Our well-known automotive dealership client based in Cape Town is looking to employ 12 x New Car Sales Executive, with a proven track record.
Must be able to sell over 7 units a month.
Purpose of the role:
The core purpose of this position is to meet and exceed targets and customer expectations
at every phase of the selling process. To be successful in the role, you would have a passion for the business, up to date product knowledge, have the ability to follow up on leads and have an excellent closing ratio. You will have a professional personal image and will have a drive to meet targets in terms of units, profit and CSI/CCS targets.
Key deliverables and outputs:
o Utilise the lead management system and web-based initiatives, use various methods of researching markets and gathering sales leads and follow up and pursue sales leads.
o Make contact with existing or potential customers on the telephone, build a positive relationship with
existing or potential customers, and create customer interest in the products and services.
o Negotiate the sale, handle objections and close the sale.
o Manage the trade-in.
o Use the correct sales administration procedures after the customer has signed the offer to purchase.
o Ensure that the pre-delivery inspection process has been followed correctly, do own quality check to ensure the car is clean and deliver the vehicle to the customer.
o Develop sound relationships with the manufacturer’s representatives and keep up to date with all
manufacturer programs.
o Maintain effective oral and written communications with customers and work colleagues.
o Create and maintain professional working relationships.
o Protect the company against risk.
Level of Decision-Making
Academic qualifications
o Matric Certificate
o Unendorsed driver’s license
o A marketing or finance diploma/degree will be an advantage
Requirements:
Proven track record of sales
Valid drivers
Grade 12 or tertiary education.
Team player.
Willingness to work flexible hours/overtime
o Work Experience in a Dealership is essential
Knowledge and Skills
o Excellent selling skills
Behavioural Attributes
o Driving skills
o Persuasive communication style
o Ability to work without close supervision
o Attention to detail
o Time management
Also e-mail cv to mervyn@bonafidehc.co.za
A vacancy for exists for 3 x New Car Sales Managers at our automotive dealership client in Cape Town with a proven track record.
Must be able sell 40 - 50 units a month.
Job Description
The New Vehicle Sales Manager is fully responsible for the management of the New Vehicle department, maximizing sales and profitability to achieve targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process.
Position Overview
Specific Role Responsibilities:
The responsibilities of a New Vehicle Sales Manager include the following tasks:
Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast. Developing the necessary sales organization to meet sales and profitability objectives. Ensuring optimum stock of vehicles on premises. Ensuring cost control to budget within the department. Ensure adequate product display material is available. Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability. Monitor financial performance of sales department weekly. Ensure that customer complaints are dealt with timeously and effectively. Ensure that departmental customer satisfaction/ expectation targets are met. Ensure direct and indirect costs remain within Company prescribed parameters. Establish the staffing levels and the training required to achieve sales objectives. Ensure that all floorplan activities are monitored. Ensure stock level is kept within company policy requirements. Maximize sale of back-end products.
Qualifications and Experience
Minimum Qualifications and Experience needed:
Matric Previous Vehicle Sales Manager Experience Must have internet leads/ sales experience
Skills and Personal Attributes
Minimum requirement: Computer literate Multi-tasking ability Valid Driver’s License with no endorsements Good communication skills Strong admin management skills
A team player Reliable Must be able to maintain and be a constant high performer
Also e-mail cv to mervyn@bonafidehc.co.za
Our well know automotive dealer client based in Midrand currently holds a vacancy for a New & Used Vehicle Sales Executive, with a proven track record.
PURPOSE OF JOB:
• To ensure maximum units are sold each month with maximum profit.
• The outcome of performing the duties below will be considered successful under the following conditions:
• Customer Satisfaction (QCSI).
• Generate profitable business in terms of set targets/budget/forecasts.
• Understand and meet/exceed client expectations/needs/requirements.
• Targets reached.
• Benchmarked to other dealerships.
MAIN JOB FUNCTIONS:
• Attend to customer queries and complaints proactively.
• Attending to customers on the showroom floor and attend to general telephone queries, timeously.
• Support existing clients with service-related requirements.
• Do administration timeously and accurately, meet deadlines.
• Follow up on referrals.
