Our well known automotive vehicle dealer client in Middelburg has a vacancy available for qualified and experienced Strong New Sales Manager.

This position is regarded as a key management role and will be suited to an experienced manager who has the ability to attract clients; provide excellent customer service; motivate staff; control costs and maintain high levels of sales on an ongoing basis.

Reporting to the Dealer Principal, the Sales Manager is fully responsible for the management of the New Vehicle department, which includes:

Specific Role Responsibilities
Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast
Developing the necessary sales organisation to meet sales and profitability objectives
Ensuring optimum stock of cars on premises
Ensuring cost control to budget within the department
Ensure adequate stocks of car and product display material is available
Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability
Monitor Sales Department financial performance weekly
Ensure that Customer complaints are dealt with timeously and effectively
Ensure that vehicle is delivered according to Vehicle Delivery Quality Index (VDQI)
Ensure that CE departmental targets are achieved
Ensure direct and indirect costs remain within Company prescribed parameters
Ensure that Sales Executives receive new model launch training
Establish the staffing levels and the training required to achieve sales objectives
Ensure that all floorplan activities are monitored
Ensure stock level is kept within Company Policy
Maximize sale of back-end products

Qualifications and Experience
A minimum of Grade 12.
A minimum of 3 years in a Managerial Position within the motor vehicle industry.
A Sales Tertiary qualification will be an added advantage
Clear Criminal Record
A valid Driver’s License
Sales management and marketing skills, knowledge and experience.
Skills and Personal Attributes
Ability to manage, administer and motivate a department and to provide organisation, systems and leadership
Able to motivate a sales team to achieve objectives
Experience on how to procure stock is essential.

Also submit cvs to mervyn@bonafidehc.co.za

Our well known automotive vehicle dealer client in Brits has a vacancy available for qualified and experienced Strong New Sales Manager.

This position is regarded as a key management role and will be suited to an experienced manager who has the ability to attract clients; provide excellent customer service; motivate staff; control costs and maintain high levels of sales on an ongoing basis.

Reporting to the Dealer Principal, the Sales Manager is fully responsible for the management of the New Vehicle department, which includes:

Specific Role Responsibilities
Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast
Developing the necessary sales organisation to meet sales and profitability objectives
Ensuring optimum stock of cars on premises
Ensuring cost control to budget within the department
Ensure adequate stocks of car and product display material is available
Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability
Monitor Sales Department financial performance weekly
Ensure that Customer complaints are dealt with timeously and effectively
Ensure that vehicle is delivered according to Vehicle Delivery Quality Index (VDQI)
Ensure that CE departmental targets are achieved
Ensure direct and indirect costs remain within Company prescribed parameters
Ensure that Sales Executives receive new model launch training
Establish the staffing levels and the training required to achieve sales objectives
Ensure that all floorplan activities are monitored
Ensure stock level is kept within Company Policy
Maximize sale of back-end products

Qualifications and Experience
A minimum of Grade 12.
A minimum of 3 years in a Managerial Position within the motor vehicle industry.
A Sales Tertiary qualification will be an added advantage
Clear Criminal Record
A valid Driver’s License
Sales management and marketing skills, knowledge and experience.
Skills and Personal Attributes
Ability to manage, administer and motivate a department and to provide organisation, systems and leadership
Able to motivate a sales team to achieve objectives
Experience on how to procure stock is essential.

Also submit cvs to mervyn@bonafidehc.co.za

Our well known Commercial Vehicle Dealer client in Midrand has a vacancy available for qualified and experienced Strong Sales Manager.

This position is regarded as a key management role and will be suited to an experienced manager who has the ability to attract clients; provide excellent customer service; motivate staff; control costs and maintain high levels of sales on an ongoing basis.

