Current Jobs

Our Commercial Vehicle & Industrial Equipment Distributor client based in Mombasa Kenya has an opportunity available for experienced Sales Mananger /Commercial & Equipment/Kenyan National for their business. Their Business specialises in various brands including commercial vehicles, construction & Agricultural equipment, etc. Purpose To plan, manage and monitor the implementation of Vehicle sales activities and processes in order to deliver on approved operational plans and to continuously enhance service delivery. Minimum Experience 3-5 years experience in a similar environment Minimum Requirements Industry legislative compliance/ knowledge. Drivers License GENERIC JOB OUTPUTS PROCESS AND GOVERNANCE Contribute to the development of the appropriate strategy and set target within area of accountability. Define standard operating procedures (SOP's). Implement and manage end-to-end processes. Manage all operational risk and risk mitigation initiatives. Monitor and report on progress against operational plan and make adjustment where required. Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities. Resolve problems with the necessary discretion and guidelines. .Educate customers on products and services, ensuring retention of existing customers thereby improving sales, revenue and customer base. Plan and organise sales outputs through assigning sales priorities and continuously reviewing and adapting targets and quality to achieve objectives and goals. FINANCE Manage financial activities in line with approved policies and procedures. Manage, monitor and report on budget variances and provide solutions. Ensure that the physical resources and equipment are managed in a manner that enhance cost effective utilisation. CLIENT/CUSTOMER Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business. Plan, manage and monitor processes to ensure customer service excellence. Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for customer feedback and exceptional service delivery. PEOPLE Create an engaging, enabling and productive work climate aligned to the employee value proposition. Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment. Monitor and positively influence and manage change, and offer operational support where required. Own and live up to company values. Manage teams within the context of defined processes, set required performance parameters and act as technical coach where required. send cv's to mervyn@bonafidehc.co.za

