Our Commercial dealer client based in Kempton is looking to employ experienced HEAVY and LIGHT COMMERCIAL VEHICLE SALES EXECUTIVES with a proven track record.
Must have Commercial Vehicle Sales Executives with minimum of 3 years sales experience.
This position will be suited to an experienced person who has the ability to attract clients; provide excellent customer service and maintain high levels of sales on an ongoing basis.
The candidate for this position will be responsible for selling Commercial Vehicles for personal and commercial use. Their duties include meeting with customers to discuss their needs, promoting sales offers at their dealership, and participating in test drives with interested customers. Sales executives are responsible for making customers feel welcome and supported through the car-purchasing process.
Specific Role Responsibilities:
Specifications for these positions will be discussed if a candidate is invited for an interview.
The responsibilities of a Commercial Vehicle Sales Executive include the following tasks:
Greet customers arriving at the dealership
Showcase the dealership’s vehicles and explain their features and warranties to customers
Answer customer questions about cars, and the purchase process
Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
Negotiate Vehicle prices and trade-in values for customers’ vehicles
Coordinate with the finance department to determine each customer’s financing and ownership options
Contact past customers to ensure they are satisfied with their vehicles
Qualifications and Experience:
Minimum Qualifications and Experience needed:
Matric
Previous Commercial Sales Experience
Skills and Personal Attributes:
Minimum requirement:
Valid driver’s license
Computer literate
Good communication skills
Also send cvs to mervyn@bonafidehc.co.za
Our Commercial dealer client based in Kempton currently holds a vacancy for 4 x qualified Diesel Technicians.
This position will be suited to an experienced person who has excellent vehicle diagnostic and fault-finding skills and the ability to ensure that repairs are performed correctly and efficiently and that the service department maintains a consistently high level of customer satisfaction.
To provide effective technical and specialist support to staff, whilst ensuring a high quality of workmanship and service delivery to customers.
Position Overview:
Qualifications and Experience:
Minimum Qualifications and Experience needed:
Matric
Qualified Diesel Technician
Must have Code 10 License
Skills and Personal Attributes:
Minimum requirement:
Multi-tasking ability
Valid Code 10 Driver’s License with no endorsements
Good communication skills
Excellent vehicle diagnostic and fault-finding skills
Also submit cv's to mervyn@bonafidehc.co.za
Our well commercial dealer client based in Witbank currently holds a vacancy for a qualified Diesel Technician. Must have Isuzu experience.
This position will be suited to an experienced person who has excellent vehicle diagnostic and fault-finding skills and the ability to ensure that repairs are performed correctly and efficiently and that the service department maintains a consistently high level of customer satisfaction.
To provide effective technical and specialist support to staff, whilst ensuring a high quality of workmanship and service delivery to customers.
Position Overview:
Qualifications and Experience:
Minimum Qualifications and Experience needed:
Matric
Qualified Diesel Technician
Must have Code 10 License
Skills and Personal Attributes:
Minimum requirement:
Multi-tasking ability
Valid Code 10 Driver’s License with no endorsements
Good communication skills
Excellent vehicle diagnostic and fault-finding skills
Also submit cv's to mervyn@bonafidehc.co.za
Our Passenger dealer client based in Postmasburg is looking to employ a qualified Technician.
This position will be suited to an experienced person who can inspect, maintain, and repair vehicles. The candidate needs to provide excellent customer service and maintain high levels of customer satisfaction on an ongoing basis.
To diagnose and repair faults,and conduct vehicle services according to prescribed standards of the OEM. Deliver high-quality technical expertise to satisfy customers and honour organisational service delivery values.
Position Overview
The responsibilities of a Technician include the following tasks:
Carry out diagnostic work and support mechanics as set out by the Foreman.
Carry out fault diagnosis to aid and speed up Vehicle servicing.
Take steps to ensure servicing of Vehicles remain within the targeted percentages of the manufacturers’ time.
Discuss matters with service advisors and customers as required and provide coherent explanations.
Ensure standards are maintained with regards to vehicle care and safety whilst performing functions.
Ensure vehicles are returned to the customer after service in a neat and clean condition.
Complete all necessary and relevant training as required by the OEM (online, classroom, other mediums of training) within reasonable time frames.
