Job Features
| Location | Roodepoort |
| Salary | Market Related |
Job Description Reporting to the Service Manager, this position requires someone who will ensure Customer Satisfaction in the service and repair of motor vehicles in a safe and economical manner
Specific Role Responsibilities; • Repair / service vehicles according to instructions in job cards and in terms of manufacturer’s specifications.
o Service and Maintain the following: Assemble, dismantle, fit, inspect, install, remove and repair mechanical systems, components or sub-components Inspect, replace and top-up vehicle system fluids o Report to Control any additional work required on the vehicle o Report to Control if vehicle will not be ready on time o Obtain authorization before ordering parts, outwork, etc. from Service Advisor and Foreman o Ensure that the daily time ticket and the full story is entered in the job card o Delegate work to helpers / RSAs and check it o Interpret and implement technical service instruction data o Take good care of customer’s car and contents o Ensure that seats covers and floor mats are in the customer vehicles that have been worked on o Train on-the-job and control Apprentices o Ensure up-to-date knowledge of products o Attend manufacturer sponsored courses o Keep work area clean and tidy o Keep all Company tools and plant clean and in good order o Use protective covers on vehicles o Attend safety meetings o Keep own overalls clean and tidy o Sign out and in special tools and materials and ensure that they are used correctly o Assist with the reception and delivery of goods o Perform any other duty which may be required from time to time
Qualifications and Experience
• Must have at least a minimum of Grade 12
• Must be a qualified diesel technician- Trade Test • Valid Driver’s License (code 10 minimum)
Skills and Personal Attributes
• Attention to details • Ability to work under pressure • Good customer orientation • Good team player
N.B. (Only candidates that meet the criteria will be shortlisted and contacted)
N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)
Job Features
| Location | Kempton Park |
| Salary | Market Related |
- Greet customers arriving at the dealership
- Showcase the dealership’s vehicles and explain their features and warranties to customers
- Answer customer questions about cars, and the purchase process
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Negotiate Vehicle prices and trade-in values for customers’ vehicles
- Coordinate with the finance department to determine each customer’s financing and ownership options
- Contact past customers to ensure they are satisfied with their vehicles
- Matric
- Previous Commercial Sales Experience
- Valid driver’s license
- Computer literate
- Good communication skills
Job Features
| Location | Kempton Park |
| Salary | Market Related |
- Previous Stock Control Experience within a Dealership environment, advantageous
- Strong admin skills, mandatory
- Located in the Cape Town area
- Invoice vehicles accurately and timeously in accordance with the offer to purchase authorized by management.
- Ensure accurate and timely (daily) capture of purchase invoices.
- Bring vehicle into stock.
- Invoicing vehicles out.
- Create purchase orders to suppliers for recon and fitments; ensuring that each payment has an order number.
- Monthly reporting on outstanding orders.
- Balance vehicle costing on the in-house system to the department manager’s cost sheet.
- Ensure required documentation is available in the deal file before invoicing.
- Report any deviations to the Financial Manager.
- Stock takes (twice a week) of all vehicles bringing vehicles into stock.
- Provisions on all vehicles that are in stock.
- Update stock list with retail prices.
- Control of the Demo Fleet, updating reports to Matrix, back-office, and weekly stock takes.
- Responsible for registration and licensing documents for the used vehicle department.
- Work closely with the Sales Executives and Sales Manager/s.
- Matric
- Must have Stock Controller and Invoicing experience
- Experience with “Automate or Drive” dealership management system, advantageous
- Currently in the Motor Trade
- Computer literate
- Excel experience Mandatory
- Multi-tasking ability
Job Features
| Location | Tygervalley |
| Salary | Market Related |
Job Features
| Location | Roodepoort |
| Salary | Market Related |
| MAJOR ACTIVITY : (WHAT) | METHODS USED : (HOW) Collaborates with Team leaders on | MEASURABLE STANDARD |
| • Manage Key Performance Areas of staff | • Disciplinary procedures • Staff development • Carry out regular Technician tool inspections • Traceable job card handling for sign-offs and costing • Inform Service Manager of product failures • Ensure that technical information is up-to-date and readily available • Ensuring that all special tools are handled with care (updates on XD tools) • Quality Control of vehicles to ensure top quality workmanship and to ensure that all customer complaints/requirements have been attended to. | • Quality to OEM standards • Productivity • Efficiency • Team Target • Work bay utilisation • WIP dwell time • Quality of work CXi • Sample of vehicles tested=>30% of throughput • Complete checklist • 1 – Total vehicle returned x 100 of total vehicles checked • Implementation of corrective measures |
Job Features
| Location | Germiston |
| Salary | Market Related |
- Costing of Job cards with the use of labour operation codes
- Effective and Efficient management of Work in Progress
- Preparing technical reports
- Loading Maintenance claims on the SEMA system
- Using the VOSP system
- Costing of Warranty Job cards according to Labour Operation codes
- Loading of all warranty claims on UCHP and Kuzer system.
