Current Jobs

Our mining client based in Hotazel and Kuruman is looking to employ a well experienced HR Manager with General HR Management experience responsible for a staff complement of app. 300 + in total. Basic Salary R80 000, plus benefits. The successful candidate will be responsible to provides leadership, subject matter expertise, collaboration and direction to the Mine’s Human Resources (HR) function in developing, implementing and leading effective HR strategies, policies, programmes and procedures that are aligned with the Vision, Mission, Values and business objectives considering the impact thereof on all internal and external stakeholders.  Key Result Areas: 

• Responsible to define, lead and own the local HR and people strategy and participate in the design, development, and delivery of different actions so that the outcomes meet the Operation’s current and future business objectives through attraction, engagement, development, and motivation of employees.
• Partner with the General Manager and his management team through the interpretation of HR policies and employment legislation, advice on risk management, coach and support the management team in handling a wide range of HR related matters.
• Compliance to and the reporting of the Work Place Skills Plan/Annual Training Report, Mine specific and the Employment Equity Report.
• Partner with Group HR function to effectively implement organizational development, employee relations, communications, compensation and benefits, and streamlined HR service delivery systems and programs aligned to Group HR standards.
• Identify organizational development needs and in partnership with stakeholders’ design and implement strategies to address the needs and optimize grant opportunities in partnership with the group HR development team, execute the mine specific talent management plan.
• Lead a team of human resources professionals.
• Ensure that the team structure is resourced by motivated, engaged and empowered staff.

JOB REQUIREMENTS: The ideal applicant will possess the following:-

• Grade 12 or equivalent academic qualification.
• Degree in Human Resource Management or equivalent.
• More than seven (7) years relevant experience in a general HR environment, of which at least five years have been in a managerial position.
• Extensive knowledge of applicable legislation (e.g., BCEA, EE, LRA, Skills Development).
• Advanced Computer Literacy and Microsoft Office Suite. (Advanced level)
• Valid Code 08 (EB) drivers’ license.
• Knowledge of computerised HR, Payroll and Time & Attendance systems

• Knowledge of applicable legislation and Main Agreements.
• Knowledge of recruitment process and specific requirements

COMPETENCIES: KNOWLEDGE -Knowledge of the mining, construction industry. -Detailed knowledge of Wage Determination 452, BCEA, LRA and other relevant legislation. -HR Administration & Information Systems. -Sound knowledge of various Personnel functions. SKILLS -Good oral and written communication skills -Good accounting skills -Good analytical skills -Excellent interpersonal skills -Advanced Computer literacy skills -Leadership skills -Good planning and organizational skills  ATTITUDE/CAPABILITY -Self-motivated and independent -Impartial -Time conscious -Patient in dealing with people -Attention to detail -Ability to work under pressure -Conscientious (weighs the impact of decisions) -Deadline driven -Willing to work extended hours to meet deadlines at correct standard          

