Current Jobs

Our well established vehicle dealer client based in Kimberley currently has a vacancy for an experienced EE General Sales Manager. Reporting to the Dealer Principal (DP) the primary purpose of the position is to maximise sales opportunities to achieve budget objectives by continually examining weekly/monthly accounts, operating controls and composite figures that will enable necessary improvements and corrective actions to achieve results. QUALIFICATIONS

• Matric
• Fully computer literate (Microsoft package)
• Automate experience
• Relevant post matric qualification will be an advantage

KNOWLEDGE AND SKILL REQUIREMENTS

• Ability to formulate and implement sales strategy with involvement from DP
• Ability to maximize sales and profitability ensuring sales forecasts are met
• Must be able to ensure the highest level of customer satisfaction and retention
• Ability to ensure optimum stock levels at all times
• Able to ensure effective cost control and budget within the department
• Excellent management of staff – management of performance, discipline
• Up-to-date knowledge of business in the commercial sphere
• Product knowledge essential
• Ability to motivate and retain talented staff
• Ability to assist DP with financial planning

BEHAVIOURAL COMPETENCIES

• Strong leadership abilities
• Ability to influence and motivate
• Ability to drive performance and meet aggressive targets
• Ability to effectively manage stress/pressure personally and with the team

EXPERIENCE Experience in the capacity of a Senior Sales Executive or Sales Manager within the vehicle industry is required.

Our very busy and demanding motor dealer client in Emalahleni is in search of a highly experienced Parts Manager. Job Description Process and Governance Contribute to the development of the appropriate strategy and set targets within area of accountability. Define standard operating procedures (SOPs). Implement and manage end-to-end processes. Manage operational risk and risk mitigation initiatives. Monitor and report on progress against operational plans and adjust where required. Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities. Resolve problems by applying the necessary discretion and guidelines. Achieve and exceed OEM/Importer sales targets. Coordinate and monitor the sales and marketing activities of parts, products and accessories for delivering against planned initiatives. Manage efforts to improve current sales of parts, products and accessories that can potentially lead to higher profitability and improved client satisfaction. Manage parts returned, correct stock management, queries and settlement discounts. Manage parts sales channels including: telesales, counter sales, sales representatives and etc. Understand and adhere to OEM/Importer targets. Finance Manage financial activities in line with approved policies and procedures. Manage, monitor and report on budget variances and provide solutions. Grow turnover and customer base to maximise profits. Client/Customer Build sustainable relationships with customers that contribute to a culture of customer service excellence. Deliver services and/or products that enable a culture which meets or exceeds customers'' expectations in the business. Plan, manage and monitor processes to ensure customer service excellence. Identify and address customer needs by providing a variety of related parts, products and accessories, to enhance satisfaction and retention of customers. Maintain customer relations through regular contact, in order to ensure customer retention and growth. People Create an engaging, enabling and productive work climate aligned to the employee value proposition. Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment. Monitor and positively influence and manage change, and offer operational support where required. Own and live up to company values. Ensure staff have adequate technical knowledge and skills. Position Overview To plan, manage and monitor the implementation of all sales activities and processes related to parts, in order to maximise sales, and maintain agreed profit margins and return on investment. To ensure the management of stock levels are in line with company policy. Specific Role Responsibilities Key Responsibilities: • To achieve set departmental budget objectives in terms of gross profit and net profit. • To achieve performance benchmarks: a. Gross profit b. Total dealership gross profit c. Total contribution d. Department contribution • To achieve company stock parameters: a. 28 days maximum stock holding b. 12 months and older stock holding • To ensure that there is strict control over all departmental expenses. • To ensure that credit limits are reviewed monthly and where necessary to arrange for collection of outstanding monies. Advise Accountant to put a creditors account on hold should there be late payment. Sales/Marketing • To ensure that there is continuous growth in the department in terms of turnover and profit. • To set sales targets and help sales staff achieve set sales targets in order to achieve branch targets. • To review quotation files twice a week and ensure acceptance rate target is achieved. • To check and ensure that drivers are on the delivery routes and times as set and agreed on and all deliveries are signed for. • To ensure prompt service and feedback to all clients to grow the brand. • To ensure that the sales teams and front line staff are made aware of specials. • To review sales representative report once a week. • All credit applications must be submitted to branch accountant and RGM for approval prior to an account being opened. Inventory Management/Administration • To ensure parts are ordered correctly and the order control file is used daily and kept up to date. • To ensure damaged parts are returned to the importer for credit timeously and all relevant electronic submissions or paperwork is completed. • To work through parts bought not sold on a daily basis and report back to DP on a weekly basis. • To ensure that all job cards are received from the workshop the previous day so that you can ensure that parts are in stock and pre-picked for the following day. • To ensure the AVO system is being followed correctly and according to company policy and procedures. • To compare and review the perpetual count daily and file the report daily for the DP/Accountant to review. • To ensure all parts suppliers invoices are receipted correctly and supplier invoices are being signed off. • To ensure all COD and cash sales monies are being collected on a daily basis as you are personally responsible for any outstanding amount. • To ensure that you place the stock and daily orders with the importer using their criteria on timing and frequency. This includes the correct stock to daily mix ratio. Adhering to the stock policy. • To weekly reconcile backorders between the dealership and importer. • To do inspections on delivery vehicles for neatness as well as roadworthiness. • Authorise the purchase of any part that is not a very fast, fast or medium mover. On these parts cost plus VAT deposit must be taken. • To ensure all administration is up to date and accurate. • To adhere to brand standards and action any deviation. • To ensure efficient and open communication channels – upwards as well as downwards. • Ensure that a high level of housekeeping is maintained. • To ensure that all aspects of security are maintained at the highest standards. • To ensure that RFC parts are pre-approved in writing and credit notes approved and processed. Dealer Principal to sign off all credit notes. • To ensure that perpetual stock count are done. Dealer Principal/ Accountant to spot check weekly. • To ensure that stock parameters are adhered to maximising supply rate whilst minimising dead stock. • Carrying out of all reasonable instructions/ duties given to you by any member of management, from time to time. Qualifications and Experience Minimum Requirements Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04 3 - 5 years'' experience in a similar environment, of which at least 1 - 3 years'' supervisory / team lead experience Valid South African driver''s license Skills and Personal Attributes Skills & Attributes Business Acumen Change Management Client Focus Improvement Orientation Inspirational Leadership Interpersonal Effectiveness Judgement Persistence and Tenacity Personal Courage Planning and Organising Results Orientation Technical Competencies Customer Service Knowledge of parts, components and material Operational Implementation Operational Planning Organisational excellence and productivity culture People Management and Development skills Planning, monitoring, evaluation and reporting Product and or Service knowledge Uphold Ethics and Values  

