Current Jobs

Our well known motor vehicle dealer client based in Northcliff is looking to employ an experienced Parts Manager. Position Overview To plan, manage and monitor the implementation of all sales activities and processes related to parts, in order to maximise sales, and maintain agreed profit margins and return on investment. To ensure the management of stock levels are in line with company policy. Minimum Requirements:

• 3+ Years’ Experience as a Parts Manager
• Computer literate – DRIVE experience advantageous
• Strong Parts Retail experience
• Valid Drivers License
• Renault experience advantageous

Job Description Process and Governance Contribute to the development of the appropriate strategy and set targets within area of accountability. Define standard operating procedures (SOPs). Implement and manage end-to-end processes. Manage operational risk and risk mitigation initiatives. Monitor and report on progress against operational plans and adjust where required. Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities. Resolve problems by applying the necessary discretion and guidelines. Achieve and exceed OEM/Importer sales targets. Coordinate and monitor the sales and marketing activities of parts, products and accessories for delivering against planned initiatives. Manage efforts to improve current sales of parts, products and accessories that can potentially lead to higher profitability and improved client satisfaction. Manage parts returned, correct stock management, queries and settlement discounts. Manage parts sales channels including: telesales, counter sales, sales representatives and etc. Understand and adhere to OEM/Importer targets. Finance Manage financial activities in line with approved policies and procedures. Manage, monitor and report on budget variances and provide solutions. Grow turnover and customer base to maximise profits. Client/Customer Build sustainable relationships with customers that contribute to a culture of customer service excellence. Deliver services and/or products that enable a culture which meets or exceeds customers' expectations in the business. Plan, manage and monitor processes to ensure customer service excellence. Identify and address customer needs by providing a variety of related parts, products and accessories, to enhance satisfaction and retention of customers. Maintain customer relations through regular contact, in order to ensure customer retention and growth. People Create an engaging, enabling and productive work climate aligned to the employee value proposition. Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment. Monitor and positively influence and manage change, and offer operational support where required. Own and live up to company values. Ensure staff have adequate technical knowledge and skills. Specific Role Responsibilities Key Responsibilities:

• To achieve set departmental budget objectives in terms of gross profit and net profit. • To achieve performance benchmarks: a. Gross profit b. Total dealership gross profit c. Total contribution d. Department contribution • To achieve company stock parameters: a. 28 days maximum stock holding b. 12 months and older stock holding • To ensure that there is strict control over all departmental expenses. • To ensure that credit limits are reviewed monthly and where necessary to arrange for collection of outstanding monies. Advise Accountant to put a creditors account on hold should there be late payment. Sales/Marketing • To ensure that there is continuous growth in the department in terms of turnover and profit. • To set sales targets and help sales staff achieve set sales targets in order to achieve branch targets. • To review quotation files twice a week and ensure acceptance rate target is achieved. • To check and ensure that drivers are on the delivery routes and times as set and agreed on and all deliveries are signed for. • To ensure prompt service and feedback to all clients to grow the brand. • To ensure that the sales teams and front line staff are made aware of specials. • To review sales representative report once a week. • All credit applications must be submitted to branch accountant and RGM for approval prior to an account being opened. Inventory Management/Administration • To ensure parts are ordered correctly and the order control file is used daily and kept up to date. • To ensure damaged parts are returned to the importer for credit timeously and all relevant electronic submissions or paperwork is completed. • To work through parts bought not sold on a daily basis and report back to DP on a weekly basis. • To ensure that all job cards are received from the workshop the previous day so that you can ensure that parts are in stock and pre-picked for the following day. • To ensure the AVO system is being followed correctly and according to company policy and procedures. • To compare and review the perpetual count daily and file the report daily for the DP/Accountant to review. • To ensure all parts suppliers invoices are receipted correctly and supplier invoices are being signed off. • To ensure all COD and cash sales monies are being collected on a daily basis as you are personally responsible for any outstanding amount. • To ensure that you place the stock and daily orders with the importer using their criteria on timing and frequency. This includes the correct stock to daily mix ratio. Adhering to the BRAND stock policy. • To weekly reconcile backorders between the dealership and importer. • To do inspections on delivery vehicles for neatness as well as roadworthiness. • Authorise the purchase of any part that is not a very fast, fast or medium mover. On these parts cost plus VAT deposit must be taken. • To ensure all administration is up to date and accurate. • To adhere to the BRAND standards and action any deviation. • To ensure efficient and open communication channels – upwards as well as downwards. • Ensure that a high level of housekeeping is maintained. • To ensure that all aspects of security are maintained at the highest standards. • To ensure that RFC parts are pre-approved in writing and credit notes approved and processed. Dealer Principal to sign off all credit notes. • To ensure that perpetual stock count are done. Dealer Principal/ Accountant to spot check weekly. • To ensure that stock parameters are adhered to maximising supply rate whilst minimising dead stock. • Carrying out of all reasonable instructions/ duties given to you by any member of management, from time to time.

