Our well known Commercial dealer client based in Pretoria currently holds a vacancy for experienced SALES EXECUTIVES with a proven track record. Must have Commercial Vehicle Sales Executives with minimum of 3 years sales experience. This position will be suited to an experienced person who has the ability to attract clients; provide excellent customer service and maintain high levels of sales on an ongoing basis. The candidate for this position will be responsible for selling Commercial Vehicles for personal and commercial use. Their duties include meeting with customers to discuss their needs, promoting sales offers at their dealership, and participating in test drives with interested customers. Sales executives are responsible for making customers feel welcome and supported through the car-purchasing process. Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a Commercial Vehicle Sales Executive include the following tasks:

• Greet customers arriving at the dealership
• Showcase the dealership’s vehicles and explain their features and warranties to customers
• Answer customer questions about cars, and the purchase process
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Negotiate Vehicle prices and trade-in values for customers’ vehicles
• Coordinate with the finance department to determine each customer’s financing and ownership options
• Contact past customers to ensure they are satisfied with their vehicles

Qualifications and Experience: Minimum Qualifications and Experience needed:

• Matric
• Previous Commercial Sales Experience

Skills and Personal Attributes: Minimum requirement:

• Valid driver’s license
• Computer literate
• Good communication skills

N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)

Our well known automotive dealer client based in Bruma is looking to employ an experienced Credit Controller. The responsibilities of a Creditor Controller include the following tasks:

• Receipting and allocating payments as per Bank Statement (every morning)
• Requesting remittances to allocate payments accurately
• Processing of credit notes & journals
• Attending to credit limits and opening of new accounts
• Putting accounts on stop supply
• Doing references on customers to see if they qualify for limit upon request
• Following up with the dealerships on queries (resolving outstanding queries)
• Following up with customers for payments from 30days (telephonically & e-mail)
• Following up on invoices processing to receive payments on time
• Sending out the debtors’ report on a weekly basis to the dealership management
• Sending Statements every month and when required to customers (post & e-mail)
• Sending Final demand letter to customers to prepare Handover for legal processing
• Filling
• Compilation of age analysis on a weekly basis

Qualifications and Experience Minimum Qualifications and Experience needed: Matric Must have a Degree/Diploma or Certificate in Finance A minimum of 3 years of relevant experience as a Credit Controller role in the Motor Industry. Skills and Personal Attributes Minimum requirement: Computer literacy is essential Must have excellent verbal and written communication skills. Customer and team orientation   N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)

Our well known automotive dealer client based in Bruma Head Office is looking to employ an experienced Credit Supervisor:  - Business Unit : Finance Reporting to: Manager:  Receivables Overview: Job purpose and deliverables Purpose of the role: To ensure the outstanding debtors for all segments are collected within predetermined payment terms, control bad debt to a minimum and to contribute to the profitability of the company. Key deliverables and outputs:  

1. Debtors:
   • Distribute age analysis to Senior Administrators by the 3rd working day of every month
   • Check arrears percentages calculated by each Senior Administrator/Administrators
   • Analyse arrears and determine plan of action for collection on a monthly basis and discuss with staff members weekly
   • Customers are contacted when escalation procedure has been exhausted by Senior Administrator
   • Timeously escalate matters arising from debtors beyond their scope to Receivables Manager
   • Customer file is accurately prepared and checked for legal handover
   • Oversee the allocation of cash / payments received is accurately applied within 2 days upon batching
   • Ensure that all major customer accounts are reconciled and signed off
   • Original source is investigated for accuracy when dealing with a query
   • To perform the collections process to the Dealerships allocated

2. People Management:
   • All employees have relevant documentation in place and signed off
   • Employees are recruited and on-boarded according to policy and procedure
   • Compile monthly and quarterly incentive scorecards and submit to Receivables Manager
   • Discuss good and poor performance with all employees monthly
   • Performance Appraisals are conducted twice annually for all staff
   • Poor performance is addressed fairly and timeously (manage poor performance plans weekly)
   • Individual development plans exist for all employees
   • Create a succession plan for the department
   • Manage the employees on a development plan weekly
   • Assist employees with HR-related matters and escalate to Receivables Manager where necessary
   • Plan employee's leave
   • Manage time keeping of employees in their team (breaks, start and finish times)
   • Ensure that administrators regularly visit their customers
   • Ongoing coaching and on-the-job training opportunities are provided so that all employees have the knowledge, skills and behaviours to perform in their jobs

