Our motor vehicle dealership client in Kempton Park has an urgent vacancy available for a Debtors Clerk with below skills and experience.
Administration and Compliance:
Maintain an updated debtor’s age analysis
Ensure Management is alerted of any problems
Ensure credit notes and write offs are passed according to policy and the DOA
Ensure accurate compliance with VAT legislation
Asset Accounting:
Ensure 100% accuracy at all times when dealing with Company assets
Risk Management:
Ensure that internal controls and company policies are adhered to and assist in testing of compliance
Ensure passwords always remain confidential
Doubtful debts to be monitored and reported immediately to Management
TransUnion checks are done for all new customers and whenever an increase in credit is required
Ensure credit references are checked
Caution or stop sales to high-risk customers
Position Overview
To effectively administer control of all debtor accounts. By ensuring that the credit application process is adhered to, payment deadlines are controlled, minimizing bad debts and reducing possible risks whilst maintaining positive customer interactions.
Specific Role Responsibilities
Debtors days outstanding to meet Company standards
Banking to be done daily – Process and allocate payments accurately to Customers and accounts
Ensure all account allocations are accurately processed – over and under payments are resolved timeously
Ensure staff debtors are processed monthly
Ensure Debtors controlled are within credit limits
Ensure that debt collections where legal proceedings have occurred are monitored regularly
Journal entries recorded are approved per the DOA and with relevant documentation attached
Settlement discounts are only applied to accounts paid within their credit terms
Reconciliation of ledgers are kept up to date and cleared monthly
Prepare and submit the bad debt schedule weekly and monthly for review
Ensure weekly and monthly reports are sent out within set deadlines (i.e. cash sales, vehicle debtors,
JR1, Mobilo accounts etc.)
Ensure Debtor statements are sent out within set deadlines
Ensure an effective interface between Dealerships, Departments and Customers
Ensure all interaction with customers are professional and courteous
Ensure Management is alerted of any problems
Sensitivity - Operational
Qualifications and Experience
Minimum Grade 12
1-2 years’ experience in a similar function/role/position
Computer Literacy (preferably Kerridge experience)
Proficient in Ms Office especially Ms Excel
Skills and Personal Attributes
Integrity
Self-driven
Team Work
Deadline driven
Follow through skills
Ability to cope under pressure
Interpersonal skills (emotional maturity / cross functional collaboration)
Also email cv's to mervyn@bonafidehc.co.za
Our well known automotive dealer client based in Pretoria currently has a vacancy for a Used Car Sales Manager. Must be able to sell minimum 40 vehicles per month.
This position is regarded as a key management role and will be suited to an experienced manager who has the ability to attract clients; provide excellent customer service; motivate staff; control costs and maintain high levels of sales on an ongoing basis.
Reporting to the Dealer Principal, the Used Sales Manager is fully responsible for the management of the Used Vehicle department, which includes:
Specific Role Responsibilities
Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast
Developing the necessary sales organisation to meet sales and profitability objectives
Ensuring optimum stock of cars on premises
Ensuring cost control to budget within the department
Ensure adequate stocks of car and product display material is available
Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability
Monitor Sales Department financial performance weekly
Ensure that Customer complaints are dealt with timeously and effectively
Ensure that vehicle is delivered according to Vehicle Delivery Quality Index (VDQI)
Ensure that CE departmental targets are achieved
Ensure direct and indirect costs remain within Company prescribed parameters
Ensure that Sales Executives receive new model launch training
Establish the staffing levels and the training required to achieve sales objectives
Ensure that all floorplan activities are monitored
Ensure stock level is kept within Company Policy
Maximize sale of back-end products
Qualifications and Experience
A minimum of Grade 12.
A minimum of 3 years in a Managerial Position within the motor vehicle industry.
A Sales Tertiary qualification will be an added advantage
Clear Criminal Record
A valid Driver’s License
Sales management and marketing skills, knowledge and experience.
Skills and Personal Attributes
Ability to manage, administer and motivate a department and to provide organisation, systems and leadership
Able to motivate a sales team to achieve objectives
Experience on how to procure stock is essential.
Also e-mail cv to mervyn@bonafidehc.co.za
A vacancy for a Parts Manager exists at our automotive dealer client based in Pinetown.
