A Regional HR Manager (EE Female) vacancy exists in the Pretoria region where our transport client is based and will be reporting to the Personnel Services Executive. Applications are invited from suitably qualified candidates to fill this role.
Must have minimum 7 years’ experience in transport or motor industry.
The following information should be included:
- Company size and payroll size (including the split between salaried and weekly)
- Number of direct reports
- The reasons for any job changes
JOB REQUIREMENTS
The ideal applicant will possess the following: -
• Grade 12 or equivalent academic qualification.
• Tertiary qualification in Human Resources Management (additional legal and/or financial
qualification will be an added advantage). Post degree qualification will be an added
advantage.
• More than seven (7) years relevant HR experience in a unionised HR environment,
preferably transport or motor industry, of which at least five years have been in a managerial
position.
• Valid Code 08 (EB) drivers’ license.
• Proficient in MS Office (Advanced level).
• Knowledge of computerised systems such as HR, Payroll and Time & Attendance systems
will be required.
• Knowledge of applicable legislation and Main Agreements.
• JOB OUTPUTS
Responsible and accountable for the HR functions of the North region.
Responsible and accountable to ensure all deadlines are met at set standards in the
execution of duties.
Responsible to compile HR department budget according to HR standards and BU’s
manpower budget and detail analysis of monthly variances in managing of these.
Support line in the execution of their duties and to achieve the targets set for the
BU’s, including strategy and planning (as part of BU Management team).
Responsible for processes & procedures and policies in the framework of Personnel
Services.
Participate and make inputs in the operations budget preparations.
Conduct research and develop short- and medium-term plans for the region’s H R
functionality.
Develop and implement Human Resources communication strategies.
Responsible for recruitment, selection and placement of staff in coordination with
recruitment department and in line with Employment Equity plan.
Co-ordinate Training and development of staff.
Maintenance of personnel records and administering of conditions and benefits related
to condition found in a diversified group governed by different Bargaining Councils.
Assist in developing and maintaining HR policies and internal procedures & processes
as well as ensuring compliance and provide training.
Responsible for inducting new employees.
Ensure legal compliance on all aspects of the personnel function with special attention
to POPIA.
Participate in strategy setting and specific HR Focused Projects.
Ad hoc projects
Implementing, managing and monitoring the following:
➢ Maintenance of personnel records and administering of benefits related to
conditions found in a diversified group governed by different Bargaining Councils.
➢ Control of all input documentation in respect of all new engagements and staff
movement processes, in line with Company Policies, Procedures, Practices,
Agreements and applicable legislation for submission to Payroll Department.
➢ Handling and processing of all administration with regards to statistical,
legislative and financial info required such as annual bonus, attendance bonuses,
productivity bonuses, leave provisions, retrenchment provisions.
Overseeing effective utilization of staffing in the department and ensure deadlines are
met at set standards in the execution of duties.
Ensure compliance of recordkeeping and data processing procedures.
Develop and maintain sound communication and relationships with Internal as well as
External stakeholders.
Ensure all deadlines are met according to year plan and legal prescriptions, at agreed
set dates, standards and levels of accuracy.
Management of sub-ordinates.- • WORKING CONDITIONS
o Normal working conditions and benefits as applicable to the seniority of the position.
• COMPETENCIES
KNOWLEDGE
Knowledge of the bus passenger industry.
Detailed knowledge of Wage Determination
452, BCEA, LRA and other legislation.
Human Resources and Payroll Administration & Information Systems.
Sound and extensive knowledge of Human resource management.
• SKILLS
relevant oral written communication skills
and accounting skills
analytical and interpersonal skills- • ATTITUDE/CAPABILITY
Self-motivated and independent
Impartial, Time conscious
Patient in dealing with people
Attention to detail
Ability to work under pressure
Advanced Computer literacy skills
Leadership skills
Good planning and organizational skills
Conscientious (weighs the impact of decisions)
Deadline driven
Willing to work extended hours to meet deadlines at correct standard
•
• Also email MS Word cv. with reasons for leaving respective roles
•
• and current salary to mervyn@bonafidehc.co.za
Our well known automotive dealer client based in Roodepoort has an opportunity for an experienced F&I Manager.
