Current Jobs

Our well known vehicle dealer client based in Bloemfontein currently holds a vacancy for a Service Manager. This position will be suited to an experienced person who has the ability to manage an organised and profitable service department; delivering high quality service and focused on customer satisfaction. Responsible for mentoring and leading all departmental staff, ensure that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains a consistently high level of customer satisfaction. Basic salary: R35,000 – R40,000.00 depending on experience. Benefits: Company Vehicle, Fuel allowance (Capped), Medical aid (Company Contribution 50%), Provident Fund, Funeral Cover. Position Overview: Should your application be short-listed, you will be contacted for an interview and/ or a psychometric assessment. If you have not received an invitation to attend an interview by 24/03/2023, please consider your application unsuccessful. Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a Service Manager include the following tasks:

• Drive the achievement of productivity, efficiency and customer service level index goals and objectives.
• Manage a profitable workshop against budget, including analyzing workshop performance data e.g. productivity of technical staff, labour rates, efficiency of workshop, expense monitoring and control etc.
• Manage escalated workshop (technical) problems accordingly, including:
• Escalation of technical/ product related issues to the Brand Head office
• Ensuring continuous support and guidance to technical staff throughout technical problem-solving stages.
• Ensuring future corrective action plans to address various technical problems are implemented.
• Ensure accurate workshop capacity planning according to productive and available staff is done.
• Control (WIP) work in progress on all vehicles in the workshop daily to maintain an acceptable level, and manage end-to-end throughput, maintaining awareness of the status of all vehicles.
• Achieve industry leading standards of customer care, process efficiency and cost control.
• Exceed all targets and labour sales objectives through efficient workshop operations management.
• Ensure efficient equipment and asset control, and administration processes.
• Ensure the highest level of customer satisfaction, service level achievement, and customer retention.
• Responsible for the annual budget of Service Department.
• Manage risk (financial and non–financial) within department.
• Ensure compliance with OEM and business policies and processes, as well as adherence to relevant workshop operating procedures and practices.
• Maintain good housekeeping within department, including ensuring compliance to Brand’s CI guidelines within the department.
• Manage and improve environmental, health and safety standards.
• Conduct departmental meetings and general aftersales meetings to ensure effective communication.
• Manage training of all service staff.
• Lead, manage, attract, retain, appraise and develop staff.

  Qualifications and Experience: Minimum Qualifications and Experience needed:

• Senior Certificate (Grade 12) or equivalent NQF 4 qualification.
• 5+years’ Experience as a Service Manager
• Recognised Management Diploma or Certificate – an advantage.
• Qualified Motor Technician (A-certification) – mandatory.

Other:

• Valid, unendorsed driver’s license and the ability to competently and legitimately drive.
• Computer literate
• An effective understanding of financial principles, including budgeting and forecasting.
• An effective understanding of relevant technology and systems.
• An effective understanding of the Environmental and Occupational Health & Safety Acts.

Skills:

• Have sound communication skills in English and language commonly spoken in the area (speak & write).
• Interpersonal competence; effective at working with people and building relationships.
• Technical, mechanical insight and experience.
• Business orientated thinking and resource management; basing decisions on business implications and KPI’s, focusing on cost-benefit considerations and handling resources in a sustainable manner.
• Good financial acumen.
• Systems oriented.
• People management competence, including performance management and employee development & motivation.
• Problem solving and motor vehicle fault finding skills.
• Delivering results and meeting customer expectations.
• Coping with pressure
• A team player
• Motivation to perform and achieve results; focusing on solutions and measurable results, strives for outstanding performance and sets challenging goals.
• Valuing Diversity
• Conflict resolution

Personal Attributes

• Committed
• Initiative
• Self-managed and resilient
• Adaptability
• Someone who values and builds relationships.
• Alignment with the Brand; acts as an ambassador for the Brand rand and passionate about the products.

