Our well known automotive vehicle dealer client based in Rustenburg currently holds a vacancy for 2 x qualified Diesel Technicians.
This position will be suited to an experienced person who has excellent vehicle diagnostic and fault-finding skills and the ability to ensure that repairs are performed correctly and efficiently and that the service department maintains a consistently high level of customer satisfaction.
To provide effective technical and specialist support to staff, whilst ensuring a high quality of workmanship and service delivery to customers.
Position Overview:
Qualifications and Experience:
Minimum Qualifications and Experience needed:
- Matric
- Qualified Diesel Technician
Skills and Personal Attributes:
Minimum requirement:
- Multi-tasking ability
- Valid Driver’s License with no endorsements
- Good communication skills
- Excellent vehicle diagnostic and fault-finding skills
Also submit cv's to mervyn@bonafidehc.co.za
Our Truck dealer client in Richards Bay currently holds a vacancy for an Administrator: Costing/ Dealer Warranty.
The purpose of the role is to provide prompt and quality service to customers relating to the service, repair and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost effective repairs and quality service is delivered to customers.
The successful candidate will have to prepare, review and submit warranty claims to the manufacturer in line with standard operating procedures and OEM requirements.
Position Overview:
Should your application be short-listed, you will be contacted for an interview and/ or a psychometric assessment.
Specific Role Responsibilities:
Specifications for these positions will be discussed if a candidate is invited for an interview.
The responsibilities of a Administrator: Costing / Dealer Warranty include the following tasks but are not limited to:
- Costing of Job cards with the use of labour operation codes
- Effective and Efficient management of Work in Progress
- Preparing technical reports
- Loading Maintenance claims on the SEMA system
- Using the VOSP system
- Costing of Warranty Job cards according to Labour Operation codes
- Loading of all warranty claims on UCHP and Kuzer system.
- Control over warranty claim store.
- Warranty audits
- Warranty parts disposal with RSM
- Warranty claims, payment follow up
Qualifications and Experience:
Minimum requirement:
- Senior Certificate (Grade 12)
- A minimum of 2-3 years in the automotive service industry. Prior experience in a technical role or as a service advisor and/or Warranty Clerk would be ideal.
- Basic technical understanding and background are essential.
- Direct experience as a Warranty/Costing Clerk will be an advantage.
- Knowledge of UCHP, Automate, VOSP, SEMA, Planner Service.
- Relevant OEM experience is highly desired.
- Valid, unendorsed driver’s license and the ability to competently and legitimately drive.
- Computer literate
- Knowledge of dealership policies and procedures is essential.
- Knowledge of competitive motor industry.
- Knowledge of relevant operating systems would be an advantage.
- Multilingual with languages generally spoken across the area and customer base is necessary.
- General understanding of mechanical/technical terms is essential.
- Basic knowledge of accounting practices is highly desired.
Skills and Personal Attributes:
Minimum Skills requirement:
- Communication skills in English (read, write & speak) and other primary languages spoken in the area.
- Interpersonal ability; working with people, relating to others.
- Listening
- Customer orientation
- Planning and organizing; monitoring performance and output against expectations/ targets/ deadlines.
- Administration
- Initiative and problem-solving abilities
- Persuading and Influencing
- Delivering results
- Financial literacy: able to understand relevant financial concepts and do relevant calculations.
- Coping with pressure and setbacks; able to work productively in a highly pressurized environment.
Personal Attributes:
- Highly self-motivated, energetic and able to maintain a positive outlook.
- Diplomatic
- Self-confident
- Determined and resilient
- Ethical
- A curious, quick learner:
- Need to acquire thorough knowledge of the vehicles they are handling – not just technical specs; but also, information about the manufacturer’s warranty, dealership services, OEM updates, etc.
- Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
- Calm; able to keep emotions under control.
- An adapter; someone who can adapt their interpersonal style to suit different people or situations.
- A team player
- Reliable
- Results driven and customer orientated
Also e-mail cv to mervyn@bonafidehc.co.za
Our Transport Industry client based in Houghton has a position available for an experienced Administration Manager who will be managing the affairs of the Association.
