Our well known automotive vehicle dealer client based in Johannesburg is looking to employ experienced F&I Managers.
Job Description
Purpose
This is a key role that provides support to the dealership network by providing an efficient service to customers and the dealership through vehicle finance and the sale of approved products to maximise gross profit while ensuring that all training, fit & proper, honesty and integrity requirements of the Financial Service Board (FSB) are upheld.
Position Overview
Purpose
This is a key role that provides support to the dealership network by providing an efficient service to customers and the dealership through vehicle finance and the sale of approved products to maximise gross profit while ensuring that all training, fit & proper, honesty and integrity requirements of the Financial Service Board (FSB) are upheld.
Specific Role Responsibilities
Generic Job Outputs
Deliver on agreed performance targets according to budget & sales targets in a high-volume dealership.
Maximize second gross profit.
Execute work in line with governance and compliance processes. Ensure that dealership remains compliant in accordance with legislation requirements.
Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability.
Conduct financial needs analyses and provide associated sales of value-added finance and insurance products.
Manage and maintain the finance and insurance debtor’s book and effectively manage the applicable administration and other related processes.
Provide specialized need analysis & financial and insurance advice and support to clients
Provide operational support related to finance and insurance activities and initiatives to contribute to the overall growth and profitability of the dealership
Inform and educate customers on products to ensure retention of existing customers; Increase sales revenue and increase the organization’s customer base.
Consistently enhance own competence through knowledge development in subject matter and associated industry developments.
Customer service and sale management.
Knowledge of the NCA, CRA, FAIS, FICA.
Qualifications and Experience
Minimum Experience
Requirements:
Grade 12
Minimum 3 years’ experience as an F&I Manager
Qualification:
FECT Retail Insurance NQF Level 4Qualifications with
Qualification with minimum 120 credits
NCA accredited
RE Certificate
Class of Business up to Date
CPD hours up to date within a stipulated time frame
N.B. (Only candidates that meet the criteria will be shortlisted and contacted)
N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)
| Job Description | The Used Vehicle Sales Manager is fully responsible for the management of the Used Vehicle department, maximizing sales and profitability to achieve targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process. |
| Position Overview | Position Overview: |
| Specific Role Responsibilities | Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a Used Vehicle Sales Manager include the following tasks: Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast. Developing the necessary sales organization to meet sales and profitability objectives. Ensuring optimum stock of vehicles on premises. Ensuring cost control to budget within the department. Ensure adequate product display material is available. Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability. Monitor financial performance of sales department weekly. Ensure that customer complaints are dealt with timeously and effectively. Ensure that departmental customer satisfaction/ expectation targets are met. Ensure direct and indirect costs remain within Company prescribed parameters. Establish the staffing levels and the training required to achieve sales objectives. Ensure that all floorplan activities are monitored. Ensure stock level is kept within company policy requirements. Maximize sale of back-end products. |
| Qualifications and Experience | Minimum Qualifications and Experience needed: Matric Previous Vehicle Sales Manager Experience Must have internet leads/ sales experience |
| Skills and Personal Attributes | Minimum requirement: Computer literate Multi-tasking ability Valid Driver’s License with no endorsements Good communication skills Strong admin management skills A team player Reliable Must be able to maintain and be a constant high performer |
Our well-known automotive dealership client based in Kimberley is looking to employ New/Used Car Sales Executive, with a proven track record.
Purpose of the role:
The core purpose of this position is to meet and exceed targets and customer expectations
at every phase of the selling process. To be successful in the role, you would have a passion for the business, up to date product knowledge, have the ability to follow up on leads and have an excellent closing ratio. You will have a professional personal image and will have a drive to meet targets in terms of units, profit and CSI/CCS targets.