• Prepare and get vehicles ready for delivery timeously.
• New and Used motor vehicles.
• Conduct after sales service.
• Conduct demonstrations, client feedback.
• Prospect new customers.
• Cross departmental disciplines.
Also send cv to mervyn@bonafidehc.co.za
Our motor dealer client in Rustenburg currently holds a vacancy for a Costing Clerk.
The purpose of the role is to provide prompt and quality service to customers relating to the costing, warranty, and maintenance of vehicles, acting as an interface between the technical team, Service Advisors, and the customer to ensure cost-effective repairs and quality service is delivered to customers.
The Costing Clerk's main function is to provide support to the service department, where he/she will handle the costing of the service and warranty job cards, create sublet orders, obtain service and maintenance authorisations.
Specific Role Responsibilities:
Specifications for these positions will be discussed if a candidate is invited for an interview.
Minimum Qualifications and Experience needed:
Matric
Knowledge of passenger vehicle dealership policies and procedures is essential.
Knowledge of competitive motor industry.
Basic mathematical ability (numeracy)
Knowledge of relevant operating systems would be an advantage.
Multilingual with languages generally spoken across the area and customer base is necessary.
Experience in Costing and Warranty within the Automotive industry is advantageous.
Experience with well known brands in Costing and Warranty within the Automotive industry is advantageous.
Skills and Personal Attributes:
Minimum requirement:
Highly self-motivated, energetic and able to maintain a positive outlook.
Ethical
Need to acquire thorough knowledge of the vehicles they are handling – not just technical specs; but also, information about the manufacturer’s warranty, dealership services, OEM updates, etc.
Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
A team player
Reliable
Results driven and customer orientated
Please e-mail cvs to mervyn@bonafidehc.co.za
A vacancy exists at our passenger dealer client in Rustenburg for a SERVICE ADVISOR. The purpose of the role is to provide prompt and quality service to customers
relating to service, repair and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost effective repairs and quality service is delivered to customers. The Service Advisor provides estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determines the services necessary, predicts the time needed for completion and stays in constant communication with the customer during the repair process.
Position Overview
The purpose of the role is to provide prompt and quality service to customers relating to the service, repair and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost effective repairs and quality service is delivered to customers.
The Service Advisor provides estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determines the services necessary, predicts the time needed for completion and stays in constant communication with the customer during the repair process.
Specific Role Responsibilities
Key Tasks:
Receive customers in a professional and friendly manner in order to ensure they feel valued.
Liaise and interact with customers attentively in order to completely understand and comprehend their service needs.
Prepare service estimates, sell routine maintenance/ repair services and conduct follow-ups regarding services and customer inquiries.
Interact and communicate with customers effectively, explaining service details in an understandable and appropriate manner, involving Service Technicians when necessary.
Maximise customer awareness of all products and services available.
Create collaborative internal and external partnerships in order to expedite service delivery.
Schedule appointments, answers phones and handle queries.
Assist with the coordination of alternate transportation, car rental reservations, shuttle services etc.
Maintain excellent standards of departmental administration such as service sheets, invoices, job cards, warranty claims, authorisation etc.
Maintain customer database with contact details and information.
Assist the dealership to achieve and maintain industry standards of process efficiency and service excellence.
Develop and maintain high levels of customer satisfaction and customer loyalty to ensure repeat business.
Ensure customer complaints are effectively managed via relevant CRM system/s.
Maintain and further develop own personal knowledge base in order to remain current and relevant.
Attend regular team meetings, sharing and receiving feedback in the interest of continuous improvement.
Attend all relevant OEM training courses, and any other developmental training opportunities allocated.
Perform other duties as requested.
Qualifications and Experience
Experience Required:
A minimum of 5 years in the automotive service industry. Prior experience in a technical role or as a service advisor would be ideal.
Basic technical understanding and background with popular brands is essential.
Qualifications Required:
Senior Certificate (Grade 12)
Other Requirements:
Valid, unendorsed drivers license and the ability to competently and legitimately drive.
Computer literate
Knowledge of dealership policies and procedures is essential.
Knowledge of competitive motor industry.
