Current Jobs

Our well known motor dealer client based in Parow is looking to employ customer driven Service Advisor. The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is delivered to customers. The Service Advisor provides estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determines the services necessary, predicts the time needed for completion, and stays in constant communication with the customer during the repair process. Position Overview: Specific Role Responsibilities: The responsibilities of a Service Advisor include the following tasks:

• Receive customers in a professional and friendly manner in order to ensure they feel valued.
• Liaise and interact with customers attentively in order to completely understand and comprehend their service needs.
• Prepare service estimates, sell routine maintenance/ repair services, and conduct follow-ups regarding services and customer inquiries.
• Interact and communicate with customers effectively, explaining service details in an understandable and appropriate manner, involving Service Technicians when necessary.
• Maximize customer awareness of all products and services available.
• Create collaborative internal and external partnerships in order to expedite service delivery.
• Schedule appointments, answer phones, and handle queries.
• Assist with the coordination of alternate transportation, car rental reservations, shuttle services, etc.
• Maintain excellent standards of departmental administration such as service sheets, invoices, job cards, warranty claims, authorisation, etc.
• Maintain customer database with contact details and information.
• Assist the dealership to achieve and maintain industry standards of process efficiency and service excellence.
• Develop and maintain high levels of customer satisfaction and customer loyalty to ensure repeat business.
• Ensure customer complaints are effectively managed via relevant CRM system/s.
• Maintain and further develop own personal knowledge base in order to remain current and relevant.
• Attend regular team meetings, sharing and receiving feedback in the interest of continuous improvement.
• Attend all relevant OEM training courses, and any other developmental training opportunities allocated.
• Perform other duties as requested.

Qualifications and Experience: Minimum Qualifications and Experience needed:

• Matric
• Valid, unendorsed driver’s license and the ability to competently and legitimately drive.
• Computer literate
• Knowledge of dealership policies and procedures is essential.
• Knowledge of competitive motor industry.
• Basic mathematical ability (numeracy)
• Knowledge of relevant operating systems would be an advantage.

Skills and Personal Attributes: Minimum requirements:

• Highly self-motivated, energetic and able to maintain a positive outlook.
• Ethical
• Need to acquire thorough knowledge of the vehicles they are handling – not just technical specs; but also, information about the manufacturer’s warranty, dealership services, OEM updates, etc.
• Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
• A team player
• Reliable
• Results driven and customer orientated

email cv's to mervyn@bonafidehc.co.za

• N.B. (Only candidates that meet the criteria will be shortlisted and contacted)
• N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)

Our truck dealer client in Midrand has a position available for an experienced professional with truck car parts sales experience only. Parts Sales Executive. The primary purpose of the position is to maximise sales opportunities achieving dealer objectives through excellent customer service. Reporting to the Parts Manager the ideal candidate must have at least 3 years’ experience as a Parts Sales Executive within the commercial vehicle motor industry. KNOWLEDGE AND SKILL REQUIREMENTS:

• Must have truck vehicle parts sales experience within the Motor industry
• High product knowledge as well as offering product solutions to customers
• Ability to follow up on all active prospects and update customer data base regularly
• Manage the sales process ensuring timeous deliveries
• Ability to effectively manage achievement of targets through monitoring of progress
• Efficient in administration duties
• Able to ensure policies and procedures relevant to the business are adhered to
• Ability to monitor and control stock
• Ability to negotiate competitive prices
• Ability to retain current customers for repeat business as well as acquire new business

BEHAVIOURAL COMPETENCIES

• Ability to maintain good relationships internally and externally
• Ability to cold-call
• Excellent communication using all mediums verbal, electronic etc.
• Team-player
• Able to initiate contact with customers
• Excellent negotiation skills

QUALIFICATIONS:

• Matric
• Fully computer literate
• Applications should be accompanied by an up-to-date CV indicating achievements, knowledge, skills and qualifications.
• email cv's to mervyn@ bonafidehc.co.za

 

Our well known automotive vehicle dealer client in Fourways currently holds a vacancy for an experienced New Vehicle Sales Manager with a proven track record. New Vehicle Sales Manager is fully responsible for the management of the New Vehicle department, maximizing sales and profitability to achieve targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process. Position Overview: Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a New Vehicle Sales Manager include the following tasks:

• Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast
• Developing the necessary sales organization to meet sales and profitability objectives.
• Ensuring optimum stock of vehicles on premises.
• Ensuring cost control to budget within the department.
• Ensure adequate product display material is available.
• Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability.
• Monitor financial performance of sales department weekly.
• Ensure that customer complaints are dealt with timeously and effectively.
• Ensure that departmental customer satisfaction/ expectation targets are met.
• Ensure direct and indirect costs remain within Company prescribed parameters.
• Establish the staffing levels and the training required to achieve sales objectives.
• Ensure that all floorplan activities are monitored.
• Ensure stock level is kept within company policy requirements.
• Maximize sale of back-end products.