Skills and Personal Attributes Skills & Attributes Business Acumen Change Management Client Focus Improvement Orientation Inspirational Leadership Interpersonal Effectiveness Judgement Persistence and Tenacity Personal Courage Planning and Organising Results Orientation Technical Competencies Customer Service Knowledge of parts, components and material Operational Implementation Operational Planning Organisational excellence and productivity culture People Management and Development skills Planning, monitoring, evaluation and reporting Product and or Service knowledge Uphold Ethics and Values  

Our very busy passenger vehicle client in Vereeniging is looking to employ an experienced DP for their business. Job Purpose: The successful candidate will be responsible to develop tactical strategy and associated delivery plans and policies ensuring maximum efficiency and profitability of the dealership whilst providing customer satisfaction. Maximise Company profitability through the sale of vehicles, associated products, parts and labour. Minimum Requirements • 5 - 8 years experience in a similar environment, of which 2 - 3 years at management level. Key Responsibilities: Daily: • Come to work with a win-win attitude. • Sit with Sales managers and F & I Managers daily. Discuss Debtors, deals invoiced, deals pending and activities, applications, trade- in valuations, stock levels, Daily CMS meetings and sales activity planning. • Every morning check Work-In progress, cash sales for workshop and parts, vehicle debtors, interest. Check loan car status (why on loan? when is car due back?) • Do a daily walk-about of your Dealership ensure it is clean and tidy and is inviting to your customers. • Handle customer complaints daily, follow-up and close them off. Weekly: • Meet with salesmen, sales managers and F & I managers together twice a week. Salesman to discuss individual targets and how many deals they are each on and how many deals they will have invoiced and delivered by Friday (mini-month-end). • Weekly meeting with all managers: sales managers, F & I managers, parts managers, workshop manager and accountant. Discuss where we are in the month, were we need to get to, to reach budgets. Discuss any problems between department and how to resolve them. • Go through trading accounts, have Accountant correct any errors you pick up. Do this weekly to prevent the month end drama. • Two fleet visits a week by DP, Sales Manager and sales person. • Ensure sales manager has two vehicles per salesman invoiced and delivered by the end of each week. • Check expense schedules; ensure expenses are in line and in accordance with the budget. • Sign off weekly stock takes. Sign off weekly perpetual parts stock take. Sign off weekly work in progress, once you have sat with workshop manager and got answers. • Check weekly M & M report with used car manager. • Check stock levels weekly. • Ensure sales training is happening weekly. • Check sales manager D.O.C. weekly and check that it balances to trading account. • Do weekly boots and bonnet inspections of all company demos. • Check branches activities, phone-ins, walk-ins, demo’s valuations, sales, invoices pending. • Check alarm system is working at least once a week. • Have Receptionist check switchboard for deadlines twice a week. • Ensure and check weekly that all security measures are in place to secure staff and dealership. • Plan your weekly advertising with sales managers. Ensure receptionist and F & I manager are aware of what you are advertising. Monthly: • Review trading account with Accountant. Ensure that we are in line with the budget and benchmarks. • Review Warranty Age analysis with Accountant. • Review and sign off Recon file with Accountant. • Review and check all debtors with Accountant. • Review final expense schedules; look for ways to cut expenses. • Check vehicle and parts stock holding at month end. • Complete Managers’ Commissions and sign off. • Sign off all Sales Executives’ Commissions. • Ensure all commission earners receive a copy of their commission sheets, once they have signed them off. • Do monthly performance appraisals with each Manager. • Month-end stock-take to be done with the Accountant and yourself. • Monthly Managers’ meeting to discuss previous month’s results, department by department. Discuss any abuse of expenses. • Carry out additional reasonable duties from time to time at the discretion of Management. • Action Plan for the new month. Plan marketing activities and promotions. Technical Competencies • Business and Operations Management • Developing sales • Financial Acumen • Governance, Ethics and Values • Negotiation Skills • Occupational Health and Safety • Operations Risk Management • Planning and Budgeting • Planning, Management and Measurement • Product and or service knowledge • Trust and Integrity