Reporting to the Dealer Principal, the Sales Manager is fully responsible for the management of the New & Used Vehicle department, which includes:

Specific Role Responsibilities
Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast
Developing the necessary sales organisation to meet sales and profitability objectives
Ensuring optimum stock of cars on premises
Ensuring cost control to budget within the department
Ensure adequate stocks of car and product display material is available
Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability
Monitor Sales Department financial performance weekly
Ensure that Customer complaints are dealt with timeously and effectively
Ensure that vehicle is delivered according to Vehicle Delivery Quality Index (VDQI)
Ensure that CE departmental targets are achieved
Ensure direct and indirect costs remain within Company prescribed parameters
Ensure that Sales Executives receive new model launch training
Establish the staffing levels and the training required to achieve sales objectives
Ensure that all floorplan activities are monitored
Ensure stock level is kept within Company Policy
Maximize sale of back-end products

Qualifications and Experience
A minimum of Grade 12.
A minimum of 3 years in a Managerial Position within the motor vehicle industry.
A Sales Tertiary qualification will be an added advantage
Clear Criminal Record
A valid Driver’s License
Sales management and marketing skills, knowledge and experience.
Skills and Personal Attributes
Ability to manage, administer and motivate a department and to provide organisation, systems and leadership
Able to motivate a sales team to achieve objectives
Experience on how to procure stock is essential.

Also submit cvs to mervyn@bonafidehc.co.za

Our well known automotive vehicle dealer client based in Stellenbosch is looking to employ 2 x experienced customer service driven Service Advisors.

Must have minimum 3 years' experience and preferably Afrikaans speaking.

The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is delivered to customers.

The Service Advisor provides estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determines the services necessary, predicts the time needed for completion, and stays in constant communication with the customer during the repair process.

The responsibilities of a Service Advisor include the following tasks:

Receive customers in a professional and friendly manner in order to ensure they feel valued.

Liaise and interact with customers attentively in order to completely understand and comprehend their service needs.

Prepare service estimates, sell routine maintenance/ repair services, and conduct follow-ups regarding services and customer inquiries.

Interact and communicate with customers effectively, explaining service details in an understandable and appropriate manner, involving Service Technicians when necessary.

Maximize customer awareness of all products and services available.

Create collaborative internal and external partnerships in order to expedite service delivery.

Schedule appointments, answer phones, and handle queries.

Assist with the coordination of alternate transportation, car rental reservations, shuttle services, etc.

Maintain excellent standards of departmental administration such as service sheets, invoices, job cards, warranty claims, authorisation, etc.

Maintain customer database with contact details and information.

Assist the dealership to achieve and maintain industry standards of process efficiency and service excellence.

Develop and maintain high levels of customer satisfaction and customer loyalty to ensure repeat business.

Ensure customer complaints are effectively managed via relevant CRM system/s.

Maintain and further develop own personal knowledge base in order to remain current and relevant.

Attend regular team meetings, sharing and receiving feedback in the interest of continuous improvement.

Attend all relevant OEM training courses, and any other developmental training opportunities allocated.

Perform other duties as requested.

Also e-mail cvs to mervyn@bonafidehc.co.za

Our Vehicle dealership client based in a Portuguese speaking African country has an opportunity available for an experienced General Manager responsible for Sales and Aftersales for their business.
The company specialises in heavy commercial vehicle brands.

Position Overview
The position of General Manager is responsible for achievement of objectives/ performance targets and high levels of service delivery; maximising profitability through the sale of vehicles, parts, labour and related products; and ensuring control of cash flow, stock and assets relevant to profit requirements and suitable return on investment.
The key focus areas of this role are leading people, achieving results and driving business growth. This role requires an experienced, dedicated person who enjoys autonomy; is aligned to the brand; has a visible, hands-on leadership approach, and is confident in achieving business growth.

Specific Role Responsibilities
Key Role Responsibilities:
Deliver bottom line results while ensuring compliance to company policies and corporate governance.
Ensure all departments achieve profit margins agreed to in their objectives/ budgets.
Manage cash flow, stock and assets at an optimum level commensurate with profit requirements and a satisfactory return on investment (including cash control/flow, liquidity, stock, debtors, creditors, etc.).
Manage stock turnover ratios, stock holding values and sales to meet company objectives.
Build and maintain a professional relationship with vehicle manufacturer/s.
Develop strategies to drive dealership revenue, profitability and market share in the relevant area.
Develop and encourage strong working relationships at all levels in the business.
Ensure high standards of quality and workmanship are delivered.
Ensure customer acquisition and retention via customer focused interventions in the dealership.
Ensure dealer compliance to franchise/OEM standards and target requirements, and policies.
Be informed and up to date regarding competitor intelligence and awareness via proper market analysis.
Forecast and track the performance to measure and improve operational efficiency for the dealership.
Facility management, ensuring compliance with OHS requirements, CI rules and general housekeeping is well maintained at all times. Oversee that we set an appropriate brand example in line with the franchise standards.
Ensure that there is people capacity in line with delivery, performance objectives and budget.
Provide effective leadership and people management (General Manager's key focus is to act as an effective “manager of managers”).
Create a high performing, positive work climate and inclusive culture in the dealership. Responsible to motivate and coach employees, give meaning to work, minimise work disruption and maximise employee productivity.
Recruit, develop and retain skilled staff to meet business requirements through the sale of vehicles, associated products, parts and labour, according to financial resources available, in order to create profitability for the Company whilst providing total customer satisfaction.
Encourage effective teamwork, self-management and alignment with business values from all dealership staff.
Oversee decisions taken by line managers related to recruitment, selection & development, with a view to placing the right person in the right job at the right time, while adhering to dealer Employment Equity plan & targets.

