability.
Conduct financial needs analyses and provide associated sales of value-added finance and insurance products.
Manage and maintain the finance and insurance debtor’s book and effectively manage the applicable administration and other related processes.
Provide specialized need analysis & financial and insurance advice and support to clients
Provide operational support related to finance and insurance activities and initiatives to contribute to the overall growth and profitability of the dealership
Inform and educate customers on products to ensure retention of existing customers; Increase sales revenue and increase the organization’s customer base.
Consistently enhance own competence through knowledge development in subject matter and associated industry developments.
Customer service and sale management.
Knowledge of the NCA, CRA, FAIS, FICA.
Qualifications and Experience
Minimum Experience
Requirements:
Grade 12
Minimum 3 years’ experience as an F&I Manager
Qualification:
FECT Retail Insurance NQF Level 4Qualifications with
Qualification with minimum 120 credits
NCA accredited
RE Certificate
Class of Business up to Date
CPD hours up to date within a stipulated time frame
N.B. (Only candidates that meet the criteria will be shortlisted and contacted)
N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position
Also, e-mail cv to mervyn@bonafidehc.co.za
Must be an Automotive Qualified Technician:
• To repair and service Motor Vehicles according to manufacturers’ standards and specifications.
MAIN JOB FUNCTIONS:
• Establish parts required for service or repairs to be performed and ensure that correct parts are ordered.
• Report to foreman promptly on any additional work required.
• Obtain authorization prior to carrying out additional work.
• Obtain authorization prior to fitting parts costing more than approximately R250.00.
• Obtain technical information from Foreman on problem jobs.
• Adhere strictly to technical specifications a laid down by manufacturers.
• Perform duties according to manufacturer’s standards.
• Adhere to laid down workshop policies and procedures.
• Write short but concise description of all work performed on back of job card including the cause and correction.
• Ensure that all old parts are placed in a plastic bag in the boot of the car, except in the case of warranty work where old parts must be tagged and returned to the control tower.
• Ensure that all oils and consumables used are booked on the job card.
• Ensure that vehicle is kept as clean as possible, and that seat and fender covers are used.
• Ensure that work area is kept safe, clean, and tidy.
• Ensure that time recording on time sheet is done correctly and as soon as possible after work is completed.
• Report any faulty and/or broken equipment to the Foreman.
• Ensure that special tools and equipment are used with the utmost care.
• Possess complete set of own hand tools as per M.I.F. list and maintain them in good working condition.
• Repair vehicles according to specifications as instructed and within the flat rate time.
• Accept responsibility for apprentices/learners and impact through explanation and practise, the necessary skills required to perform the job correctly and thereafter to inspect/monitor the work and rectify any problems.
• Ensure neat appearance.
• Maintain cordial relationship with workshop staff.
• Customer’s vehicles must not be used for sitting in.
• Accessories such as cigarette lighters and radios in customer’s vehicles must not be tampered with.
• No private property in customer’s vehicles must be removed.
• Any components, parts, accessories and/or assemblies removed from customer’s vehicles, must be kept together, stored safely, and recorded for easy recognition of ownership, repair, replacement and/or correct re-assembly on the specific vehicle.
• No components, parts, accessories and/or assemblies/sub-assemblies, once removed as described, must be damaged, other than already previously quoted.
• It is the responsibility of the job holder to be in possession, in good order, of the normal and/or statutory tools of his/her respective trade or job skill. Where necessary, management will provide from stores special tools and/or equipment outside the normal scope of tools of the trade of occupation. Such tools and equipment must be signed for when used and kept in good working order.
Requirements:
• Red Seal Trade Certificate.
• Valid SA driver’s licence.
• Computer literate.
Also email cv's to mervyn@bonafidehc.co.za