Our Commercial Vehicle & Industrial Equipment Distributor client based in Mombasa Kenya has an opportunity available for an experienced Branch Manager/Kenyan National for their business. The company specialises in various brands including commercial vehicles, construction & Agricultural equipment, etc. The position of Branch Manager is responsible for achievement of objectives/ performance targets and high levels of service delivery; maximising profitability through the sale of vehicles, parts, labour and related products; and ensuring control of cash flow, stock and assets relevant to profit requirements and suitable return on investment. The key focus areas of this role are leading people, achieving results and driving business growth. This role requires an experienced, dedicated person who enjoys autonomy; is aligned to the brand; has a visible, hands-on leadership approach, and is confident in achieving business growth. Position Overview This position is responsible for achievement of objectives/ performance targets and high levels of service delivery; maximising profitability through the sale of vehicles, parts, labour and related products; and ensuring control of cash flow, stock and assets relevant to profit requirements and suitable return on investment. The key focus areas of this role are leading people, achieving results and driving business growth. This role requires an experienced, dedicated person who enjoys autonomy; is aligned to the brand; has a visible, hands-on leadership approach, and is confident in achieving business growth. Specific Role Responsibilities Key Role Responsibilities: Deliver bottom line results while ensuring compliance to company policies and corporate governance. Ensure all departments achieve profit margins agreed to in their objectives/ budgets. Manage cash flow, stock and assets at an optimum level commensurate with profit requirements and a satisfactory return on investment (including cash control/flow, liquidity, stock, debtors, creditors, etc.). Manage stock turnover ratios, stock holding values and sales to meet company objectives. Build and maintain a professional relationship with vehicle manufacturer/s. Develop strategies to drive dealership revenue, profitability and market share in the relevant area. Develop and encourage strong working relationships at all levels in the business. Ensure high standards of quality and workmanship are delivered. Ensure customer acquisition and retention via customer focused interventions in the dealership. Ensure dealer compliance to franchise/OEM standards and target requirements, and policies. Be informed and up to date regarding competitor intelligence and awareness via proper market analysis. Forecast and track the performance to measure and improve operational efficiency for the dealership. Facility management, ensuring compliance with OHS requirements, CI rules and general housekeeping is well maintained at all times. Oversee that we set an appropriate brand example in line with the franchise standards. Ensure that there is people capacity in line with delivery, performance objectives and budget. Provide effective leadership and people management (Branch Manager's key focus is to act as an effective “manager of managers”). Create a high performing, positive work climate and inclusive culture in the dealership. Responsible to motivate and coach employees, give meaning to work, minimise work disruption and maximise employee productivity. Recruit, develop and retain skilled staff to meet business requirements through the sale of vehicles, associated products, parts and labour, according to financial resources available, in order to create profitability for the Company whilst providing total customer satisfaction. Encourage effective teamwork, self-management and alignment with business values from all dealership staff. Oversee decisions taken by line managers related to recruitment, selection & development, with a view to placing the right person in the right job at the right time, while adhering to dealer Employment Equity plan & targets. Qualifications and Experience Experience Required: 8+ years relevant retail motor industry experience, of which at least 5 years dealer operations management experience. Effectively managing and leading teams. Knowledge of vehicle financing. Management of vehicle stock & parts stock. Managing vehicle sales and associated products, parts sales and labour sales. A sound understanding of finance and financial transactions. Sound knowledge of Manufacturer and Distributor requirements. OEM brand experience – preferable. Minimum Qualification/s Required: School completion certificate is a minimum educational requirement. A tertiary business/ commercial qualification, including sales & marketing – preferable. Recognised Management/ Leadership Diploma or Certificate – desired. Other Requirements: Valid, unendorsed driver’s license and able to competently & legitimately drive. Computer literate; highly proficient in Excel and Outlook. Experience on DMS (Drive) is highly desired. Experience of driving sales through social media and traditional methods. Knowledge of governance and compliance regulations and requirements. Good administrative skills Skills and Personal Attributes Skills and Expertise Required: Communication: Communicate professionally at multiple levels in a professional, diplomatic, polite and rational manner even when under pressure. Interpersonal competence; effective at working with people and building relationships. Active listening to understand - not just to respond. Managing and maintaining manufacturer/OEM relationships. Dealership Operations Management Business and Financial acumen Entrepreneurial and commercial thinking Customer Centricity Problem-solving and judgement skills Initiating Action and driving high performance Conflict management Leadership Must be able to analyse data and interpret meaning from it. Able to strongly encourage a culture of solution-orientated thinking and sharing of ideas. Persuading and Influence; able to get buy-in. Negotiating People Management and Development skills, including strong ability to attract, motivate and retain talent. Coping with pressures and setbacks. Personal Attributes: Professional Resilient Results driven Energetic and self-motivated Someone who upholds professional ethics, principles and values. Must be assertive and mature in outlook. Passionate about people, and the opportunity to lead and motivate a team. A passion for vehicles and the motor industry. Also send cv's to mervyn@bonafidehc.co.za