- Control over warranty claim store.
- Warranty audits
- Warranty parts disposal with RSM
- Warranty claims, payment follow up
- Senior Certificate (Grade 12)
- A minimum of 2-3 years in the automotive service industry. Prior experience in a technical role or as a service advisor and/or Warranty Clerk would be ideal.
- Basic technical understanding and background are essential.
- Direct experience as a Warranty/Costing Clerk will be an advantage.
- Knowledge of UCHP, Automate, VOSP, SEMA, Planner Service.
- Relevant OEM experience is highly desired.
- Valid, unendorsed driver’s license and the ability to competently and legitimately drive.
- Computer literate
- Knowledge of dealership policies and procedures is essential.
- Knowledge of competitive motor industry.
- Knowledge of relevant operating systems would be an advantage.
- Multilingual with languages generally spoken across the area and customer base is necessary.
- General understanding of mechanical/technical terms is essential.
- Basic knowledge of accounting practices is highly desired.
- Communication skills in English (read, write & speak) and other primary languages spoken in the area.
- Interpersonal ability; working with people, relating to others.
- Listening
- Customer orientation
- Planning and organizing; monitoring performance and output against expectations/ targets/ deadlines.
- Administration
- Initiative and problem-solving abilities
- Persuading and Influencing
- Delivering results
- Financial literacy: able to understand relevant financial concepts and do relevant calculations.
- Coping with pressure and setbacks; able to work productively in a highly pressurized environment.
- Highly self-motivated, energetic and able to maintain a positive outlook.
- Diplomatic
- Self-confident
- Determined and resilient
- Ethical
- A curious, quick learner:
- Need to acquire thorough knowledge of the vehicles they are handling – not just technical specs; but also, information about the manufacturer’s warranty, dealership services, OEM updates, etc.
- Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
- Calm; able to keep emotions under control.
- An adapter; someone who can adapt their interpersonal style to suit different people or situations.
- A team player
- Reliable
- Results driven and customer orientated
Job Features
| Location | Richardsbay |
| Salary | Negotiable |
- Matric
- Computer literate (BSI/Evolve)
- Knowledge of passenger vehicle dealership policies and procedures is essential.
- Knowledge of competitive motor industry.
- Basic mathematical ability (numeracy)
- Knowledge of relevant operating systems would be an advantage.
- Multilingual with languages generally spoken across the area and customer base is necessary.
- Experience in Costing and Warranty within the Automotive industry is advantageous.
- Experience with well known brands in Costing and Warranty within the Automotive industry is advantageous.
- Minimum requirement:
- Highly self-motivated, energetic and able to maintain a positive outlook.
- Ethical
- Need to acquire thorough knowledge of the vehicles they are handling – not just technical specs; but also, information about the manufacturer’s warranty, dealership services, OEM updates, etc.
- Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
- A team player
- Reliable
- Results driven and customer orientated
Job Features
| Location | Roodepoort |
| Salary | Market Related |
- To carry out diagnostic work and support mechanics as instructed by the Foreman
- To provide advice and support to mechanics on technical matters
- To carry out fault diagnosis to aid and speed vehicle servicing
- To ensure diagnostic equipment is used for vehicle examinations
- To take steps to ensure servicing of vehicle, remains within the targeted percentages of the manufacturers' time
- To ensure standards maintained with vehicle care and safety whilst performing functions
- To ensure vehicles are returned to the customer after service in a neat and clean condition
- Ensure diagnosis leads to most cost-effective and accurate remedy to fault or customer complaint
- To recommend purchase of capital equipment
- Admin functions:
- To complete forms and documentation included in the company's service routine
- To draft and prepare any reports required
- Ensure effective communication with staff, across departments, with customers and service providers
- Willingness to participate in marketing campaigns when required for the furtherance of the business.
- IMPORTANT – Standby and the responsibility thereto is a compulsory function of this position and no relaxation on this will be accepted.
- Minimum 5 years’ experience working as a Diesel Technician on commercial vehicles.
- Qualified Diesel Technician
- Valid driver’s licence
- Well known Heavy Truck brand Experience advantageous
- Mechanical insight and expertise
- Problem solving and commercial vehicle fault finding skills.
- Mental alertness
- Have sound English communication and writing skills to accurately record findings and work on job cards.
- Meticulous
- Customer orientated
- Team player and Interpersonal competence
- Decision making and action orientated.
Job Features
| Location | Richardsbay |
| Salary | R18 000,00 pm negotiable |
- Position is only open to EE (black) candidates.
- Candidates must possess only relevant mechanical engineering / diesel mechanical qualification.
- The salary package is negotiable, and also include car allowance of R22 525pm, + fuel allowance, + cell phone allowance, + Provident Fund, & Medical Aid
- Normal Company conditions of employment apply.
Job Features
| Location | Sandton |
| Salary | Market Related |