3. Reports:
   • Compile the arrears vs payment reports by the 5th of every month  Compile consortium reports by the 6th of every month

 

4. Customer Visits:
   • Prepare meeting agenda and objectives
   • In conjunction with Senior Administrators, visit top overdue customers quarterly
   • Compile meeting minutes and action plan
   • Provide feedback on customer visits where necessary to Receivables Manager  Monitor success of meeting action plan

 

5. Queries;
   • Analyse query and determine action required to resolve
   • Assign query to applicable Senior Administrator
   • Ensure Administrators follow up on queries directed to Customer Care for timeous resolution and feedback to customer
   • All queries are followed up to ensure that it has been resolved

 

6. CSI:
   • Provide contact details of customers to Receivables Manager
   • Manage and provide training to poor CSI performers
   • Investigate CSI verbatim and provide feedback to Receivables Manager

 

7. Meetings:
   • 1-1 meetings are held with Senior Administrators and Administrators monthly
   • Redline team meetings are conducted once a week
   • Attend Sales meetings (and Call Centre, where relevant) monthly within segment

  Internal customers 

• FE, DP, FFM and FM

  External stakeholders

• Financial Institutions, OEM

Overview: Essential individual competencies to be successful in the job

Academic qualifications  •       Matric •       Relevant diploma/degree - desirable •       Valid driver’s license

Work experience •       Minimum 4 - 5 years credit control experience •       1 -2 years supervisory experience

Knowledge and Skills •       Basic accounting knowledge •       Knowledge of collection systems and Credit management principles •       Basic knowledge of legislation (e.g. National Credit Act and Protection of Personal Information Act) •       Highly developed persuasive and influencing communication skills •       Critical thinking skills to analyse and diagnose requirements and solve relatively complex problems •       Computer, technology and systems •       Strong written and verbal communication skills (including listening)

Behavioural Attributes •       Commitment to behaving ethically and correctly •       Remain resilient with stress and pressures •       Inspiring leader •       Target driven •       A concern for financial goals, results to ensure business viability •       Building trusting relationships (staff, customers) •       A strong drive to create value for the customer

 

Level of Decision Making	Level of Problem Solving
Decision making is guided by interpreting situations, applying knowledge of process (discipline, customer requirements) to provide customised solutions.	Problems are situational, and require analysis or data gathering first in order to come up with a range of possible solutions.

 

Our well known automotive dealer client based in Bloemfontein currently holds a vacancy for an experienced Dealer Principal. Preferences:

• Previous Dealer Principal Experience within a Dealership environment
• Valid Driver’s License
• Experience with Popular Brands

The purpose of the position is to formulate and execute tactical strategy and associated plans for the dealership; responsible for the achievement of objectives/ performance targets and high levels of service delivery; maximising profitability through the sale of vehicles, parts, labour, and related products; and ensuring control of cash flow, stock and assets relevant to profit requirements and suitable return on investment. The key focus areas of this role are leading people, achieving results, and driving business growth. This role requires a highly experienced, dedicated person who enjoys autonomy; is aligned with the brand; has a visible, hands-on leadership approach, and is confident in achieving business growth. Should your application be short-listed, you will be contacted for an interview and/ or a psychometric assessment. If you have not received an invitation to attend an interview by 15/09/2023, please consider your application unsuccessful. Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a Dealer Principal include the following tasks:

• To develop strategies to drive dealership revenue, profitability, and market share in the relevant area.
• To achieve and exceed financial targets as per the agreed budget.
• Ensure achievement of profit margins and financial objectives, good cash flow, forecasting, monitoring, and controlled availability of vehicle and parts stock a/p projected demand.
• Build and maintain a professional relationship with vehicle manufacturer/s.
• Optimally manage and control the cross-functional areas in the dealership.
• Formulate and implement dealership practices in compliance with corporate governance and legal requirements, Company Policies and guidelines.
• To manage assets of a dealership optimally (cash control/flow, liquidity, stock, debtors, creditors, etc.).
• Ensure high standards of quality and workmanship are delivered.
• Maintain and increase market penetration.
• To ensure customer acquisition and retention via customer-focused interventions in the dealership.
• To generate enthusiasm and set an appropriate brand example in line with the franchise standards.
• To be informed and up to date regarding competitor intelligence and awareness via proper market analysis.
• Manage stock turnover ratios, stock holding values, and sales to meet company objectives.
• Track the performance to measure and improve operational efficiency for the dealership.
• Facility management, ensuring compliance with OHS requirements, CI rules, and general housekeeping is well maintained at all times.
• Develop and implement people capacity plans in line with delivery, performance objectives, and budget.
• To provide effective leadership and people management in order to attract, develop, and retain high-quality and success-orientated dealer staff (DP's key focus is to act as an effective “manager of managers”).
• Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption, and maximise employee productivity.

Qualifications and Experience: Minimum Qualifications and Experience needed:

• Senior Certificate (Grade 12/Matric) is a minimum educational requirement
• A tertiary marketing and/ or sales qualification would be advantageous
• 8+ years relevant motor industry experience, of which at least 3 years dealer operations management experience.
• Exposure to various motor industry business disciplines at the highest level within a retail automotive environment such as business area financial management, sales, marketing, brand management and Service process and Parts knowledge is necessary.
• Computer literacy – Computer literacy – Experience with PowerPoint, Excel, Word, and Dealership in-house systems.
• Knowledge and drive to Social Media interaction
• Valid SA driver’s license is essential
• Sound understanding of finance and financial transactions
• A passion for people and the ability to control and motivate staff (good people skills)
• A passion for vehicles and the industry

                        Skills and Expertise Required:

• Communication: Able to communicate professionally at multiple levels in a professional, diplomatic, polite and rational manner even when under pressure.
• Interpersonal competence; effective at working with people and building relationships.
• Dealership Operations Management
• Financial Management relevant to managing a business.
• Entrepreneurial and commercial thinking.
• Customer Centricity
• Problem-solving and judgement skills
• Deciding and Initiating Action
• Conflict management
• Leadership
• Monitoring and measuring
• Improvement Orientation
• People Management and Development skills
• Persuading and Influence
• Formulating Strategies and Concepts
• Coping with pressures and setbacks
• Analysing

  Personal Attributes:

• Professional
• Energetic and self-motivated
• Resilient
• Results driven
• Someone who upholds professional ethics, principles and values.
• Must be assertive and mature in outlook.
• Alignment to the brand.

Our well known automotive dealer client based in George is looking for 2 x New Vehicle Sales Executives with a proven track record. This position will be suited to an experienced person who has the ability to attract clients; provide excellent customer service and maintain high levels of sales on an ongoing basis. The candidate for this position will be responsible for selling motor vehicles for personal and commercial use. Their duties include meeting with customers to discuss their needs, promoting sales offers at their dealership, and participating in test drives with interested customers. Sales executives are responsible for making customers feel welcome and supported through the car-purchasing process.

• Previous New Vehicle Sales Experience within a Dealership environment
• Valid Driver’s License
• Preferably located in the George area

Basic Salary: R10,400 depending on experience. Should your application be short-listed, you will be contacted for an interview and/ or a psychometric assessment. If you have not received an invitation to attend an interview by 18/09/2023, please consider your application unsuccessful.  Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview.  The responsibilities of a Sales Executive include the following tasks:

• Greet customers arriving at the dealership
• Showcase the dealership’s vehicles and explain their features and warranties to customers
• Answer customer questions about cars, and the purchase process
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Negotiate car prices and trade-in values for customers’ vehicles
• Coordinate with the finance department to determine each customer’s financing and ownership options
• Contact past customers to ensure they are satisfied with their vehicles

Qualifications and Experience: Minimum Qualifications and Experience needed:

• Matric
• Previous Hyundai Experience advantageous

Skills and Personal Attributes: Minimum requirement:

• Valid driver’s license
• Computer literate
• Good communication skills

N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)  

Our well known automotive dealer client based in Kimberley is looking to employ an experienced Parts Sales Executive. This position will be suited to an experienced person who has the ability to attract clients and provide excellent customer service. Evaluate all parts accounts and prospects, ensure customer loyalty, and design and execute various sales growth strategies for parts sales. Qualifications and Experience: Minimum Qualifications and Experience needed:

• Must have Matric
• 3+ Years’ Experience as a Parts Sales Executive
• Panel beater experience advantageous

Skills and Personal Attributes: Minimum requirement:

• Valid driver’s license
• Computer literate
• Good communication skills

• Strong Parts Retail experience
• Excel & Word knowledge advantageous

N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)

Our well known luxury dealer client based in Menlyn is looking to employ customer driven Service Advisor. The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is delivered to customers. The Service Advisor provides estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determines the services necessary, predicts the time needed for completion, and stays in constant communication with the customer during the repair process. Position Overview: Specific Role Responsibilities: The responsibilities of a Service Advisor include the following tasks:

• Receive customers in a professional and friendly manner in order to ensure they feel valued.
• Liaise and interact with customers attentively in order to completely understand and comprehend their service needs.
• Prepare service estimates, sell routine maintenance/ repair services, and conduct follow-ups regarding services and customer inquiries.
• Interact and communicate with customers effectively, explaining service details in an understandable and appropriate manner, involving Service Technicians when necessary.
• Maximize customer awareness of all products and services available.
• Create collaborative internal and external partnerships in order to expedite service delivery.
• Schedule appointments, answer phones, and handle queries.
• Assist with the coordination of alternate transportation, car rental reservations, shuttle services, etc.
• Maintain excellent standards of departmental administration such as service sheets, invoices, job cards, warranty claims, authorisation, etc.
• Maintain customer database with contact details and information.
• Assist the dealership to achieve and maintain industry standards of process efficiency and service excellence.
• Develop and maintain high levels of customer satisfaction and customer loyalty to ensure repeat business.
• Ensure customer complaints are effectively managed via relevant CRM system/s.
• Maintain and further develop own personal knowledge base in order to remain current and relevant.
• Attend regular team meetings, sharing and receiving feedback in the interest of continuous improvement.
• Attend all relevant OEM training courses, and any other developmental training opportunities allocated.
• Perform other duties as requested.

Qualifications and Experience: Minimum Qualifications and Experience needed:

• Matric
• Valid, unendorsed driver’s license and the ability to competently and legitimately drive.
• Computer literate
• Knowledge of dealership policies and procedures is essential.
• Knowledge of competitive motor industry.
• Basic mathematical ability (numeracy)
• Knowledge of relevant operating systems would be an advantage.

Skills and Personal Attributes: Minimum requirements:

• Highly self-motivated, energetic and able to maintain a positive outlook.
• Ethical
• Need to acquire thorough knowledge of the vehicles they are handling – not just technical specs; but also, information about the manufacturer’s warranty, dealership services, OEM updates, etc.
• Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
• A team player
• Reliable
• Results driven and customer orientated

 

• N.B. (Only candidates that meet the criteria will be shortlisted and contacted)
• N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)

Our well known motor dealer client in Boksburg is looking to employ an experienced and qualified Service Manager Core purpose of the role The core purpose of this position is to manage the service team in order to ensure customer retention and satisfaction in the repair, servicing and maintenance of vehicles while maintaining profit margins. To be successful in the role, you will be an inspiring leader, be target driven and excel at building trusting relationships, both with employees and clients. You will have a strong understanding of customer expectations and will have a passion for customer service. Key deliverables and outputs

• Reporting to the Dealer Principal, you will:
• Analyse the SA motor market and dealer operations, ensuring that you take your team to the top 25% within the industry

• Manage the Service Department’s financial performance

• Manage service operations to satisfy customer needs, exceeding customer expectations

• Manage the vehicle repair order process to ensure efficiency and effective processes

• Use company & franchise systems & procedures

• Market the department by developing and implementing a service department customer satisfaction and retention plan.

• Recruit and select people against the job specifications and within the relevant policies of Company using fair, objective criteria.

• Manage the development and performance of staff.

• Lead the team to develop and maintain positive working relationships and reach objectives.