Key deliverables and outputs:
o Utilise the lead management system and web-based initiatives, use various methods of researching markets and gathering sales leads and follow up and pursue sales leads.
o Make contact with existing or potential customers on the telephone, build a positive relationship with
existing or potential customers, and create customer interest in the products and services.
o Negotiate the sale, handle objections and close the sale.
o Manage the trade-in.
o Use the correct sales administration procedures after the customer has signed the offer to purchase.
o Ensure that the pre-delivery inspection process has been followed correctly, do own quality check to ensure the car is clean and deliver the vehicle to the customer.
o Develop sound relationships with the manufacturer’s representatives and keep up to date with all
manufacturer programs.
o Maintain effective oral and written communications with customers and work colleagues.
o Create and maintain professional working relationships.
o Protect the company against risk.
Level of Decision-Making
Academic qualifications
o Matric Certificate
o Unendorsed driver’s license
o A marketing or finance diploma/degree will be an advantage
Requirements:
Proven track record of sales
Valid drivers
Grade 12 or tertiary education.
Team player.
Willingness to work flexible hours/overtime
o Work Experience in a Dealership is essential
Knowledge and Skills
o Excellent selling skills
Behavioural Attributes
o Driving skills
o Persuasive communication style
o Ability to work without close supervision
o Attention to detail
o Time management
Alos e-mail cv to mervyn@bonafidehc.co.za
Our passenger vehicle dealership client based in Johannesburg has a vacancy for an experienced Dealer Principal.
The position requires a high-profile, experienced, passionate person, who enjoys autonomy and is confident in achieving business growth. The focus of this role is on driving and achieving results.
Preferences:
Our passenger vehicle dealership client based in Johannesburg has a vacancy for an experienced Dealer Principal.
The position requires a high-profile, experienced, passionate person, who enjoys autonomy and is confident in achieving business growth. The focus of this role is on driving and achieving results.
Preferences:
- Previous Dealer Principal experience in the required (A minimum of five years’ experience as a Dealer Principal within the Automotive Retail Industry).
- Recognised Management/ Leadership Diploma or Certificate – desired.
- Valid driver’s license
- Specific Role Responsibilities:
Specifications for these positions will be discussed if a candidate is invited for an interview. - The responsibilities of a Dealer Principal include the following tasks:
• Ability to deliver bottom line results while ensuring compliance to company policies and corporate governance
• Ability to develop and implement strategies for growth
• Strong entrepreneurial skills
• Sound financial / accounting knowledge
• Good business acumen
• Ability to make sound business decisions
• Ability to apply modern business methods
• Ability to ensure maximum efficiency and profitability in all departments.
• Ability to create a customer centric environment and maximize customer service levels
• Ability to control cash flow, stocks and assets at a level commensurate with profit requirements and satisfactory return on investment
• Ability to manage risk and ensure audit requirement compliance
• Ability to ensure dealer compliance to franchise standards and target requirements
• Ability to create a high-performance culture and climate in the dealership
• Strong ability to motivate and retain talent
• Ability to develop and encourage strong working relationships at all levels in the business
• Ability to manage performance and deal with poor-performance immediately - Qualifications and Experience:
Minimum Qualifications and Experience needed:
• Matric with a relevant Degree or similar
• Recognised Management/ Leadership Diploma or Certificate – desired. - Other Requirements:
• Valid, unendorsed driver’s license and the ability to competently and legitimately drive.
• Computer literate; highly proficient in Excel, Outlook, Powerpoint and Word.
• A working knowledge of the application of OHS, NCA, CPA, FICA and other legislation and frameworks relevant to the retail motor industry.
• A working knowledge of the application of Labour legislation. - Skills and Personal Attributes:
Minimum requirement:
• Communication: Able to communicate professionally at multiple levels in a professional, diplomatic, polite and rational manner even when under pressure.
• Interpersonal competence; effective at working with people and building relationships.
• Dealership Operations Management
• Financial Management relevant to managing a business.
• Entrepreneurial and commercial thinking.