Our well known automotive vehicle dealer client based in Kimberley looking to employ an experienced Workshop Manager. This position will be suited to an experienced person who has the ability to manage an organised and profitable service department; delivering high quality service and focused on customer satisfaction. Responsible for mentoring and leading all departmental staff, ensure that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains a consistently high level of customer satisfaction. Specific Role Responsibilities: The responsibilities of a Service Manager include the following tasks: • Drive the achievement of productivity, efficiency and customer service level index goals and objectives. • Manage a profitable workshop against budget, including analyzing workshop performance data e.g. productivity of technical staff, labour rates, efficiency of workshop, expense monitoring and control etc. • Manage escalated workshop (technical) problems accordingly, including: • Escalation of technical/ product related issues to Bt. • Ensuring continuous support and guidance to technical staff throughout technical problem-solving stages. • Ensuring future corrective action plans to address various technical problems are implemented. • Ensure accurate workshop capacity planning according to productive and available staff is done. • Control (WIP) work in progress on all vehicles in the workshop daily to maintain an acceptable level, and manage end-to-end throughput, maintaining awareness of the status of all vehicles. • Achieve industry leading standards of customer care, process efficiency and cost control. • Exceed all targets and labour sales objectives through efficient workshop operations management. • Ensure efficient equipment and asset control, and administration processes. • Ensure the highest level of customer satisfaction, service level achievement, and customer retention. • Responsible for the annual budget of Service Department. • Manage risk (financial and non–financial) within department. • Ensure compliance with OEM and business policies and processes, as well as adherence to relevant workshop operating procedures and practices. • Maintain good housekeeping within department, including ensuring compliance to the Brand''s CI guidelines within the department. • Manage and improve environmental, health and safety standards. • Conduct departmental meetings and general aftersales meetings to ensure effective communication. • Manage training of all service staff. • Lead, manage, attract, retain, appraise and develop staff. Qualifications and Experience: Minimum Qualifications and Experience needed: • Senior Certificate (Grade 12) or equivalent NQF 4 qualification. • 5+years’ Experience as a Service Manager • Recognised Management Diploma or Certificate – an advantage. • Qualified Motor Technician (A-certification) – an advantage. Other: • Valid, unendorsed driver’s license and the ability to competently and legitimately drive. • Computer literate • An effective understanding of financial principles, including budgeting and forecasting. • An effective understanding of relevant technology and systems. • An effective understanding of the Environmental and Occupational Health & Safety Acts. Skills: • Have sound communication skills in English and language commonly spoken in the area (speak & write). • Interpersonal competence; effective at working with people and building relationships. • Technical, mechanical insight and experience. • Business orientated thinking and resource management; basing decisions on business implications and KPI’s, focusing on cost-benefit considerations and handling resources in a sustainable manner. • Good financial acumen. • Systems oriented. • People management competence, including performance management and employee development & motivation. • Problem solving and motor vehicle fault finding skills. • Delivering results and meeting customer expectations. • Coping with pressure • A team player • Motivation to perform and achieve results; focusing on solutions and measurable results, strives for outstanding performance and sets challenging goals. • Valuing Diversity • Conflict resolution Personal Attributes • Committed • Initiative • Self-managed and resilient • Adaptability • Someone who values and builds relationships. • N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)

Our well known automotive dealer client in Menlyn is looking to employ an experienced New Vehicle Sales Manager. Basic Salary: R35,000.00 depending on experience. The New Vehicle Sales Manager is fully responsible for the management of the Brand's New Vehicle department, maximizing sales and profitability to achieve targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process. Position Overview: Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a Brand's New Vehicle Sales Manager include the following tasks:

• Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast.
• Developing the necessary sales organization to meet sales and profitability objectives.
• Ensuring optimum stock of vehicles on premises.
• Ensuring cost control to budget within the department.
• Ensure adequate product display material is available.
• Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability.
• Monitor financial performance of sales department weekly.
• Ensure that customer complaints are dealt with timeously and effectively.
• Ensure that departmental customer satisfaction/ expectation targets are met.
• Ensure direct and indirect costs remain within Company prescribed parameters.
• Establish the staffing levels and the training required to achieve sales objectives.
• Ensure that all floorplan activities are monitored.
• Ensure stock level is kept within company policy requirements.
• Maximize sale of back-end products.

  Qualifications and Experience: Minimum Qualifications and Experience needed:

• Matric
• Previous New Vehicle Sales Manager Experience
• Must have internet leads/ sales experience

Skills and Personal Attributes: Minimum requirement:

• Computer literate
• Multi-tasking ability
• Valid Driver’s License with no endorsements
• Good communication skills
• Strong admin management skills
• A team player
• Reliable
• Must be able to maintain and be a constant high performer

Our motor dealer client in  Parow currently holds a vacancy for a Used Vehicle Sales Manager. The Used Vehicle Sales Manager is fully responsible for the management of the Used Vehicle department, maximizing sales and profitability to achieve targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process. Position Overview: Should your application be short-listed, you will be contacted for an interview and/ or a psychometric assessment. If you have not received an invitation to attend an interview by 12/05/2023, please consider your application unsuccessful. Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a Used Vehicle Sales Manager include the following tasks:

• Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast.
• Developing the necessary sales organisation to meet sales and profitability objectives.
• Ensuring optimum stock of vehicles on premises.
• Ensuring cost control to budget within the department.
• Ensure adequate product display material is available.
• Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability.
• Monitor financial performance of sales department weekly.
• Ensure that customer complaints are dealt with timeously and effectively.
• Ensure that departmental customer satisfaction/ expectation targets are met.
• Ensure direct and indirect costs remain within Company prescribed parameters.
• Establish the staffing levels and the training required to achieve sales objectives.
• Ensure that all floorplan activities are monitored.
• Ensure stock level is kept within company policy requirements.
• Maximize sale of back-end products.