Job Description Purpose
This is a key role that provides support to the dealership network by providing an efficient service to customers and the dealership through vehicle finance and the sale of approved products to maximise gross profit while ensuring that all training, fit & proper, honesty and integrity requirements of the Financial Service Board (FSB) are upheld.
Position Overview Purpose
This is a key role that provides support to the dealership network by providing an efficient service to customers and the dealership through vehicle finance and the sale of approved products to maximise gross profit while ensuring that all training, fit & proper, honesty and integrity requirements of the Financial Service Board (FSB) are upheld.
Specific Role Responsibilities Generic Job Outputs
Deliver on agreed performance targets according to budget & sales targets in a high-volume dealership.
Maximize second gross profit.
Execute work in line with governance and compliance processes. Ensure that dealership remains compliant in accordance with legislation requirements.
Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability.
Conduct financial needs analyses and provide associated sales of value-added finance and insurance products.
Manage and maintain the finance and insurance debtor’s book and effectively manage the applicable administration and other related processes.
Provide specialized need analysis & financial and insurance advice and support to clients.
Provide operational support related to finance and insurance activities and initiatives to contribute to the overall growth and profitability of the dealership.
Inform and educate customers on products to ensure retention of existing customers; Increase sales revenue and increase the organization’s customer base.
Consistently enhance own competence through knowledge development in subject matter and associated industry developments.
Customer service and sale management.
Knowledge of the NCA, CRA, FAIS, FICA..
Qualifications and Experience
Minimum Experience 3 years’ experience in a similar role with a customer services focus within the Automotive Retail Industry.
Minimum Qualification
Grade 12 /Matric and with a relevant diploma. Credit Management Diploma will be advantageous. In addition, a Regulatory Exam, NC Accreditation, Retail or Short-Term Insurance Qualification with minimum 120 credits
Skills and Personal Attributes Minimum Requirements
Up-to-date knowledge of vehicle legislation, trade practices, dealership policies and procedures
Customer service and sale management.
Understanding of the compliance governing the retail industry would be an advantage.
Knowledge of the NCA, CRA, FAIS, FICA.
Accredited by the FSP and mandated to perform NCA functions before (s13 mandate)
Possess the relevant Continuous Professional Development points within the stipulated time-frames
Drivers License
Also e-mail cvs to mervyn@bonafidehc.co.za
Our well known passenger dealer client based in Milnerton is looking to employ Used Vehicle Sales Managers
with a proven track record.
Job Description
The Sales Manager is fully responsible for the management of the Used Sales department, maximizing sales and profitability to achieve targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process.
Position Overview
Specific Role Responsibilities:
The responsibilities of a Sales Manager include the following tasks:
Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast. Developing the necessary sales organization to meet sales and profitability objectives. Ensuring optimum stock of vehicles on premises. Ensuring cost control to budget within the department. Ensure adequate product display material is available. Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability. Monitor financial performance of sales department weekly. Ensure that customer complaints are dealt with timeously and effectively. Ensure that departmental customer satisfaction/ expectation targets are met. Ensure direct and indirect costs remain within Company prescribed parameters. Establish the staffing levels and the training required to achieve sales objectives. Ensure that all floorplan activities are monitored. Ensure stock level is kept within company policy requirements. Maximize sale of back-end products.
Qualifications and Experience
Minimum Qualifications and Experience needed:
Matric Previous Vehicle Selling Sales Manager Experience Must have internet leads/ sales experience
Skills and Personal Attributes
Minimum requirement: Computer literate Multi-tasking ability Valid Driver’s License with no endorsements
Good communication skills Strong admin management skills
A team player Reliable
Must be able to maintain and be a constant high performer
Also e-mail cv to mervyn@bonafidehc.co.za
Our automotive dealer client based in Rustenburg is looking to employ qualified and experienced Premium Brand Automotive Technician.
This position will be suited to an experienced person who can inspect, maintain, and repair vehicles. The candidate needs to provide excellent customer service and maintain high levels of customer satisfaction on an ongoing basis.
To diagnose and repair faults, and conduct vehicle services according to prescribed standards of the OEM. Deliver high-quality technical expertise to satisfy customers and honour organisational service delivery values.
Position Overview
The responsibilities of a technician include the following tasks:
Carry out diagnostic work and support mechanics as set out by the Foreman.