Qualifications and Experience
Experience Required:
8+ years relevant retail motor industry experience, of which at least 5 years dealer operations management experience.
Effectively managing and leading teams.
Knowledge of vehicle financing.
Management of vehicle stock & parts stock.
Managing vehicle sales and associated products, parts sales and labour sales.
A sound understanding of finance and financial transactions.
Sound knowledge of Manufacturer and Distributor requirements. OEM brand experience – preferable.

Minimum Qualification/s Required:
School completion certificate is a minimum educational requirement.
A tertiary business/ commercial qualification, including sales & marketing – preferable.
Recognised Management/ Leadership Diploma or Certificate – desired.

Other Requirements:
Valid, unendorsed driver’s license and able to competently & legitimately drive.
Computer literate; highly proficient in Excel and Outlook.
Experience on DMS (Drive) is highly desired.
Experience of driving sales through social media and traditional methods.
Knowledge of governance and compliance regulations and requirements.
Good administrative skills

Skills and Personal Attributes
Skills and Expertise Required:
Communication: Communicate professionally at multiple levels in a professional, diplomatic, polite and rational manner even when under pressure.
Interpersonal competence; effective at working with people and building relationships. Active listening to understand - not just to respond.
Managing and maintaining manufacturer/OEM relationships.
Dealership Operations Management
Business and Financial acumen
Entrepreneurial and commercial thinking
Customer Centricity
Problem-solving and judgement skills
Initiating Action and driving high performance
Conflict management
Leadership
Must be able to analyse data and interpret meaning from it.
Able to strongly encourage a culture of solution-orientated thinking and sharing of ideas.
Persuading and Influence; able to get buy-in.
Negotiating
People Management and Development skills, including strong ability to attract, motivate and retain talent.
Coping with pressures and setbacks.
Personal Attributes:
Professional
Resilient
Results driven
Energetic and self-motivated
Someone who upholds professional ethics, principles and values.
Must be assertive and mature in outlook.
Passionate about people, and the opportunity to lead and motivate a team.
A passion for vehicles and the motor industry.

Also send cvs to mervyn@bonafidehc.co.za

Our well known automotive dealer client based in Pretoria currently holds a vacancy for an experienced CRO. Must have Service Advisor/ Panel Shop experience.

Purpose of the role:
The Customer Relations Officer is the face of the Brand and Company’s Approved Centre.
To facilitate effective communication and feedback to insurance companies, customers, internal
companies and dealerships. Building rapport across the organisation and with insurance companies,
customers and suppliers to ensure sound work relationships to meet clients’ needs.
The Customer Relations Officer plays an integral role in bridging the expectations of the customer between
suppliers and the production environment by managing customer expectations accordingly.

Key deliverables and outputs:
o Manage customer bookings within production capacity planning parameters
o All customer details and information updated and maintained as per CPA and POPIA requirements
o Timeous planning of parts ordering and receipt of parts to coincide with production planning and
vehicle bookings to meet agreed job completion deadlines
o Arrange tow-ins as per insurance requests by utilising Company’s approved tow suppliers cost effectively
o Opening of job cards for all jobs prior to repairs commencing on the vehicles
o Manage customer complaints on the various insurance company portals (CSI Reports) for
resolution
o Customer satisfaction follow up calls made within the agree time parameters
o Courtesy vehicles managed, and requests appropriately processed and controlled
o Booking of technical training for all productive staff be it within the Company
o Ad-hoc tasks as required from time to time.