Qualifications and Experience: Minimum Qualifications and Experience needed:

• Matric
• Previous Vehicle Sales Manager Experience
• Must have internet leads/ sales experience

Skills and Personal Attributes: Minimum requirement:

• Computer literate
• Multi-tasking ability
• Valid Driver’s License with no endorsements
• Good communication skills
• Strong admin management skills

• A team player
• Reliable
• Must be able to maintain and be a constant high performer

Our large dealership client in Pretoria is looking to employ a very well experienced Dealer Principal with a proven track record. Overview: Job purpose and deliverables Purpose of the role: The purpose of the role is to manage a business that continually creates value for all stakeholders through the collective efforts of skilled, motivated and productive employees, the support of loyal and delighted customers and mutually beneficial relationships with manufacturers and other suppliers.

Key deliverables and outputs:

1. Develop a dealership strategy for new and repeat business

• Understand, implement and communicate dealer agreement and obtain clean audit from manufacturer
• Visit different dealers to determine best practice
• Develop an integrated dealership SWOT analysis
• Create a shared vision and mission to give purpose to the dealership. Define values to guide the dealership’s operations
• Formulate objectives and strategies for the dealership to satisfy the needs of the stakeholders
• Develop an integrated dealership marketing /business strategy and plan. Ensure each department implements its marketing / business plan
• Ensure the Management Information System is used to its optimum for marketing and customer retention
• Implement these plans and measure performance

1. Manage dealership financial performance

• Prepare a standard organisational dealership budget. Set dealership performance targets
• Measure actual dealership performance against targets and compare to APLs
• Take the appropriate corrective action
• Understand and quantify the impact of incentive programmes of the manufacturer

1. Manage financial risk and inventory security

• Ensure that Beyond Mobility’s risk management procedures are applied in each department
• Ensure that parts and vehicle stock counts are completed
• Ensure warranty claims are controlled and monitored
• Ensure that departmental debtors are managed

1. Manage departmental processes to satisfy customer needs

• Ensure that the selling processes in each department are clearly communicated and used by people
• Ensure that the procurement processes in each department are clearly communicated and used by people
• Ensure that the customer order entry and sales administration processes for each department are clearly communicated and used by people
• Ensure the financial administration processes are clearly communicated to and used by people
• Develop performance standards for each of the departmental processes, to ensure they deliver value to customers and shareholders & are communicated to people
• Measure the performance of the processes to ensure they are producing results for customers and shareholders and are communicated to people
• Ensure that process-related work is correctly allocated to people to satisfy the needs of their customers and the dealership
• Ensure the availability of parts and vehicle inventory to meet customer needs
• Ensure the quality of products delivered by each department meets the standards of the franchise
• Develop a culture of process analysis and ‘continuous improvement’ in each department.
• Ensure each department applies the organisational and manufacturer policies and procedures

1. Manage the vehicle and parts inventory resource

• Ensure that plans are made for longer term vehicle and parts stock requirements
• Ensure understanding of floor plan
• Ensure used car stock profile policy is implemented. Use trade app system effectively
• Ensure parts and vehicle managers produce sales forecasts for their departments
• Ensure daily parts and vehicle stock reviews are completed
• Ensure the parts and vehicle stock controllers place orders using the correct organisational and franchise procedures
• Ensure that parts and vehicles are correctly received into stock
• Ensure that sales forecasts are updated correctly
• Establish a list of reliable used vehicle suppliers
• Establish a list of reliable parts suppliers
• Establish a list of reliable trade dealers
• Ensure that monthly stock profiles are completed for vehicles and parts

1. Manage dealership physical resources

• Ensure all departmental tools and equipment conforms to, and is maintained to the franchise requirements.
• Ensure the technical information used by each department is kept up to date and available to all people
• Ensure an adequate number of workbays, parking bays and departmental space is available
• Implement organisational OHS Act requirements in each department
• Implement franchise and organisational housekeeping and corporate identity requirements, to instill a sense of pride in each department and provide a good first impression on customers
• Ensure that the dealership management information system is maintained to supplier and organisational requirements

