Our passenger dealer client based in JHB South is looking to employ an experienced Parts Manager.
This position will be suited to an experienced person who will assist the company’s customers in receiving the replacement parts they need. In this position, the candidate will have the responsibility to oversee the entire parts department. This involves managing employees, checking inventory, and ordering new parts when necessary.
The candidate will also directly handle customer service when an issue needs extra support. Our ideal applicant has several years of experience working with auto parts, preferably with some leadership or management experience. The candidate must have strong customer service and communication skills. The candidate needs to provide excellent customer service and maintain high levels of customer satisfaction on an ongoing basis.
The candidate for this position will be responsible for managing inventory based on demand and cost targets. They must be able to maintain stock at a level that enables internal servicing and repair departments to complete their work without delay. However, they must also avoid the costs of carrying excessive inventory
Specific Role Responsibilities:
The responsibilities of a Parts Manager include the following tasks:
Handling and managing customer complaints and issues in a timely manner.
Ensuring the inventory levels are maintained accurately.
Make a list of the parts that need to be purchased.
Selling manufactured parts to the customers.
Supervising the shipment issues of the parts ordered.
Managing the team members and delegating tasks to them.
Overseeing the replacements procedures.
Looking out for new suppliers offering better quality products.
Assisting the HR department in hiring new employees.
Providing training sessions to the new team members.
Resolving any inconsistencies for all the purchase orders.
Maintaining a strong relationship with the vendors and suppliers.
Planning and creating promotional campaigns for parts on sale.
Ensuring the customers are provided with excellent customer service and satisfaction.
Preparing monthly and annual sales part reports.
Adhering to all the rules and regulations of the company.
Qualifications and Experience
Matric
3+ Years Experience as a Parts Manager
Valid Drivers License.
Skills and Personal Attributes
Minimum requirement:
Strong Parts Retail experience
Sound knowledge and understanding of inventory monitoring principles.
Demonstrate good leadership skills.
Good oral and written communication skills.
Ability to maintain a positive working environment.
Outstanding sales and organizational skills.
Ability to maintain the store records accurately.
Ability to demonstrate good administrative skills.
Ability to offer exceptional customer service.
A keen eye for details for accuracy.
Excellent team management abilities.
Ability to solve problems instantly.
Quick decision-making skills.
Good inventory management
Also email cv's to mervyn@bonafidhc.co.za
Finance Business partner oversees financial operations, managing budgets, and providing strategic financial guidance to ensure the organization's financial health and sustainability.
Key Responsibilities
Financial Management: Oversee the organization's finances, including budgeting, forecasting, and financial reporting. Ensure compliance with financial regulations and standards.
Strategic Planning: Contribute to the development of financial strategies and long-term financial planning. Analyze financial data to support decision-making and identify growth opportunities.
Team Leadership: Lead and manage the finance team, providing guidance and support to ensure effective delivery of financial services. This includes line management of finance officers and other support staff.
Reporting and Analysis: Prepare and present financial reports to senior management and the board. Provide insights and recommendations based on financial performance and trends.
Risk Management: Identify financial risks and develop strategies to mitigate them. Ensure that the organization adheres to governance and compliance requirements.
Collaboration: Work closely with other departments to support business development, funding applications, and project management. Act as a liaison between finance and operational teams.
Process Improvement: Continuously assess and improve financial processes and systems to enhance efficiency and effectiveness in financial management.
Qualifications
Education: A degree in Finance, Accounting, Business Administration, or a related field is typically required. A professional qualification (e.g., CPA, CMA) is often preferred.
Experience: Significant experience in finance management, preferably in a business or corporate environment. Experience in managing teams and projects is advantageous.
Skills: Strong analytical and problem-solving skills, excellent communication and interpersonal abilities, and proficiency in financial software and tools (e.g., QuickBooks, Excel).
Additional Information
Reporting Structure: The Business Finance Manager reports to the Regional Franchise Director.
Work Environment: This role may involve working in an office setting, with occasional travel for meetings or project oversight.
Also email cv's to mervyn@bonafidehc.co.za
Dealership Accountant – Cape Town
Our motor dealer client based in Milnerton has a vacancy for an Accountant with motor dealership experience and below skills and qualifications.
(to oversee retail store accounts, implement improved management processes; Cape Town-based with remote oversight of Mauritius store)
Position overview / summary:
- Bank reconciliation & allocating accounts
Receipting, allocating & reporting debtors
Cashflow forecasting
FIC reporting
Allocating cash sheets
Handling of cash – Petty cash & Cash for banking
Assisting of accounts payable & vehicle admin functions
General Ledger Reconciliations
Uniforms: arranging fittings, ordering & processing
Floorplan payments
Processing of DIC
Controlling of ordering books
Other Admin tasks as required
Job description (role responsibilities and key activities):
Position will suit an individual who is able to prioritise duties, master time management, work independently, and perform well under pressure.