Our well known automotive dealer client based in George has an opportunity for an experienced F&I Manager. Job Description This is a key role that provides support to the dealership network by providing an efficient service to customers and the dealership through vehicle finance and the sale of approved products to maximise gross profit while ensuring that all training, fit & proper, honesty and integrity requirements of the Financial Service Board (FSB) are upheld. Position Overview Specific Role Responsibilities • Deliver on agreed performance targets according to budget & sales targets in a high-volume dealership. • Maximize second gross profit. • Execute work in line with governance and compliance processes. Ensure that dealership remains compliant in accordance with legislation requirements. • Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability. • Conduct financial needs analyses and provide associated sales of value added finance and insurance products. • Manage and maintain the finance and insurance debtor’s book and effectively manage the applicable administration and other related processes. • Provide specialized need analysis & financial and insurance advice and support to clients • Provide operational support related to finance and insurance activities and initiatives to contribute to the overall growth and profitability of the dealership • Inform and educate customers on products to ensure retention of existing customers; Increase sales revenue and increase the organization’s customer base. • Consistently enhance own competence through knowledge development in subject matter and associated industry developments. Qualifications and Experience • Minimum 3 years’ experience in a similar role with a customer services focus within the Automotive Retail Industry or Banking environment • Grade 12 /Matric and with a relevant diploma. Credit Management Diploma will be advantageous. In addition, a Regulatory Exam, NC Accreditation, Retail or Short-Term Insurance Qualification with minimum 120 credits • Up-to-date knowledge of vehicle legislation, trade practices, dealership policies and procedures • Customer service and sale management. • Understanding of the compliance governing the retail industry would be an advantage. • Knowledge of the NCA, CRA, FAIS, FICA. • Accredited by the FSP and mandated to perform NCA functions before (s13 mandate) • Possess the relevant Continuous Professional Development points within the stipulated timeframes Skills and Personal Attributes • Ability to negotiate Finance options and schemes available. • Ability to fit in as a member of a team. • Ability to manage the F&I department as defined above • Cultural sensitivity toward customers and staff • Competitive and results focused • High integrity • Professional, Reliable and responsible • Innovative and energetic Also send cvs to mervyn@bonafidehc.co.za

Our Commercial Vehicle client based in Rustenburg currently holds a vacancy for a Workshop Foreman. Job Description To coordinate, plan and deliver daily team tasks in the Repairs, Servicing and Support Services function, through the execution of pre-defined objectives as per agreed OEM standard operating procedures. Position Overview Plan and Gear workshop team according to available hours daily Assist technicians with diagnostic problems Test drive vehicles Supervise technical staff. Communicate with customers in technical matters Oversee teamwork between Service Advisors, Booking clerk and Technicians. Maintenance of hand tools Quality workmanship is rendered by technicians Manage apprentices Oversee correctness of job cards, clocking hours etc. Manage work in progress Specific Role Responsibilities Ensure an optimal productive and an efficient team. Ensure Quality workmanship delivered to customers. Communicate technical information, challenges and decisions to customers Ensure engaged workshop staff. Development of employees and ensure required certification is in for the specific tasks. Responsible for Health and Safety. Admin functions- Check Job cards etc. Manage workshop assets. Qualifications and Experience Grade 12/Matric Qualified Technician Computer Literacy Knowledge policies and procedures Knowledge of service core process Also send cvs to mervyn@bonafidehc.co.za