Our very busy and demanding motor dealer client in Emalahleni is in search of a highly experienced Service Manager.

Job Description

Purpose To plan, manage and monitor the implementation of all activities and processes in the service and workshop business unit in order to continuously enhance service delivery and maximise profits in line with company policies. Minimum Experience 5 years experience in a similar environment, of which at least 3 years management experience Minimum Qualification Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04 Preferred Qualification Certificate FET (Private and Public) in Generic Management Minimum Requirements Computer Literacy Business Applications Industry legislative compliance/ knowledge. Valid driver''s license GENERIC JOB OUTPUTS PROCESS AND GOVERNANCE Contribute to the development of the appropriate strategy and set target within area of accountability. Define standard operating procedures (SOP''s). Implement and manage end-to-end processes. Manage all operational risk and risk mitigation initiatives. Monitor and report on progress against operational plan and make adjustment where required. Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities. Resolve problems with the necessary discretion and guidelines. Actively market the service department to increase customer base. Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others. Effectively control workshop bookings. Ensure work in progress is managed efficiently and all risks are identified. Ensure workshop is efficiently loaded to maximise work outputs. Maintain dealer standards as required by OEM/Importer. Manage all operational activities within the service and workshop business unit to maximise efficiencies in line with company policies and procedures. Manage apprentice to technician ratios to ensure correct pipeline and resource availability. Manage processes and procedures as prescribed for warranty and maintenance claims in accordance with OEM/Importer standards. Manage service advisors, technicians and apprentices to maximise efficiency to produce hours sold. FINANCE Manage financial activities in line with approved policies and procedures. Manage, monitor and report on budget variances and provide solutions. Accurately forecast against monthly budget. Effectively manage all resources to maximise profitability. Grow turnover and customer base to maximise profits. Identify risks that will have an impact on financial sustainability. Manage and follow up on maintenance and warranty claims to ensure unnecessary financial loss. Manage outstanding debtors and creditors. Manage sublet work to ensure profitability and that there are approved service level agreements in place. Prioritise resource allocation in order to minimise and reduce wastage and expenditure and maximise profits. CLIENT/CUSTOMER Deliver services that creates a culture which aims to exceed customers'' expectations in all aspects of the business. Plan, manage and monitor processes to ensure customer service excellence. Continuously monitor actual process turnaround times, quality standards and resolve issues speedily in accordance with OEM/Importer standards, to meet and exceed CSI objectives. Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery. PEOPLE Create an engaging, enabling and productive work climate aligned to the employee value proposition. Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment. Monitor and positively influence and manage change, and offer operational support where required. Own and live up to company values. Manage teams within the context of defined processes, set required performance parameters and act as coach and mentor where required.

