Our Trucks dealership client in Rustenburg currently holds a vacancy for a Sales Representative: New Vehicles reporting to the Sales Manager, the ideal candidate must have Sales experience in the Truck
Industry. A proven sales track record is required. Actively prospects for customers & sales at a level that
contributes to the required profit and unit targets of the department, in a professional manner in keeping with the standards of the company.
Job Description:
- To sell the maximum number of new trucks to achieve maximum profit.
- To ensure the highest degree of CUSTOMER SATISFACTION at all times in accordance with Company
sales policy geared toward repeat sales. - To ensure transaction completion according to the targeted timeframes and at the required accuracy.
- To be able to initiate and close deals independently and with confidence.
- To ensure Creditors outstanding not exceed the agreed targets.
- To ensure details of all vehicle transactions are accurately recorded and registered.
- To ensure all CPA and other control and legal documentation is completed accurately.
- To review daily activities, promotions, sales, targets and other activities with the sales manager for
continued improvement. - To participate in planning sales campaigns and promotions to maximize sales penetration.
- Innovative thinking to improve customer base.
- To discuss any pricing policy changes affecting vehicle sales with Sales Manager.
Specific Role Responsibilities:
- Customer service orientation.
- Networking and canvassing skills
- Negotiation skills and the ability to close the deal.
- Prepare and make follow-up calls and compile and send out offers
- Conduct efficient sales promotion activities by participating in sales events.
- Manage customer relationships by offering of test drives, evaluation of pre-owned vehicles
- Ability to maintain good relationships internally and externally
- Excellent communication using all mediums verbal, electronic etc.
- Team-player
- Able to initiate contact with customers
Skills and Personal Attributes:
- Sales skills, knowledge and experience.
- Ability to work under and be results orientated.
- Financial understanding of business.
- Excellent product knowledge.
- Positive attitude
- Attention to detail
Qualifications and Experience
- Matric
- Valid driver’s license. (Code 14)
- Clear Criminal Record
- 3-years minimum sales experience in the Truck Industry.
- Must have brand vehicle sales experience
- Volume sales experience
- OEM Certification as an added advantage
- Work related OEM related system know-how.
- Kerridge and Autoline experience a MUST
Also send cv. to mervyn@bonafidehc.co.za
A vacancy for exists for an External Parts Sales Representative at our passenger dealer client in Bryanston.
Must be willing to grow sales and client base.
Salary R12 000 NEG.
MAIN PURPOSE OF JOB:
• External Customers.
• Adhere to targets set out with Line Manager.
• To ensure a profitable parts department through the availability and delivery of correct parts.
• The outcome is profitable sales to parts and accessories customers and will be considered successful under the following circumstances:
• All OEM – all orders require full deposit.
• Follow up on existing customers, twice a week, Line Manager, purchased stock not sold.
• Give sound advice on product knowledge.
• Understand and meet/exceed client requirements/expectations timeously.
• Accurate and timeous supply of parts.
• Priority requirements attended to first.
• Build relationships, through positive communication and feedback.
RELATIONSHIPS AND PERSONAL ACTIVITIES:
• Directly responsible to the Parts Manager.
• Relationships with Customers and fellow employees.
MAIN JOB FUNCTIONS:
• Understand and meet client needs and requirements, timeously and supply correct parts.
• Check stock availability and provide feedback within an hour.
• Locate parts required and deliver timeously and identify parts not in stock and commission sales.
• Do quotations timeously and accurately and follow-up on lost quotes.
• Order Parts, with the authority of the Parts Manager.
• Resolve customer queries.
• Meet and exceed agreed targets.
• Follow up on clients and back orders.
• Friendly, polite, and courteous towards all customers.
• Develop yourself to provide customer satisfaction, gain product knowledge, improve skills and attitude, set a good example for fellow employees.
• Cross departmental disciplines
Also e-mail cv to mervyn@bonafidehc.co.za
Our passenger dealer client based in Melrose currently holds a vacancy for a Selling Sales Managers with a proven track record.
Must have minimum 5 years' experience at dealership level.