Our well known Commercial Dealer client based in Johannesburg currently holds a vacancy for a Manager:  Parts reporting to the Dealer Principal, this position will be suited to a candidate that will be able to maximize profits by ensuring maximum sales of parts to trade and retail customers and by maintaining a satisfactory parts service to other departments and Group dealerships. Ensure the highest degree of Customer Satisfaction. Ensure that all requirements and targets are met and exceeded Position Overview       The Manager: Parts is responsible for developing and implementing service standards that will ensure exceptional customer service withing the parts warehouse. Specific Role Responsibilities :        Monitor sales to ensure that emphasis is placed on profitability Ensure the sale of all necessary items to support Customer’s requirements Ensure that the department achieves budget objectives Ensure that stock levels are in accordance with budget Ensure that discounts are monitored and that corrective action is taken when necessary Control all budgetary spending and ensure that it remains within target Discuss significant variations in budget with Dealer Principal Monitor all overheads and stock values Report to Dealer Principal the debtor’s situation and highlight any variation from Policy Operate within purchasing budget (number of weeks’ stock) Organize sales promotions to boost sales Plan, initiate and promote parts sales events Cooperate with other departments in their campaigns Draw up and initiate parts marketing plans Promote and sell parts by visiting existing and prospective clients Ensure that sales staff maintains constant contact with existing and prospective clients Maximize accessory sales through New Cars Ensure lost sales are been recorded and records utilized Hold weekly meetings to discuss opportunities and issues and Sales performance Ensure that all orders are completed within Customers’ requirements and that all necessary follow-ups are carried out Examine all major transactions to determine how Customer service may be improved Attend to all necessary inquiries promptly, efficiently and timeously Ensure absolute clarity in all Customer communications Ensure that all transactions are correctly recorded and, when necessary, information passed to other departments Ensure that stock levels are promptly and accurately updated Monitor Customer credit facilities and ensure due payment Ensure that all cash sales, parts returned and CODs are controlled and / or paid on a daily basis Ensure that all daily / weekly / monthly reports are produced promptly and accurately and analyze them Print a B/O report and discuss with staff at least once a week Monitor negative stock to ensure accuracy of stock movement, B/O and stock file Sign off all credit notes & buyouts Follow up on parts bought and not sold Establish and maintain the number of adequately trained staff needed to achieve industry standards Recruit, select, develop and remunerate staff Operate staff performance appraisal systems at least twice a year and ensure that action is taken on results Ensure high standards (of all staff) of performance. Checked monthly in relation to set standards Maintain training standards and measure costs thereof available Keep all staff updated on changes in existing models and all newly introduced models, exchange units, accessories Qualifications and Experience      A minimum of 3-year Parts Manager’s experience is essential. Minimum NQF Level 4 Qualification (Matric/Grade 12) MBSA C-Management certification is an added advantage Valid Driver’s License Clear Criminal Record Motor industry experience is essential Must have excellent verbal communication skill Computer literacy is essential Skills and Personal Attributes Customer focused management Strong motivational and negotiation skills Excellent people management skills Focus on driving performance Also e-mail cvs to mervyn@bonafidehc.co.za

Our well known automotive dealer client based in Cape Town has an opportunity for an experienced Service Manager. Job Description This position will be suited to an experienced person who has the ability to manage an organised and profitable service department; delivering high quality service and focused on customer satisfaction. Responsible for mentoring and leading all departmental staff, ensure that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains a consistently high level of customer satisfaction. Position Overview          The responsibilities of a Service Manager include the following tasks: Drive the achievement of productivity, efficiency, and customer service level index goals and objectives. Manage a profitable workshop against budget, including analyzing workshop performance data e.g. productivity of technical staff, labour rates, the efficiency of the workshop, expense monitoring, and control, etc. Manage escalated workshop (technical) problems accordingly, including: Escalation of technical/product-related issues to Brand Head=Office. Ensuring continuous support and guidance to technical staff throughout technical problem-solving stages. Ensuring future corrective action plans to address various technical problems are implemented. Ensure accurate workshop capacity planning according to productive and available staff is done. Control (WIP) work in progress on all vehicles in the workshop daily to maintain an acceptable level and manage end-to-end throughput, maintaining awareness of the status of all vehicles. Achieve industry-leading standards of customer care, process efficiency, and cost control. Exceed all targets and labour sales objectives through efficient workshop operations management. Ensure efficient equipment and asset control, and administration processes. Ensure the highest level of customer satisfaction, service level achievement, and customer retention. Responsible for the annual budget of the Service Department. Manage risk (financial and non–financial) within the department. Ensure compliance with OEM and business policies and processes, as well as adherence to relevant workshop operating procedures and practices. Maintain good housekeeping within the department, including ensuring compliance with Brand's CI guidelines within the department. Manage and improve environmental, health, and safety standards. Conduct departmental meetings and general aftersales meetings to ensure effective communication. Manage the training of all service staff. Lead, manage, attract, retain, appraise and develop staff. Qualifications and Experience Minimum Qualifications and Experience needed: Senior Certificate (Grade 12) or equivalent NQF 4 qualification. 5+years’ Experience as a Service Manager Recognised Management Diploma or Certificate – an advantage. Qualified Motor Technician – Mandatory. Other: Valid, unendorsed driver’s license and the ability to competently and legitimately drive. Computer literate An effective understanding of financial principles, including budgeting and forecasting. An effective understanding of relevant technology and systems. An effective understanding of the Environmental and Occupational Health & Safety Acts. Skills and Personal Attributes Skills: Have sound communication skills in English and language commonly spoken in the area (speak & write). Interpersonal competence; effective at working with people and building relationships. Technical, mechanical insight, and experience. Business orientated thinking and resource management; basing decisions on business implications and KPI’s, focusing on cost-benefit considerations, and handling resources in a sustainable manner. Good financial acumen. Systems oriented. People management competence, including performance management and employee development & motivation. Problem-solving and motor vehicle fault-finding skills. Delivering results and meeting customer expectations. Coping with pressure A team player Motivation to perform and achieve results; focusing on solutions and measurable results, strives for outstanding performance and sets challenging goals. Valuing Diversity Conflict resolution Also e-mail cvs to mervyn@bonafidehc.co.za