Admin functions:
Complete forms and documentation included in the company’s service routine.
Draft and prepare any reports required.
Mentor apprentices, sign off logbooks, and evaluate their technical ability (if applicable)
Ensure effective communication with team members and colleagues across departments, with customers, and service providers.
Participate in marketing campaigns when required for the furtherance of the business.
Any other duties as may reasonably be required.
Qualifications and Experience
Minimum requirement:
Qualified Technician
Valid driver’s license
Premium brand experience advantageous
Skills and Personal Attributes
Minimum requirement:
Excellent vehicle diagnostic and fault-finding skills
Work under high pressure
Multi-tasking ability
Our passenger dealer client based in Centurion currently holds a vacancy for a Pre-Owned Assistant Departmental Sales Manager.
Responsibilities:
- Sales Targets and KPIs:
o Meet and exceed monthly sales targets.
o Monitor daily Key Performance Indicators (KPIs) and ensure activities align with business objectives. - Advertising and Marketing:
o Ensure all advertising platforms are regularly updated with accurate and appealing content. - Vehicle Recon and Presentation:
o Assist with vehicle reconditioning processes.
o Manage showroom floor quality by ensuring all vehicles are showroom-ready and secure at all times. - Inventory and Stock Management:
o Support stock purchasing decisions.
o Assist in monitoring and controlling fuel expenditures.
o Assist with the appraisal of vehicles - Key and Deal Management:
o Assist with the management and tracking of vehicle keys.
o Support deal structuring and negotiation processes. - Management Support:
o Attend and contribute to management meetings.
o Provide ad hoc assistance in the absence of the manager.
Experience Requirements:
• Minimum of 5 years of sales experience.
• Previous management experience is mandatory (e.g., Assistant Department Manager or 2IC in a sales department).
• Proven track record of achieving and exceeding sales targets.
Also send cvs to mervyn@bonafidehc.co.za
Our well known automotive dealership client in Centurion is looking to employ a New Vehicle Sales Executive, with a proven track record.
Purpose of the role:
The core purpose of this position is to meet and exceed targets and customer expectations
at every phase of the selling process. To be successful in the role, you would have a passion for the business, up to
date product knowledge, have the ability to follow up on leads and have an excellent closing ratio. You will have a
professional personal image and will have a drive to meet targets in terms of units, profit and CSI/CCS targets.
Key deliverables and outputs:
o Utilise the lead management system and web-based initiatives, use various methods of researching markets
and gathering sales leads and follow up and pursue sales leads.
o Make contact with existing or potential customers on the telephone, build a positive relationship with
existing or potential customers, and create customer interest in the products and services.
o Negotiate the sale, handle objections and close the sale.
o Manage the trade-in.
o Use the correct sales administration procedures after the customer has signed the offer to purchase.
o Ensure that the pre-delivery inspection process has been followed correctly, do own quality check to ensure
the car is clean and deliver the vehicle to the customer.
o Develop sound relationships with the manufacturer’s representatives and keep up to date with all
manufacturer programs.
o Maintain effective oral and written communications with customers and work colleagues.
o Create and maintain professional working relationships.
o Protect the company against risk.
Level of Decision-Making
Academic qualifications
o Matric Certificate
o Unendorsed driver’s license
o A marketing or finance diploma/degree will be an advantage
Requirements:
Minimum 2 years experience with a volume brand.
Proven track record of sales
Valid drivers
Grade 12 or tertiary education.
Team player.
Willingness to work flexible hours/overtime
o Work Experience in a Dealership is essential
Knowledge and Skills
o Excellent selling skills
Behavioural Attributes
o Driving skills
o Persuasive communication style
o Ability to work without close supervision
o Attention to detail
o Time management
Decision making takes operational trends and
business plan into account and generates multiple
possibilities that involve trade-offs and juggling of
multiple variables (budget, people, technology).
Problem solving requires specialist and/or highly
technical ideas/concepts.
Level of Decision-Making Level of Problem Solving
Also submit cv's to mervyn@bonafidehc.co.za
A vacancy exists at our passenger dealer client in Witbank for a SERVICE ADVISOR. The purpose of the role is to provide prompt and quality service to customers
relating to service, repair and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost effective repairs and quality service is delivered to customers. The Service Advisor provides estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determines the services necessary, predicts the time needed for completion and stays in constant communication with the customer during the repair process.