Must have the ability to perform duties within various franchises
Applicant should pay attention to detail and exercise accuracy
Individual should be a team player
Required experience, qualifications and skills:
Advanced Microsoft Excel skills
Diploma in Accounting
Minimum 3 years’ dealership experience in similar position
Also e-mail cv's to mervyn@bonafidehc.co.za
Our motor dealership client has a vacancy for a Debtors Manager overseeing the accounts receivable function, ensuring timely collections, accurate reconciliations, and effective credit control to maintain healthy cash flow.
Key Responsibilities
Management of Accounts Receivable: Oversee the day-to-day activities of the debtors team, ensuring efficient credit control and accurate reconciliations. This includes managing trade debtors, and other accounts.
Reporting: Prepare and submit monthly debtors reports, highlighting problem debtors and ensuring that collections targets are met. This involves analyzing age analysis comments and ensuring accuracy.
Credit Control: Implement and monitor credit control measures to minimize bad debt exposure. Conduct regular credit assessments of trade debtors and develop debt recovery plans for defaulting customers.
Customer Relations: Liaise with customers regarding overdue payments, resolve disputes, and ensure high levels of customer satisfaction. This includes handling billing inquiries and discrepancies.
Team Leadership: Supervise and mentor the debtors team, ensuring that all processes related to data capturing, review, and reconciliation are followed correctly. Provide training and support to team members as needed.
Compliance and Documentation: Ensure compliance with trade agreements and maintain an up-to-date customer database. Prepare debtors’ statements and ensure timely communication with customers regarding their accounts.
Required Skills and Qualifications
Experience: A minimum of 3-5 years in a similar debtors or credit control role, with proven experience in managing a full-function debtors/accounts receivable team.
Education: A degree in Accounting or Finance is often preferred.
Interpersonal Skills: Strong problem-solving abilities, decision-making skills, and excellent communication skills are essential for managing relationships with clients and team members
Analytical Skills: Ability to analyze financial data and prepare reports to inform management decisions.
Also email MS Word cv's to mervyn@bonafidehc.co.za
A vacancy exists at motor dealer client in Milnerton for an experienced Vehicle Stock Controller.
Preferences:
Previous Stock Control minimum 3 years' experience within a Dealership environment
Strong admin skills, mandatory
This position will be suited to an experienced person who will maintain a high level of integrity and ethical standards. The candidate will have to effectively maintain, order, and control the availability of vehicle stock to optimise potential sales. The candidate for this position will be responsible for the stock and invoicing of vehicles.
Specific Role Responsibilities
The responsibilities of a Vehicle Stock Controller include the following tasks:
Invoice vehicles accurately and timeously in accordance with the offer to purchase authorized by management.
Ensure accurate and timely (daily) capture of purchase invoices.
Bring vehicle into stock.
Invoicing vehicles out.
Create purchase orders to suppliers for recon and fitments; ensuring that each payment has an order number.
Monthly reporting on outstanding orders.
Balance vehicle costing on the in-house system to the department manager’s cost sheet.
Ensure required documentation is available in the deal file before invoicing.
Report any deviations to the Financial Manager.
Stock takes (twice a week) of all vehicles bringing vehicles into stock.
Provisions on all vehicles that are in stock.
Update stock list with retail prices.
Control of the Demo Fleet, updating reports to Matrix, back-office, and weekly stock takes.
Responsible for registration and licensing documents for the used vehicle department.
Work closely with the Sales Executives and Sales Manager/s.
Qualifications and Experience:
Minimum Qualifications and Experience needed:
Matric
Must have Stock Controller and Invoicing experience at dealership level
Skills and Personal Attributes:
Minimum requirement:
Computer literate
Excel experience Mandatory
Multi-tasking ability
Also e-mail cv to mervyn@bonafidehc.co.za
Our automotive dealer client based in Milnerton is looking to employ a Call Centre Manager.
Must have minimum 3 years' experience at dealership level and be able to lead and develop a team.
Call Centre Manager duties and responsibilities
A Call Centre Manager has various important duties and responsibilities, these include:
Creating and implementing operational strategy, sourcing equipment and managing other aspects of the call centre’s daily operation
Monitoring random calls to assess and improve the quality of staff performance
Handling and resolving complex customer complaints
Setting and meeting performance targets and carrying out periodic appraisals
Tracking user feedback, key performance indices and other statistics
Preparing reports and making presentations to senior management and other stakeholders
Communicating the company’s goals so that all employees understand their role
Also e-mail cv to mervyn@bonafidehc.co.za
A vacancy exists in Milnerton for 3 x Vehicle Sales Executive with a proven track record.
PURPOSE OF JOB:
- To ensure maximum units are sold each month with maximum profit.
- The outcome of performing the duties below will be considered successful under the following conditions:
- Customer Satisfaction (QCSI).
- Generate profitable business in terms of set targets/budget/forecasts.
- Understand and meet/exceed client expectations/needs/requirements.
- Targets reached.
- Benchmarked to other dealerships.