Basic mathematical ability (numeracy)
Knowledge of relevant operating systems would be an advantage.
Multilingual with languages generally spoken across the area and customer base is necessary.
Also send cvs to mervyn@bonafidehc.co.za
A vacancy exists for a Bookkeeper exists at our automotive dealer client in Northcliff.
Preferences:
Previous experience as a Bookkeeper in the Motor Industry, required
Certificate in Bookkeeping or Accounting (or relevant equivalent NQF5+ qualification) is preferred.
Qualification in Finances, advantageous.
This position will be suited to an experienced person who has the ability to ensure the accurate completion of all reporting requirements and management accounts according to best practice accounting principles.
The candidate needs to excel at organisation and pay attention to detail. Skills with math and numbers also prove beneficial. The candidate should be familiar with accounting and bookkeeping as a whole. Accuracy in accounting computations and data entry are also a critical skill that is required.
Specific Role Responsibilities:
Specifications for these positions will be discussed if a candidate is invited for an interview.
The responsibilities of a Bookkeeper/Accountant include the following tasks:
Responsible to control the full debtor’s function at the dealership, such as (but not limited to):
Prepare, report and consolidate financial statements:
Generate trial balances and reconciliations.
Accurately prepare and review all reconciliations.
Ensure all accruals and journal entries up to date.
Prepare cost allocations for payments and deposits.
Manage all payments and allocation of receipts (i.e. cheques, electronic fund transfers etc.)
Control fixed assets and follow up on outstanding vehicle debtors:
Calculate all additions, disposals and depreciation of assets.
Align all physical assets with asset register.
Ensure that depreciation calculation agrees with nominal account.
Vehicle debtor queries actioned within specified timeframe.
Assist FM/DP with management of daily, operating and annual financial reports, meeting applicable timelines.
Handle insurance administration including investigation of insurance claims, responsible for 3rd party payments, and accurate recovery of excesses.
Reconcile stock:
Prepare and/or review vehicle, parts and asset stock-takes.
Process credit notes, do parts creditors recon and follow up on variances.
Reflect vehicle stock accurately and timeously in nominal ledger; reconciliation of nominal ledger accounts and follow up on variances.
Calculate depreciation on demo vehicles (ensure stock is accounted for against NRV).
Calculate and forecast provisions (used obsolescence, fleet claims ageing, warranty ageing etc)
Prepare audit schedules for auditors and assist them in finalising audits.
Process credit notes, do warranty recon and follow up on variances.
Calculate and submit monthly VAT Recon.
Review FSP calculations
Cash Management
Maintain good housekeeping within department in terms of ensuring that financial documents and records are filed and archived for easy accessibility.
Ensure that the correct accounting policies and procedures are followed at all times.
Qualifications and Experience:
Minimum Qualifications and Experience needed:
Senior Certificate with Mathematics and Accounting is minimum.
Certificate in Bookkeeping or Accounting (or relevant equivalent NQF5+ qualification) is preferred.
Qualification in Finances, advantageous.
Previous Bookkeeping Experience within the automotive industry required
Drive AI (in-house system) experience advantageous
Skills and Personal Attributes:
Skills and Expertise Required:
Communication: Able to communicate professionally at multiple levels in a professional, diplomatic, polite and rational manner even when under pressure.
Interpersonal competence; effective at working with people.
Financial Accounting
Competent application of accounting fundamentals and principles.
Financial and Accounting Controls experience
Financial and commercial acumen/ thinking
Sound knowledge and understanding of accounting and tax concepts, financial statements, trial balance, financial recordkeeping process and books or accounts of the company.
Interrogates transaction initiating information or data, and understands, records or enters transactions on to the system.
Analyses and reconciles financial information and data, resolves accounting issues, and reports on such.
Compiling and presenting reports.
Planning and organising
Problem-solving and judgement skills
Decision making and action orientated.
Conflict handling
Time management, including the ability to respond to and resolve queries and issues in the minimum amount of time.
Able to work independently and under pressure.
Personal Attributes:
Professional
High level of detail and accuracy
Energetic and self-motivated
Resilient and hard working
Deadline driven
Systematic and methodical
Empathetic when dealing with personnel matters.