Position Overview
The purpose of the role is to provide prompt and quality service to customers relating to the service, repair and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost effective repairs and quality service is delivered to customers.
The Service Advisor provides estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determines the services necessary, predicts the time needed for completion and stays in constant communication with the customer during the repair process.
Specific Role Responsibilities
Key Tasks:
Receive customers in a professional and friendly manner in order to ensure they feel valued.
Liaise and interact with customers attentively in order to completely understand and comprehend their service needs.
Prepare service estimates, sell routine maintenance/ repair services and conduct follow-ups regarding services and customer inquiries.
Interact and communicate with customers effectively, explaining service details in an understandable and appropriate manner, involving Service Technicians when necessary.
Maximise customer awareness of all products and services available.
Create collaborative internal and external partnerships in order to expedite service delivery.
Schedule appointments, answers phones and handle queries.
Assist with the coordination of alternate transportation, car rental reservations, shuttle services etc.
Maintain excellent standards of departmental administration such as service sheets, invoices, job cards, warranty claims, authorisation etc.
Maintain customer database with contact details and information.
Assist the dealership to achieve and maintain industry standards of process efficiency and service excellence.
Develop and maintain high levels of customer satisfaction and customer loyalty to ensure repeat business.
Ensure customer complaints are effectively managed via relevant CRM system/s.
Maintain and further develop own personal knowledge base in order to remain current and relevant.
Attend regular team meetings, sharing and receiving feedback in the interest of continuous improvement.
Attend all relevant OEM training courses, and any other developmental training opportunities allocated.
Perform other duties as requested.
Qualifications and Experience
Experience Required:
A minimum of 5 years in the automotive service industry. Prior experience in a technical role or as a service advisor would be ideal.
Basic technical understanding and background with the Ford brand is essential.
Qualifications Required:
Senior Certificate (Grade 12)
Other Requirements:
Valid, unendorsed drivers license and the ability to competently and legitimately drive.
Computer literate
Knowledge of dealership policies and procedures is essential.
Knowledge of competitive motor industry.
Basic mathematical ability (numeracy)
Knowledge of relevant operating systems would be an advantage.
Multilingual with languages generally spoken across the area and customer base is necessary.
Also send cvs to mervyn@bonafidehc.co.za
Our dealership based in Polokwane has an exciting and potentially lucrative opportunity available for a USED/ PRE-OWNED VEHICLE SALES MANAGER.
The Used Car Sales Manager must be competent in sourcing and buying stock, handling evaluations and trade-ins, and working closely with the sales team to close deals and ensure customer satisfaction. The Sales Manager is fully responsible for managing the Used Cars sales team, maximizing sales and profitability to achieve dealer targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process.
Specific Role Responsibilities
Key Duties and Responsibilities:
- Sourcing and buying stock, ensuring optimum stock of vehicles on premises to meet sales requirements.
- Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast.
- Developing the necessary sales organization to meet sales and profitability objectives.
- Ensuring cost control to budget within the department.
- Ensure adequate product display material is available.
- Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability.
- Monitor financial performance of sales department weekly.
- Ensure that customer complaints are dealt with timeously and effectively.
- Ensure that vehicle is delivered according to OEM quality and safety standards.
- Ensure that departmental customer satisfaction/ expectation targets are met.
- Ensure direct and indirect costs remain within Company prescribed parameters.
- Ensure that Sales Executives receive new model launch training.
- Establish the staffing levels and the training required to achieve sales objectives.
- Ensure that all floorplan activities are monitored.
- Ensure stock level is kept within company policy requirements.
- Maximize sale of back-end products.
Qualifications and Experience
Experience and Knowledge Required:
- A minimum of 5 years vehicle sales experience within the motor vehicle industry. Relevant experience in used car sales is essential.
- Track record of accurate vehicle valuations, setting and adjusting pricing is essential.
- Prior experience in a sales management role; managing, leading, administering and motivating a sales team to achieve objectives, to guide and implement
effective sales processes and systems, and to ensure achievement of business sales objectives is preferred. - A previous successful track record in sales is required.
