Our well established automotive dealer client based in Roodepoort currently holds a vacancy for an experienced EE Aftersales Manager.
The specifications for the position are as follows:
- 5 years + experience as a Service Manager/ Parts Manager in a motor retail dealership
- Qualified technician
- Multi-tasking ability
- Experience on Kerridge or Autoline systems
- Computer literate
- Valid driver’s license
Job Features
| Location | Roodepoort |
| Salary | Market Related |
Our well established luxury vehicle dealer client based in Polokwane currently holds a vacancy for a Workshop Foreman with Mercedes experience.
Job Description
The main purpose of the job is to ensure efficient and profitable operation of the Service Department by meeting the objectives that cover the Service Department’s operating policies and standards to achieve both high levels of customer satisfaction, retention and profitability.
Qualifications and Experience
- Valid Drivers License
- At least 2 years experience as a Workshop Foreman
- Computer Literate
- Good communication skills
- Proven track record and references of previous positions
- Must have a Mercedes-Benz System or Diagnostic Technician qualification.
N.B. (Only candidates that meet the criteria will be shortlisted and contacted)
N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)
Job Features
| Location | Polokwane |
| Salary | Market Related |
Our busy motor dealer client in Roodepoort is looking to employ an experienced Parts Manager with below skills and experience.
Job Description
Process and Governance
Contribute to the development of the appropriate strategy and set targets within area of accountability.
Define standard operating procedures (SOPs).
Implement and manage end-to-end processes.
Manage operational risk and risk mitigation initiatives.
Monitor and report on progress against operational plans and adjust where required.
Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.
Resolve problems by applying the necessary discretion and guidelines.
Achieve and exceed OEM/Importer sales targets.
Coordinate and monitor the sales and marketing activities of parts, products and accessories for delivering against planned initiatives.
Manage efforts to improve current sales of parts, products and accessories that can potentially lead to higher profitability and improved client satisfaction.
Manage parts returned, correct stock management, queries and settlement discounts.
Manage parts sales channels including: telesales, counter sales, sales representatives and etc.
Understand and adhere to OEM/Importer targets.
Finance
Manage financial activities in line with approved policies and procedures.
Manage, monitor and report on budget variances and provide solutions.
Grow turnover and customer base to maximise profits.
Client/Customer
Build sustainable relationships with customers that contribute to a culture of customer service excellence.
Deliver services and/or products that enable a culture which meets or exceeds customers' expectations in the business.
Plan, manage and monitor processes to ensure customer service excellence.
Identify and address customer needs by providing a variety of related parts, products and accessories, to enhance satisfaction and retention of customers.
Maintain customer relations through regular contact, in order to ensure customer retention and growth.
People
Create an engaging, enabling and productive work climate aligned to the employee value proposition.
Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment.
Monitor and positively influence and manage change, and offer operational support where required.
Own and live up to company values.
Ensure staff have adequate technical knowledge and skills.
Position Overview
To plan, manage and monitor the implementation of all sales activities and processes related to parts, in order to maximise sales, and maintain agreed profit margins and return on investment. To ensure the management of stock levels are in line with company policy.
Specific Role Responsibilities
Key Responsibilities:
• To achieve set departmental budget objectives in terms of gross profit and net profit.
• To achieve performance benchmarks:
a. Gross profit
b. Total dealership gross profit
c. Total contribution
d. Department contribution
• To achieve company stock parameters:
a. 28 days maximum stock holding
b. 12 months and older stock holding
• To ensure that there is strict control over all departmental expenses.
• To ensure that credit limits are reviewed monthly and where necessary to arrange for collection of outstanding monies. Advise Accountant to
put a creditors account on hold should there be late payment.
Sales/Marketing
• To ensure that there is continuous growth in the department in terms of turnover and profit.
• To set sales targets and help sales staff achieve set sales targets in order to achieve branch targets.
• To review quotation files twice a week and ensure acceptance rate target is achieved.
• To check and ensure that drivers are on the delivery routes and times as set and agreed on and all deliveries are signed for.
• To ensure prompt service and feedback to all clients to grow the brand.
• To ensure that the sales teams and front line staff are made aware of specials.
• To review sales representative report once a week.