• Embrace the company's business philosophy through values based management principles. Manage the physical resources, such as tools and equipment.
• Internal customers

• All Business units; All support functions;

Finance External stakeholders

• Customers; Suppliers; OEM

Overview: Essential individual competencies to be successful in the job Academic qualifications Essential:

• A Mechanical Engineering diploma or degree will be an advantage

Note:

• Unendorsed driver’s license

Work experience Essential:

• Three to Five years’ experience in the field in a management capacity

Knowledge Skills Essential:

• Understanding of, and proven ability to achieve financial benchmarks and targets

• Concern for risk management, key control, asset management

• Knowledge of Kerridge, CRM systems and service process procedures

• Product knowledge
• People management skills
• Decisiveness
• Ability to build relationships
• Ability to network and manage relationships
• Ability to handle stress
• Time management
• Attention to Detail

Personal Attributes Essential:

• Engaging and persuasive communication style

• Professional interpersonal interactions
• Concern for standards and safety
• Strong drive to ensure quality workmanship
• A strong drive to create value for the customer

• Proactiveness
• Adherence to policies and procedures
• Assertiveness

   

Our well known Transport Company client is looking to employ an African Female Assistant Accounting Manager for their Business Unit in Mpumalanga. JOB REQUIREMENTS The ideal applicant will possess the following:- - 3-4 year Accounting Diploma/Degree (preferably Honours), majoring in Financial Accounting - Completed articles with a reputable accounting firm, will be an advantage. - 5 years relevant experience in a Finance Department/environment. - 2 years’ experience in a financial accounting and management position. JOB OUTPUTS: - Supervision and Management of Finance staff/associated responsibilities. - Monitor and control the Revenue Systems office. - Check and review monthly Revenue Cash book (RCB) - Oversee and maintain effective control of all Private Hire accounting functions. - Monitor and control Cashier and Banking functions. - Monitor and control issuing, reconciliation, and re-banking of S&T, Toll Fees as well as submissions to Payroll. - Oversee and maintain effective control over the issuing, return, maintenance and safe custody of modules, ticket machines and related equipment and systems. - Authorise overtime for subordinates within Company directives. - Oversee and reconcile the collection of cash revenue, and ticket sales of the cashiers, ticket sellers, and outsourced service providers. - Check, verify and ensure correctness of Trial balance/General ledger (journals, corrections, provisions, accruals), before month and year-ends. - Preparation and review of monthly General Ledger reconciliations before submission for approval. - Monitor and control Accounts Payable function (Creditors, Cashbook, Petty Cash, reconciliations). - Assist with the drafting of Policies and procedures, and compliance thereto. - Liaison/Correspondence with Senior Management, Business Unit Departments, Head Office, Internal and external auditors, Debtors, Creditors, Outsourced service providers, Banks. - Credit control, collection of outstanding debtors (internal and external). - Monitor and control General Office Administration. - Conduct regular internal audits of Finance and Other departments. - Supervision of Stock-takes. - Conduct asset verification spot checks and generate reports for submission and approval. - Compile and analyse accounting trends and prepare statistical reports, - Supervise and allocate Finance staff according to business requirements. - Identify training needs/interventions for Finance staff and make recommendations. - Compilation of Monthly Subsidy claims/submission to Supervisory Monitoring Firms/Department of Transport within strict timelines. - Compilation of monthly Subcontractor claims. - Compilation of monthly Management account packs/Financial reports. - Assist with / Compile Annual Budgets. - Other ad hoc duties as required by Senior Management - Deputise for Accounting Manager in his/her absence. COMPETENCIES: KNOWLEDGE - Knowledge of the bus passenger industry - Knowledge of GAAP, GRAP, IFRS, Accounting and Auditing principles and practices - Knowledge of Human Resources, and Industrial Relations practices and procedures/related legislation SKILLS - Analytical thinking & problem solving skills. - Excellent planning and organising skills. - Ability to present and display sound judgement. - Good verbal and written communication skills. - Good report writing skills - Excellent time management skills. - Computer skills (MS Excel Intermediate/Advanced, Word, PowerPoint, Financial systems.) ATTITUDE - Must have a hands-on approach - Results orientation - Quality orientation - Deadline driven - Assertive - Profit orientation - Willing to work extended hours when necessary. - Proactive. - Attention to detail. - Decisiveness - Commitment - Integrity - Tolerance for Diversity - Honesty, reliability and punctuality. - Good work ethics. - Ability to work independently and in Team. - Ability to work under and manage pressure.   N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)