This position will be suited to an experienced person who will assist the company’s customers in receiving the replacement parts they need. In this position, the candidate will have the responsibility to oversee the entire parts department. This involves managing employees, checking inventory, and ordering new parts when necessary.
The candidate will also directly handle customer service when an issue needs extra support. Our ideal applicant has several years of experience working with auto parts, preferably with some leadership or management experience. The candidate must have strong customer service and communication skills. The candidate needs to provide excellent customer service and maintain high levels of customer satisfaction on an ongoing basis.
The candidate for this position will be responsible for managing inventory based on demand and cost targets. They must be able to maintain stock at a level that enables internal servicing and repair departments to complete their work without delay. However, they must also avoid the costs of carrying excessive inventory
Specific Role Responsibilities:
The responsibilities of a Parts Manager include the following tasks:
• Handling and managing customer complaints and issues in a timely manner.
• Ensuring the inventory levels are maintained accurately.
• Make a list of the parts that need to be purchased.
• Selling manufactured parts to the customers.
• Supervising the shipment issues of the parts ordered.
• Managing the team members and delegating tasks to them.
• Overseeing the replacements procedures.
• Looking out for new suppliers offering better quality products.
• Assisting the HR department in hiring new employees.
• Providing training sessions to the new team members.
• Resolving any inconsistencies for all the purchase orders.
• Maintaining a strong relationship with the vendors and suppliers.
• Planning and creating promotional campaigns for parts on sale.
• Ensuring the customers are provided with excellent customer service and satisfaction.
• Preparing monthly and annual sales part reports.
• Adhering to all the rules and regulations of the company.
Qualifications and Experience:
Minimum Qualifications and Experience needed:
• Matric
• Management qualification would be advantageous
• 3+ Years’ Experience as a Parts Manager
• Valid Driver’s Licence
•
Skills and Personal Attributes:
Minimum requirement:
• Computer literate
• Strong Parts Retail experience
• Sound knowledge and understanding of inventory monitoring principles.
• Demonstrate good leadership skills.
• Good oral and written communication skills.
• Ability to maintain a positive working environment.
• Outstanding sales and organizational skills.
• Ability to maintain the store records accurately.
• Ability to demonstrate good administrative skills.
• Ability to offer exceptional customer service.
• A keen eye for details for accuracy.
• Excellent team management abilities.
• Ability to solve problems instantly.
• Quick decision-making skills.
• Good inventory management
Also e-mail cv to mervyn@bonafidehc.co.za
JOB REQUIREMENTS
The ideal applicant will possess the following:-
- Grade 12 or equivalent qualifications
- Relevant IT qualifications
- 5 Years’ experience within the IT Environment (Systems, Network. Active Directory and Share Drive/File)
- MicroSoft Applications
- Admin related functions
- Good understanding of Ticketing systems, fares and routes
- Good understanding of Passenger Transport Operations
JOB OUTPUTS
ETM Manager will manage and control all SmartTap System related issues. Be responsible for the maintenance
and upkeeping of SmartTap system at all Business Units. Be Project manager of all SmartTap related projects.
Support the Business Units Management with regards to any SmartTap related issues and requests. The position
will be responsible for, amongst others:
- SmartTap Devices
Manage and control all SmartTap devices with Minet Technicians
Monitor all Defects report at all Business Units
Liaises and monitor all new bus installations, De-installations and transfer of devices on buses
Monitor trends with regards to driver transactions and Multi Journey Ticket declines - Dataset Changes
Support the ETM Officers with regards to any Shift changes
Support the ETM Officers with regards to any Route changes
Setup Cash Fares and Multi Journey Fares on the system
Pre Approve any above changes
Support the ETM Officers with regards to Annual Fare increase, both Season and cash prices
Publications of Routes and Fares
Maintain all Business Units Dataset information and liaises with TicketPro and Bpass vendor - Passenger Support
Investigate and find solutions on any passenger queries and provide feedback to passenger
Investigate any possible passenger fraud or misuse of tickets
Investigate and liaises with BluLabel Multi Journey Sales at Outlets - User Support
Setup and install SmartTap system computers and printers
Support Users with any IT related problems
Liaise with IT department with regards to any IT related requests or support
Create New Users on SmartTap System and assign the correct rights
Disable Users on the system as requested by the Business Units
Support and assist the Users with regards to any problems or support they may need
Add or disable Drivers Profiles
Support Transports Officers, Administration/Operations staff, Cashiers and ETM Officers - Training
Training of:
ETM officers
Admin staff
Cashiers
Transport Officers
Revenue officers
Driver Trainers - Administration
Create Orders and GRV all TicketPro Monthly Invoices.