Carry out fault diagnosis to aid and speed up Vehicle servicing.
Take steps to ensure servicing of Vehicles remain within the targeted percentages of the manufacturers’ time.
Discuss matters with service advisors and customers as required and provide coherent explanations.
Ensure standards are maintained with regards to vehicle care and safety whilst performing functions.
Ensure vehicles are returned to the customer after service in a neat and clean condition.
Complete all necessary and relevant training as required by the OEM (online, classroom, other mediums of training) within reasonable time frames.
Admin functions:
Complete forms and documentation included in the company’s service routine.
Draft and prepare any reports required.
Mentor apprentices, sign off logbooks, and evaluate their technical ability (if applicable)
Ensure effective communication with team members and colleagues across departments, with customers, and service providers.
Participate in marketing campaigns when required for the furtherance of the business.
Any other duties as may reasonably be required.
Qualifications and Experience
Minimum requirement:
Must be a qualified Premium Brand Technician
Valid driver’s license
Skills and Personal Attributes
Minimum requirement:
Excellent vehicle diagnostic and fault-finding skills
Work under high pressure
Multi-tasking ability
Also e-mail cv to mervyn@bonafidehc.co.za
Our motor dealer client in Rustenburg has a vacancy for a Senior Accountant with motor dealership experience and below skills and qualifications.
Job description (role responsibilities and key activities):
- Position will suit an individual who is able to prioritise duties, master time management, work independently, and perform well under pressure.
Required experience, qualifications and skills: - Advanced Microsoft Excel skills
Diploma in Accounting
Minimum 3 years’ dealership experience in similar position
Position overview / summary:
- Bank reconciliation & allocating accounts
Receipting, allocating & reporting debtors
Cashflow forecasting
FIC reporting
Allocating cash sheets
Handling of cash – Petty cash & Cash for banking
Assisting of accounts payable & vehicle admin functions
General Ledger Reconciliations
Uniforms: arranging fittings, ordering & processing
Floorplan payments
Processing of DIC
Controlling of ordering books
Must have the ability to perform duties within various franchises
Applicant should pay attention to detail and exercise accuracy
Individual should be a team player
Also e-mail cv to mervyn@bonafidehc.co.za
A vacancy exists for a Finance Manager exists at our passenger dealership client in Rustenburg.
Must have minimum 5 years' experience at dealership level.
This position will be suited to an experienced person who has the ability to manage the financial department and maintain internal control measures to ensure that the dealership is compliant with sound financial practices and good corporate governance.
Supporting the Dealer Principal and Financial Executive in the achievement of financial objectives, identifying areas of risk and improvement, and ensuring timely and accurate reporting.
The Financial Manager furthermore supports the Human Resources function with personnel and payroll matters at the dealership level.
Specifications for these positions will be discussed if a candidate is invited for an interview.
The responsibilities of a Financial Manager include the following tasks:
Prepare and report financial statements to Division, H.O., and auditors (internal and external). Prepare and complete various weekly, monthly, and annual financial statements. Complete monthly management reports. Compile management accounts, including budgets, cash flows, variance analysis, and commentaries. Produce financial and management information. Maintain the integrity and reliability of the financial data. Ensure that month-end cut-offs are compliant in terms of company policies. Manage the effective and timely provision of financial, statutory, and sustainability reporting including cash flows, variance analysis, and commentaries. Oversee accurate reconciliation of all financial records to enable verification of the validity of transactions and to take appropriate action where required. Prepare and complete financial budgets for the dealership in conjunction with departmental managers and other stakeholders. Ensure effective and efficient administration of operational costs within budget, identify areas of financial and operational risk, and escalate appropriately. Supervise cash management activities. Responsible for co-signatory of payments with Dealer Principal by approved policies and procedures. Manage and report on progress against the operational budget in liaison with the Dealer Principal. Analyse and interpret financial information: Complete analysis of financial data to understand and compare business results; interpret and analyse financial data to draw conclusions and trends from the financial analysis. Complete profit and loss analysis. Complete and update daily cash flow statements to establish working capital requirements. Assist in the preparation and timely filing of all internal accounting and financial reports for governmental and regulatory bodies. Accurately calculate and process VAT, provisional tax, etc. Establish and monitor internal controls. Implement corporate governance and compliance policies and processes to identify and manage risks and expose liabilities. Manage and control the administration and financial processes within the dealership. Conduct reconciliation of vehicles, parts, and service assets, verify against accounting records, and address all anomalies with senior line management. Manage supplier and customer relationships; ensuring effective debtors and creditors processes are in place and adhered to. Identify opportunities to minimize cost and increase revenue. Manage the security of all assets within direct control, i.e. cash, and fixed assets, in line with approved policies, processes, and procedures. Attract, retain, appraise, train, coach and develop finance and administration team members.