• Customer Centricity
• Problem-solving and judgement skills
• Deciding and Initiating Action
• Conflict management
• Leadership
• Monitoring and measuring
• Improvement Orientation
• People Management and Development skills
• Persuading and Influence
• Formulating Strategies and Concepts
• Coping with pressures and setbacks
• Analysing
Also e-mail cv to mervyn@bonafidehc.co.za
A vacancy exists at our Automotive Dealership client in Bedfordview for a New/Used Vehicles Sales Executive, with a proven track record.
BEDFORDVIEW – NEW & USED SALES EXECUTIVE
PURPOSE OF JOB:
• To ensure maximum units are sold each month with maximum profit.
• The outcome of performing the duties below will be considered successful under the following conditions:
• Customer Satisfaction (QCSI).
• Generate profitable business in terms of set targets/budget/forecasts.
• Understand and meet/exceed client expectations/needs/requirements.
• Targets reached.
• Benchmarked to other dealerships.
MAIN JOB FUNCTIONS:
• Attend to customer queries and complaints proactively.
• Attending to customers on the showroom floor and attend to general telephone queries, timeously.
• Support existing clients with service-related requirements.
• Do administration timeously and accurately, meet deadlines.
• Follow up on referrals.
• Prepare and get vehicles ready for delivery timeously.
• New and Used motor vehicles.
• Conduct after sales service.
• Conduct demonstrations, client feedback.
• Prospect new customers.
• Cross departmental disciplines.
Also e-mail cv to mervyn@bonafidehc.co.za
A vacancy exists for 2 x Pre-owned Sales Managers at our Automotive Dealership clients in Johannesburg
MAIN PURPOSE OF JOB:
TO CARRY OUR SALES WITHIN THE DEPARTMENT AS A “SELLING SALES MANAGER”
• The main purpose of this position is to run a well-organized and profitable used car department.
• The above outcome will be considered successful under the following conditions:
• Professional, knowledgeable, and competent staff.
• Timeous service, meeting / exceeding client requirement / expectations.
• Follow up systems and processes.
• Profitable business, i.e., target within budget.
• Harmonious relationship between departments.
RELATIONSHIPS AND PERSONAL ACTIVITIES:
• Directly responsible to: Dealer Principal.
• Responsible for: Sales Staff, Drivers, and Cleaners.
• Relationships with: Other company managers, Service Manager, Sales Managers, Financial Manager, Parts Manager, Manufacturer, Suppliers.
LIMITS OF AUTHORITY:
• Operational: Authorization to order vehicles or purchase/trade-in vehicles within agreed targets and forecasts.
• Authority to proceed on credits sales applications and determine discounts within agreed limits.
MAIN JOB FUNCTIONS:
• Conduct sales meetings, by ensuring that relevant information is available on which business decisions are/will be taken, giving feedback on current performances and targets, allowing all staff to give input in matters, discuss CSI results and action.
• Control all costs as per budget.
• Control debtors by achieving set turnaround time.
• Do financial, productivity and sales reporting, accurately, timeously in order achieve expected norms and standards.
• Manage business activities by hands-on interactive processes, by being knowledgeable regarding all business activities, issues, and problems in the department; proactively solving problems where needed, evaluating productivity measures.
• Manage human resources by attracting, developing, and retaining competent employees, ensuring that staff issues are proactively dealt with.
• All facilities operate in terms of risk management standards, by doing physical checks.
• Ensuring that sales executives are competent and that they receive appropriate training, when needed.
• Creating marketing awareness for the sales area, utilizing customer feedback, direct sales, CSI summary, increased brand awareness, and marketing meets target market, in line with manufacturers marketing approach.
• Managing Lost Leads.
EXPERIENCE, QUALIFICATIONS AND TRAINING:
• Management and marketing skills, knowledge, and experience.
• Ability to manage and administer a department, to provide organization systems and leadership.
• Up-to-date knowledge of vehicle legislation and of trade practices.
• Able to motivate a sales team to achieve objectives.
Also e-mail cv to mervyn@bonafidehc.co.za
A vacancy exists for a Financial Manager at our automotive dealership client in Bryanston.