1. Lead the team to develop and maintain positive working relationships and reach objectives

• Provide support/guidance to team and deal with general problems on an ongoing basis
• Discipline staff where required and in line with organisational policies and procedures
• Provide staff with clear performance standards, job profiles and development plans
• Conduct employee performance reviews
• Ensure all staff are trained and updated on all systems/processes/products and have the necessary skills to perform optimally
• Identify the required number of staff to be developed and consider Employment Equity policies in this process

Internal customers

• FE; Dealer Management Team; All business units

External stakeholders

• Financial Institutions; OEM; Suppliers; Manufacturers

Overview: Essential individual competencies to be successful in the job

Academic qualifications Related tertiary qualification Note: Driver’s License

Work experience 5+  years in a motor retail environment at management level Experience engaging at executive management level

Knowledge and Skills Achieving consistent financial performance Maintaining & developing manufacturer, insurance approvals and generate new business Company and franchise core standards and procedures Ability to set and implement strategic plans Understanding of business benchmarks/targets Knowledge of the industry and understanding of business benchmarks & targets and the ability to implement plans to achieve these targets Sound understanding of CSI elements/scoring process Highly developed persuasive and influencing communication skills Solid problem solving and communications skills Critical thinking skills to analyse and diagnose requirements and solve relatively complex problems Computer, technology and systems

Behavioural Attributes Commitment to behaving ethically and correctly Building relationships internally and externally Remain resilient with stress and pressures Inspiring leader Target driven Concern for corporate governance and legal compliance A concern for financial goals, results to ensure business viability Building trusting relationships (staff, customers) A strong drive to create value for the customer

Level of Decision Making	Level of Problem Solving
Decision making takes operational trends and business plan into account and generates multiple possibilities that involve trade-offs and juggling of multiple variables (budget, people, technology).	Problem solving requires specialist and/or highly technical ideas/concepts.

        N.B. (Only candidates that meet the criteria will be shortlisted and contacted)  N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)      

Our well known luxury dealer client based in Johannesburg currently holds vacancy for a Workshop Foreman. Reporting to the Service Manager, the primary purpose of this position is to repair Passenger Cars & Vans according to dealer/distributor's standards and specifications in the most productive way. He/she needs to ensure that a “fix right first time” standard is maintained by effectively supervising and motivating workshop staff to obtain maximum productivity, efficiency and customer satisfaction. When taking over and transferring tasks and responsibilities, it is essential to ensure that all information is received and explained directly from the Service Advisor in as detailed a manner as possible, so that subsequent steps in the process can be carried out in the best way possible.

• Ability to install and administer computer hardware, software and networks
• Excellent analytical problem-solving skills
• Decision-making skills
• Effective verbal, written, presentation, and listening communication skills
• Computer skills including the ability to operate computerised accounting spreadsheet, word processing, graphics and website development programmes at a highly proficient level
• Stress management skills
• Time management skills
• Customer orientated
• Interpersonal skills
• Ability to work in a team as well as independently
• Customer orientated
• Ability to handle confidential matters, set priorities, work well under pressure with attention to detail
• Articulate and diligent
• Planning & Organising
• Delivering Results & Meeting Customer Expectations
• Leading & Supervising
• Following Instructions & Procedures
• Coping with Pressure & Setbacks
• Adapting & Responding to Change
• Achieving Personal Work Goals & Objectives
• Deciding & Initiating Action