Level of Decision-Making
Academic qualifications:
o Code 08 drivers’ license
o Matric

Work experience:
o Experience in the Motor Industry
o Experience in conflict and customer
management
o Must have Panel shop experience

Knowledge and Skills:
o Computer literate
o Ability to build relationships both
internally and with external customers
o Conflict management
o Proficiency in both spoken and written
English
o Excellent excel, word and outlook
o TMS and Autoline experience

Behavioural Attributes:
o Good communication skills
o Friendly, outgoing personality
o Ability to take initiative
o Ability to work under pressure
o Service Orientation
o Customer Orientation
o Professional appearance
o Willingness to work flexi hours and
overtime
o Good team player

Level of Decision-Making
Decision making takes operational trends and
business plans into account and generates multiple
possibilities that involve trade-offs and juggling of
multiple variables.

Level of Problem Solving
Problem solving requires specialist and/or highly
technical ideas/concepts.

Also e-mail cvs to mervyn@bonafidehc.co.za

Our well known automotive dealer client based in Tzaneen currently holds a vacancy for a Workshop Foreman.

This position will be suited to an experienced person who has the ability to ensure that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains a consistently high level of customer satisfaction.
To provide effective technical and specialist support to staff, whilst ensuring a high quality of workmanship and service delivery to customers.

Specific Role Responsibilities:

The responsibilities of a Foreman include the following tasks:

• Recruits hire and motivate qualified service technicians.
• Assists technicians in developing their skills.
• Understands and ensures compliance with manufacturer warranty and policy procedures.
• Ensures that all department employees receive appropriate manufacturer training.
• Conducts regular performance reviews for all technicians in accordance with dealership guidelines.
• Ensures that all repairs are assigned to technicians in an equal and fair manner.
• Provides technical support for technicians when necessary.
• Ensures repairs are charged out correctly.
• Checks progress of each repair order throughout the day.
• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
• Road tests vehicles to quality-check work performed.
• Accounts for all documents; ensures that none are missing, and all are processed correctly.
• Establishes and maintains customer follow-up programs to confirm satisfaction with the service experience.
• Handles all customer complaints within 24 hours, informing other managers as appropriate.
• Manages department performance using tools such as the daily operating control (DOC), efficiency and productivity control, comeback reports, warranty reports, telephone surveys, and monthly forecasts.
• Monitors technicians' daily productivity reports and corresponding payroll records.
• Monitors shop conditions, including cleanliness, safety, and the condition of shop equipment. Reports problems to the service manager or dealer.
• Ensures the proper care, storage, and inventory of special tools.
• Keeps abreast of new equipment and tools available and recommends purchases.
• Fills in for service advisor and dispatcher when necessary.
• Attends manager's meetings as requested.
• Strives for harmony and teamwork within the department and with all other departments.
• Maintains a safe work environment.
• Maintains professional appearance.
• Other tasks as assigned.

Qualifications and Experience Minimum Qualifications and Experience needed:

• Qualified Technician
• Must have workshop Foreman experience

Skills and Personal Attributes

• Skills:
  o Have sound communication skills in English and language commonly spoken in the area (speak & write).
  o Interpersonal competence; effective at working with people, building team spirit, reconciling conflict, listening, and supporting others.
  o Professional and technical expertise in vehicle service and repair maintenance.
  o Problem-solving and motor vehicle fault-finding skills.
  o Planning and organising
  o Supervising and leading; providing team members with clear direction, motivating and empowering others, providing people with development opportunities, and setting appropriate standards of behaviour.
  o Delivering results and meeting customer expectations.
  o Following instructions and processes; appropriately follows instructions from others without unnecessarily challenging authority; keeps to schedules; arrives punctually for work and meetings; demonstrates a commitment to the organization; complies with legal and technical obligations and safety requirements of the role.
  o Coping with pressure and setbacks.
  o A team player
  o Decision-making and action orientated.
  o A developing understanding of the commercial factors of managing a successful business operation.
  o Valuing Diversity

Personal Attributes:
o Initiative
o Perseverance
o Adaptability
o Someone who values and builds relationships.
o Alignment with the brand.
o Positive thinking

Also submit cvs to mervyn@bonafidehc.co.za

Our well known automotive vehicle dealer client in Johannesburg has a vacancy available for qualified and experienced Strong New Sales Manager.

This position is regarded as a key management role and will be suited to an experienced manager who has the ability to attract clients; provide excellent customer service; motivate staff; control costs and maintain high levels of sales on an ongoing basis.