- Solid track record of sourcing and buying stock, and evaluating vehicles, is required.
- Sales compliance management experience is required.
Qualifications Required:
- Senior Certificate (Grade 12)
- A relevant tertiary qualification NQF6+ (e.g. sales/ marketing/ business management) qualification - an added advantage.
Other Requirements:
- Valid, unendorsed drivers license and the ability to competently and legitimately drive.
- Computer literate: MS Office and dealer lead management system.
- Knowledge of dealership policies and procedures.
- Knowledge of competitive motor industry.
Skills and Personal Attributes
Skills/ Competencies:
- Communication (spoken and written business communication).
- Interpersonal skills (building rapport
- Sales management and marketing skills, knowledge and experience in the retail automotive context is necessary.
- Business acumen/ commercial astuteness
- Relationship management with OEM and other relevant stakeholders.
- Customer service management
Personal Attributes:
- Professional
- Highly results driven and orientated
- Highly self-motivated and constantly driven to achieve more.
- Highly resilient and able to maintain a positive outlook.
- Ethical
- Calm under pressure; able to keep emotions under control.
- An adapter; someone who can adapt their interpersonal style to suit different people or situations.
- A team player
- Reliable
Also send cvs to mervyn@bonafidehc.co.za
5.Our passenger dealer client based in Polokwane current holds a vacancy for an experienced Financial Manager. Must have experience in Motor Retail Industry.
The role of the Financial Manager in a dealership is multifaceted, encompassing a broad range of tasks that ensure the financial integrity of the dealership. The role puts you in a unique position to influence decision-making and strategy for the business, and promises an exciting career if you enjoy challenges and problem-solving and can thrive under pressure.
The Financial Manager plays a pivotal role in ensuring that all financial operations run smoothly, from tracking sales and expenses and overseeing inventory management, to preparing detailed financial reports. Their work not only supports day-to-day business activities but also informs strategic decisions that can drive growth and profitability.
The role of the Financial Manager in a dealership is multifaceted, encompassing a broad range of tasks that ensure the financial integrity of the dealership. The role puts you in a unique position to influence decision-making and strategy for the business, and promises an exciting career if you enjoy challenges and problem-solving and can thrive under pressure.
Specific Role Responsibilities
PROCESS AND GOVERNANCE
Contribute to the development of the appropriate strategy and set target within area of accountability.
Define standard operating procedures (SOP's).
Implement and manage end-to-end processes.
Manage all operational risk and risk mitigation initiatives.
Monitor and report on progress against operational plan and make adjustment where required.
Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.
Resolve problems with the necessary discretion and guidelines.
Conduct reconciliation of vehicles, parts, and service assets, verify against accounting records and address all anomalies with senior line management
Manage the security of all assets (including cash) in line with approved policies, processes and procedures.
Manage the security of all assets within direct control, i.e. cash, fixed assets, in line with approved policies, processes and procedures.
Monitor and evaluate financial processes for quality and effectiveness and notify stakeholders accordingly.
Perform reconciliations of financial records to enable verification of the validity of transactions and the appropriate action where required.
Prepare accurate and timeous reporting in respect of key performance metrics and recommendations to improve operational efficiency.
Prepare the accurate, timeous and effective input of remuneration including incentives, structures and deductions in compliance with organisational policy.
FINANCE
Manage financial activities in line with approved policies and procedures.
Manage, monitor and report on budget variances and provide solutions.
Authorise and approve all payment and ensure compliancy in terms of company policies.
Compile management accounts, including, budgets, cash flows, variance analysis and commentaries.
Ensure accurate billing in respect of accounts and charges, and identify opportunities for saving initiatives.
Ensure all reconciliations are complied and reviewed.
Ensure effective and efficient administration of operational costs within budget, identify areas of financial and operational risk and escalate appropriately.
Identify opportunities to minimise cost or increase revenue.
Manage outstanding debtors, cash sales and work in progress to ensure collections are up to date and all risks are identified and actioned
Manage the sales process around vehicle stock books i.e. invoicing and deal files.
Manages creditors and ensures all creditors are in line with service level agreements and maximise payment opportunities.