Job Description

• Develop and implement a staff resource plan in response to the needs of the workshop
• Manage and record staff leave, training and other “non-billable” time correctly in order to minimise the impact on productivity and revenues - in conjunction with the Workshop Manager
• Motivate team members using appropriate and approved methods to produce their best results
• Ensure efficient and correct “loading” of workshop hours
• Load workshop according to productive and available staff
• Ensure that CSI is consistently above Group minimum standard at all times
• Develop and commit to relevant labour sales and profit targets in relation to the Workshop
• Manage and monitor labour sales and workshop profitability at all times
• Conduct effective Workshop Planning
• Control workshop productivity (i.e. hours worked / hours sold) and efficiency (i.e. flat rate time with actual time
• Review all allocating hours clocked on all job cards to hours sold (i.e. profitability)
• Assist with unresolved technical problem
• Assist and guide technical staff throughout technical problem identifying stages
• Implement future corrective actions plans to various technical problems
• Monitor and communicate staff target achievements and implement corrective action plans
• Assist technicians with unresolved technical problem
• Ensure customer is informed off all work done on vehicle via Service Advisor
• Maintain and monitor Productivity reports
• Maintain a database recording the mechanics/ technicians time and efficiency analysis
• Assist technical staff with problems and facilitate on the job training
• Ensure that warranty work is done in accordance with PC standard warranty policies and procedures
• Ensure that all sundries and controlled wastages of consumables are minimized
• Plan staff leave, training and other “non-productive” times efficiently in order to minimize negative effects on productivity
• Ensure customer needs are attended to and actioned according to agreed deadlines and quality standards
• Monitor and maintain technology and ensure maximum access.
• Improve and maintain customer service index percentages to agreed standards
• Pre-write job cards if necessary
• Liaise with the Parts Department regularly and according to agreed processes to ensure timeous availability of parts
• Ensure that all relevant PC core standards are adhered to at all times
• Ensure that correct technical information is available and used by Technicians
• Ensure that all information in the WIS and Star Diagnosis are up-to-date and accurate at all times
• Ensure all specialized workshop equipment is in workable condition (i.e. diagnostic testers, lifts, special tools, complete toolboxes etc
• Ensure neat and tidy workshop space at all times
• Ensure all relevant soft/hard copy documents are filed accurately for easy accessibility
• Ensure compliance to Brand's CI (corporate identity) guidelines within department
• Discuss all Brands bulletins, workshop comebacks and escalated technical problems

N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)          

Our busy Commercial dealership client based in Rustenburg is looking to employ an experienced Service Manager.

Salary 25k - R30k, plus benefits

Must have:

Good communication skills

Excellent customer service skills

Stable track record

Extremley good admin skills

Job Description

• Ability to control resources at a level commensurate with profit requirements and enhanced customer relations. • Ability to maximize departmental profitability through the sale of labour and associated products to franchise and non-franchise customers. • Supervision of staff, management of performance, discipline and other staff management related functions. • Ability to ensure Service Department achieves budget objectives through daily, weekly and monthly monitoring and control of accounts, operating controls and composite figures. • Ability to ensure efficient operation of the Service Department through efficient labour utilization, productivity and sales. • Ability to ensure excellence in customer service. • Ability to maintain effective control of expenses through monthly examination of management accounts to ensure expenditure for the Service Department is in line with budgeted labour sales

Position Overview The main purpose of the job is to ensure efficient and profitable operation of the Service Department by meeting the objectives that cover the Service Department’s operating policies and standards to achieve both high levels of customer satisfaction, retention and profitability.

Specific Role Responsibilities • Customer focused management • Strong motivational and negotiation skills • Excellent people management skills • Focus on driving performance

Qualifications and Experience • Matric • A minimum of 5-years’ Service Manager’s experience is essential • Qualified Diesel Mechanic Technician • Management Certification will be an added advantage • Truck & Bus Product Knowledge a MUST • Valid Driver’s License C1, EC will be an added advantage • Fully computer literate • Kerridge experience will be beneficial.

 N.B. (Only candidates that meet the criteria will be shortlisted and contacted)

 N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)

Our well known motor dealer client based in Durban is looking to employ a Used Vehicle Sales Manager, preferably with VW experience. Salary: R 35 000 to R 40 000 Headcount: 73 Experience: At least 5 years Motor retail experience (VW experience) Overview: Job purpose and deliverables Core purpose of the role The core purpose of this position is to manage the sales team in order to sell the maximum number of vehicles at optimum profitability whilst ensuring customer satisfaction and growing market share.  To be successful in the role, you will be an inspiring leader, be target driven and excel at building trusting relationships, both with employees and clients.  You will have a strong understanding of customer expectations. Key deliverables and outputs

• Analyse the SA motor market and dealer operations, identify opportunities and build the market share within your own area of responsibility.
• Have a thorough understanding of Key Financial Indicators, and manage these to ensure optimal performance within the New Sales division.
• Manage financial risk and inventory security through effective stock control processes
• Manage the sales process to satisfy the customer’s needs, ensuring CSI targets are met continuously
• Use The Company's Retail & OEM sales systems and procedures, and ensure these are followed by your team as well.
• Recruit, appoint and develop staff, continuously monitoring performance, and addressing issues of concern
• Lead the team to develop and maintain positive working relationships and reach objectives
• Understand and implement The Company's value based management principles