Reporting to the Dealer Principal, the Sales Manager is fully responsible for the management of the New Vehicle department, which includes:

Specific Role Responsibilities
Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast
Developing the necessary sales organisation to meet sales and profitability objectives
Ensuring optimum stock of cars on premises
Ensuring cost control to budget within the department
Ensure adequate stocks of car and product display material is available
Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability
Monitor Sales Department financial performance weekly
Ensure that Customer complaints are dealt with timeously and effectively
Ensure that vehicle is delivered according to Vehicle Delivery Quality Index (VDQI)
Ensure that CE departmental targets are achieved
Ensure direct and indirect costs remain within Company prescribed parameters
Ensure that Sales Executives receive new model launch training
Establish the staffing levels and the training required to achieve sales objectives
Ensure that all floorplan activities are monitored
Ensure stock level is kept within Company Policy
Maximize sale of back-end products

Qualifications and Experience
A minimum of Grade 12.
A minimum of 3 years in a Managerial Position within the motor vehicle industry.
A Sales Tertiary qualification will be an added advantage
Clear Criminal Record
A valid Driver’s License
Sales management and marketing skills, knowledge and experience.
Skills and Personal Attributes
Ability to manage, administer and motivate a department and to provide organisation, systems and leadership
Able to motivate a sales team to achieve objectives
Experience on how to procure stock is essential.

Also submit cvs to mervyn@bonafidehc.co.za

Our well known automotive dealer client based in Pretoria currently holds a vacancy for an experienced CRO.

Purpose of the role:
The Customer Relations Officer is the face of the Brand and Company’s Approved Centre.
To facilitate effective communication and feedback to insurance companies, customers, internal
companies and dealerships. Building rapport across the organisation and with insurance companies,
customers and suppliers to ensure sound work relationships to meet clients’ needs.
The Customer Relations Officer plays an integral role in bridging the expectations of the customer between
suppliers and the production environment by managing customer expectations accordingly.

Key deliverables and outputs:
o Manage customer bookings within production capacity planning parameters
o All customer details and information updated and maintained as per CPA and POPIA requirements
o Timeous planning of parts ordering and receipt of parts to coincide with production planning and
vehicle bookings to meet agreed job completion deadlines
o Arrange tow-ins as per insurance requests by utilising Company’s approved tow suppliers cost effectively
o Opening of job cards for all jobs prior to repairs commencing on the vehicles
o Manage customer complaints on the various insurance company portals (CSI Reports) for
resolution
o Customer satisfaction follow up calls made within the agree time parameters
o Courtesy vehicles managed, and requests appropriately processed and controlled
o Booking of technical training for all productive staff be it within the Company
o Ad-hoc tasks as required from time to time.

Level of Decision-Making
Academic qualifications:
o Code 08 drivers’ license
o Matric

Work experience:
o Experience in the Motor Industry
o Experience in conflict and customer
management
o Panel shop experience will be beneficial

Knowledge and Skills:
o Computer literate
o Ability to build relationships both
internally and with external customers
o Conflict management
o Proficiency in both spoken and written
English
o Excellent excel, word and outlook
o TMS and Autoline experience

Behavioural Attributes:
o Good communication skills
o Friendly, outgoing personality
o Ability to take initiative
o Ability to work under pressure
o Service Orientation
o Customer Orientation
o Professional appearance
o Willingness to work flexi hours and
overtime
o Good team player

Level of Decision-Making
Decision making takes operational trends and
business plans into account and generates multiple
possibilities that involve trade-offs and juggling of
multiple variables.

Level of Problem Solving
Problem solving requires specialist and/or highly
technical ideas/concepts.

Also submit cvs to mervyn@bonafidehc.co.za

Our automotive vehicle dealer client in Limpopo has an opportunity available for a DEALER PRINCIPAL.

The position of Dealer Principal is responsible for achievement of objectives/ performance targets and high levels of service delivery; maximising profitability through the sale of vehicles, parts, labour and related products; and ensuring control of cash flow, stock and assets relevant to profit requirements and suitable return on investment.

The key focus areas of this role are leading people, achieving results and driving business growth. This role requires an experienced, dedicated person who enjoys autonomy; is aligned to the brand; has a visible, hands-on leadership approach, and is confident in achieving business growth.