Ensure that Cash Commission Business Units Invoices are submitted to Accounts Managers
Follow up on all Insurance Claims submitted by the Business Units for SmartTap devices stolen,
vandalised or burnt
Submit FA’s for claimed devices
Liaise with TicketPro and other vendors
Update and develop SmartTap Policy and Procedures
SmartTap Monthly reports to be submitted to IT Manager and Business Unit Management - Other Duties
UAT and SAT of the Dataset
Setup ETM Test Data
Manage all Change Control documents and processes.
Setup Passenger support systems and tools
WORKING CONDITIONS
- Normal company’s conditions of employment.
- Involves a fair amount of travelling between Business Units.
COMPETENCIES
KNOWLEDGE
SKILLS - - - -
Knowledge of the bus passenger
industry
Knowledge of the bus operations
processes and systems
Knowledge of all aspects of
revenue ticketing systems
Knowledge of relational
databases - Good analytic thinking &
problem solving skills. - Attention to detail. - Diagnostic ability - Good verbal / written
communication skills. - Good report writing skills - Data analysis - Accurate - Computer skills (Microsoft
Office) - Training Ability
ATTITUDE - Confidentiality - Ability to plan ahead and
work pro-actively - Accepts responsibility - Attention to detail - Able to work independently - Willing to work after hours
when necessary - Willing to learn new systems - Proactive - Work under pressure and extended hours - Deadline driven
Also forward cv's to mervyn@bonafidehc.co.za
Our well known automotive dealer in PMB currently has a vacancy for a Used Car Sales Manager. This position is regarded as a key management role and will be suited to an experienced manager who has the ability to attract clients; provide excellent customer service; motivate staff; control costs and maintain high levels of sales on an ongoing basis.
Reporting to the Dealer Principal, the Used Sales Manager is fully responsible for the management of the Used Vehicle department, which includes:
Specific Role Responsibilities
Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast
Developing the necessary sales organisation to meet sales and profitability objectives
Ensuring optimum stock of cars on premises
Ensuring cost control to budget within the department
Ensure adequate stocks of car and product display material is available
Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability
Monitor Sales Department financial performance weekly
Ensure that Customer complaints are dealt with timeously and effectively
Ensure that vehicle is delivered according to Vehicle Delivery Quality Index (VDQI)
Ensure that CE departmental targets are achieved
Ensure direct and indirect costs remain within Company prescribed parameters
Ensure that Sales Executives receive new model launch training
Establish the staffing levels and the training required to achieve sales objectives
Ensure that all floorplan activities are monitored
Ensure stock level is kept within Company Policy
Maximize sale of back-end products
Qualifications and Experience
A minimum of Grade 12.
A minimum of 3 years in a Managerial Position within the motor vehicle industry.
A Sales Tertiary qualification will be an added advantage
Clear Criminal Record
A valid Driver’s License
Sales management and marketing skills, knowledge and experience.
Skills and Personal Attributes
Ability to manage, administer and motivate a department and to provide organisation, systems and leadership
Able to motivate a sales team to achieve objectives
Experience on how to procure stock is essential.
Also e-mail cv to mervyn@bonafidehc.co.za
Our well known automotive dealership client based in Rustenburg is looking to employ a 1 x New Car and 1 x used car Sales Executive, with a proven track record.
Purpose of the role:
The core purpose of this position is to meet and exceed targets and customer expectations
at every phase of the selling process. To be successful in the role, you would have a passion for the business, up to
date product knowledge, have the ability to follow up on leads and have an excellent closing ratio. You will have a
professional personal image and will have a drive to meet targets in terms of units, profit and CSI/CCS targets.
Key deliverables and outputs:
o Utilise the lead management system and web-based initiatives, use various methods of researching markets
and gathering sales leads and follow up and pursue sales leads.
o Make contact with existing or potential customers on the telephone, build a positive relationship with
existing or potential customers, and create customer interest in the products and services.
o Negotiate the sale, handle objections and close the sale.
o Manage the trade-in.
o Use the correct sales administration procedures after the customer has signed the offer to purchase.
o Ensure that the pre-delivery inspection process has been followed correctly, do own quality check to ensure
the car is clean and deliver the vehicle to the customer.
o Develop sound relationships with the manufacturer’s representatives and keep up to date with all
manufacturer programs.
o Maintain effective oral and written communications with customers and work colleagues.
o Create and maintain professional working relationships.
o Protect the company against risk.