Our very busy and demanding motor dealer client in Sandton is in search of a highly experienced Service Manager.

Job Description

Purpose To plan, manage and monitor the implementation of all activities and processes in the service and workshop business unit in order to continuously enhance service delivery and maximise profits in line with company policies. Minimum Experience 5 years experience in a similar environment, of which at least 3 years management experience Minimum Qualification Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04 Preferred Qualification Certificate FET (Private and Public) in Generic Management Minimum Requirements Computer Literacy Business Applications Industry legislative compliance/ knowledge. Valid driver's license GENERIC JOB OUTPUTS PROCESS AND GOVERNANCE Contribute to the development of the appropriate strategy and set target within area of accountability. Define standard operating procedures (SOP's). Implement and manage end-to-end processes. Manage all operational risk and risk mitigation initiatives. Monitor and report on progress against operational plan and make adjustment where required. Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities. Resolve problems with the necessary discretion and guidelines. Actively market the service department to increase customer base. Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others. Effectively control workshop bookings. Ensure work in progress is managed efficiently and all risks are identified. Ensure workshop is efficiently loaded to maximise work outputs. Maintain dealer standards as required by OEM/Importer. Manage all operational activities within the service and workshop business unit to maximise efficiencies in line with company policies and procedures. Manage apprentice to technician ratios to ensure correct pipeline and resource availability. Manage processes and procedures as prescribed for warranty and maintenance claims in accordance with OEM/Importer standards. Manage service advisors, technicians and apprentices to maximise efficiency to produce hours sold. FINANCE Manage financial activities in line with approved policies and procedures. Manage, monitor and report on budget variances and provide solutions. Accurately forecast against monthly budget. Effectively manage all resources to maximise profitability. Grow turnover and customer base to maximise profits. Identify risks that will have an impact on financial sustainability. Manage and follow up on maintenance and warranty claims to ensure unnecessary financial loss. Manage outstanding debtors and creditors. Manage sublet work to ensure profitability and that there are approved service level agreements in place. Prioritise resource allocation in order to minimise and reduce wastage and expenditure and maximise profits. CLIENT/CUSTOMER Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business. Plan, manage and monitor processes to ensure customer service excellence. Continuously monitor actual process turnaround times, quality standards and resolve issues speedily in accordance with OEM/Importer standards, to meet and exceed CSI objectives. Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery. PEOPLE Create an engaging, enabling and productive work climate aligned to the employee value proposition. Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment. Monitor and positively influence and manage change, and offer operational support where required. Own and live up to company values. Manage teams within the context of defined processes, set required performance parameters and act as coach and mentor where required.

 

Our well established automotive dealer client based in Roodepoort currently holds a vacancy for an experienced EE Aftersales Manager. The specifications for the position are as follows:

• 5 years + experience as a Service Manager/ Parts Manager in a motor retail dealership
• Qualified technician
• Multi-tasking ability
• Experience on Kerridge or Autoline systems
• Computer literate
• Valid driver’s license

N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)      

Our well established luxury vehicle dealer client based in Polokwane currently holds a vacancy for a Workshop Foreman with Mercedes experience. Job Description The main purpose of the job is to ensure efficient and profitable operation of the Service Department by meeting the objectives that cover the Service Department’s operating policies and standards to achieve both high levels of customer satisfaction, retention and profitability. Qualifications and Experience - Valid Drivers License - At least 2 years experience as a Workshop Foreman - Computer Literate - Good communication skills - Proven track record and references of previous positions - Must have a Mercedes-Benz System or Diagnostic Technician qualification. N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)      