P.S. Must have experience at Dealership level.
RESPONSIBILITIES:
Financial Control:
• Ensure all targets and deadlines are met.
• Ensure the monthly reconciliations, including allocations, are up to date and outstanding items cleared timeously.
• Preparation of monthly management accounts.
• Institute and control effective cash flow methods daily, prepare a daily cash flow analysis.
• Management of cash i.r.o. funds transfers to and from call accounts to maximise interest earned.
• Manage an effective collection process for all outstanding money.
Computer System:
• Have a working knowledge of Microsoft Office, in particular Excel.
• Necessary daily reports.
• Ensure the safekeeping and maintenance of the database on the integrity of the financial information on DMS.
• Manage the users on the system and ensure passwords are controlled effectively.
Staff Requirements:
• All staff receives the necessary training to perform their functions efficiently.
• Train, assist and motivate all admin staff.
• Ensure that all salary requirements and adjustments are forwarded to the human resources department timeously as per the prescribed cut-off dates.
Asset Control:
• Institute and control procedures for safekeeping of assets, e.g. weekly vehicle stock checks etc.
• Ensure that the fixed assets are correctly recorded on the DMS system and depreciation charges correctly applied.
• Ensure that you have an extensive understanding of controls for stock take procedures (twice a year) and make yourself available to these times i.e. August and February month end.
Statutory Returns:
• All statutory returns to be accurately and timeously completed and submitted, these include VAT.
• At this stage the salary /human resources department is completing returns related to salary deductions/contributions.
• FIC – Financial intelligence reporting on section 28 and section 29 transactions, CTR/CTRA within the prescribed time frame of 48 hours and STR within 4 weeks of the transaction becoming suspicious.
• Amending/update on the goAML system as and when required.
General Accounting Functions
• Preparation of a monthly management account pack, ensuring all balance sheet recons complete.
• Monthly commission sheets completed for all the departments (monies collected prior to commission payment and all late costs accounted for). The commission sheets need to be signed by the departmental Manager and the Dealer Principal.
• Floorplan control and timeous settlement of vehicles. Optimization on the interest free units in conjunction with the Sales Manager and Controller.
• Monthly standard journals.
• Control of all OEM accounts and follow-up on the outstanding amounts.
• Verifying variable incentives/clawbacks ensure that the variable is in line with the OEM bulletin and signed off by the relevant departmental Manager and Dealer Principal.
• STATS SA submissions are completed.
• FIC.
• Financial reporting.
Budgets
• Initial preparation of budget in conjunction with line managers and submit to Group Financial Manager every quarter.
• Final review and completion with dealer principal.
• Assist with presentation and review process to The Board.
Auditors
• Close co-operation with auditor’s requests.
• Year-end financial pack presentation to be ready for audit process.
• Posting of final year end journal entries on completion of annual financial statements to balance back to Auditor Trial Balance.
Leave
• Leave cannot be taken over the financial year end i.e. for the month of February and until final year end reconciliations are completed.
• Every effort must be made to try and ensure you are not on leave over any month end.
• Leave pay commission and leave bonuses are kept in a separate journal to track the leave pay commission already paid out and the average amount that is still due to the employees.
• Monthly leave audit meeting to be held to ensure that leave has been allocated correctly.
BBBEE
• All functions pertaining to the completion of the BBBEE pack:
o Procurement
o CSI
o ED
SED
• Skills
Also e-mail cv to mervyn@bonafidehc.co.za
Our luxury vehicle dealer in Vaal currently holds a vacancy for a Service Manager.
This position will be suited to an experienced person who has the ability to manage an organised and profitable service department; delivering high quality service and focused on customer satisfaction. Responsible for mentoring and leading all departmental staff, ensure that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains a consistently high level of customer satisfaction.
Specifications for these positions will be discussed if a candidate is invited for an interview.
The responsibilities of a Service Manager include the following tasks:
• Drive the achievement of productivity, efficiency, and customer service level index goals and objectives.