Minimum Qualifications and Experience needed:
BCom degree with Accounting NQF7+.
Recognised Management/ Leadership Diploma or Certificate – an advantage 5+ years' accounting.
Financial management experience in similar environment.
Relevant experience in the Automotive Industry.
Skills:
Communication:
Able to communicate professionally at multiple levels in a professional, polite, and rational manner even when under pressure. Interpersonal competence; effective at working with people. Financial Management and Performance Reporting Financial and Accounting Control Sound knowledge and understanding of financial, accounting, and tax concepts, financial statements, trial balance, financial record-keeping process, etc. Analysing and reconciling financial information and data, identifying auditing discrepancies and reporting on such, ensuring root cause analysis is carried out and corrective and preventive measures are implemented. Problem-solving skills and sound judgment. Decision-making and action-orientated. Conflict resolution People Management and Development skills, including effective delegation ability. Time management, including the ability to respond to and resolve queries and issues in the minimum amount of time. Able to work independently and under pressure. Improvement Orientation Personal Attributes Professional High level of detail and accuracy Energetic and self-motivated Resilient Hard-working Deadline driven Organised and disciplined. Someone who upholds professional ethics and values. An independent thinker; comfortable taking a stand in the interest of good governance and isn’t easily pressured. Must be assertive and mature in outlook.
Also e-mail cv to mervyn@bonafide.co.za
A vacancy exists at our automotive dealer client in Rustenburg for a qualified Renault Technician.
This position will be suited to an experienced person who has excellent vehicle diagnostic and fault-finding skills and the ability to ensure that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains a consistently high level of customer satisfaction.
To provide effective technical and specialist support to staff, whilst ensuring a high quality of workmanship and service delivery to customers
Qualifications and Experience:
Minimum Qualifications and Experience needed:
Matric
Qualified Renault Technician
Skills and Personal Attributes
Minimum requirement:
Multi-tasking ability
Valid Driver’s License with no endorsements
Good communication skills
Excellent vehicle diagnostic and fault-finding skills
Also e-mail cv to mervyn@bonafidehc.co.za
Our well known automotive vehicle dealer client based in Nelspruit is looking to employ an experienced customer driven Service Advisor with premium brand experience.
The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is delivered to customers.
The Service Advisor provides estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determines the services necessary, predicts the time needed for completion, and stays in constant communication with the customer during the repair process.
The responsibilities of a Service Advisor include the following tasks:
Receive customers in a professional and friendly manner in order to ensure they feel valued.
Liaise and interact with customers attentively in order to completely understand and comprehend their service needs.
Prepare service estimates, sell routine maintenance/ repair services, and conduct follow-ups regarding services and customer inquiries.
Interact and communicate with customers effectively, explaining service details in an understandable and appropriate manner, involving Service Technicians when necessary.
Maximize customer awareness of all products and services available.
Create collaborative internal and external partnerships in order to expedite service delivery.
Schedule appointments, answer phones, and handle queries.
Assist with the coordination of alternate transportation, car rental reservations, shuttle services, etc.
Maintain excellent standards of departmental administration such as service sheets, invoices, job cards, warranty claims, authorisation, etc.
Maintain customer database with contact details and information.
Assist the dealership to achieve and maintain industry standards of process efficiency and service excellence.
Develop and maintain high levels of customer satisfaction and customer loyalty to ensure repeat business.
Ensure customer complaints are effectively managed via relevant CRM system/s.
Maintain and further develop own personal knowledge base in order to remain current and relevant.
Attend regular team meetings, sharing and receiving feedback in the interest of continuous improvement.
Attend all relevant OEM training courses, and any other developmental training opportunities allocated.