Qualifications and Experience: Minimum Qualifications and Experience needed:

• Matric
• Previous Vehicle Sales Manager Experience
• Must have internet leads/sales experience

Skills and Personal Attributes Minimum requirement:

• Computer literate
• Multi-tasking ability
• Valid Driver’s License with no endorsements
• Good communication skills
• Strong admin management skills
• A team player
• Reliable
• Must be able to maintain and be a constant high performer

email cv's to mervyn@bonafidehc.co.za

Our motor dealer client in Polokwane has a position available for an experienced professional with passenger car parts sales experience only. Parts Sales Executive. The primary purpose of the position is to maximise sales opportunities achieving dealer objectives through excellent customer service. Reporting to the Parts Manager the ideal candidate must have at least 3 years’ experience as a Parts Sales Executive within the motor industry. KNOWLEDGE AND SKILL REQUIREMENTS:

• Must have passenger vehicle parts sales experience within the Motor industry
• High product knowledge as well as offering product solutions to customers
• Ability to follow up on all active prospects and update customer data base regularly
• Manage the sales process ensuring timeous deliveries
• Ability to effectively manage achievement of targets through monitoring of progress
• Efficient in administration duties
• Able to ensure policies and procedures relevant to the business are adhered to
• Ability to monitor and control stock
• Ability to negotiate competitive prices
• Ability to retain current customers for repeat business as well as acquire new business

BEHAVIOURAL COMPETENCIES

• Ability to maintain good relationships internally and externally
• Ability to cold-call
• Excellent communication using all mediums verbal, electronic etc.
• Team-player
• Able to initiate contact with customers
• Excellent negotiation skills

QUALIFICATIONS:

• Matric
• Fully computer literate
• Applications should be accompanied by an up-to-date CV indicating achievements, knowledge, skills and qualifications.
• email cv's to mervyn@ bonafidehc.co.za

 

Our commercial vehicle dealership client in Midrand currently holds a vacancy for a Finance Manager. This position will be suited to an experienced person who has the ability to manage the financial department and maintain internal control measures to ensure that the dealership is compliant to sound financial practices and good corporate governance. Supporting the Dealer Principal and Financial Executive in the achievement of financial objectives, identifying areas of risk and improvement, and ensuring timely and accurate reporting. The Financial Manager furthermore supports the Human Resources function with personnel and payroll matters at dealership level. Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a Financial Manager include the following tasks:

• Prepare and report financial statements to Division, H.O. and auditors (internal and external).
• Prepare and complete various weekly, monthly and annual financial statements.
• Complete monthly management reports.
• Compile management accounts, including budgets, cash flows, variance analysis and commentaries.
• Produce financial and management information.
• Maintain the integrity and reliability of the financial data.
• Ensure that month-end cut-offs are compliant in terms of company policies.
• Manage the effective and timely provision of financial, statutory and sustainability reporting including cash flows, variance analysis and commentaries.
• Oversee accurate reconciliation of all financial records to enable verification of the validity of transactions and to take appropriate action where required.
• Prepare and complete financial budgets for the dealership in conjunction with departmental managers and other stakeholders.
• Ensure effective and efficient administration of operational costs within budget, identify areas of financial and operational risk and escalate appropriately.
• Supervise cash management activities.
• Responsible for co-signatory of payments with Dealer Principal in accordance with approved policies and procedures.
• Manage and report on progress against operational budget in liaison with Dealer Principal.
• Analyse and interpret financial information:
• Complete analysis of financial data to understand and compare business results; interpret and analyse financial data to draw conclusions and trends from the financial analysis.
• Complete profit and loss analysis.
• Complete and update daily cash flow statement to establish working capital requirements.
• Assist in the preparation and timely filing of all internal accounting and financial reports for governmental and regulatory bodies.
• Accurately calculate and process VAT, provisional tax etc.
• Establish and monitor internal controls.
• Implement corporate governance and compliance policies and processes to identify and manage risks and expose liabilities.
• Manage and control the administration and financial processes within the dealership.
• Conduct reconciliation of vehicles, parts, service assets, verify against accounting records and address all anomalies with senior line management.
• Manage supplier and customer relationships; ensuring effective debtors and creditors processes are in place and adhered to.
• Identify opportunities to minimize cost and increase revenue.
• Manage the security of all assets within direct control, i.e. cash, fixed assets, in line with approved policies, processes and procedures.
• Attract, retain, appraise and train, coach and develop finance and administration team members.