• All credit applications must be submitted to branch accountant and RGM for approval prior to an account being opened.
Inventory Management/Administration
• To ensure parts are ordered correctly and the order control file is used daily and kept up to date.
• To ensure damaged parts are returned to the importer for credit timeously and all relevant electronic submissions or paperwork is completed.
• To work through parts bought not sold on a daily basis and report back to DP on a weekly basis.
• To ensure that all job cards are received from the workshop the previous day so that you can ensure that parts are in stock and pre-picked for
the following day.
• To ensure the AVO system is being followed correctly and according to company policy and procedures.
• To compare and review the perpetual count daily and file the report daily for the DP/Accountant to review.
• To ensure all parts suppliers invoices are receipted correctly and supplier invoices are being signed off.
• To ensure all COD and cash sales monies are being collected on a daily basis as you are personally responsible for any outstanding amount.
• To ensure that you place the stock and daily orders with the importer using their criteria on timing and frequency. This includes the correct stock to daily mix ratio. Adhering to the stock policy.
• To weekly reconcile backorders between the dealership and importer.
• To do inspections on delivery vehicles for neatness as well as roadworthiness.
• Authorise the purchase of any part that is not a very fast, fast or medium mover. On these parts cost plus VAT deposit must be taken.
• To ensure all administration is up to date and accurate.
• To adhere to brand standards and action any deviation.
• To ensure efficient and open communication channels – upwards as well as downwards.
• Ensure that a high level of housekeeping is maintained.
• To ensure that all aspects of security are maintained at the highest standards.
• To ensure that RFC parts are pre-approved in writing and credit notes approved and processed. Dealer Principal to sign off all credit notes.
• To ensure that perpetual stock count are done. Dealer Principal/ Accountant to spot check weekly.
• To ensure that stock parameters are adhered to maximising supply rate whilst minimising dead stock.
• Carrying out of all reasonable instructions/ duties given to you by any member of management, from time to time.
Qualifications and Experience
Minimum Requirements
Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04
3 - 5 years' experience in a similar environment, of which at least 1 - 3 years' supervisory / team lead experience
Valid South African driver's license
Skills and Personal Attributes
Skills & Attributes
Business Acumen
Change Management
Client Focus
Improvement Orientation
Inspirational Leadership
Interpersonal Effectiveness
Judgement
Persistence and Tenacity
Personal Courage
Planning and Organising
Results Orientation
Technical Competencies
Customer Service
Knowledge of parts, components and material
Operational Implementation
Operational Planning
Organisational excellence and productivity culture
People Management and Development skills
Planning, monitoring, evaluation and reporting
Product and or Service knowledge
Uphold Ethics and Values
Job Features
| Location | Roodepoort |
| Salary | Market Related |
Our well-established automotive dealer client currently holds a vacancy for an experienced Dealer Principal based in Durban.
Job description:
A fast-paced and exciting environment, where achievement is suitably rewarded in an ever-challenging and continually growing industry.
If you are passionate about the motor industry and about providing a superior customer experience then this position is for you!
The position involves the formulation and administration of company/corporate policy in order to obtain given objectives.
The ideal candidate will need to:
Establish and maintain, in line with overall company policies and/ or accepted practices, corporate target objectives
Ensure all departments achieve profit margins agreed to in their objectives/budgets.
Control cash flow, stock and assets at a level commensurate with profit requirements and satisfactory return on investment
Recruit and retain skilled staff to meet given requirements through the sale of vehicles, associated products, parts and labour, according to financial resources available, in order to create profitability for the company whilst giving total customer satisfaction.