Someone who upholds professional ethics and values.
Must be assertive and comfortable to share views and ideas in the interest of good financial management of the business.
Also e-mail cv to mervyn@bonafidehc.co.za
Our well known automotive vehicle dealer client based in Johannesburg is looking to employ experienced F&I Managers.
Job Description
Purpose
This is a key role that provides support to the dealership network by providing an efficient service to customers and the dealership through vehicle finance and the sale of approved products to maximise gross profit while ensuring that all training, fit & proper, honesty and integrity requirements of the Financial Service Board (FSB) are upheld.
Position Overview
Purpose
This is a key role that provides support to the dealership network by providing an efficient service to customers and the dealership through vehicle finance and the sale of approved products to maximise gross profit while ensuring that all training, fit & proper, honesty and integrity requirements of the Financial Service Board (FSB) are upheld.
Specific Role Responsibilities
Generic Job Outputs
Deliver on agreed performance targets according to budget & sales targets in a high-volume dealership.
Maximize second gross profit.
Execute work in line with governance and compliance processes. Ensure that dealership remains compliant in accordance with legislation requirements.
Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability.
Conduct financial needs analyses and provide associated sales of value-added finance and insurance products.
Manage and maintain the finance and insurance debtor’s book and effectively manage the applicable administration and other related processes.
Provide specialized need analysis & financial and insurance advice and support to clients
Provide operational support related to finance and insurance activities and initiatives to contribute to the overall growth and profitability of the dealership
Inform and educate customers on products to ensure retention of existing customers; Increase sales revenue and increase the organization’s customer base.
Consistently enhance own competence through knowledge development in subject matter and associated industry developments.
Customer service and sale management.
Knowledge of the NCA, CRA, FAIS, FICA.
Qualifications and Experience
Minimum Experience
Requirements:
Grade 12
Minimum 3 years’ experience as an F&I Manager
Qualification:
FECT Retail Insurance NQF Level 4Qualifications with
Qualification with minimum 120 credits
NCA accredited
RE Certificate
Class of Business up to Date
CPD hours up to date within a stipulated time frame
N.B. (Only candidates that meet the criteria will be shortlisted and contacted)
N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)
| Job Description | The Used Vehicle Sales Manager is fully responsible for the management of the Used Vehicle department, maximizing sales and profitability to achieve targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process. |
| Position Overview | Position Overview: |
| Specific Role Responsibilities | Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a Used Vehicle Sales Manager include the following tasks: Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast. Developing the necessary sales organization to meet sales and profitability objectives. Ensuring optimum stock of vehicles on premises. Ensuring cost control to budget within the department. Ensure adequate product display material is available. Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability. Monitor financial performance of sales department weekly. Ensure that customer complaints are dealt with timeously and effectively. Ensure that departmental customer satisfaction/ expectation targets are met. Ensure direct and indirect costs remain within Company prescribed parameters. Establish the staffing levels and the training required to achieve sales objectives. Ensure that all floorplan activities are monitored. Ensure stock level is kept within company policy requirements. Maximize sale of back-end products. |
| Qualifications and Experience | Minimum Qualifications and Experience needed: Matric Previous Vehicle Sales Manager Experience Must have internet leads/ sales experience |
| Skills and Personal Attributes | Minimum requirement: Computer literate Multi-tasking ability Valid Driver’s License with no endorsements Good communication skills Strong admin management skills A team player Reliable Must be able to maintain and be a constant high performer |
Our well-known automotive dealership client based in Kimberley is looking to employ New/Used Car Sales Executive, with a proven track record.
Purpose of the role:
The core purpose of this position is to meet and exceed targets and customer expectations
at every phase of the selling process. To be successful in the role, you would have a passion for the business, up to date product knowledge, have the ability to follow up on leads and have an excellent closing ratio. You will have a professional personal image and will have a drive to meet targets in terms of units, profit and CSI/CCS targets.