Qualifications and Experience: Minimum Qualifications and Experience needed:

• BCom degree with Accounting NQF7+.
• Recognised Management/ Leadership Diploma or Certificate – an advantage
• 5+ years' accounting/ financial management experience in similar environment
• Relevant experience in the Commercial Vehicle Industry.

Skills:

• Communication: Able to communicate professionally at multiple levels in a professional, polite and rational manner even when under pressure.
• Interpersonal competence; effective at working with people.
• Financial Management and Performance Reporting
• Financial and commercial thinking.
• Financial and Accounting Control
• Sound knowledge and understanding of financial, accounting and tax concepts, financial statements, trial balance, financial record keeping process etc.
• Analysing and reconciling financial information and data, identifying auditing discrepancies and reporting on such, ensuring root cause analysis is carried out and corrective and preventive measures are implemented.
• Problem-solving skills and sound judgement.
• Decision making and action orientated.
• Conflict resolution
• People Management and Development skills, including effective delegation ability.
• Time management, including the ability to respond to and resolve queries and issues in the minimum amount of time.
• Able to work independently and under pressure.
• Improvement Orientation

Personal Attributes

• Professional
• High level of detail and accuracy
• Energetic and self-motivated
• Resilient
• Hard working
• Deadline driven
• Organised and disciplined.
• Someone who upholds professional ethics and values.
• An independent thinker; comfortable taking a stand in the interest of good governance and isn’t easily pressured.
• Must be assertive and mature in outlook.

     

Our well known automotive dealer client based in Bloemfontein currently holds a vacancy for an experienced Dealer Principal. The position requires a high-profile, experienced, passionate person, who enjoys autonomy and is confident in achieving business growth. The focus of this role is on driving and achieving results. The responsibilities of a Dealer Principal include the following tasks:

• Ability to deliver bottom line results while ensuring compliance to company policies and corporate governance
• Ability to develop and implement strategies for growth
• Strong entrepreneurial skills
• Sound financial / accounting knowledge
• Good business acumen
• Ability to make sound business decisions
• Ability to apply modern business methods
• Ability to ensure maximum efficiency and profitability in all departments.
• Ability to create a customer centric environment and maximize customer service levels
• Ability to control cash flow, stocks and assets at a level commensurate with profit requirements and satisfactory return on investment
• Ability to manage risk and ensure audit requirement compliance
• Ability to ensure dealer compliance to franchise standards and target requirements
• Ability to create a high-performance culture and climate in the dealership
• Strong ability to motivate and retain talent
• Ability to develop and encourage strong working relationships at all levels in the business
• Ability to manage performance and deal with poor-performance immediately

Qualifications and Experience: Minimum Qualifications and Experience needed:

• Matric with a relevant Degree or similar
• Recognised Management/ Leadership Diploma or Certificate – desired.
• A minimum of five years’ experience as a Dealer Principal within the Automotive Retail Industry.
• Automate or Kerridge

Other Requirements:

• Valid, unendorsed driver’s license and the ability to competently and legitimately drive.
• Computer literate; highly proficient in Excel, Outlook, Powerpoint and Word.
• A working knowledge of the application of OHS, NCA, CPA, FICA and other legislation and frameworks relevant to the retail motor industry.
• A working knowledge of the application of Labour legislation.
• Knowledge and ability to use relevant DMS functions (Automate).

Skills and Personal Attributes: Minimum requirement:

• Communication: Able to communicate professionally at multiple levels in a professional, diplomatic, polite and rational manner even when under pressure.
• Interpersonal competence; effective at working with people and building relationships.
• Dealership Operations Management
• Financial Management relevant to managing a business.
• Entrepreneurial and commercial thinking.
• Customer Centricity
• Problem-solving and judgement skills
• Deciding and Initiating Action
• Conflict management
• Leadership
• Monitoring and measuring
• Improvement Orientation
• People Management and Development skills
• Persuading and Influence
• Formulating Strategies and Concepts
• Coping with pressures and setbacks
• Analysing

Personal Attributes:

• Professional
• Energetic and self-motivated
• Resilient
• Results driven
• Someone who upholds professional ethics, principles and values.
• Must be assertive and mature in outlook.
• Alignment to the brand.