Our Transport Company client has an opportunity for an experienced General Manager at their Johannesburg Depot. Must have the appropriate tertiary qualification, as well as all-rounder senior management experience in Operations, Finance, Human Resources, and also have some general technical knowledge or background. N.B. This position is Senior Management level. JOB REQUIREMENTS The ideal applicant will possess the following:-

• Tertiary qualification in Commerce / Engineering / Transport Management or equivalent.
• 5 – 8 years of experience in any of the above-mentioned fields, 3 of which should have been on a managerial position.
• Critical: A well all-rounder general senior management experience in business unit Operations, Finance, Human Resources, and also have some general technical knowledge or background.
• Sound senior management experience
• Distinguished excellence and a good track record in general management
• Experience in the Passenger Transport Industry will be an advantage
• Dynamic visionary with sharp business / financial acumen and strategist yet with hands-on approach.
• Knowledge of technical / engineering practices and procedures pertaining to the operation of a large bus fleet.

JOB OUTPUTS Perform General Management and Control functions of the activities of the Business Unit including but not limited to:

1. Develop, propose and advise on the Company’s adoption of BU strategies and policies that are consistent with internal and external needs.
2. Ensure the profitability of the BU’s through sound financial management principles and practices.
3. Oversee and optimize resources in the planning and scheduling of bus operations to ensure the smooth running of services provided to the community.
4. Oversee and ensure efficient utilization of resources in the scheduling and execution of the overall maintenance plan for the buses in the BU.
5. Oversee effective utilisation of staffing in the BU.
6. Develop and ensure implementation of a Marketing Strategy to grow existing services and to attract new business.
7. Ensure compliance with the Occupational Health and Safety Act.
8. Develop and maintain sound communication and relationships with internal and external stakeholders.

WORKING CONDITIONS

• The job involves long hours of work and a fair amount of stress
• The incumbent may be required to work long irregular hours as dictated by the Operational demands.

COMPETENCIES: KNOWLEDGE   -              Knowledge of the bus passenger industry -              Knowledge of agreements and legislation as applicable to all aspects of running a bus company -              Knowledge of the Key financial management Principles & Procedures, esp. budget development and                       management -              Knowledge of Human Resources practices and procedures and related legislation -              Knowledge of competitive Marketing principles and practices -              Knowledge of the Technical / engineering practices and procedures as they relate to the operation of a                     large bus fleet. -              Knowledge of the bus operations processes and systems -              Computer literacy: Ms Word, Excel etc.   SKILLS  Good Analytic thinking & problem solving skills. -              Good planning and organising skills. -              Verbal and Written Communication skills. -              Ability to build relationships with external parties -              Diagnostic Ability -              Leadership Skills -              Good report writing skills -              Excellent time management skills. -              Computer skills (MS Word, Excel, other) -              Presentation skills -              Sound Judgement          - ATTITUDE & CAPABILITY Sharp business acumen -              Must have a hands-on approach -              Results orientation -              Profit orientation -              Stress tolerance. -              Assertive and not be easily swayed -              Willing to work after hours when necessary. -              Proactive. -              Attention to detail. -              Decisiveness -              Commitment -              Self –management -              Integrity -              Tolerance for Diversity -              Fairness in handling employees Also e-mail cvs to mervyn@boanfidehc.co.za  

Our well known automotive vehicle dealer client based in Rustenburg currently holds a vacancy for a qualified Diesel Technician.