Ideally, someone who has excelled in sales and has big leadership potential who wants to grow into a fully fledged departmental manager.
Job Description:
- Grow market share through effective marketing of the Brand into the target market.
- Ability to meet sales forecast monthly and ensure sales and CSI targets are met /
exceeded. - Control varied activities at an optimal pace to achieve required targets.
- Ensure good relationships with the manufacturer, customers, service and parts
department. - Effective retention of customers.
- Manage the frontline and administrative staff, ensuring all functions operate at optimum
levels. - Builds a team that is highly motivated and deliver great results.
- Effective management of stock and deliveries.
Skills and Personal Attributes:
- Sales skills, knowledge and experience.
- Assertive and outstanding interpersonal skills.
- Ability to work under and be results orientated.
- Ability to delegate, follow-up with a strong sense of duty towards customers.
- Financial understanding of business.
- Excellent product knowledge.
- Computer literacy.
Specific Role Responsibilities:
- Maximizing sales and profitability through satisfaction and retention of customers to
meet sales forecast. - Developing the necessary sales organization to meet sales and profitability objectives.
- Ensuring optimum stock of vehicles on premises.
- Ensuring cost control to budget within the department.
- Ensure adequate product display material is available.
- Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership
profitability. - Monitor financial performance of sales department weekly.
- Ensure that customer complaints are dealt with timeously and effectively.
- Ensure that departmental customer satisfaction/ expectation targets are met.
- Ensure direct and indirect costs remain within Company prescribed parameters.
- Establish the staffing levels and the training required to achieve sales objectives.
- Ensure that all floorplan activities are monitored.
- Ensure stock level is kept within company policy requirements.
- Maximize sale of back-end products.
Qualifications and Experience:
- Matric and/or grade 12.
- Min of 5 years sales experience in the Motor Industry.
- Proven track record in leading and managing people.
- Valid Driver’s License.
Also e-mail cv to mervyn@bonafidehc.co.za
Our Commercial dealer client based in Pinetown is looking to employ an experienced and qualified Team Leader/ Working Foreman.
Experience:
• Trade Certificate experience in the heavy commercial vehicle industry - 5 years.
Ensure continuous service delivery at the workshops, onsite and during standby.
Job Description
• Manage and drive productivity and efficiency to achieve set targets.
• Responsible for the achievement of sold hours target.
• Responsible for minimizing rectifications through continuous improvement of workmanship.
• Responsible for supervising and ensuring training of staff in the workshop.
• Responsible for planning and workshop loading.
• Responsible for ensuring that health, safety and environmental procedures are adhered to.
Job Requirements
Qualifications:
• Grade: 12 Matric Certificate.
• N3 with a trade test certificate as an Auto Electrician/Diesel Mechanic.
Skills:
• EC or EC1 drivers license.
• Strong Diagnostic Abilities.
• Good communication (oral and written) & interpersonal relations skills.
• Customer focused with a results driven approach.
• Pro-active, highly motivated and pay attention to detail.
• Work independently though being a team player.
• Work well under pressure and maintain good customer relations.
Also e-mail cv to mervyn@bonafidehc.co.za
Our Commercial dealer client based in Pinetown currently holds a vacancy for and experienced Branch Manager.
Ensure the performance of the branch/workshop and any on-site workshop specified.
Experience:
• Managerial experience in the automotive retail industry - 5 years.
Job Description
• Overall responsibility for performance of the Branch (workshop & parts) & specified On-Site workshop.
• Achievement of the agreed workshop sale of hours and profit margins.
• Achievement of set CSM for service and parts.
• Achieve efficient operation, establish & meet objectives on workshop operating policies & standards.
• Responsible for managing the company’s assets.
• Achieve an ongoing increase in new customers and the retention thereof.
• Control the branch’s budget including personnel costs and overheads.
• Achievement of agreed productivity and efficiency.
• Implement The Brand’s standards and procedures in all departments.
Job Requirements
Qualifications:
• Grade: 12 Matric Certificate.
• Technical qualification or a comparable qualification.
Skills:
• Must possess management and leadership skills with emphasis on leading and motivating staff.