Job Outputs
Executing the resolutions of the National Council and Executive committee as well as overseeing and monitoring the activities of various sub-committees.
Providing and coordinating industry comments and inputs on draft legislation, government policies and reports affecting the transport industry.
Marketing and growing the membership of the association and dealing with a range of membership and industry issues that arise.
Managing branches, operations, finances, staff, procurement, suppliers and contracts of the Association.
Ensuring the Association's compliance with its constitution, by laws as well as statutory requirements.
Managing media liaison, corporate communication, social media and reputational management of the Association
across various platforms.
Compiling Association's annaul report and presenting monthly financial reports to the National Council and Executive committee.
Compiling annual budget and presenting to National council and Executive committee.
Project management of annual conference and strategic planning sessions, AGM's and day events.
Manage Associations Head office and Secretariat team.
JOB REQUIREMENTS AND COMPETENCIES
The ideal candidate for this strategic decision-making position with be an experience manager with a proven track record of at least 8 years at senior management level, ideally in possession of a tertiary level qualification in Business Administration/Commerce/Transport management or equivalent.
Sound knowledge of the transport industry (bus and coach especially) applicable legislation, bus contracts and business management principles etc.
A strong working knowledge on MS Excel and Powerpoint with excellent presentation and report writing skills.
Sound financial and budgeting knowledge.
Must be a well-balanced generalist, possessing excellent communication and strong administration skills, coupled
with a sharp business acumen (including ability to empower, small, medium and micro enterprises) to function at executive level.
Also forward cv's to mervyn@bonafidehc.co.za
Our high volume dealership client based in Rustenburg currently holds a vacancy for a Manager: Used Vehicles Sales.
This position is regarded as a key management role and will be suited to an experienced manager who has the ability to attract clients; provide excellent customer service; motivate staff; control costs and maintain high levels of sales on an ongoing basis.
Reporting to the Dealer Principal, the Sales Manager is fully responsible for the management of the Used Vehicle department, which includes:
Specific Role Responsibilities
Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast
Developing the necessary sales organisation to meet sales and profitability objectives
Ensuring optimum stock of cars on premises
Ensuring cost control to budget within the department
Ensure adequate stocks of car and product display material is available
Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability
Monitor Sales Department financial performance weekly
Ensure that Customer complaints are dealt with timeously and effectively
Ensure that vehicle is delivered according to Vehicle Delivery Quality Index (VDQI)
Ensure that CE departmental targets are achieved
Ensure direct and indirect costs remain within Company prescribed parameters
Ensure that Sales Executives receive new model launch training
Establish the staffing levels and the training required to achieve sales objectives
Ensure that all floorplan activities are monitored
Ensure stock level is kept within Company Policy
Maximize sale of back-end products
Qualifications and Experience
A minimum of Grade 12.
A minimum of 3 years in a Managerial Position within the motor vehicle industry.
A Sales Tertiary qualification will be an added advantage
Clear Criminal Record
A valid Driver’s License
Sales management and marketing skills, knowledge and experience.
Skills and Personal Attributes
Ability to manage, administer and motivate a department and to provide organisation, systems and leadership
Able to motivate a sales team to achieve objectives
Experience on how to procure stock is essential.
Also send cv's to mervyn@bonafidehc.co.za
Our Heavy Truck Dealership client based in Dublin, Ireland is looking to employ an ambitious Heavy Goods Vehicle Sales Specialist from South Africa to join their sales team. Ideally with MAN/Renault/Volvo experience with a minimum of 5 years’ HGV sales.
The ideal candidate will possess a proven track record of achieving sales targets, exceptional leadership skills, and a strong aptitude for negotiation and problem-solving. Full product training will be provided for the right individual.
Benefits would be company car, phone, laptop and month bonus etc.
Requirements:
Experience in sales of HGV vehicles or a related field, with a strong track record of achieving sales targets.
Strong negotiation and problem-solving abilities, with a keen eye for identifying and seizing sales opportunities.
Excellent communication and interpersonal skills, with the ability to build rapport and maintain long-term customer relationships.
Foster a positive and collaborative team environment that encourages teamwork and mutual support.