• Manage a profitable workshop against budget, including analyzing workshop performance data e.g. productivity of technical staff, labour rates, the efficiency of the workshop, expense monitoring, and control, etc.
• Manage escalated workshop (technical) problems accordingly, including:
• Escalation of technical/product-related issues to Original equipment manufacturer.
• Ensuring continuous support and guidance to technical staff throughout technical problem-solving stages.
• Ensuring future corrective action plans to address various technical problems are implemented.
• Ensure accurate workshop capacity planning according to productive and available staff is done.
• Control (WIP) work in progress on all vehicles in the workshop daily to maintain an acceptable level and manage end-to-end throughput, maintaining awareness of the status of all vehicles.
• Achieve industry-leading standards of customer care, process efficiency, and cost control.
• Exceed all targets and labour sales objectives through efficient workshop operations management.
• Ensure efficient equipment and asset control, and administration processes.
• Ensure the highest level of customer satisfaction, service level achievement, and customer retention.
• Responsible for the annual budget of the Service Department.
• Manage risk (financial and non–financial) within the department.
• Ensure compliance with OEM and business policies and processes, as well as adherence to relevant workshop operating procedures and practices.
• Maintain good housekeeping within the department, including ensuring compliance with Brands CI guidelines within the department.
• Manage and improve environmental, health, and safety standards.
• Conduct departmental meetings and general aftersales meetings to ensure effective communication.
• Manage the training of all service staff.
• Lead, manage, attract, retain, appraise and develop staff.
Minimum Qualifications and Experience needed:
• Senior Certificate (Grade 12) or equivalent NQF 4 qualification.
• 5+years’ Experience as a Service Manager
• Recognised Management Diploma or Certificate – an advantage.
• Qualified Motor Technician – Mandatory.
Other:
• Valid, unendorsed driver’s license and the ability to competently and legitimately drive.
• Computer literate
• An effective understanding of financial principles, including budgeting and forecasting.
• An effective understanding of relevant technology and systems.
• An effective understanding of the Environmental and Occupational Health & Safety Acts.
Skills:
• Have sound communication skills in English and language commonly spoken in the area (speak & write).
• Interpersonal competence; effective at working with people and building relationships.
• Technical, mechanical insight, and experience.
• Business orientated thinking and resource management; basing decisions on business implications and KPI’s, focusing on cost-benefit considerations, and handling resources in a sustainable manner.
• Good financial acumen.
• Systems oriented.
• People management competence, including performance management and employee development & motivation.
• Problem-solving and motor vehicle fault-finding skills.
• Delivering results and meeting customer expectations.
• Coping with pressure
• A team player
• Motivation to perform and achieve results; focusing on solutions and measurable results, strives for outstanding performance and sets challenging goals.
• Valuing Diversity
• Conflict resolution
Personal Attributes
• Committed
• Initiative
• Self-managed and resilient
• Adaptability
• Someone who values and builds relationships.
• Alignment with the brand; acts as an ambassador for the brand and passionate about the products.
Also forward MS Word cv's to mervyn@bonafidehc.co.za
A vacancy exists at our automotive dealer client in Rustenburg, for a Used Vehicle Sales Manager.
Must have Premium Brand experience.
This position is regarded as a key management role and will be suited to an experienced manager who has the ability to attract clients; provide excellent customer service; motivate staff; control costs and maintain high levels of sales on an ongoing basis.
Reporting to the Dealer Principal, the Used Sales Manager is fully responsible for the management of the Used Vehicle department, which includes:
Specific Role Responsibilities
Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast
Developing the necessary sales organisation to meet sales and profitability objectives
Ensuring optimum stock of cars on premises
Ensuring cost control to budget within the department
Ensure adequate stocks of car and product display material is available
Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability
Monitor Sales Department financial performance weekly
Ensure that Customer complaints are dealt with timeously and effectively
Ensure that vehicle is delivered according to Vehicle Delivery Quality Index (VDQI)
Ensure that CE departmental targets are achieved
Ensure direct and indirect costs remain within Company prescribed parameters
Ensure that Sales Executives receive new model launch training
Establish the staffing levels and the training required to achieve sales objectives
Ensure that all floorplan activities are monitored
Ensure stock level is kept within Company Policy
Maximize sale of back-end products
Qualifications and Experience
A minimum of Grade 12.