Minimum Qualification/s Required:

Senior Certificate (Grade 12/ Matric) is a minimum educational requirement.

A tertiary business/ commercial qualification, including sales & marketing – preferable.

Recognised Management/ Leadership Diploma or Certificate – desired.
Position Overview

This position is responsible for achievement of objectives/ performance targets and high levels of service delivery; maximising profitability through the sale of vehicles, parts, labour and related products; and ensuring control of cash flow, stock and assets relevant to profit requirements and suitable return on investment.

The key focus areas of this role are leading people, achieving results and driving business growth. This role requires an experienced, dedicated person who enjoys autonomy; is aligned to the brand; has a visible, hands-on leadership approach, and is confident in achieving business growth.

Specific Role Responsibilities

Key Role Responsibilities:

Deliver bottom line results while ensuring compliance to company policies and corporate governance.

Ensure all departments achieve profit margins agreed to in their objectives/ budgets.

Manage cash flow, stock and assets at an optimum level commensurate with profit requirements and a satisfactory return on investment (including cash control/flow, liquidity, stock, debtors, creditors, etc.).

Manage stock turnover ratios, stock holding values and sales to meet company objectives.

Build and maintain a professional relationship with vehicle manufacturer/s.

Develop strategies to drive dealership revenue, profitability and market share in the relevant area.

Develop and encourage strong working relationships at all levels in the business.

Ensure high standards of quality and workmanship are delivered.

Ensure customer acquisition and retention via customer focused interventions in the dealership.

Ensure dealer compliance to franchise/OEM standards and target requirements, and MOTUS policies.

Be informed and up to date regarding competitor intelligence and awareness via proper market analysis.

Forecast and track the performance to measure and improve operational efficiency for the dealership.

Facility management, ensuring compliance with OHS requirements, CI rules and general housekeeping is well maintained at all times. Oversee that we set an appropriate brand example in line with the franchise standards.

Ensure that there is people capacity in line with delivery, performance objectives and budget.

Provide effective leadership and people management (DP's key focus is to act as an effective “manager of managers”).

Create a high performing, positive work climate and inclusive culture in the dealership. Responsible to motivate and coach employees, give meaning to work, minimise work disruption and maximise employee productivity.

Recruit, develop and retain skilled staff to meet business requirements through the sale of vehicles, associated products, parts and labour, according to financial resources available, in order to create profitability for the Company whilst providing total customer satisfaction.

Encourage effective teamwork, self-management and alignment with business values from all dealership staff.

Oversee decisions taken by line managers related to recruitment, selection & development, with a view to placing the right person in the right job at the right time, while adhering to dealer Employment Equity plan & targets.

Experience Required:

8+ years relevant retail motor industry experience, of which at least 5 years dealer operations management experience.

Effectively managing and leading teams.

Knowledge of vehicle financing.

Management of vehicle stock & parts stock.

Managing vehicle sales and associated products, parts sales and labour sales.

A sound understanding of finance and financial transactions.

Sound knowledge of Manufacturer and Distributor requirements. OEM brand experience – preferable.

Other Requirements:

Valid, unendorsed driver’s license and able to competently & legitimately drive.

Computer literate; highly proficient in Excel and Outlook.

Experience on DMS (Drive) is highly desired.

Experience of driving sales through social media and traditional methods.

Knowledge of governance and compliance regulations and requirements.

Good administrative skills

A working knowledge of the application of OHS, NCA, CRA, FICA and other legislation and frameworks relevant to the retail motor industry.

A working knowledge of the application of Labour legislation.

Skills and Expertise Required:

Communication: Communicate professionally at multiple levels in a professional, diplomatic, polite and rational manner even when under pressure.

Interpersonal competence; effective at working with people and building relationships. Active listening to understand - not just to respond.

Managing and maintaining manufacturer/OEM relationships.

Dealership Operations Management

Business and Financial acumen

Entrepreneurial and commercial thinking

Customer Centricity

Problem-solving and judgement skills

Initiating Action and driving high performance

Conflict management

Leadership

Must be able to analyse data and interpret meaning from it.

Able to strongly encourage a culture of solution-orientated thinking and sharing of ideas.

Persuading and Influence; able to get buy-in.

Negotiating

People Management and Development skills, including strong ability to attract, motivate and retain talent.

Coping with pressures and setbacks.

Also send cvs to mervyn@bonafidehc.co.za