• Good financial knowledge.
• Computer Literate.
• High level communication, interpersonal relations and negotiation skills.
• Pro-active, highly motivated in achieving set objective.
• Working knowledge of the warranty, repair and maintenance contracts.
• Possession of technical knowledge of trucks and buses will be an added advantage.
• Must possess analytical, financial and strategic skills to identify and exploit open sales potential.
• Must be able to work well under extreme pressure and produce results accordingly.
• Must be capable of sequential thinking Work independently though being a team player.
Also e-mail cv to mervyn@bonafidehc.co.za
A vacancy exists for qualified technicians at our automotive dealer client in Cape Town CBD & Milnerton.
Core purpose of the role
The core purpose of this position is to provide quality service and repair work first time right, as efficiently and effectively as possible.
The successful candidate would strive for efficiency, pro-actively developing their technical knowledge, work best as a member of a team and have a strong belief in quality workmanship.
Key deliverables and outputs
Ensure work carried out reflects the requested and authorized work, by using the latest technical information and ensuring excellent quality of repairs.
Use the correct tools and equipment at all times as per requirements.
Ensure work is done according to manufacturer specifications
Have good administrative acumen, by reporting accurately on faults found and work done, and ensuring that manufacturer work instructions and procedures are adhered to, always;
Take good care of customer vehicles and property, using fender and seat covers at all times, and driving safely when testing vehicles
Maintain a professional impression at all times by taking care of your work area, ensuring it is neat and clean
This position also requires a willingness to assist and mentor apprentices.
Overview:
Essential individual competencies to be successful in the job
Academic qualifications
Essential:
Matric Certificate
Unendorsed driver’s license
Trade certificate (level 3)
Qualified technician
A vacancy exists in Cape Town CBD & Milnerton for Vehicle Sales Executive with a proven track record.
PURPOSE OF JOB:
• To ensure maximum units are sold each month with maximum profit.
• The outcome of performing the duties below will be considered successful under the following conditions:
• Customer Satisfaction (QCSI).
• Generate profitable business in terms of set targets/budget/forecasts.
• Understand and meet/exceed client expectations/needs/requirements.
• Targets reached.
• Benchmarked to other dealerships.
MAIN JOB FUNCTIONS:
• Attend to customer queries and complaints proactively.
• Attending to customers on the showroom floor and attend to general telephone queries, timeously.
• Support existing clients with service-related requirements.
• Do administration timeously and accurately, meet deadlines.
• Follow up on referrals.
• Prepare and get vehicles ready for delivery timeously.
• New and Used motor vehicles.
• Conduct after sales service.
• Conduct demonstrations, client feedback.
• Prospect new customers.
• Cross departmental disciplines.
Also e-mail cv to mervyn@bonafidehc.co.za
Our well-known motor dealer client based in Cape Town CBD & Milnerton currently holds a vacancy experienced Service Advisors.
PURPOSE OF JOB:
• To provide an excellent service by understanding the customer’s needs, providing advice, and offering solutions.
• The outcome that is produced is Satisfied Customers and will be considered successful when:
• The customer’s needs/requirements are understood, and expectations are met.
• There is sound product knowledge.
• Personalized service is provided.
• Customers are informed.
•
RELATIONSHIPS AND PERSONAL ACTIVITIES:
• Directly responsible to the After Service Manager and Service Manager.
• Relationships with company staff.
MAIN JOB FUNCTIONS:
• Welcome customers and capture the relevant information, assuring that client needs are addressed.
• Check vehicle in with client.
• Follow up on parts ordered, and bookings are made to suite customer – daily.
• Keep customers up to date with information on status of the vehicle.
• Handle queries/concerns of customers as per the customers concerned – daily.
• Make out job cards, accurately and timeously and put job cards through for costing – daily.
• Arrange hire vehicles for customers, obtaining the necessary authority to do so.
• Collect Payments from customers that are due, prior to handing back the vehicle.
• Cross departmental disciplines.
Experience
• 2 Years Experience as a Service advisor in the Motor Industry.
• Computer literate.