Proven ability to work well under pressure, manage multiple priorities, and meet deadlines.
In-depth knowledge of automotive products, features, and industry trends.
Valid driver's license and a clean driving record.
Minimum of 5 years HGV Truck Sales experience
If you are looking for a change in the automotive linked industry, this is an exciting time to join this company with significant growth and career opportunities projected in the coming years. This key position plays a major role in providing a professional service to their business customers in order to achieve growth ambitions and HGV sales success.
Also submit cvs to mervyn@bonafidehc.co.za
Our truck dealership client is looking to employ an experienced and sales drives Sales Executive.
Purpose of the role:
The core purpose of this position is to meet and exceed targets and customer expectations at
every phase of the selling process. To be successful in the role, you would have a passion for the business, up to
date product knowledge, have the ability to follow up on leads and have an excellent closing ratio. You will have a
professional personal image and will have driven to meet targets in terms of units, profit and CSI/CCS targets
Key deliverables and outputs:
o Utilise the lead management system and web-based initiative, use various methods of researching markets and
gathering sales leads and follow up and pursue sales leads.
o Make contact with existing or potential customers on the telephone, build a positive relationship with existing
or potential customers, and create customer interest in the products and services.
o Negotiate the sale, handle objections and close the sale.
o Manage the trade-in.
o Use the correct sales administration procedures after the customer has signed the offer to purchase.
o Ensure that the pre-delivery inspection process has been followed correctly, do own quality check to ensure
that vehicle is clean and deliver the vehicle to the customer.
o Develop sound relationships with the manufacturer’s representatives and keep up to date with all manufacturer
programs.
o Maintain effective oral and written communications with customers and work colleagues.
o Create and maintain professional working relationships.
o Protect the company against risk.
Level of Decision-Making
Academic qualifications
o Matric Certificate
o Code 14 / PDP driver’s license
o A marketing or finance
diploma/degree will be an advantage
Work experience.
o Willingness to work flexible hour/overtime
o Work experience in commercial sales is essential
Knowledge and Skills
o Excellent selling skills
o Product knowledge or the ability to quickly acquire
o Computer literacy
o Have an established database of customers
Personal attirbutes
Essential:
o Organizational awareness
o Concern for customer service
o Entrepreneurial drive
o Business acumen
o Concern for standards
o Interpersonal sensitivity
o Concern for communication
o Self-confidence
o Reliability
Behavioural Attributes
o Driving skills
o Persuasive communication style
o Ability to work without close supervision
o Attention to detail
o Time management
Requirements:
o Proof of targets/units/GP achieved 6 months
o 3-5 years experience
Decision making takes operational trends and
business plan into account and generates multiple
possibilities that involve trade-offs and juggling of
multiple variables (budget, people, technology).
Problem solving requires specialist and/or highly
technical ideas/concepts.
Level of Decision-Making Level of Problem Solving
APPLICATIONS MUST BE FORWARDED TO:
Email: mervyn@bonafidehc.co.za
Qualifications, Experience and Skills Required:
- Grade 12 or tertiary education required.
- Drive experience
- Valid driver’s license
- Min 3-5 Yrs as Manager.
- Experience with OEM Systems and Franchise dealer Network.
- Strong Diagnostic skills and Processes,
- Ability to manage a Customer Centric Environment
- Self-driven and ability to drive targets.
- Analytical & problem-solving skills
- Valid driver’s license
- Clear criminal record
Key Duties and Responsibilities:
- Ensure Quality of Service are met as well as Profitability.
- Manage workshop flow.
- Handle all workshop related issues.
- Liaise with OEM
- Develop and Implement Marketing Strategies.
- Manage Team for High Performance Culture.
Qualifications, Experience and Skills Required:
- Grade 12 or tertiary education required.
- Drive experience
- Valid driver’s license
- Min 3-5 Yrs as Manager.
- Experience with OEM Systems and Franchise dealer Network.
- Strong Diagnostic skills and Processes,
- Ability to manage a Customer Centric Environment
- Self-driven and ability to drive targets.