Encourage effective teamwork
Self-management and alignment with group values
To personally examine, on a monthly basis, all accounts, operating controls and composite figures for accuracy and to initiate improvement or corrective action promptly where required
Required skills/ competencies:
Negotiating
Persuasiveness
Active listening
Managing people Managing and maintaining manufacturer relationships
Adherence to dealership Employment Equity Plan/ targets Knowledge of:
The retail motor industry
Vehicle financing Monitoring of vehicle stock
Parts stock Monitoring of vehicle sales and associated products
Parts sales and labour sales Managing effective and skilled staff
To qualify for an opportunity the following is essential:
Senior Certificate (Grade 12/Matric) is a minimum educational requirement
A tertiary marketing and/ or sales qualification would be advantageous Computer literacy
Experience on Autoline/ Kerridge advantageous
A knowledge and drive to Social Media interaction
Valid SA driver’s license is essential
Sound understanding of finance and financial transactions
A passion for people and the ability to control and motivate staff (good people skills)
A passion for vehicles and the industry
Job Features
| Location | Durban |
| Salary | Market Related |
Our busy well-established automotive dealer client based in Kempton Park currently holds a vacancy for an experienced Service Manager.
Job Description KEY OUTPUTS:
- Ensures appropriate allocation of work to technicians.
- Ensures work completed meets service delivery and quality. control requirements.
- Effectively arranges for the allocation and distribution of outwork to service providers.
- Accurately orders supplies for the workshop.
- Ensure customers’ needs are understood and resolved.
- Leadership of the team.
Position Overview:
Specific Role Responsibilities KEY OUTPUTS:
- Ensures appropriate allocation of work to technicians.
- Ensures work completed meets service delivery and quality. control requirements.
- Effectively arranges for the allocation and distribution of outwork to service providers.
- Accurately orders supplies for the workshop.
- Ensure customers’ needs are understood and resolved.
- Leadership of the team.
Qualifications and Experience
- Qualified Technician with leadership skills.
- Previous experience as a Foreman and/or Team Leader will be advantageous.
- Proven track record of successes and achievements.
Skills and Personal Attributes
KNOWLEDGE AND SKILLS:
- Sound understanding of processes and systems
- Good product knowledge.
- People Management skills need to lead/drive a great team.
- Communication Skills.
- MS Office (intermediate).
- Motivated and Enthusiastic about the product.
- Excellent leadership skills and abilities.
N.B. (Only candidates that meet the criteria will be shortlisted and contacted)
N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)
Our passenger and commercial vehicle client is looking to employ an experienced Manager for their dealership.
| Job Description | KEY OUTPUTS: - Effective leadership of the after sales function. - Ensures that profitability and unit relevant targets are met or exceeded. - Ensures efficient administration – vital for this position - Ensures all processes are adhered to. - Ensures clean OEM audit results at all times. -Sound technical know-how of the parts and warehouse environment -Sound technical know-how of the service department, the service environment and the ability to address customer issues with technical insight -The ability to drive service hours to a maximum of potential and the ability to take decisive action on non-performance candidates. -Ensures Quality Customer Service and maintain the highest customer satisfaction levels - Promotes high staff morale while enforcing a high-performance culture - Promotes staff development and ensures appropriate discipline levels |
| Position Overview | |
| Specific Role Responsibilities | |
| Qualifications and Experience | QUALIFICATIONS: - Matric - Tertiary qualification preferable - Leadership development certifications will be an added advantage - 5 to 10 years after sales experience essential - Valid Driver’s license |
| Skills and Personal Attributes | KNOWLEDGE AND SKILLS: - Good team leader - Excellent product knowledge - Innovative - Business and financial acumen - Sound knowledge of dealership group requirements. - Understanding and adherence to franchise policies and procedures. - People orientated (good people skill). - Customer orientated. - Computer literate – MS Office intermediate. |
Job Features
| Location | Johannesburg |
| Salary | Market Related |
Our well established motor dealer client in Northcliff is looking to employ a highly experienced
Service Manager with good references, experience and track record.
Job Description
• Effective leadership of the service admin function/team
• Ensures all processes are adhered to
• Ensure that all OEM Passenger Cars core standards adhered to
• Ensure that all claims, queries, correspondence are dealt with timeously and accurately
• Maximise revenues and minimise losses in the costing and warranty departments
• Ensures clean Manufacturer audit results at all times
Position Overview
Specific Role Responsibilities • Good team leader
• Excellent product knowledge
• Innovative
• Business and financial acumen.
