Our client in the automotive industry based in Milnerton has a vacancy for a Creative Graphic Designer with strong design, marketing and content creation skills to join their team.
POSITION INFO:
AUTOMOTIVE INDUSTRY
Key Responsibilities:
• Design and develop marketing materials, POS, brand collateral and dealer network content.
• Manage social media platforms, content schedules, budgets, and campaigns.
• Assist with event planning, photography, videography, and content editing.
• Support campaign reporting, market research, and lead generation initiatives.
• Maintain marketing stock, POS distribution, dealer portal updates and CI compliance.
Requirements:
• Marketing / Design Degree (or equivalent)
• 5 or more years' experience in a similar role
• Strong design software knowledge (Adobe Suite or similar)
• Social media, branding & campaign management experience
• Photography / Videography skills
• Excellent communication skills (English)
• Code 8 driver’s license
Also e-mail cv to mervyn@bonafidehc.co.za
A vacancy exists at our automotive dealer client in Rustenburg for a qualified Renault Technician.
This position will be suited to an experienced person who has excellent vehicle diagnostic and fault-finding skills and the ability to ensure that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains a consistently high level of customer satisfaction.
To provide effective technical and specialist support to staff, whilst ensuring a high quality of workmanship and service delivery to customers
Qualifications and Experience:
Minimum Qualifications and Experience needed:
Matric
Qualified Renault Technician
Skills and Personal Attributes
Minimum requirement:
Multi-tasking ability
Valid Driver’s License with no endorsements
Good communication skills
Excellent vehicle diagnostic and fault-finding skills
Also e-mail cv to mervyn@bonafidehc.co.za
Our well known automotive vehicle dealer client based in Nelspruit is looking to employ an experienced customer driven Service Advisor with premium brand experience.
The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is delivered to customers.
The Service Advisor provides estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determines the services necessary, predicts the time needed for completion, and stays in constant communication with the customer during the repair process.
The responsibilities of a Service Advisor include the following tasks:
Receive customers in a professional and friendly manner in order to ensure they feel valued.
Liaise and interact with customers attentively in order to completely understand and comprehend their service needs.
Prepare service estimates, sell routine maintenance/ repair services, and conduct follow-ups regarding services and customer inquiries.
Interact and communicate with customers effectively, explaining service details in an understandable and appropriate manner, involving Service Technicians when necessary.
Maximize customer awareness of all products and services available.
Create collaborative internal and external partnerships in order to expedite service delivery.
Schedule appointments, answer phones, and handle queries.
Assist with the coordination of alternate transportation, car rental reservations, shuttle services, etc.
Maintain excellent standards of departmental administration such as service sheets, invoices, job cards, warranty claims, authorisation, etc.
Maintain customer database with contact details and information.
Assist the dealership to achieve and maintain industry standards of process efficiency and service excellence.
Develop and maintain high levels of customer satisfaction and customer loyalty to ensure repeat business.
Ensure customer complaints are effectively managed via relevant CRM system/s.
Maintain and further develop own personal knowledge base in order to remain current and relevant.
Attend regular team meetings, sharing and receiving feedback in the interest of continuous improvement.
Attend all relevant OEM training courses, and any other developmental training opportunities allocated.
Perform other duties as requested.
Qualifications and Experience
Minimum Qualifications and Experience needed:
Matric
Valid, unendorsed driver’s license and the ability to competently and legitimately drive.
Computer literate
Must have premium experience
Knowledge of dealership policies and procedures is essential.
Knowledge of competitive motor industry.
Basic mathematical ability (numeracy)
Knowledge of relevant operating systems would be an advantage.
Multilingual with languages generally spoken across the area and customer base is necessary.
Skills and Personal Attributes
Minimum requirement:
Highly self-motivated, energetic and able to maintain a positive outlook.
Ethical
Need to acquire thorough knowledge of the vehicles they are handling – not just technical specs; but also, information about the manufacturer’s warranty, dealership services, OEM updates, etc.
Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
A team player
Reliable
Results driven and customer orientated
A vacancy exists at motor dealer client in Nelspruit for an experienced Vehicle Stock Controller.
Preferences:
Previous Stock Control minimum 3 years' experience within a Dealership environment
Strong admin skills, mandatory (Evolve experience preferred)
This position will be suited to an experienced person who will maintain a high level of integrity and ethical standards. The candidate will have to effectively maintain, order, and control the availability of vehicle stock to optimise potential sales. The candidate for this position will be responsible for the stock and invoicing of vehicles.
Specific Role Responsibilities
Specifications for these positions will be discussed if a candidate is invited for an interview.
The responsibilities of a Vehicle Stock Controller include the following tasks:
Invoice vehicles accurately and timeously in accordance with the offer to purchase authorized by management.
Ensure accurate and timely (daily) capture of purchase invoices.
Bring vehicle into stock.
Invoicing vehicles out.
Create purchase orders to suppliers for recon and fitments; ensuring that each payment has an order number.
Monthly reporting on outstanding orders.
Balance vehicle costing on the in-house system to the department manager’s cost sheet.
Ensure required documentation is available in the deal file before invoicing.
Report any deviations to the Financial Manager.
Stock takes (twice a week) of all vehicles bringing vehicles into stock.
Provisions on all vehicles that are in stock.
Update stock list with retail prices.
Control of the Demo Fleet, updating reports to Matrix, back-office, and weekly stock takes.
Responsible for registration and licensing documents for the used vehicle department.
Work closely with the Sales Executives and Sales Manager/s.
Qualifications and Experience:
Minimum Qualifications and Experience needed:
Matric
Must have Stock Controller and Invoicing experience at dealership level
Skills and Personal Attributes:
Minimum requirement:
Computer literate
Excel experience Mandatory
Multi-tasking ability
Our automotive dealer client based in Nelspruit currently has a vacancy for an experienced and qualified Service Manager.
Job Description
• Ability to control resources at a level commensurate with profit requirements and enhanced customer relations.
• Ability to maximise departmental profitability through the sale of labour and associated products to franchise and non-franchise customers.
• Supervision of staff, management of performance, discipline, and other staff management related functions.
• Ability to ensure Service Department achieves budget objectives through daily, weekly, and monthly monitoring and control of accounts, operating controls, and composite figures.
• Ability to ensure efficient operation of the Service Department through efficient labour utilization, productivity, and sales.
• Ability to ensure excellence in customer service.
• Ability to maintain effective control of expenses through monthly examination of management accounts to ensure expenditure for the Service Department is in line with budgeted labour sales.
• Ability to effectively communicate with OE and driving their various standards.
• Strong drive to grow, develop skills within the Service Department.
Position Overview
The position will report to the Dealer Principal (DP) The main purpose of the job is to ensure efficient and profitable operation of the Service Department by meeting the objectives that cover the Service Department’s operating policies and standards to achieve both high levels of customer satisfaction, retention, and profitability.
Specific Role Responsibilities
• Customer focused management
• Excellent negotiation skills
• Excellent people management skills
• Focus on driving performance
Qualifications and Experience
• Matric
• Qualified Technician (Motor Mechanic related Trade Qualification)
• Relevant post matric qualification in Management will be an advantage.
• Fully computer literate - Microsoft package
• Experience in automate or Kerridge will be an advantage.
Skills and Personal Attributes
• Relevant Driver’s License
• Strong motivational skills
• Attention to detail
Buyers are responsible for purchasing used vehicles for their organization, negotiating with suppliers, and ensuring that procurement needs are met efficiently and cost-effectively.
Must have motor industry experience.
Key Responsibilities of a Buyer
Purchasing used cars: Buyers research, evaluate, and purchase merchandise such as materials, supplies, or equipment necessary for the organization.
Negotiating with Suppliers: They negotiate contracts and terms with suppliers to secure the best prices, quality, and delivery schedules.
Market Research: Conducting market research to identify potential suppliers, analyze market trends, and assess product quality and pricing is crucial for making informed purchasing decisions.