- Analytical & problem-solving skills
- Valid driver’s license
- Clear criminal record
Key Duties and Responsibilities:
- Ensure Quality of Service are met as well as Profitability.
- Manage workshop flow.
- Handle all workshop related issues.
- Liaise with OEM
- Develop and Implement Marketing Strategies.
- Manage Team for High Performance Culture.
- Deliver bottom line results while ensuring compliance to company policies and corporate governance.
- Ensure all departments achieve profit margins agreed to in their objectives/ budgets.
- Manage cash flow, stock and assets at an optimum level commensurate with profit requirements and a satisfactory return on investment (including cash control/flow, liquidity, stock, debtors, creditors, etc.).
- Manage stock turnover ratios, stock holding values and sales to meet company objectives.
- Build and maintain a professional relationship with vehicle manufacturer/s.
- Develop strategies to drive dealership revenue, profitability and market share in the relevant area.
- Develop and encourage strong working relationships at all levels in the business.
- Ensure high standards of quality and workmanship are delivered.
- Ensure customer acquisition and retention via customer focused interventions in the dealership.
- Ensure dealer compliance to franchise/OEM standards and target requirements, and MOTUS policies.
- Be informed and up to date regarding competitor intelligence and awareness via proper market analysis.
- Forecast and track the performance to measure and improve operational efficiency for the dealership.
- Facility management, ensuring compliance with OHS requirements, CI rules and general housekeeping is well maintained at all times. Oversee that we set an appropriate brand example in line with the franchise standards.
- Ensure that there is people capacity in line with delivery, performance objectives and budget.
- Provide effective leadership and people management (DP's key focus is to act as an effective “manager of managers”).
- Create a high performing, positive work climate and inclusive culture in the dealership. Responsible to motivate and coach employees, give meaning to work, minimise work disruption and maximise employee productivity.
- Recruit, develop and retain skilled staff to meet business requirements through the sale of vehicles, associated products, parts and labour, according to financial resources available, in order to create profitability for the Company whilst providing total customer satisfaction.
- Encourage effective teamwork, self-management and alignment with business values from all dealership staff.
- Oversee decisions taken by line managers related to recruitment, selection & development, with a view to placing the right person in the right job at the right time, while adhering to dealer Employment Equity plan & targets.
- 8+ years relevant retail motor industry experience, of which at least 5 years dealer operations management experience.
- Effectively managing and leading teams.
- Knowledge of vehicle financing.
- Management of vehicle stock & parts stock.
- Managing vehicle sales and associated products, parts sales and labour sales.
- A sound understanding of finance and financial transactions.
- Sound knowledge of Manufacturer and Distributor requirements. OEM brand experience – preferable.
- Senior Certificate (Grade 12/ Matric) is a minimum educational requirement.
- A tertiary business/ commercial qualification, including sales & marketing – preferable.
- Recognised Management/ Leadership Diploma or Certificate – desired.
- Valid, unendorsed driver’s license and able to competently & legitimately drive.
- Computer literate; highly proficient in Excel and Outlook.
- Experience on DMS (Drive) is highly desired.
- Experience of driving sales through social media and traditional methods.
- Knowledge of governance and compliance regulations and requirements.
- Good administrative skills
- A working knowledge of the application of OHS, NCA, CRA, FICA and other legislation and frameworks relevant to the retail motor industry.
- A working knowledge of the application of Labour legislation.
- Communication: Communicate professionally at multiple levels in a professional, diplomatic, polite and rational manner even when under pressure.
- Interpersonal competence; effective at working with people and building relationships. Active listening to understand - not just to respond.
- Managing and maintaining manufacturer/OEM relationships.
- Dealership Operations Management
- Business and Financial acumen
- Entrepreneurial and commercial thinking
- Customer Centricity
- Problem-solving and judgement skills
- Initiating Action and driving high performance
- Conflict management
- Leadership
- Must be able to analyse data and interpret meaning from it.
- Able to strongly encourage a culture of solution-orientated thinking and sharing of ideas.
- Persuading and Influence; able to get buy-in.
- Negotiating
- People Management and Development skills, including strong ability to attract, motivate and retain talent.
- Coping with pressures and setbacks.