Please e-mail cv to mervyn@bonafidehc.co.za

Our busy commercial dealership client based in Midrand is looking to employ an experienced Service Manager.

Job Description

• Ability to control resources at a level commensurate with profit requirements and enhanced customer relations. • Ability to maximize departmental profitability through the sale of labour and associated products to franchise and non-franchise customers. • Supervision of staff, management of performance, discipline and other staff management related functions. • Ability to ensure Service Department achieves budget objectives through daily, weekly and monthly monitoring and control of accounts, operating controls and composite figures. • Ability to ensure efficient operation of the Service Department through efficient labour utilization, productivity and sales. • Ability to ensure excellence in customer service. • Ability to maintain effective control of expenses through monthly examination of management accounts to ensure expenditure for the Service Department is in line with budgeted labour sales

Position Overview The main purpose of the job is to ensure efficient and profitable operation of the Service Department by meeting the objectives that cover the Service Department’s operating policies and standards to achieve both high levels of customer satisfaction, retention and profitability. Specific Role Responsibilities • Customer focused management • Strong motivational and negotiation skills • Excellent people management skills • Focus on driving performance

Qualifications and Experience • Matric • A minimum of 5-years’ Service Manager’s experience is essential • Qualified Diesel Mechanic Technician • Management Certification will be an added advantage • Truck & Bus Product Knowledge a MUST • Valid Driver’s License C1, EC will be an added advantage • Fully computer literate • Kerridge experience will be beneficial.

Please e-mail cv to mervyn@bonafidehc.co.za

Our well known automotive dealer client based in Weltevreden Park currently holds a vacancy for a Working Foreman. Job Description To coordinate, plan and deliver daily team tasks in the Repairs, Servicing and Support Services function, through the execution of pre-defined objectives as per agreed OEM standard operating procedures. Position Overview • Plan and Gear workshop team according to available hours daily • Assist technicians with diagnostic problems • Test drive vehicles• Supervise technical staff. • Communicate with customers n technical matters • Oversee teamwork between Service Advisors, Booking clerk and Technicians. • Maintenance of hand tools • Quality workmanship is rendered by technicians • Manage apprentices • Oversee correctness of job cards, clocking hours etc. • Manage work in progress Specific Role Responsibilities • Ensure an optimal productive and an efficient team. • Ensure Quality workmanship delivered to customers. • Communicate technical information, challenges and decisions to customers • Ensure engaged workshop staff. • Development of employees and ensure required certification is in for the specific tasks. • Responsible for Health and Safety. • Admin functions- Check Job cards etc. • Manage workshop assets. Qualifications and Experience • Grade 12/Matric • Bilingual English and other recognised language • Qualified Technician • Computer Literacy • Knowledge popular brands and dealerships policies and procedures • Knowledge of service core processes Please e-mail cv to mervyn@bonafidehc.co.za

Our well known automotive dealer client based in Roodepoort currently holds a vacancy for experienced NEW AND USED CAR SALES EXECUTIVES with a proven track record. Preferably looking for Vehicle Sales Executives with minimum of 3 years sales experience, or must be very strong in Sales. This position will be suited to an experienced person who has the ability to attract clients; provide excellent customer service and maintain high levels of sales on an ongoing basis. The candidate for this position will be responsible for selling motor vehicles for personal and commercial use. Their duties include meeting with customers to discuss their needs, promoting sales offers at their dealership, and participating in test drives with interested customers. Sales executives are responsible for making customers feel welcome and supported through the car-purchasing process. Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a Sales Executive include the following tasks:

• Greet customers arriving at the dealership
• Showcase the dealership’s vehicles and explain their features and warranties to customers
• Answer customer questions about cars, and the purchase process
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Negotiate car prices and trade-in values for customers’ vehicles
• Coordinate with the finance department to determine each customer’s financing and ownership options
• Contact past customers to ensure they are satisfied with their vehicles

Qualifications and Experience: Minimum Qualifications and Experience needed:

• Matric
• Previous Sales Experience

Skills and Personal Attributes: Minimum requirement:

• Valid driver’s license
• Computer literate
• Good communication skills

N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position) Please e-mail cv to mervyn@bonafidehc.co.za