Level of Decision-Making
Academic qualifications
o Matric Certificate
o Unendorsed driver’s license
o A marketing or finance diploma/degree will be an advantage
Requirements:
Proven track record of sales
Valid drivers
Grade 12 or tertiary education.
Team player.
Willingness to work flexible hours/overtime
o Work Experience in a Dealership is essential
Knowledge and Skills
o Excellent selling skills
Behavioural Attributes
o Driving skills
o Persuasive communication style
o Ability to work without close supervision
o Attention to detail
o Time management
Also e-mail cv to mervyn@bonafidehc.co.za
Our well known automotive dealership client based in Umkomaas is looking to employ experienced Used Car Sales Executives, with a proven track record.
Purpose of the role:
The core purpose of this position is to meet and exceed targets and customer expectations
at every phase of the selling process. To be successful in the role, you would have a passion for the business, up to
date product knowledge, have the ability to follow up on leads and have an excellent closing ratio. You will have a
professional personal image and will have a drive to meet targets in terms of units, profit and CSI/CCS targets.
Key deliverables and outputs:
o Utilise the lead management system and web-based initiatives, use various methods of researching markets
and gathering sales leads and follow up and pursue sales leads.
o Make contact with existing or potential customers on the telephone, build a positive relationship with
existing or potential customers, and create customer interest in the products and services.
o Negotiate the sale, handle objections and close the sale.
o Manage the trade-in.
o Use the correct sales administration procedures after the customer has signed the offer to purchase.
o Ensure that the pre-delivery inspection process has been followed correctly, do own quality check to ensure
the car is clean and deliver the vehicle to the customer.
o Develop sound relationships with the manufacturer’s representatives and keep up to date with all
manufacturer programs.
o Maintain effective oral and written communications with customers and work colleagues.
o Create and maintain professional working relationships.
o Protect the company against risk.
Level of Decision-Making
Academic qualifications
o Matric Certificate
o Unendorsed driver’s license
o A marketing or finance diploma/degree will be an advantage
Requirements:
Proven track record of sales
Valid drivers
Grade 12 or tertiary education.
Team player.
Willingness to work flexible hours/overtime
o Work Experience in a Dealership is essential
Knowledge and Skills
o Excellent selling skills
Behavioural Attributes
o Driving skills
o Persuasive communication style
o Ability to work without close supervision
o Attention to detail
o Time management
Our well known automotive dealer client based Umkomaas in currently has a vacancy for a Used Car Sales Manager. This position is regarded as a key management role and will be suited to an experienced manager who has the ability to attract clients; provide excellent customer service; motivate staff; control costs and maintain high levels of sales on an ongoing basis.
Reporting to the Dealer Principal, the Used Sales Manager is fully responsible for the management of the Used Vehicle department, which includes:
Specific Role Responsibilities
Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast
Developing the necessary sales organisation to meet sales and profitability objectives
Ensuring optimum stock of cars on premises
Ensuring cost control to budget within the department
Ensure adequate stocks of car and product display material is available
Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability
Monitor Sales Department financial performance weekly
Ensure that Customer complaints are dealt with timeously and effectively
Ensure that vehicle is delivered according to Vehicle Delivery Quality Index (VDQI)
Ensure that CE departmental targets are achieved
Ensure direct and indirect costs remain within Company prescribed parameters
Ensure that Sales Executives receive new model launch training
Establish the staffing levels and the training required to achieve sales objectives
Ensure that all floorplan activities are monitored
Ensure stock level is kept within Company Policy
Maximize sale of back-end products
Qualifications and Experience
A minimum of Grade 12.
A minimum of 3 years in a Managerial Position within the motor vehicle industry.
A Sales Tertiary qualification will be an added advantage
Clear Criminal Record
A valid Driver’s License
Sales management and marketing skills, knowledge and experience.
Skills and Personal Attributes
Ability to manage, administer and motivate a department and to provide organisation, systems and leadership
Able to motivate a sales team to achieve objectives
Experience on how to procure stock is essential.