  N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)

Our well known automotive vehicle dealer client based in Pietermaritzburg currently holds a vacancy for a Diagnostic Technician. This position will be suited to an experienced person who has excellent vehicle diagnostic and fault-finding skills and the ability to ensure that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains a consistently high level of customer satisfaction. To provide effective technical and specialist support to staff, whilst ensuring a high quality of workmanship and service delivery to customers. Position Overview: Qualifications and Experience: Minimum Qualifications and Experience needed: • Matric • Certified Diagnostic Technician Skills and Personal Attributes: Minimum requirement: • Multi-tasking ability • Valid Driver’s License with no endorsements • Good communication skills • Excellent vehicle diagnostic and fault-finding skills N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)

Our well known automotive vehicle dealer client based in Centurion is looking to employ an experienced Debtor's Clerk. Must have previous Debtors Clerk Experience within the Motor Industry Basic salary: R16,000.00 – depending on experience. Benefits: Medical aid, Provident Fund and Funeral policy This position will be suited to an experienced person who has the ability to ensure proper accounting and reconciliation of all accounts and ensuring the collection of outstanding dealership funds. The candidate needs to excel at organisation and pay attention to detail. Skills with math and numbers also prove beneficial. The candidate should be familiar with accounting and bookkeeping as a whole. Accuracy in accounting computations and data entry are also a critical skill that is required. Position Overview: Should your application be short-listed, you will be contacted for an interview and/ or a psychometric assessment. If you have not received an invitation to attend an interview by 22/03/2023, please consider your application unsuccessful. Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a Debtors Clerk include the following tasks: Responsible to control the full debtor’s function at the dealership, such as (but not limited to): • Assist with open new accounts and conducting accurate reference checks of all debtors. • Update all reconciliations accurately and timeously. • Escalate any account problems to relevant departmental managers (e.g. F&I). • Accurately monitor outstanding funds and changes in daily/ monthly age analysis. • Ensure all information on each customer’s account is accurate. • Compile debtor statements and send to debtors. • Ensure accurate allocation of all deposits to correct accounts, and correspond with invoices and statements. • Follow up on all outstanding debtor payments. • Establish appropriate rapport with all debtors. Qualifications and Experience: Minimum Qualifications and Experience needed: • Matric • Qualification in Finances, advantageous. • Previous Debtors Clerk Experience within the Motor Industry Skills and Personal Attributes: Minimum requirement: • Computer literate • Self-motivated, trustworthy and highly responsible. • Good in Communication • Reliable • Results driven and orientated • Attention to detail, highly accurate • Following instructions and procedures N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)

Our well known automotive vehicle dealer client based in Johannesburg currently holds a vacancy for an experienced Used Vehicle Sales Manager with a proven track record.

Overview: Job purpose and deliverables

Core purpose of the role The core purpose of this position is to meet and exceed targets and customer expectations at every phase of the selling process. To be successful in the role, you would have a passion for the business, up to date product knowledge, have the ability to follow up on leads and have an excellent closing ratio. You will have a professional personal image and will have a drive to meet targets in terms of units, profit and CSI/CCS targets.

Key deliverables and outputs

• Manage the used vehicle sales department as per Company and manufacturer requirements • Control varied activities at an optimal pace to achieve required targets • Ensure sales and CSI targets are met / exceeded. • Grow market share • Manage the frontline and administrative staff, ensuring all functions operate at optimum levels • Control departmental expenses • Ensure good relationships with manufacturer, customers, service & parts department • Implement and maintain value-adding processes in the department • Motivate, inspire and involve departmental staff • Create and maintain professional working relationships. • Protect the company against risk.

Overview: Essential individual competencies to be successful in the job

Academic qualifications

Essential: • Matric Certificate • Unendorsed driver’s license • A marketing or finance diploma/degree will be an advantage • 5 years experience

Work experience

Essential: • Willingness to work flexible hours/overtime • Proof of targets/units/GP achieved over the past 12 months

Knowledge

Essential: • Excellent selling skills • Product knowledge or the ability to quickly acquire • Computer literacy • Internal & manufacturer standards • Product knowledge • Financial understanding of business • Management of people and dynamics • General business understanding Skills

Essential: • Driving skills • Persuasive communication style • Ability to work without close supervision • Attention to detail • Time management • Communication • Computer sills – Kerridge • Deadline & Customer service orientation Personal Attributes

Essential:

• Organizational awareness • Concern for customer service • Entrepreneurial drive • Business acumen • Concern for standards • Interpersonal sensitivity • Concern for communication • Self-confidence • Reliability • Assertiveness and outstanding interpersonal relationships • Ability to work under pressure and be results orientated • Ability to delegate, follow up and strong sense of duty towards customers • Ability to develop relationships at all levels-customers, manufacturer, staff, superiors and head office • Expanding business to new markets • Maintain professional appearance and image, courteous and well spoken

   