A minimum of 5 years in a Managerial Position within the motor vehicle industry.
A Sales Tertiary qualification will be an added advantage
Clear Criminal Record
A valid Driver’s License
Sales management and marketing skills, knowledge and experience.
Skills and Personal Attributes
Ability to manage, administer and motivate a department and to provide organisation, systems and leadership
Able to motivate a sales team to achieve objectives
Experience on how to procure stock is essential.
Also send cv to mervyn@bonafidehc.co.za
Our passenger transport company client in Sandton has a vacancy available for
An Empowerment manager with below qualifications and experience.
JOB REQUIREMENTS
The ideal applicant will possess the following:-
- Matric or equivalent qualification
- Bachelor’s Degree in related field.
- Fluency in MS Office 2016 or newer (including but not limited to Word, Excel and Power point)
- Advanced Excel skills is essential
- At least 3-4 years relevant experience in a Managerial or Client Relationship position
- Basic Accounting skills essential
JOB OUTPUTS
The main focus of the position will be to identify, build and sustain strategic partnerships. Furthermore,
coordinate the development programme for up-skilling, training and incubating subcontractors as well as
to ensure compliance with statutory requirements and adherence to the contract requirements of the
main operator.
Some of the responsibilities include general management, coordination, planning, monitoring and reporting.
The duties and functions will include but not limited to:
- Compile, develop and review agreements and amendments related to subcontractor contracts;
- Contract management, writing of SLA’s and management of maintenance agreements.
- Coordinate skills audit ,design an induction programme and facilitate the training and development
of subcontractors; - Ensure compliance with the terms and conditions of the negotiated contracts by subcontractors as
well as legislative requirements. - Assist and review subcontractor subsidy claims, ensuring accuracy and completeness of claims with
special attention to invoicing, costing and recons. - Conduct Market Research, track and monitor Tender Bulletins and identify new business
opportunities. - Work closely with BU’s finance and subcontractors as they prepare documentation supporting
subsidy claims and ensuring accuracy and completeness of claims. - Track and liaise with accounts department as well as review and audit monthly subcontractor
invoices. - Support the management of subcontractors and proactively identify challenges and facilitate
resolution of issues speedily. - Manage records of all subcontractors and ensure that subcontractor information is readily available
for decision making. - Build, nurture and manage sound relationships with subcontractors and attend monthly meetings
with subcontractors and BU’s. - Execute Regular review and verification of B-BBEE status and ensure the improvement of B-BBEE
scorecard of the group. - Any ad hoc duties as may be reasonably required.
- Prepare budgets, analyse financial stats and trends as required from time to time
WORKING CONDITIONS
- Will be required to travel within organisation’s operational area.
- Will be required to work long and late hours and sometimes over weekends and holidays.
COMPETENCIES , KNOWLEDGE
SKILLS and ATTRIBUTES
- Knowledge of contract management.
- Knowledge of the bus passenger industry will be an added
advantage - General knowledge of the transport legislation;
- Understanding of Government Procurement and Tender processes;
- Knowledge of Basic Accounting, IFRS and GAAP.
- Resilience and determination;
- Proficiency in MS Office (including but not limited to Word, Excel, PowerPoint and outlook);
- Strong negotiation skills;
- Good communication and interpersonal skills;
- Data, Numeracy and time management skills.
- Ability to manage multiple projects and reporting lines;
- Good work ethic, reliable and results oriented;
- Ability to work independently and under pressure;
- Attention to detail and accuracy in work output;
- Strong sense of Integrity and Ethics in managing confidential information
- Also email cv's to mervyn@bonafidehc.co.za