This position will be suited to an experienced person who has excellent vehicle diagnostic and fault-finding skills and the ability to ensure that repairs are performed correctly and efficiently and that the service department maintains a consistently high level of customer satisfaction.

To provide effective technical and specialist support to staff, whilst ensuring a high quality of workmanship and service delivery to customers.

Position Overview:

Qualifications and Experience:

Minimum Qualifications and Experience needed: • Matric

• Qualified Diesel Technician

Skills and Personal Attributes: Minimum requirement: • Multi-tasking ability • Valid Driver’s License with no endorsements • Good communication skills • Excellent vehicle diagnostic and fault-finding skills

 Also submit cv's to mervyn@bonafidehc.co.za

Job Title	PARTS MANAGER
Branch/Department	Durban
Job Type Classification	Permanent
Location - Town / City	Durban
Location - Province/Area	KwaZulu Natal
Location - Country	South Africa
Job Description	Our passenger vehicle dealer client in Durban currently holds a vacancy for a Parts Manager. This position will be suited to an experienced person who will assist the company’s customers in receiving the replacement parts they need. In this position, the candidate will have the responsibility to oversee the entire parts department. This involves managing employees, checking inventory, and ordering new parts when necessary. The candidate will also directly handle customer service when an issue needs extra support. Our ideal applicant has several years of experience working with auto parts, preferably with some leadership or management experience. The candidate must have strong customer service and communication skills. The candidate needs to provide excellent customer service and maintain high levels of customer satisfaction on an ongoing basis. The candidate for this position will be responsible for managing inventory based on demand and cost targets. They must be able to maintain stock at a level that enables internal servicing and repair departments to complete their work without delay. However, they must also avoid the costs of carrying excessive inventory. Experience in a multi-franchise environment is highly sought after.
Specific Role Responsibilities	Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a Parts Manager include the following tasks: Handling and managing customer complaints and issues in a timely manner. Ensuring the inventory levels are maintained accurately. Make a list of the parts that need to be purchased. Selling manufactured parts to the customers. Supervising the shipment issues of the parts ordered. Managing the team members and delegating tasks to them. Overseeing the replacements procedures. Looking out for new suppliers offering better quality products. Personnel management. Providing training sessions to the new team members. Resolving any inconsistencies for all the purchase orders. Maintaining a strong relationship with the vendors and suppliers. Planning and creating promotional campaigns for parts on sale. Ensuring the customers are provided with excellent customer service and satisfaction. Preparing monthly and annual sales part reports. Adhering to all the rules and regulations of the company.
Qualifications and Experience	Minimum Qualifications and Experience needed: Matric Management qualification would be advantageous 3+ Years Experience as a Parts Manager Experience with “Drive” dealership management system - advantageous Experience in multiple brand parts advantageous Valid Drivers Licence
Skills and Personal Attributes	Minimum requirement: Computer literate – DRIVE experience advantageous Strong Parts Retail experience Sound knowledge and understanding of inventory monitoring principles. Demonstrate good leadership skills. Good oral and written communication skills. Ability to maintain a positive working environment. Outstanding sales and organizational skills. Ability to maintain the store records accurately. Ability to demonstrate good administrative skills. Ability to offer exceptional customer service. A keen eye for details for accuracy. Excellent team management abilities. Ability to solve problems instantly. Quick decision-making skills. Good inventory management Also send cv's to mervyn@bonafidehc.co.za

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