Our heavy truck dealership client in Germiston is looking to employ a qualified and experienced Brand Service Manager for their business. Position Overview The main purpose of the job is to ensure efficient and profitable operation of the Service Department by meeting the objectives that cover the Service Department’s operating policies and standards to achieve both high levels of customer satisfaction, retention and profitability. Specific Role Responsibilities • Customer focused management • Strong motivational and negotiation skills • Excellent people management skills • Focus on driving performance Job Description • Ability to control resources at a level commensurate with profit requirements and enhanced customer relations. • Ability to maximize departmental profitability through the sale of labour and associated products to franchise and non-franchise customers. • Supervision of staff, management of performance, discipline and other staff management related functions. • Ability to ensure Service Department achieves budget objectives through daily, weekly and monthly monitoring and control of accounts, operating controls and composite figures. • Ability to ensure efficient operation of the Service Department through efficient labour utilization, productivity and sales. • Ability to ensure excellence in customer service. • Ability to maintain effective control of expenses through monthly examination of management accounts to ensure expenditure for the Service Department is in line with budgeted labour sales Qualifications and Experience • Matric • A minimum of 3-years’ Service Manager’s experience is essential • Qualified Diesel Mechanic Technician • Management Certification will be an added advantage • Truck & Bus Product Knowledge a MUST • Valid Driver’s License C1, EC will be an added advantage • Fully computer literate • Kerridge experience will be beneficial.

Our luxury vehicle dealership client is looking to employ a Corporate Sales Manager responsible for Business to Business sales and be responsible for directing and supervising sales operations to ensure profit maximization and realization of sales targets.

• Oversee the interviewing, hiring, and training of a company’s sales staff to ensure an effective salesforce
• Develop and implement programs effective for enhancing sales performance
• Contact customers via emails and phone calls to offer them products and services
• Visit clients or arrange meetings to discuss a product and how it will meet the requirements of a customer
• Deliver sales pitches and presentations to clients, highlighting the benefits of a product to influence purchase
• Communicate with customers to identify their requirements and assist them with selecting appropriate products that meet their specifications
• Motivate and guide sales teams to improve performance and achieve set goals
• Monitor the activities of sales personnel to assess performance and productivity
• Assign and designate sales quotas and territories to staff according to individual potential
• Collaborate with the marketing, advertising, and production heads to develop and implement plans effective for enhancing sales and overall company performance
• Ensure marketing objectives and activities are in line with sales targets
• Conduct surveys and research to gather information regarding market trends, potential leads, and sales opportunities
• Compile, analyze, and interpret sales data to provide reports to management on performance
• Ensure provision of proper after sales support and services to clients
• Prepare and present to management periodic budgets/sales forecast
• Organize meetings to discuss sales activities and take decisions on strategies necessary for improvement.