Key deliverables and outputs:
o Utilise the lead management system and web-based initiatives, use various methods of researching markets and gathering sales leads and follow up and pursue sales leads.
o Make contact with existing or potential customers on the telephone, build a positive relationship with
existing or potential customers, and create customer interest in the products and services.
o Negotiate the sale, handle objections and close the sale.
o Manage the trade-in.
o Use the correct sales administration procedures after the customer has signed the offer to purchase.
o Ensure that the pre-delivery inspection process has been followed correctly, do own quality check to ensure the car is clean and deliver the vehicle to the customer.
o Develop sound relationships with the manufacturer’s representatives and keep up to date with all
manufacturer programs.
o Maintain effective oral and written communications with customers and work colleagues.
o Create and maintain professional working relationships.
o Protect the company against risk.
Level of Decision-Making
Academic qualifications
o Matric Certificate
o Unendorsed driver’s license
o A marketing or finance diploma/degree will be an advantage
Requirements:
Proven track record of sales
Valid drivers
Grade 12 or tertiary education.
Team player.
Willingness to work flexible hours/overtime
o Work Experience in a Dealership is essential
Knowledge and Skills
o Excellent selling skills
Behavioural Attributes
o Driving skills
o Persuasive communication style
o Ability to work without close supervision
o Attention to detail
o Time management
Alos e-mail cv to mervyn@bonafidehc.co.za
Our passenger vehicle dealership client based in Johannesburg has a vacancy for an experienced Dealer Principal.
The position requires a high-profile, experienced, passionate person, who enjoys autonomy and is confident in achieving business growth. The focus of this role is on driving and achieving results.
Preferences:
Our passenger vehicle dealership client based in Johannesburg has a vacancy for an experienced Dealer Principal.
The position requires a high-profile, experienced, passionate person, who enjoys autonomy and is confident in achieving business growth. The focus of this role is on driving and achieving results.
Preferences:
- Previous Dealer Principal experience in the required (A minimum of five years’ experience as a Dealer Principal within the Automotive Retail Industry).
- Recognised Management/ Leadership Diploma or Certificate – desired.
- Valid driver’s license
- Specific Role Responsibilities:
Specifications for these positions will be discussed if a candidate is invited for an interview. - The responsibilities of a Dealer Principal include the following tasks:
• Ability to deliver bottom line results while ensuring compliance to company policies and corporate governance
• Ability to develop and implement strategies for growth
• Strong entrepreneurial skills
• Sound financial / accounting knowledge
• Good business acumen
• Ability to make sound business decisions
• Ability to apply modern business methods
• Ability to ensure maximum efficiency and profitability in all departments.
• Ability to create a customer centric environment and maximize customer service levels
• Ability to control cash flow, stocks and assets at a level commensurate with profit requirements and satisfactory return on investment
• Ability to manage risk and ensure audit requirement compliance
• Ability to ensure dealer compliance to franchise standards and target requirements
• Ability to create a high-performance culture and climate in the dealership
• Strong ability to motivate and retain talent
• Ability to develop and encourage strong working relationships at all levels in the business
• Ability to manage performance and deal with poor-performance immediately - Qualifications and Experience:
Minimum Qualifications and Experience needed:
• Matric with a relevant Degree or similar
• Recognised Management/ Leadership Diploma or Certificate – desired. - Other Requirements:
• Valid, unendorsed driver’s license and the ability to competently and legitimately drive.
• Computer literate; highly proficient in Excel, Outlook, Powerpoint and Word.
• A working knowledge of the application of OHS, NCA, CPA, FICA and other legislation and frameworks relevant to the retail motor industry.
• A working knowledge of the application of Labour legislation. - Skills and Personal Attributes:
Minimum requirement:
• Communication: Able to communicate professionally at multiple levels in a professional, diplomatic, polite and rational manner even when under pressure.
• Interpersonal competence; effective at working with people and building relationships.
• Dealership Operations Management
• Financial Management relevant to managing a business.
• Entrepreneurial and commercial thinking.
• Customer Centricity
• Problem-solving and judgement skills
• Deciding and Initiating Action
• Conflict management
• Leadership
• Monitoring and measuring
• Improvement Orientation
• People Management and Development skills
• Persuading and Influence
• Formulating Strategies and Concepts
• Coping with pressures and setbacks
• Analysing
Also e-mail cv to mervyn@bonafidehc.co.za