MAIN JOB FUNCTIONS:
- Attend to customer queries and complaints proactively.
- Attending to customers on the showroom floor and attend to general telephone queries, timeously.
- Support existing clients with service-related requirements.
- Do administration timeously and accurately, meet deadlines.
- Follow up on referrals.
- Prepare and get vehicles ready for delivery timeously.
- New and Used motor vehicles.
- Conduct after sales service.
- Conduct demonstrations, client feedback.
- Prospect new customers.
- Cross departmental disciplines.
Alos e-mail cv to mervyn@bonafidehc.co.za
A vacancy exists for an Admin Manager at our automotive dealer client in Cape Town CDB.
Minimum 3 years' dealership experience essential
Keyloop experience required, must be able to oversee a team
Planning and Coordination: Overseeing administrative procedures and optimizing office systems for greater efficiency
Team Leadership: Supervising and coaching support staff, allocating responsibilities, and managing performance
Process Improvement: Identifying workflow bottlenecks and implementing solutions to streamline operations
Resource Management: Managing office supplies, purchasing equipment, and ensuring facilities are maintained
Compliance and Policy Enforcement: Making sure all activities align with company policies and industry regulations
Budgeting and Cost Control: Monitoring expenses and assisting in budget preparation to ensure financial prudence
Communication: Ensuring the smooth and adequate flow of information within the company, supporting interdepartmental collaboration
Key Skills and Competencies
Leadership: Ability to guide, motivate, and develop team members
Organizational Skills: Proven capability to manage multiple tasks and deadlines without compromising quality
Communication: Clear, professional, and persuasive in both written and verbal formats
Problem-Solving: Aptitude for identifying issues, analyzing causes, and developing effective solutions
Time Management: Prioritizing tasks and managing workflows to meet organizational goals
Financial Acumen: Understanding of basic financial principles to manage budgets and office spending
Interpersonal Skills: Ability to interact with various departments and maintain positive relationships
Educational and Experience Requirements
3+ years of relevant administrative or managerial experience
Keyloop experience required, must be able to oversee a team
Also e-mail cv to mervyn@bonafidehc.co.za
Our well known passenger dealer client based in Cape Town CBD is looking to employ a Used Vehicle Sales Manager with a proven track record.
Job Description
The Used Vehicle Sales Manager is fully responsible for the management of the Sales department, maximizing sales and profitability to achieve targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process.
Position Overview
Specific Role Responsibilities:
The responsibilities of a Used Vehicle Sales Manager include the following tasks:
Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast. Developing the necessary sales organization to meet sales and profitability objectives. Ensuring optimum stock of vehicles on premises. Ensuring cost control to budget within the department. Ensure adequate product display material is available. Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability. Monitor financial performance of sales department weekly. Ensure that customer complaints are dealt with timeously and effectively. Ensure that departmental customer satisfaction/ expectation targets are met. Ensure direct and indirect costs remain within Company prescribed parameters. Establish the staffing levels and the training required to achieve sales objectives. Ensure that all floorplan activities are monitored. Ensure stock level is kept within company policy requirements. Maximize sale of back-end products.
Qualifications and Experience
Minimum Qualifications and Experience needed:
Matric Previous Used Vehicle Sales Manager Experience Must have internet leads/ sales experience
Skills and Personal Attributes
Minimum requirement: Computer literate Multi-tasking ability Valid Driver’s License with no endorsements
Good communication skills Strong admin management skills
A team player Reliable
Must be able to maintain and be a constant high performer
Also email cv's to mervyn@bonafidehc.co.za
Our well known passenger dealer client based in Cape Town CBD is looking to employ a New Vehicle Sales Manager with a proven track record.
Job Description
The New Vehicle Sales Manager is fully responsible for the management of the Sales department, maximizing sales and profitability to achieve targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process.
Position Overview
Specific Role Responsibilities:
The responsibilities of a New Vehicle Sales Manager include the following tasks:
Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast. Developing the necessary sales organization to meet sales and profitability objectives. Ensuring optimum stock of vehicles on premises. Ensuring cost control to budget within the department. Ensure adequate product display material is available. Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability. Monitor financial performance of sales department weekly. Ensure that customer complaints are dealt with timeously and effectively. Ensure that departmental customer satisfaction/ expectation targets are met. Ensure direct and indirect costs remain within Company prescribed parameters. Establish the staffing levels and the training required to achieve sales objectives. Ensure that all floorplan activities are monitored. Ensure stock level is kept within company policy requirements. Maximize sale of back-end products.
Qualifications and Experience
Minimum Qualifications and Experience needed:
Matric Previous New Vehicle Sales Manager Experience Must have internet leads/ sales experience
Skills and Personal Attributes
Minimum requirement: Computer literate Multi-tasking ability Valid Driver’s License with no endorsements
Good communication skills Strong admin management skills
A team player Reliable
Must be able to maintain and be a constant high performer
Also email cv's to mervyn@bonafidehc.co.za