Our busy motor dealer client in Roodepoort is looking to employ an experienced Parts Manager with below skills and experience. Job Description Process and Governance Contribute to the development of the appropriate strategy and set targets within area of accountability. Define standard operating procedures (SOPs). Implement and manage end-to-end processes. Manage operational risk and risk mitigation initiatives. Monitor and report on progress against operational plans and adjust where required. Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities. Resolve problems by applying the necessary discretion and guidelines. Achieve and exceed OEM/Importer sales targets. Coordinate and monitor the sales and marketing activities of parts, products and accessories for delivering against planned initiatives. Manage efforts to improve current sales of parts, products and accessories that can potentially lead to higher profitability and improved client satisfaction. Manage parts returned, correct stock management, queries and settlement discounts. Manage parts sales channels including: telesales, counter sales, sales representatives and etc. Understand and adhere to OEM/Importer targets. Finance Manage financial activities in line with approved policies and procedures. Manage, monitor and report on budget variances and provide solutions. Grow turnover and customer base to maximise profits. Client/Customer Build sustainable relationships with customers that contribute to a culture of customer service excellence. Deliver services and/or products that enable a culture which meets or exceeds customers' expectations in the business. Plan, manage and monitor processes to ensure customer service excellence. Identify and address customer needs by providing a variety of related parts, products and accessories, to enhance satisfaction and retention of customers. Maintain customer relations through regular contact, in order to ensure customer retention and growth. People Create an engaging, enabling and productive work climate aligned to the employee value proposition. Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment. Monitor and positively influence and manage change, and offer operational support where required. Own and live up to company values. Ensure staff have adequate technical knowledge and skills. Position Overview To plan, manage and monitor the implementation of all sales activities and processes related to parts, in order to maximise sales, and maintain agreed profit margins and return on investment. To ensure the management of stock levels are in line with company policy. Specific Role Responsibilities Key Responsibilities: • To achieve set departmental budget objectives in terms of gross profit and net profit. • To achieve performance benchmarks: a. Gross profit b. Total dealership gross profit c. Total contribution d. Department contribution • To achieve company stock parameters: a. 28 days maximum stock holding b. 12 months and older stock holding • To ensure that there is strict control over all departmental expenses. • To ensure that credit limits are reviewed monthly and where necessary to arrange for collection of outstanding monies. Advise Accountant to put a creditors account on hold should there be late payment. Sales/Marketing • To ensure that there is continuous growth in the department in terms of turnover and profit. • To set sales targets and help sales staff achieve set sales targets in order to achieve branch targets. • To review quotation files twice a week and ensure acceptance rate target is achieved. • To check and ensure that drivers are on the delivery routes and times as set and agreed on and all deliveries are signed for. • To ensure prompt service and feedback to all clients to grow the brand. • To ensure that the sales teams and front line staff are made aware of specials. • To review sales representative report once a week. • All credit applications must be submitted to branch accountant and RGM for approval prior to an account being opened. Inventory Management/Administration • To ensure parts are ordered correctly and the order control file is used daily and kept up to date. • To ensure damaged parts are returned to the importer for credit timeously and all relevant electronic submissions or paperwork is completed. • To work through parts bought not sold on a daily basis and report back to DP on a weekly basis. • To ensure that all job cards are received from the workshop the previous day so that you can ensure that parts are in stock and pre-picked for the following day. • To ensure the AVO system is being followed correctly and according to company policy and procedures. • To compare and review the perpetual count daily and file the report daily for the DP/Accountant to review. • To ensure all parts suppliers invoices are receipted correctly and supplier invoices are being signed off. • To ensure all COD and cash sales monies are being collected on a daily basis as you are personally responsible for any outstanding amount. • To ensure that you place the stock and daily orders with the importer using their criteria on timing and frequency. This includes the correct stock to daily mix ratio. Adhering to the stock policy. • To weekly reconcile backorders between the dealership and importer. • To do inspections on delivery vehicles for neatness as well as roadworthiness. • Authorise the purchase of any part that is not a very fast, fast or medium mover. On these parts cost plus VAT deposit must be taken. • To ensure all administration is up to date and accurate. • To adhere to brand standards and action any deviation. • To ensure efficient and open communication channels – upwards as well as downwards. • Ensure that a high level of housekeeping is maintained. • To ensure that all aspects of security are maintained at the highest standards. • To ensure that RFC parts are pre-approved in writing and credit notes approved and processed. Dealer Principal to sign off all credit notes. • To ensure that perpetual stock count are done. Dealer Principal/ Accountant to spot check weekly. • To ensure that stock parameters are adhered to maximising supply rate whilst minimising dead stock. • Carrying out of all reasonable instructions/ duties given to you by any member of management, from time to time. Qualifications and Experience Minimum Requirements Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04 3 - 5 years' experience in a similar environment, of which at least 1 - 3 years' supervisory / team lead experience Valid South African driver's license Skills and Personal Attributes Skills & Attributes Business Acumen Change Management Client Focus Improvement Orientation Inspirational Leadership Interpersonal Effectiveness Judgement Persistence and Tenacity Personal Courage Planning and Organising Results Orientation Technical Competencies Customer Service Knowledge of parts, components and material Operational Implementation Operational Planning Organisational excellence and productivity culture People Management and Development skills Planning, monitoring, evaluation and reporting Product and or Service knowledge Uphold Ethics and Values