• Valid Drivers
Also e-mail cv to mervyn@bonafidehc.co.za
Our automotive dealer client based in Roodepoort currently has a vacancy for an experienced and qualified Service Manager.
Job Description
- Ability to control resources at a level commensurate with profit requirements and enhanced customer relations.
- Ability to maximise departmental profitability through the sale of labour and associated products to franchise and non-franchise customers.
- Supervision of staff, management of performance, discipline, and other staff management related functions.
- Ability to ensure Service Department achieves budget objectives through daily, weekly, and monthly monitoring and control of accounts, operating controls, and composite figures.
- Ability to ensure efficient operation of the Service Department through efficient labour utilization, productivity, and sales.
- Ability to ensure excellence in customer service.
- Ability to maintain effective control of expenses through monthly examination of management accounts to ensure expenditure for the Service Department is in line with budgeted labour sales.
- Ability to effectively communicate with OE and driving their various standards.
- Strong drive to grow, develop skills within the Service Department.
Position Overview
The position will report to the Dealer Principal (DP) The main purpose of the job is to ensure efficient and profitable operation of the Service Department by meeting the objectives that cover the Service Department’s operating policies and standards to achieve both high levels of customer satisfaction, retention, and profitability.
Specific Role Responsibilities
- Customer focused management
- Excellent negotiation skills
- Excellent people management skills
- Focus on driving performance
Qualifications and Experience
- Matric
- Qualified Technician (Motor Mechanic related Trade Qualification)
- Relevant post matric qualification in Management will be an advantage.
- Fully computer literate - Microsoft package
Skills and Personal Attributes
- Relevant Driver’s License
- Strong motivational skills
- Attention to detail
Also e-mail cv to mervyn@bonafidehc.co.za
Our passenger dealer client based in JHB South is looking to employ an experienced Parts Manager.
This position will be suited to an experienced person who will assist the company’s customers in receiving the replacement parts they need. In this position, the candidate will have the responsibility to oversee the entire parts department. This involves managing employees, checking inventory, and ordering new parts when necessary.
The candidate will also directly handle customer service when an issue needs extra support. Our ideal applicant has several years of experience working with auto parts, preferably with some leadership or management experience. The candidate must have strong customer service and communication skills. The candidate needs to provide excellent customer service and maintain high levels of customer satisfaction on an ongoing basis.
The candidate for this position will be responsible for managing inventory based on demand and cost targets. They must be able to maintain stock at a level that enables internal servicing and repair departments to complete their work without delay. However, they must also avoid the costs of carrying excessive inventory
Specific Role Responsibilities:
The responsibilities of a Parts Manager include the following tasks:
Handling and managing customer complaints and issues in a timely manner.
Ensuring the inventory levels are maintained accurately.
Make a list of the parts that need to be purchased.
Selling manufactured parts to the customers.
Supervising the shipment issues of the parts ordered.
Managing the team members and delegating tasks to them.
Overseeing the replacements procedures.
Looking out for new suppliers offering better quality products.
Assisting the HR department in hiring new employees.
Providing training sessions to the new team members.
Resolving any inconsistencies for all the purchase orders.
Maintaining a strong relationship with the vendors and suppliers.
Planning and creating promotional campaigns for parts on sale.
Ensuring the customers are provided with excellent customer service and satisfaction.
Preparing monthly and annual sales part reports.
Adhering to all the rules and regulations of the company.
Qualifications and Experience
Matric
3+ Years Experience as a Parts Manager
Valid Drivers License.
Skills and Personal Attributes
Minimum requirement:
Strong Parts Retail experience
Sound knowledge and understanding of inventory monitoring principles.
Demonstrate good leadership skills.
Good oral and written communication skills.
Ability to maintain a positive working environment.
Outstanding sales and organizational skills.
Ability to maintain the store records accurately.
Ability to demonstrate good administrative skills.
Ability to offer exceptional customer service.
A keen eye for details for accuracy.
Excellent team management abilities.
Ability to solve problems instantly.
Quick decision-making skills.
Good inventory management
Also email cv's to mervyn@bonafidhc.co.za