Perform other duties as requested.
Qualifications and Experience
Minimum Qualifications and Experience needed:
Matric
Valid, unendorsed driver’s license and the ability to competently and legitimately drive.
Computer literate
Must have premium experience
Knowledge of dealership policies and procedures is essential.
Knowledge of competitive motor industry.
Basic mathematical ability (numeracy)
Knowledge of relevant operating systems would be an advantage.
Multilingual with languages generally spoken across the area and customer base is necessary.
Skills and Personal Attributes
Minimum requirement:
Highly self-motivated, energetic and able to maintain a positive outlook.
Ethical
Need to acquire thorough knowledge of the vehicles they are handling – not just technical specs; but also, information about the manufacturer’s warranty, dealership services, OEM updates, etc.
Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
A team player
Reliable
Results driven and customer orientated
A vacancy exists at motor dealer client in Nelspruit for an experienced Vehicle Stock Controller.
Preferences:
Previous Stock Control minimum 3 years' experience within a Dealership environment
Strong admin skills, mandatory (Evolve experience preferred)
This position will be suited to an experienced person who will maintain a high level of integrity and ethical standards. The candidate will have to effectively maintain, order, and control the availability of vehicle stock to optimise potential sales. The candidate for this position will be responsible for the stock and invoicing of vehicles.
Specific Role Responsibilities
Specifications for these positions will be discussed if a candidate is invited for an interview.
The responsibilities of a Vehicle Stock Controller include the following tasks:
Invoice vehicles accurately and timeously in accordance with the offer to purchase authorized by management.
Ensure accurate and timely (daily) capture of purchase invoices.
Bring vehicle into stock.
Invoicing vehicles out.
Create purchase orders to suppliers for recon and fitments; ensuring that each payment has an order number.
Monthly reporting on outstanding orders.
Balance vehicle costing on the in-house system to the department manager’s cost sheet.
Ensure required documentation is available in the deal file before invoicing.
Report any deviations to the Financial Manager.
Stock takes (twice a week) of all vehicles bringing vehicles into stock.
Provisions on all vehicles that are in stock.
Update stock list with retail prices.
Control of the Demo Fleet, updating reports to Matrix, back-office, and weekly stock takes.
Responsible for registration and licensing documents for the used vehicle department.
Work closely with the Sales Executives and Sales Manager/s.
Qualifications and Experience:
Minimum Qualifications and Experience needed:
Matric
Must have Stock Controller and Invoicing experience at dealership level
Skills and Personal Attributes:
Minimum requirement:
Computer literate
Excel experience Mandatory
Multi-tasking ability
Our automotive dealer client based in Nelspruit currently has a vacancy for an experienced and qualified Service Manager.
Job Description
• Ability to control resources at a level commensurate with profit requirements and enhanced customer relations.
• Ability to maximise departmental profitability through the sale of labour and associated products to franchise and non-franchise customers.
• Supervision of staff, management of performance, discipline, and other staff management related functions.
• Ability to ensure Service Department achieves budget objectives through daily, weekly, and monthly monitoring and control of accounts, operating controls, and composite figures.
• Ability to ensure efficient operation of the Service Department through efficient labour utilization, productivity, and sales.
• Ability to ensure excellence in customer service.
• Ability to maintain effective control of expenses through monthly examination of management accounts to ensure expenditure for the Service Department is in line with budgeted labour sales.
• Ability to effectively communicate with OE and driving their various standards.
• Strong drive to grow, develop skills within the Service Department.
Position Overview
The position will report to the Dealer Principal (DP) The main purpose of the job is to ensure efficient and profitable operation of the Service Department by meeting the objectives that cover the Service Department’s operating policies and standards to achieve both high levels of customer satisfaction, retention, and profitability.
Specific Role Responsibilities
• Customer focused management
• Excellent negotiation skills
• Excellent people management skills
• Focus on driving performance
Qualifications and Experience
• Matric
• Qualified Technician (Motor Mechanic related Trade Qualification)
• Relevant post matric qualification in Management will be an advantage.
• Fully computer literate - Microsoft package
• Experience in automate or Kerridge will be an advantage.
Skills and Personal Attributes
• Relevant Driver’s License
• Strong motivational skills
• Attention to detail