• Sound knowledge of OEM’s requirements
• Understanding and adherence to franchise policies and procedures
• People orientated (good people skill)
• Customer orientated / customer focused management
• Computer literate – MS Office intermediate
• Good know-how of Brand system (Kerridge)
• Strong motivational and negotiation skills
• Focus on driving performance
Qualifications and Experience
• Experience 5-10 years dealership admin experience
• Matric + a relevant post matric qualification
• A full tertiary qualification will be an added advantage
• A valid driver’s license
• Brand experience will be an added advantage
Job Features
| Location | Northcliff |
| Salary | Market Related |
Our passenger commuter client is looking for a qualified Artisan Diesel Mechanic, specialising (with experience) on IVECO heavy duty buses. We need to interview and fill the position VERY URGENTLY.
Below are the job requirements:
Must have a grade 12 qualification with related post schooling certificates such as an NTC 2 and higher.
Must have been working as an artisan for a minimum of two years after becoming qualified in his trade.
Must have a valid code EC driving license with Prdp.
Must have experience in working on heavy duty vehicles such as buses and trucks more specifically buses.
The individual must be able to do major and minor services to buses.
The individual must be able to do vehicle diagnostics using a laptop, be able to do the maintenance and repairs to faults to exact OEM standards.
The individual must remain proficient in all OEM campaigns and product upgrades to the vehicles.
The individual must be able to perform diagnosis and fault finding on our bus configuration and repair the vehicle to OEM standards.
The individual should have an above average working understanding and knowledge of bus electrical and electronic systems.
Must be able to work independently and within a team and also be able to work under pressure.
The individual may be required to do breakdown recovery and repairs.
The individual must have good work ethics, be self-motivated.
The salary range is R11 000pm - R13 000pm, and will include scheme incentive per based on labour sales per day on average for the month.
Job Features
| Location | Johannesburg |
| Salary | Up to R13.000 per month |
Our busy automotive dealer client based in Ekurhuleni currently holds a vacancy for a dynamic selling Sales Manager with experience on high volumes.
Preferably with Light commercial vehicle vehicle selling experience (Japanese brands)
Salary bracket is R25,000 – R30,000p.m. (depending on experience) plus benefits.
This position will be suited to an experienced sales manager who has the ability to work under pressure, work independently and is a self-starter. He must be able to lead his team and to provide excellent customer satisfaction while maintaining high levels of retail sales and returns on an ongoing basis. The candidate must be energetic and have the skills and knowledge of modern retail business methods and applying it in an urban environment.
KNOWLEDGE, SKILLS AND QUALIFICATIONS:
- Must have knowledge of new/used vehicle management experience in vehicle retail sales of at least 3 years.
- Must maintain the highest levels of customer satisfaction and show proof
- Maximise sales and profitability through satisfaction and retention of customers (through the sales team)
- Develop the necessary sales organization/team to meet sales and profitability objectives
- Ensure optimum stock of vehicles (on premises and on order)
- Ensure cost control to budget
- High level of communication and leadership skills
- Up-to date knowledge of consumer legislation and trade practices
- Must be computer literate
- Must have passed Grade 12
- Must have a valid driver’s license.
Job Features
| Location | Ekurhuleni |
| Salary | Up to R30.000 per month |
Our commercial vehicle dealership client in Pomona has a vacancy for an experienced Financial Manager with Kerridge/CDK system experience.
Job Description
• Bank reconciliations
• Forecasting
• Issuing and posting of cashbook payments
• Prepare and submit monthly reports timeously and accurately
• Monthly reconciliation of General Ledger
• Full management of debtors and creditors functions
• Control petty cash
• Risk and Control
• Ability to identify financial risks and implement solutions
• Monitor current controls and report non-conformances immediately
• Able to implement policies and procedures
• Management of staff
• Ability to advise and guide Dealer Principal on financial matters
• Ability to apply and implement relevant policies and procedures
• Sound knowledge of relevant legislation and legal requirements
• Training and Coaching of the Finance Team
• Must be able to delegate tasks effectively
Deal with VAT and Tax matters
Position Overview
Specific Role Responsibilities
Qualifications and Experience
• Matric
• B.Comm. Accounting degree or equivalent
Skills and Personal Attributes
• Fully computer literate – Microsoft package
• Advanced in excel
• Experience in Kerridge.
• Autoline
Job Features
| Location | Pomona |
| Salary | Market Related |