Inventory Management: Buyers monitor inventory levels, place orders to replenish stock, and ensure that the organization maintains adequate supplies without overstocking.
Vendor Management: Maintaining strong relationships with suppliers, managing vendor performance, and ensuring compliance with contractual obligations are essential tasks.
Collaboration with Internal Teams: They work closely with various departments, such as production, finance, and logistics, to align procurement activities with business goals and operational needs.
Reporting and Documentation: Buyers prepare reports on purchasing activities, track orders, and maintain detailed documentation of all transactions and supplier interactions.
Quality Assurance: Assessing the quality of received goods and addressing any discrepancies with suppliers is part of ensuring that the organization receives the expected standards.
Skills and Qualifications
Strong analytical and negotiation skills
Proficiency in inventory management and purchasing of vehicles
Excellent communication skills, both written and verbal
A bachelor's degree in business, supply chain management, or a related field is often preferred.
Buyers play a critical role in ensuring that organizations procure the necessary goods and services efficiently, contributing to overall operational success.
Also email cv's to mervyn@bonafidehc.co.za
Buyers are responsible for used cars for their organization, negotiating with suppliers, and ensuring that procurement needs are met efficiently and cost-effectively.
Key Responsibilities of a Buyer
Purchasing Used cars and trucks: Buyers research, evaluate, and purchase merchandise such as materials, supplies, or equipment necessary for the organization.
Negotiating with Suppliers: They negotiate contracts and terms with suppliers to secure the best prices, quality, and delivery schedules.
Market Research: Conducting market research to identify potential suppliers, analyze market trends, and assess product quality and pricing is crucial for making informed purchasing decisions.
Inventory Management: Buyers monitor inventory levels, place orders to replenish stock, and ensure that the organization maintains adequate supplies without overstocking.
Vendor Management: Maintaining strong relationships with suppliers, managing vendor performance, and ensuring compliance with contractual obligations are essential tasks.
Collaboration with Internal Teams: They work closely with various departments, such as production, finance, and logistics, to align procurement activities with business goals and operational needs.
Reporting and Documentation: Buyers prepare reports on purchasing activities, track orders, and maintain detailed documentation of all transactions and supplier interactions.
Quality Assurance: Assessing the quality of received goods and addressing any discrepancies with suppliers is part of ensuring that the organization receives the expected standards.
Skills and Qualifications
Strong analytical and negotiation skills
Proficiency in inventory management and purchasing software
Excellent communication skills, both written and verbal
A bachelor's degree in business, supply chain management, or a related field is often preferred.
Buyers play a critical role in ensuring that organizations procure the necessary goods and services efficiently, contributing to overall operational success.
Also send cv. to mervyn@bonafidehc.co.za
Our passenger dealer client based in JHB South is looking to employ an experienced Parts Manager.
This position will be suited to an experienced person who will assist the company’s customers in receiving the replacement parts they need. In this position, the candidate will have the responsibility to oversee the entire parts department. This involves managing employees, checking inventory, and ordering new parts when necessary.
The candidate will also directly handle customer service when an issue needs extra support. Our ideal applicant has several years of experience working with auto parts, preferably with some leadership or management experience. The candidate must have strong customer service and communication skills. The candidate needs to provide excellent customer service and maintain high levels of customer satisfaction on an ongoing basis.
The candidate for this position will be responsible for managing inventory based on demand and cost targets. They must be able to maintain stock at a level that enables internal servicing and repair departments to complete their work without delay. However, they must also avoid the costs of carrying excessive inventory
Specific Role Responsibilities:
The responsibilities of a Parts Manager include the following tasks:
Handling and managing customer complaints and issues in a timely manner.
Ensuring the inventory levels are maintained accurately.
Make a list of the parts that need to be purchased.
Selling manufactured parts to the customers.
Supervising the shipment issues of the parts ordered.
Managing the team members and delegating tasks to them.
Overseeing the replacements procedures.
Looking out for new suppliers offering better quality products.