Compiling, analyzing, and interpreting sales data to produce reports on sales performance that can be used by the management team for making the right decisions for the company. Provide effective after sales support and services to customers. Preparing and presenting periodic budgets/sales forecast to management; they may also offer recommendations on appropriate action plan to take to improve operations of the business. Arrange meetings to discuss the department’s sales activities, develop strategies, and take necessary decisions that can improve company performance. They also attend conferences, events and trade shows to expand personal network and increase job knowledge. Corporate sales managers typically require a Bachelor’s degree in a business-related field, such as commerce, economics, or marketing. The skills needed for success on the job include organizational, communication, and team work skills.  

Our luxury vehicle dealer client in Pretoria has a vacancy avaiable for an experienced AA Manager with a proven track record. Job Description This position is regarded as a key management role and will be suited to an experienced manager who has the ability to attract clients; provide excellent customer service; motivate staff; control costs and maintain high levels of sales on an ongoing basis. Reporting to the Dealer Principal, the Pre-Owned Vehicle Sales Manager is fully responsible for the management of the Used Vehicle department, which includes Specific Role Responsibilities • Assisting the Dealer Principal in formulating used car sales policy • Maximising sales and profitability through satisfaction and retention of customers to meet sales forecast • Developing the necessary sales organisation to meet sales and profitability objectives • Ensuring optimum stock of cars on premises • Ensuring cost control to budget within the department • Able to motivate a sales team to achieve objectives • Evaluate and price all makes of vehicles Qualifications and Experience • 3- 5 Years Managerial experience within the Motor Industry • A minimum of Grade 12. • Post matric qualification will be an added advantage • Clear Criminal Record • A Valid Driver’s License • Sales Management and Marketing skills, knowledge and experience. Skills and Personal Attributes • Ability to manage, administer and motivate a department and to provide organisation, systems and leadership • Up-to-date knowledge of vehicle legislation and of trade practices • Diversified product knowledge • Experience on how to procure stock is essential.

Our Tygervalley Motor dealer client has an opportunity available for a FINANCIAL MANAGER. The Financial Manager will manage the financial department and maintain internal control measures to ensure that the dealership is compliant to sound financial practices and good corporate governance. Supporting the Dealer Principal and Financial Director in the achievement of financial objectives, identifying areas of risk and improvement, and ensuring timely and accurate reporting. The Financial Manager furthermore supports the Human Resources function with personnel and payroll matters at dealership level. Position Overview The Financial Manager will manage the financial department and maintain internal control measures to ensure that the dealership is compliant to sound financial practices and good corporate governance. Supporting the Dealer Principal and Financial Director in the achievement of financial objectives, identifying areas of risk and improvement, and ensuring timely and accurate reporting. The Financial Manager furthermore supports the Human Resources function with personnel and payroll matters at dealership level. Specific Role Responsibilities Key Duties and Responsibilities:

• Prepare and report financial statements to Division, H.O. and auditors (internal and external). o Prepare and complete various weekly, monthly and annual financial statements. o Complete monthly management reports. o Compile management accounts, including budgets, cash flows, variance analysis and commentaries. o Produce financial and management information. o Maintain the integrity and reliability of the financial data. • Ensure that month-end cut-offs are compliant in terms of company policies. • Manage the effective and timely provision of financial, statutory and sustainability reporting including cash flows, variance analysis and commentaries. • Oversee accurate reconciliation of all financial records to enable verification of the validity of transactions and to take appropriate action where required. • Prepare and complete financial budgets for the dealership in conjunction with departmental managers and other stakeholders. • Ensure effective and efficient administration of operational costs within budget, identify areas of financial and operational risk and escalate appropriately. • Supervise cash management activities. • Responsible for co-signatory of payments with Dealer Principal in accordance with approved policies and procedures. • Manage and report on progress against operational budget in liaison with Dealer Principal. • Analyse and interpret financial information: o Complete analysis of financial data to understand and compare business results; interpret and analyse financial data to draw conclusions and trends from the financial analysis. o Complete profit and loss analysis. o Complete and update daily cash flow statement to establish working capital requirements. o Assist in the preparation and timely filing of all internal accounting and financial reports for governmental and regulatory bodies. o Accurately calculate and process VAT, provisional tax etc. o Establish and monitor internal controls. • Implement corporate governance and compliance policies and processes to identify and manage risks and expose liabilities. • Manage and control the administration and financial processes within the dealership. • Conduct reconciliation of vehicles, parts, service assets, verify against accounting records and address all anomalies with senior line management. • Manage supplier and customer relationships; ensuring effective debtors and creditors processes are in place and adhered to. • Identify opportunities to minimize cost and increase revenue. • Manage the security of all assets within direct control, i.e. cash, fixed assets, in line with approved policies, processes and procedures. • Attract, retain, appraise and train, coach and develop finance and administration team members. Important to Note: Financial Managers within group assume the Human Resources function in the dealership, working closely with the Human Resources Manager on employee-related matters and practices. This includes, but is not limited to: - • Implementation and management of personnel and payroll policies, processes and procedures at dealership level, responsible for all payroll input for the dealership; • Administration and onboarding of new engagements, employee movements and management of terminations; • Workforce planning and management of the headcount budget and dealership structure; • Coordination of recruitment, training/ learning and development, performance management, reward and recognition activities for the dealership; • Independently handling employee relations matters to ensure an optimal working environment, obtaining assistance from HR as and when necessary. • Management of employee personnel records for dealership staff.

Qualifications and Experience Experience Required: • 5+ years'' accounting/ financial management experience in a similar environment, of which at least 2-3 years'' in a team lead/ management role. • Relevant experience in the automotive industry. Minimum Qualification/s Required: • BComm degree with Accounting NQF7+. • Recognised Management/ Leadership Diploma or Certificate – desired. Other Requirements: • Valid, unendorsed driver’s license and the ability to competently and legitimately drive. • Computer literate; highly proficient in Excel, Outlook, Powerpoint and Word. • A working knowledge of the NCA, CRA, FICA and other legislation and frameworks relevant to the retail motor industry. • Knowledge and ability to use relevant DMS functions (Automate/Autoline). Skills and Personal Attributes Skills and Expertise Required:

• Communication: Able to communicate professionally at multiple levels in a professional, diplomatic, polite and rational manner even when under pressure. • Interpersonal competence; effective at working with people. • Financial Management and Performance Reporting • Financial and commercial acumen/ thinking. • Financial and Accounting Control • Sound knowledge and understanding of financial, accounting and tax concepts, financial statements, trial balance, financial record keeping process etc. • Analysing and reconciling financial information and data, identifying auditing discrepancies and reporting on such, ensuring root cause analysis is carried out and corrective and preventive measures are implemented. • Problem-solving skills and sound judgement. • Decision making and action orientated. • Conflict resolution • Impact and Influencing • People Management and Development skills, including effective delegation ability. • Time management, including the ability to respond to and resolve queries and issues in the minimum amount of time. • Able to work independently and under pressure. • Improvement Orientation Personal Attributes: • Professional • High level of detail and accuracy • Energetic and self-motivated • Resilient • Hard working • Deadline driven • Systematic and methodical. • Someone who upholds professional ethics and values. • An independent thinker; comfortable taking a stand in the interest of good governance and isn’t easily pressured. • Must be assertive and mature in outlook.

   