Our busy commercial dealership client based in Kempton Park is looking to employ an experienced Service Manager. Job Description • Ability to control resources at a level commensurate with profit requirements and enhanced customer relations. • Ability to maximize departmental profitability through the sale of labour and associated products to franchise and non-franchise customers. • Supervision of staff, management of performance, discipline and other staff management related functions. • Ability to ensure Service Department achieves budget objectives through daily, weekly and monthly monitoring and control of accounts, operating controls and composite figures. • Ability to ensure efficient operation of the Service Department through efficient labour utilization, productivity and sales. • Ability to ensure excellence in customer service. • Ability to maintain effective control of expenses through monthly examination of management accounts to ensure expenditure for the Service Department is in line with budgeted labour sales Position Overview The main purpose of the job is to ensure efficient and profitable operation of the Service Department by meeting the objectives that cover the Service Department’s operating policies and standards to achieve both high levels of customer satisfaction, retention and profitability. Specific Role Responsibilities • Customer focused management • Strong motivational and negotiation skills • Excellent people management skills • Focus on driving performance Qualifications and Experience • Matric • A minimum of 5-years’ Service Manager’s experience is essential • Qualified Diesel Mechanic Technician • Management Certification will be an added advantage • Truck Product Knowledge a MUST • Valid Driver’s License C1, EC will be an added advantage • Fully computer literate  

Our automotive vehicle dealer client based in Parow is looking to employ a Bookkeeper with motor industry experience. Job Description The specifications for this position are:

• Must have Motor Industry experience
• Matric or equivalent qualification mandatory
• Finance or similar degree/ diploma would be advantageous
• Minimum of 3 years’ finance experience in same or similar roles
• Experience on Drive and Kerridge/ Autoline
• Valid driver’s licence
• Deadline driven individual who can work independently and as part of a team.

N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)