Assisting the HR department in hiring new employees.
Providing training sessions to the new team members.
Resolving any inconsistencies for all the purchase orders.
Maintaining a strong relationship with the vendors and suppliers.
Planning and creating promotional campaigns for parts on sale.
Ensuring the customers are provided with excellent customer service and satisfaction.
Preparing monthly and annual sales part reports.
Adhering to all the rules and regulations of the company.
Qualifications and Experience
Matric
3+ Years Experience as a Parts Manager
Valid Drivers License.
Skills and Personal Attributes
Minimum requirement:
Strong Parts Retail experience
Sound knowledge and understanding of inventory monitoring principles.
Demonstrate good leadership skills.
Good oral and written communication skills.
Ability to maintain a positive working environment.
Outstanding sales and organizational skills.
Ability to maintain the store records accurately.
Ability to demonstrate good administrative skills.
Ability to offer exceptional customer service.
A keen eye for details for accuracy.
Excellent team management abilities.
Ability to solve problems instantly.
Quick decision-making skills.
Good inventory management
Also email cv's to mervyn@bonafidhc.co.za
Finance Business partner oversees financial operations, managing budgets, and providing strategic financial guidance to ensure the organization's financial health and sustainability.
Key Responsibilities
Financial Management: Oversee the organization's finances, including budgeting, forecasting, and financial reporting. Ensure compliance with financial regulations and standards.
Strategic Planning: Contribute to the development of financial strategies and long-term financial planning. Analyze financial data to support decision-making and identify growth opportunities.
Team Leadership: Lead and manage the finance team, providing guidance and support to ensure effective delivery of financial services. This includes line management of finance officers and other support staff.
Reporting and Analysis: Prepare and present financial reports to senior management and the board. Provide insights and recommendations based on financial performance and trends.
Risk Management: Identify financial risks and develop strategies to mitigate them. Ensure that the organization adheres to governance and compliance requirements.
Collaboration: Work closely with other departments to support business development, funding applications, and project management. Act as a liaison between finance and operational teams.
Process Improvement: Continuously assess and improve financial processes and systems to enhance efficiency and effectiveness in financial management.
Qualifications
Education: A degree in Finance, Accounting, Business Administration, or a related field is typically required. A professional qualification (e.g., CPA, CMA) is often preferred.
Experience: Significant experience in finance management, preferably in a business or corporate environment. Experience in managing teams and projects is advantageous.
Skills: Strong analytical and problem-solving skills, excellent communication and interpersonal abilities, and proficiency in financial software and tools (e.g., QuickBooks, Excel).
Additional Information
Reporting Structure: The Business Finance Manager reports to the Regional Franchise Director.
Work Environment: This role may involve working in an office setting, with occasional travel for meetings or project oversight.
Also email cv's to mervyn@bonafidehc.co.za
Dealership Accountant – Cape Town
Our motor dealer client based in Milnerton has a vacancy for an Accountant with motor dealership experience and below skills and qualifications.
(to oversee retail store accounts, implement improved management processes; Cape Town-based with remote oversight of Mauritius store)
Position overview / summary:
- Bank reconciliation & allocating accounts
Receipting, allocating & reporting debtors
Cashflow forecasting
FIC reporting
Allocating cash sheets
Handling of cash – Petty cash & Cash for banking
Assisting of accounts payable & vehicle admin functions
General Ledger Reconciliations
Uniforms: arranging fittings, ordering & processing
Floorplan payments
Processing of DIC
Controlling of ordering books
Other Admin tasks as required
Job description (role responsibilities and key activities):
Position will suit an individual who is able to prioritise duties, master time management, work independently, and perform well under pressure.
Must have the ability to perform duties within various franchises
Applicant should pay attention to detail and exercise accuracy
Individual should be a team player
Required experience, qualifications and skills:
Advanced Microsoft Excel skills
Diploma in Accounting
Minimum 3 years’ dealership experience in similar position
Also e-mail cv's to mervyn@bonafidehc.co.za