Also E-mail cvs to mervyn@bonafidehc.co.za
Our Commercial dealer client based in Roodepoort is looking to employ 3 x TRUCK SALES EXECUTIVES with a proven track record.
Must have Commercial Vehicle Sales Executives with minimum of 3 years sales experience, and own customer base.
This position will be suited to an experienced person who has the ability to attract clients; provide excellent customer service and maintain high levels of sales on an ongoing basis.
The candidate for this position will be responsible for selling Commercial Vehicles for personal and commercial use. Their duties include meeting with customers to discuss their needs, promoting sales offers at their dealership, and participating in test drives with interested customers. Sales executives are responsible for making customers feel welcome and supported through the car-purchasing process.
Specific Role Responsibilities:
Specifications for these positions will be discussed if a candidate is invited for an interview.
The responsibilities of a Commercial Vehicle Sales Executive include the following tasks:
Greet customers arriving at the dealership
Showcase the dealership’s vehicles and explain their features and warranties to customers
Answer customer questions about trucks, and the purchase process
Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
Negotiate Vehicle prices and trade-in values for customers’ vehicles
Coordinate with the finance department to determine each customer’s financing and ownership options
Contact past customers to ensure they are satisfied with their vehicles
Qualifications and Experience:
Minimum Qualifications and Experience needed:
Matric
Previous Commercial Sales Experience
Skills and Personal Attributes:
Minimum requirement:
Valid driver’s license
Computer literate
Good communication skills
Also e-mail cv to mervyn@bonafidehc.co.za
Our well known Commercial dealer client in Roodepoort currently holds a vacancy for a Service Advisor.
Must have minimum 3 years’ experience as a Service Advisor in Trucks.
The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of commercial vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is delivered to customers.
The Service Advisor provides estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determines the services necessary, predicts the time needed for completion, and stays in constant communication with the customer during the repair process.
The responsibilities of a Service Advisor include the following tasks:
- Receive customers in a professional and friendly manner in order to ensure they feel valued.
- Liaise and interact with customers attentively in order to completely understand and comprehend their service needs.
- Prepare service estimates, sell routine maintenance/ repair services, and conduct follow-ups regarding services and customer inquiries.
- Interact and communicate with customers effectively, explaining service details in an understandable and appropriate manner, involving Service Technicians when necessary.
- Maximize customer awareness of all products and services available.
- Create collaborative internal and external partnerships in order to expedite service delivery.
- Schedule appointments, answer phones, and handle queries.
- Maintain excellent standards of departmental administration such as service sheets, invoices, job cards, warranty claims, authorisation, etc.
- Maintain customer database with contact details and information.
- Assist the dealership to achieve and maintain industry standards of process efficiency and service excellence.
- Develop and maintain high levels of customer satisfaction and customer loyalty to ensure repeat business.
- Ensure customer complaints are effectively managed via relevant system/s.
- Maintain and further develop own personal knowledge base in order to remain current and relevant.
- Attend regular team meetings, sharing and receiving feedback in the interest of continuous improvement.
- Attend all relevant OEM training courses and any other developmental training opportunities allocated.
- Issuing of vehicle release gate passes
- 24 Hr standby
- To take personal responsibility in complying with Brand's policy on ethical business conduct and behaviour and to report any contraventions that could harm the business to the senior management of the company
- Adhering to Occupational Health and Safety regulations.
- Perform other duties as requested.
Qualifications and Experience Qualifications and Experience:
Minimum Qualifications and Experience needed: - Minimum 3 years’ Truck experience
- Std 10/ Grade 12
- Knowledge about vehicle engines and parts, automotive electronics, and workshop engineering
- Technical experience
- Valid Driver’s license
Skills and Personal Attributes Skills and Personal Attributes:
Minimum requirements: - Highly self-motivated, energetic, and able to maintain a positive outlook.
- Ethical
- Need to acquire thorough knowledge of the vehicles they are handling – not just technical specs; but also, information about the manufacturer’s warranty, dealership services, OEM updates, etc.
- Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
- A team player
- Reliable
- Results-driven and customer-orientated
- Good administrative skills
- Excellent communication skills
- Computer literate
- Ability to work independently and accurately
- Good Interpersonal skills
- Also Sumbit cvs to mervyn@bonafidehc.co.za