Our large vehicle dealer client in Gauteng is looking to employ a very well experienced Dealer Principal with a proven track record. Overview: Job purpose and deliverables Purpose of the role: The purpose of the role is to manage a business that continually creates value for all stakeholders through the collective efforts of skilled, motivated and productive employees, the support of loyal and delighted customers and mutually beneficial relationships with manufacturers and other suppliers. Key deliverables and outputs: Develop a dealership strategy for new and repeat business Understand, implement and communicate dealer agreement and obtain clean audit from manufacturer Visit different dealers to determine best practice Develop an integrated dealership SWOT analysis Create a shared vision and mission to give purpose to the dealership. Define values to guide the dealership’s operations Formulate objectives and strategies for the dealership to satisfy the needs of the stakeholders Develop an integrated dealership marketing /business strategy and plan. Ensure each department implements its marketing / business plan Ensure the Management Information System is used to its optimum for marketing and customer retention Implement these plans and measure performance Manage dealership financial performance Prepare a standard organisational dealership budget. Set dealership performance targets Measure actual dealership performance against targets and compare to APLs Take the appropriate corrective action Understand and quantify the impact of incentive programmes of the manufacturer Manage financial risk and inventory security Ensure that Beyond Mobility’s risk management procedures are applied in each department Ensure that parts and vehicle stock counts are completed Ensure warranty claims are controlled and monitored Ensure that departmental debtors are managed Manage departmental processes to satisfy customer needs Ensure that the selling processes in each department are clearly communicated and used by people Ensure that the procurement processes in each department are clearly communicated and used by people Ensure that the customer order entry and sales administration processes for each department are clearly communicated and used by people Ensure the financial administration processes are clearly communicated to and used by people Develop performance standards for each of the departmental processes, to ensure they deliver value to customers and shareholders & are communicated to people Measure the performance of the processes to ensure they are producing results for customers and shareholders and are communicated to people Ensure that process-related work is correctly allocated to people to satisfy the needs of their customers and the dealership Ensure the availability of parts and vehicle inventory to meet customer needs Ensure the quality of products delivered by each department meets the standards of the franchise Develop a culture of process analysis and ‘continuous improvement’ in each department. Ensure each department applies the organisational and manufacturer policies and procedures Manage the vehicle and parts inventory resource Ensure that plans are made for longer term vehicle and parts stock requirements Ensure understanding of floor plan Ensure used car stock profile policy is implemented. Use trade app system effectively Ensure parts and vehicle managers produce sales forecasts for their departments Ensure daily parts and vehicle stock reviews are completed Ensure the parts and vehicle stock controllers place orders using the correct organisational and franchise procedures Ensure that parts and vehicles are correctly received into stock Ensure that sales forecasts are updated correctly Establish a list of reliable used vehicle suppliers Establish a list of reliable parts suppliers Establish a list of reliable trade dealers Ensure that monthly stock profiles are completed for vehicles and parts Manage dealership physical resources Ensure all departmental tools and equipment conforms to, and is maintained to franchise requirements Ensure the technical information used by each department is kept up to date and available to all people Ensure an adequate number of workbays, parking bays and departmental space is available Implement organisational OHS Act requirements in each department Implement franchise and organisational housekeeping and corporate identity requirements, to instill a sense of pride in each department and provide a good first impression on customers Ensure that the dealership management information system is maintained to supplier and organisational requirements Lead the team to develop and maintain positive working relationships and reach objectives Provide support/guidance to team and deal with general problems on an ongoing basis Discipline staff where required and in line with organisational policies and procedures Provide staff with clear performance standards, job profiles and development plans Conduct employee performance reviews Ensure all staff are trained and updated on all systems/processes/products and have the necessary skills to perform optimally Identify the required number of staff to be developed and consider Employment Equity policies in this process Internal customers FE; Dealer Management Team; All business units External stakeholders Financial Institutions; OEM; Suppliers; Manufacturers Overview: Essential individual competencies to be successful in the job Academic qualifications Related tertiary qualification Note: Driver’s License Work experience 7+ years in a motor retail environment at management level Experience engaging at executive management level Knowledge and Skills Achieving consistent financial performance Maintaining & developing manufacturer, insurance approvals and generate new business Company and franchise core standards and procedures Ability to set and implement strategic plans Understanding of business benchmarks/targets Knowledge of the industry and understanding of business benchmarks & targets and the ability to implement plans to achieve these targets Sound understanding of CSI elements/scoring process Highly developed persuasive and influencing communication skills Solid problem solving and communications skills Critical thinking skills to analyse and diagnose requirements and solve relatively complex problems Computer, technology and systems Behavioural Attributes Commitment to behaving ethically and correctly Building relationships internally and externally Remain resilient with stress and pressures Inspiring leader Target driven Concern for corporate governance and legal compliance A concern for financial goals, results to ensure business viability Building trusting relationships (staff, customers) A strong drive to create value for the customer Level of Decision Making Level of Problem Solving Decision making takes operational trends and business plan into account and generates multiple possibilities that involve trade-offs and juggling of multiple variables (budget, people, technology). Problem solving requires specialist and/or highly technical ideas/concepts. N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)      

Our motor dealer client in Alberton currently holds a vacancy for a New Vehicle Sales Manager. The New Vehicle Sales Manager is fully responsible for the management of the New Vehicle department, maximizing sales and profitability to achieve targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process. Position Overview: Should your application be short-listed, you will be contacted for an interview and/ or a psychometric assessment. Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a New Vehicle Sales Manager include the following tasks: •Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast. •Developing the necessary sales organization to meet sales and profitability objectives. •Ensuring optimum stock of vehicles on premises. •Ensuring cost control to budget within the department. •Ensure adequate product display material is available. •Monitor financial performance of sales department weekly. •Ensure that customer complaints are dealt with timeously and effectively. •Ensure that departmental customer satisfaction/ expectation targets are met. •Ensure direct and indirect costs remain within Company prescribed parameters. •Establish the staffing levels and the training required to achieve sales objectives. •Ensure that all floorplan activities are monitored. •Ensure stock level is kept within company policy requirements. •Maximize sale of back-end products. Qualifications and Experience: Minimum Qualifications and Experience needed: • Matric • Previous Vehicle Sales Manager Experience • Previous experience with New brands. • Must have internet leads/ sales experience Skills and Personal Attributes: Minimum requirement: • Computer literate • Multi-tasking ability • Valid Driver’s License with no endorsements • Good communication skills • Strong admin management skills • A team player • Reliable • Must be able to maintain and be a constant high performer