Overview: Essential individual competencies to be successful in the job Academic qualifications Essential:

• Matric Certificate
• Unendorsed driver’s license
• A marketing or finance diploma/degree will be an advantage

Work experience Essential:

• Experience in the field in a management capacity

Knowledge Essential:

• Sales and marketing principles
• People management
• Financial key indicators
• Computer and DMS systems
• Product knowledge

Skills Essential:

• Customer relationship skills
• Financial management
• Interpersonal skills
• Communication, presentation
• Coaching skills
• Planning and organising

Personal Attributes Essential:

• Concern for customer service
• Interpersonal sensitivity
• Persuasiveness
• Development orientation
• Concern for communication
• Entrepreneurial drive
• Business acumen
• Concern for standards
• Reliability
• Self Confidence

N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)

Job Description	Our  well known motor dealer client in Cape Town is currently seeking a Manager: Service to join their team. As a service manager, you will be responsible for overseeing a team of service technicians, Advisors ensuring customer satisfaction, and managing service operations.
Position Overview	Reporting to the Dealer Principal, we welcome applicants from a variety of job categories/streams who possess the necessary qualifications and experience to excel in this role. If you are a natural leader with a passion for the automotive industry and a proven track record of success in service management, we encourage you to apply for this position. Keywords such as leadership, management, customer service, industry regulations, and automotive technology are essential to this role and will be valued in the selection process.
Specific Role Responsibilities	Manage and lead a team of service technicians Ensure quality control and customer satisfaction Develop and maintain customer relationships Plan and coordinate service operations Analyze and improve service processes and procedures Ensure compliance with industry regulations and safety standards Manage inventory and supplies Monitor and maintain equipment
Qualifications and Experience	Minimum of Grade 12 coupled with a National Certificate/Diploma at NQF Level 4 5+ years of experience in automotive service management is a must Bachelor's degree in Automotive Technology or related field will be an advantage Must have a valid driver’s license and a clear Criminal Record
Skills and Personal Attributes	Excellent communication and interpersonal skills Knowledge of automotive technology and industry regulations Ability to work in a fast-paced environment Strong leadership and management skills

Job Description	Our well know truck dealership client in JHB currently has a vacancy for a Dealer Principal based in Johannesburg. The position requires a high profile, experienced, passionate person, who enjoys autonomy and is confident in achieving business growth. The focus of this role is about driving and achieving results.
Position Overview	The position requires a high profile, experienced, passionate person, who enjoys autonomy and is confident in achieving business growth. The focus of this role is about driving and achieving results.
Specific Role Responsibilities	Knowledge & Skills Required: Ability to deliver bottom line results while ensuring compliance to company policies and corporate governance Ability to develop and implement strategies for growth Strong entrepreneurial skills Sound financial / accounting knowledge Good business acumen Ability to make sound business decisions Ability to apply modern business methods Ability to ensure maximum efficiency and profitability in all departments. Ability to create a customer centric environment and maximize customer service levels Ability to control cash flow, stocks and assets at a level commensurate with profit requirements and satisfactory return on investment Ability to manage risk and ensure audit requirement compliance Ability to ensure dealer compliance to franchise standards and target requirements Ability to create a high performance culture and climate in the dealership Strong ability to motivate and retain talent Ability to develop and encourage strong working relationships at all levels in the business Ability to manage performance and deal with poor-performance immediately

Qualifications and Experience

Minimum Qualification/s & Experience Required: Matric with a relevant Degree or similar Recognised Management/ Leadership Diploma or Certificate – desired. A minimum of five years’ experience as a Dealer Principal in a Commercial Vehicles environment within the Automotive Retail Industry. Automate or Kerridge Other Requirements: Valid, unendorsed driver’s license and the ability to competently and legitimately drive. Computer literate; highly proficient in Excel, Outlook, Powerpoint and Word. A working knowledge of the application of OHS, NCA, CPA, FICA and other legislation and frameworks relevant to the retail motor industry. A working knowledge of the application of Labour legislation. Knowledge and ability to use relevant DMS functions (Automate). Behavioural Competencies:  Cultural sensitivity toward customers and staff  Competitive and results focussed  Integrity and entrepreneurial flair  Professional  Reliable and responsible Innovative and energetic