Our commercial vehicle dealership client in Ekurhuleni is looking to employ an AA Aftersales Manager with relevant experience. MANAGER – PARTS & WORKSHOP / MANAGER – AFTER SALES KEY OUTPUTS • To grow the service & parts department in all facets of its operation • To ensure the highest degree of customer satisfaction at all times. • To maintain agreed profit margins and return on investment. • To actively seek to maintain/achieve an acceptable market share. • To maintain excellent service & parts service – CSM/CSI. • To sell the maximum to trade and retail customers - Service & parts • To monitor sales daily in order to ensure due emphasis is placed on selling the most profitable lines/maintain stock & general parts stock management • Manage targets with specific focus on asset management (stock controlling/stock turn) and managing sales performance as well as the performance process • Ability to control resources at a level commensurate with profit requirements and enhanced customer relations. • Ability to maximise departmental profitability through the sale of labour and associated products to franchise and non-franchise customers. • Supervision of staff, management of performance, discipline and other staff management related functions. • Ability to ensure Service Department achieves budget objectives through daily, weekly and monthly monitoring and control of accounts, operating controls and composite figures. • Ability to ensure efficient operation of the Service Department through efficient labour utilization, productivity and sales. • Ability to ensure excellence in customer service. • Ability to maintain effective control of expenses through monthly examination of management accounts to ensure expenditure for the Service Department is in line with budgeted labour sales KNOWLEDGE AND SKILL REQUIREMENTS: • Ability to monitor and proactively control costs. • Debtor management • Ability to control stock levels in accordance with budget. • Excellent skills in organizing sales promotions to boost sales during peak user times, e.g. Easter, summer holiday period, Christmas. • Ability to proactively examine all major transactions weekly to determine ways to improve customer service. • Ability to closely monitor and control overheads and stock values, reporting excesses to the Dealer Principal timeously together with solutions for addressing such matters. • Ability to monitor and control parts purchasing activity. • Ability to maximize benefits through discounts in accordance with company policy. • Ability to effectively manage staff including performance, discipline, recruitment and training. • Excellent in administration: o To ensure that all transactions are correctly recorded and, when necessary, information passed to relevant departments. o To ensure that stock levels are promptly and accurately updated. o Regularly monitor customers’ credit limit notifying Dealer Principal/After Sales Manager about limits reached. • Relationship management, peers, staff, suppliers and OEM BEHAVIOURAL COMPETENCIES • Target / Performance driven • Working with peers/customers/oem • Sense of urgency • Ability to work under pressure • Growth driven • Customer focused management • Strong motivational and negotiation skills • Excellent people management skills • Focus on driving performance QUALIFICATIONS • Matric • Relevant post matric qualification will be an advantage • A minimum of 3 years’ experience in the Commercial industry QUALIFICATIONS: • Matric • Valid Driver’s License / code 14 would be a + • Knowledgeable in what is required of a Technician • Relevant post matric qualification in Management will be an advantage • Fully computer literate - Microsoft package • Experience in kerridge/CDK BEHAVIOURAL COMPETENCIES > vibrant/dynamic > somewhat of a marketer/promoter – to sell the dealership / get new clients – must have this ability… > manage & work with people & processes > results driven > prepared to learn / develop/create new ideas etc etc    

Our well know Commercial Vehicle dealer client based in Cape Town is looking to employ a very strong and results driven EE Sales Manager. Job Description This position is regarded as a key management role and will be suited to an experienced manager who has the ability to attract clients; provide excellent customer service; motivate staff; control costs and maintain high levels of sales on an ongoing basis. Reporting to the Dealer Principal, the Commercial Vehicle Sales Manager is fully responsible for the management of the department, which includes Specific Role Responsibilities • Assisting the Dealer Principal in formulating used car sales policy

• Maximising sales and profitability through satisfaction and retention of customers to meet sales forecast
• Developing the necessary sales organisation to meet sales and profitability objectives
• Ensuring optimum stock of cars on premises
• Ensuring cost control to budget within the department
• Able to motivate a sales team to achieve objectives
• Evaluate and price all makes of vehicles.

Qualifications and Experience 3- 5 Years Managerial experience within the Motor Industry

• A minimum of Grade 12.
• Post matric qualification will be an added advantage
• Clear Criminal Record
• A Valid Driver’s License
• Sales Management and Marketing skills, knowledge and experience.

Skills and Personal Attributes

• Ability to manage, administer and motivate a department and to provide organisation, systems and leadership
• Up-to-date knowledge of vehicle legislation and of trade practices
• Diversified product knowledge
• Experience on how to procure stock is essential.