Our well-established automotive dealer client currently holds a vacancy for an experienced Dealer Principal based in Durban. Job description: A fast-paced and exciting environment, where achievement is suitably rewarded in an ever-challenging and continually growing industry. If you are passionate about the motor industry and about providing a superior customer experience then this position is for you! The position involves the formulation and administration of company/corporate policy in order to obtain given objectives. The ideal candidate will need to: Establish and maintain, in line with overall company policies and/ or accepted practices, corporate target objectives Ensure all departments achieve profit margins agreed to in their objectives/budgets. Control cash flow, stock and assets at a level commensurate with profit requirements and satisfactory return on investment Recruit and retain skilled staff to meet given requirements through the sale of vehicles, associated products, parts and labour, according to financial resources available, in order to create profitability for the company whilst giving total customer satisfaction. Encourage effective teamwork Self-management and alignment with group values To personally examine, on a monthly basis, all accounts, operating controls and composite figures for accuracy and to initiate improvement or corrective action promptly where required Required skills/ competencies: Negotiating Persuasiveness Active listening Managing people Managing and maintaining manufacturer relationships Adherence to dealership Employment Equity Plan/ targets Knowledge of: The retail motor industry Vehicle financing Monitoring of vehicle stock Parts stock Monitoring of vehicle sales and associated products Parts sales and labour sales Managing effective and skilled staff   To qualify for an opportunity the following is essential: Senior Certificate (Grade 12/Matric) is a minimum educational requirement A tertiary marketing and/ or sales qualification would be advantageous Computer literacy Experience on Autoline/ Kerridge advantageous A knowledge and drive to Social Media interaction Valid SA driver’s license is essential Sound understanding of finance and financial transactions A passion for people and the ability to control and motivate staff (good people skills) A passion for vehicles and the industry

Our busy well-established automotive dealer client based in Kempton Park currently holds a vacancy for an experienced Service Manager. Job Description KEY OUTPUTS: - Ensures appropriate allocation of work to technicians. - Ensures work completed meets service delivery and quality. control requirements. - Effectively arranges for the allocation and distribution of outwork to service providers. - Accurately orders supplies for the workshop. - Ensure customers’ needs are understood and resolved. - Leadership of the team. Position Overview: Specific Role Responsibilities KEY OUTPUTS: - Ensures appropriate allocation of work to technicians. - Ensures work completed meets service delivery and quality. control requirements. - Effectively arranges for the allocation and distribution of outwork to service providers. - Accurately orders supplies for the workshop. - Ensure customers’ needs are understood and resolved. - Leadership of the team. Qualifications and Experience - Qualified Technician with leadership skills. - Previous experience as a Foreman and/or Team Leader will be advantageous. - Proven track record of successes and achievements. Skills and Personal Attributes KNOWLEDGE AND SKILLS: - Sound understanding of processes and systems - Good product knowledge. - People Management skills need to lead/drive a great team. - Communication Skills. - MS Office (intermediate). - Motivated and Enthusiastic about the product. - Excellent leadership skills and abilities. N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)

Our passenger and commercial vehicle client is looking to employ an experienced Manager for their dealership.

Job Description	KEY OUTPUTS: - Effective leadership of the after sales function. - Ensures that profitability and unit relevant targets are met or exceeded. - Ensures efficient administration – vital for this position - Ensures all processes are adhered to. - Ensures clean OEM audit results at all times. -Sound technical know-how of the parts and warehouse environment -Sound technical know-how of the service department, the service environment and the ability to address customer issues with technical insight -The ability to drive service hours to a maximum of potential and the ability to take decisive action on non-performance candidates. -Ensures Quality Customer Service and maintain the highest customer satisfaction levels - Promotes high staff morale while enforcing a high-performance culture - Promotes staff development and ensures appropriate discipline levels
Position Overview
Specific Role Responsibilities
Qualifications and Experience	QUALIFICATIONS: - Matric - Tertiary qualification preferable - Leadership development certifications will be an added advantage - 5 to 10 years after sales experience essential - Valid Driver’s license
Skills and Personal Attributes	KNOWLEDGE AND SKILLS: - Good team leader - Excellent product knowledge - Innovative - Business and financial acumen - Sound knowledge of dealership group requirements. - Understanding and adherence to franchise policies and procedures. - People orientated (good people skill). - Customer orientated. - Computer literate – MS Office intermediate.