Manages the vehicles stock books to ensure accuracy in respect of billing and payment of vehicles and ensure that all documentation is compliant in term of
company policy.
Prepare VAT returns and ensure all documents are compliant in terms of SARS directives.
Secure the necessary resources to maintain service standards, facilitate problem solving and achieve objectives within budget.
CLIENT/CUSTOMER
Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business.
Plan, manage and monitor processes to ensure customer service excellence.
Develop and manage key stakeholder relationships that enable achievement of operational objectives.
PEOPLE
Create an engaging, enabling and productive work climate aligned to the employee value proposition.
Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee
relations to ensure an optimal working environment.
Monitor and positively influence and manage change, and offer operational support where required.
Own and live up to company values.
Ensure timeous, clear contracting and assessment of performance expectations with direct reports in line with identified objectives.
Qualifications and Experience
Experience Required:
- 5+ years' accounting/ financial management experience in a similar environment, of which at least 2-3 years' in a team lead/ management role.
- Relevant accounting/ finance management experience in the automotive industry at dealer level.
Minimum Qualification/s Required:
- NDip or BCom degree with Accounting or Financial Management NQF6+
- Recognised Management/ Leadership Diploma or Certificate – desired.
Other Requirements: - Valid, unendorsed driver’s license and the ability to competently and legitimately drive.
- Computer literate; highly proficient in Excel, Outlook, PowerPoint and Word.
- A working knowledge of the NCA, CPA, FICA and other legislation and frameworks relevant to the retail motor industry.
- Knowledge and ability to use relevant DMS functions (Drive).
Skills and Personal Attributes Minimum Requirements
Skills and Expertise Required:
- Communication: Able to communicate professionally at multiple levels in a professional, diplomatic, polite and rational manner even when under pressure.
- Interpersonal competence; effective at working with people.
- Financial Accounting
- Competent application of accounting fundamentals and principles.
- Financial and Accounting Controls experience
- Financial and commercial acumen/ thinking
- Sound knowledge and understanding of accounting and tax concepts, financial statements, trial balance, financial recordkeeping process and books or accounts of the company.
- Interrogates transaction initiating information or data, and understands, records or enters transactions on to the system.
- Analyses and reconciles financial information and data, resolves accounting issues, and reports on such.
- Compiling and presenting reports.
- Planning and organising
- Problem-solving and judgement skills
- Decision making and action orientated.
- Conflict handling
- Time management, including the ability to respond to and resolve queries and issues in the minimum amount of time.
- Able to work independently and well under pressure.
Personal Attributes:
- Professional
- High level of detail and accuracy
- Energetic and self-motivated
- Resilient and hard working
- Deadline driven
- Systematic and methodical
- Empathetic when dealing with personnel matters.
- Someone who upholds professional ethics and values.
- Must be assertive and comfortable to share views and ideas in the interest of good financial management of the business.
Also e-mail cvs to mervyn@bonafidehc.co.za
A vacancy exists at our passenger dealer client in Rustenburg for a strong New Vehicle Sales Manager.
Job Description
Grow market share through effective marketing of the Brand into the target market.
- Ability to meet sales forecast monthly and ensure sales and CSI targets are met / exceeded.
- Control varied activities at an optimal pace to achieve required targets.
- Ensure good relationships with the manufacturer, customers, service and parts department.
Specific Role Responsibilities
- Effective retention of customers.
- Manage the frontline and administrative staff, ensuring all functions operate at optimum levels.
- Builds a team that is highly motivated and deliver great results.
- Effective management of stock and deliveries.
- Manage customer relationship
Qualifications and Experience
- Matric and/or grade 12.
- Computer Literate – Excel & MS Word(Must)
- Clear Criminal Record
- Min of 5 years sales experience in the Motor Industry.
- Proven track record in leading and managing people.
- Valid Driver’s License.
- Knowledge of Kerridge
Skills and Personal Attributes
- Sales skills, knowledge and experience.
- Assertive and outstanding interpersonal skills.
- Ability to work under and be results orientated.
- Ability to delegate, follow-up with a strong sense of duty towards customers.
- Financial understanding of business.
- Excellent product knowledge.
- Problem Solving
Also send cvs to mervyn@bonafidehc.co.za