Our busy commercial dealership client based in Ekurhuleni is looking to employ an experienced Service Manager. Job Description • Ability to control resources at a level commensurate with profit requirements and enhanced customer relations. • Ability to maximize departmental profitability through the sale of labour and associated products to franchise and non-franchise customers. • Supervision of staff, management of performance, discipline and other staff management related functions. • Ability to ensure Service Department achieves budget objectives through daily, weekly and monthly monitoring and control of accounts, operating controls and composite figures. • Ability to ensure efficient operation of the Service Department through efficient labour utilization, productivity and sales. • Ability to ensure excellence in customer service. • Ability to maintain effective control of expenses through monthly examination of management accounts to ensure expenditure for the Service Department is in line with budgeted labour sales Position Overview The main purpose of the job is to ensure efficient and profitable operation of the Service Department by meeting the objectives that cover the Service Department’s operating policies and standards to achieve both high levels of customer satisfaction, retention and profitability. Specific Role Responsibilities • Customer focused management • Strong motivational and negotiation skills • Excellent people management skills • Focus on driving performance Qualifications and Experience • Matric • A minimum of 5-years’ Service Manager’s experience is essential • Qualified Diesel Mechanic Technician • Management Certification will be an added advantage • Truck & Bus Product Knowledge a MUST • Valid Driver’s License C1, EC will be an added advantage • Fully computer literate • Kerridge experience will be beneficial.  

Our well known automotive vehicle dealer client based in Pietermaritzburg looking to employ an experienced Workshop Manager. This position will be suited to an experienced person who has the ability to manage an organised and profitable service department; delivering high quality service and focused on customer satisfaction. Responsible for mentoring and leading all departmental staff, ensure that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains a consistently high level of customer satisfaction. Specific Role Responsibilities: The responsibilities of a Service Manager include the following tasks: • Drive the achievement of productivity, efficiency and customer service level index goals and objectives. • Manage a profitable workshop against budget, including analyzing workshop performance data e.g. productivity of technical staff, labour rates, efficiency of workshop, expense monitoring and control etc. • Manage escalated workshop (technical) problems accordingly, including: • Escalation of technical/ product related issues to Bt. • Ensuring continuous support and guidance to technical staff throughout technical problem-solving stages. • Ensuring future corrective action plans to address various technical problems are implemented. • Ensure accurate workshop capacity planning according to productive and available staff is done. • Control (WIP) work in progress on all vehicles in the workshop daily to maintain an acceptable level, and manage end-to-end throughput, maintaining awareness of the status of all vehicles. • Achieve industry leading standards of customer care, process efficiency and cost control. • Exceed all targets and labour sales objectives through efficient workshop operations management. • Ensure efficient equipment and asset control, and administration processes. • Ensure the highest level of customer satisfaction, service level achievement, and customer retention. • Responsible for the annual budget of Service Department. • Manage risk (financial and non–financial) within department. • Ensure compliance with OEM and business policies and processes, as well as adherence to relevant workshop operating procedures and practices. • Maintain good housekeeping within department, including ensuring compliance to the Brand's CI guidelines within the department. • Manage and improve environmental, health and safety standards. • Conduct departmental meetings and general aftersales meetings to ensure effective communication. • Manage training of all service staff. • Lead, manage, attract, retain, appraise and develop staff. Qualifications and Experience: Minimum Qualifications and Experience needed: • Senior Certificate (Grade 12) or equivalent NQF 4 qualification. • 5+years’ Experience as a Service Manager • Recognised Management Diploma or Certificate – an advantage. • Qualified Motor Technician (A-certification) – an advantage. Other: • Valid, unendorsed driver’s license and the ability to competently and legitimately drive. • Computer literate • An effective understanding of financial principles, including budgeting and forecasting. • An effective understanding of relevant technology and systems. • An effective understanding of the Environmental and Occupational Health & Safety Acts. Skills: • Have sound communication skills in English and language commonly spoken in the area (speak & write). • Interpersonal competence; effective at working with people and building relationships. • Technical, mechanical insight and experience. • Business orientated thinking and resource management; basing decisions on business implications and KPI’s, focusing on cost-benefit considerations and handling resources in a sustainable manner. • Good financial acumen. • Systems oriented. • People management competence, including performance management and employee development & motivation. • Problem solving and motor vehicle fault finding skills. • Delivering results and meeting customer expectations. • Coping with pressure • A team player • Motivation to perform and achieve results; focusing on solutions and measurable results, strives for outstanding performance and sets challenging goals. • Valuing Diversity • Conflict resolution Personal Attributes • Committed • Initiative • Self-managed and resilient • Adaptability • Someone who values and builds relationships. • Alignment with the brand; acts as an ambassador for the Brand and passionate about the products. N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)