Current Jobs

Our automotive dealer client in JHB North has a position available for an experienced professional with Mercedes Benz experience only. Parts Sales Executive. The primary purpose of the position is to maximise sales opportunities achieving dealer objectives through excellent customer service. Reporting to the Parts Manager the ideal candidate must have at least 3 years’ experience as a Parts Sales Executive within the motor industry. KNOWLEDGE AND SKILL REQUIREMENTS:

• Must have Mercedes Benz parts sales experience within the Motor industry
• High product knowledge as well as offering product solutions to customers
• Ability to follow up on all active prospects and update customer data base regularly
• Manage the sales process ensuring timeous deliveries
• Ability to effectively manage achievement of targets through monitoring of progress
• Efficient in administration duties
• Able to ensure policies and procedures relevant to the business are adhered to
• Ability to monitor and control stock
• Ability to negotiate competitive prices
• Ability to retain current customers for repeat business as well as acquire new business

BEHAVIOURAL COMPETENCIES

• Ability to maintain good relationships internally and externally
• Ability to cold-call
• Excellent communication using all mediums verbal, electronic etc.
• Team-player
• Able to initiate contact with customers
• Excellent negotiation skills

QUALIFICATIONS:

• Matric
• Fully computer literate
• Applications should be accompanied by an up-to-date CV indicating achievements, knowledge, skills and qualifications.
• mervyn@ bonafidehc.co.za

   

Our well known Commercial Dealer client based in Johannesburg currently holds a permanent vacancy for an experienced Debtors Clerk. Preferences:

• Matric, mandatory
• Strong Excel knowledge, mandatory
• Qualification in Finances, advantageous.
• Previous Debtors Clerk Experience within the Commercial Vehicle Industry, advantageous

Basic salary and period of fixed term contract to be confirmed. This position will be suited to an experienced person who has the ability to ensure proper accounting and reconciliation of all accounts and ensuring the collection of outstanding dealership funds. The candidate needs to excel at organisation and pay attention to detail. Skills with math and numbers also prove beneficial. The candidate should be familiar with accounting and bookkeeping as a whole. Accuracy in accounting computations and data entry are also a critical skill that is required. Position Overview: Should your application be short-listed, you will be contacted for an interview and/ or a psychometric assessment. If you have not received an invitation to attend an interview by 01/12/2023, please consider your application unsuccessful. Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a Debtors Clerk include the following tasks: Responsible to control the full debtor’s function at the dealership, such as (but not limited to): • Assist with open new accounts and conducting accurate reference checks of all debtors. • Update all reconciliations accurately and timeously. • Escalate any account problems to relevant departmental managers (e.g. F&I). • Accurately monitor outstanding funds and changes in daily/ monthly age analysis. • Ensure all information on each customer’s account is accurate. • Compile debtor statements and send to debtors. • Ensure accurate allocation of all deposits to correct accounts, and correspond with invoices and statements. • Follow up on all outstanding debtor payments. • Establish appropriate rapport with all debtors. Qualifications and Experience: Minimum Qualifications and Experience needed: • Matric • Strong Excel knowledge • Qualification in Finances, advantageous. • Previous Debtors Clerk Experience within the Commercial Vehicle Industry, advantageous Skills and Personal Attributes: Minimum requirement: • Computer literate • Self-motivated, trustworthy and highly responsible. • Good in Communication • Reliable • Results driven and orientated • Attention to detail, highly accurate • Following instructions and procedures Please e-mail cvs to mervyn@bonafidehc.co.za

Our well know automotive dealer client currently holds a vacancy for a qualified Stripper & Assembler for their Body Shop based in Gezina. Must have BMW experience. Job Description

• Stripping of Vehicles • Reassembling of all vehicle parts that have been stripped • Ensure all workstations are in order and prepped for the next day • Assisting the finishing department • Assisting all other divisions of the company as and when neededMinimum requirements: • 3-5 years working experience in vehicle/panel beating/strip/assembly • Must have the ability and skill to strip and assemble all makes of vehicles

Please e-mail cvs to mervyn@bonafidehc.co.za    

Our well known automotive vehicle dealer client based in Cape Town currently holds a vacancy for an experienced Service Manager. The purpose of the position is to manage an organised and profitable service department; delivering high quality service and focused on customer satisfaction. Responsible for mentoring and leading all departmental staff. Position Overview The purpose of the position is to manage an organised and profitable service department; delivering high quality service and focused on customer satisfaction. Responsible for mentoring and leading all departmental staff. Specific Role Responsibilities Key Duties and Responsibilities:

• Drive the achievement of productivity, efficiency and customer service level index goals and objectives.
• Manage a profitable workshop against budget, including analyzing workshop performance data e.g. productivity of technical staff, labour rates, efficiency of workshop, expense monitoring and control etc.
• Manage escalated workshop (technical) problems accordingly, including:

Escalation of technical/ product related issues to the specific Brand. Ensuring continuous support and guidance to technical staff throughout technical problem-solving stages. Ensuring future corrective action plans to address various technical problems are implemented. * Ensure accurate workshop capacity planning according to productive and available staff is done.

• Control (WIP) work in progress on all vehicles in the workshop daily to maintain an acceptable level, and manage end-to-end throughput, maintaining awareness of the status of all vehicles.
• Achieve industry leading standards of customer care, process efficiency and cost control.
• Exceed all targets and labour sales objectives through efficient workshop operations management.
• Ensure efficient equipment and asset control, and administration processes.
• Ensure the highest level of customer satisfaction, service level achievement, and customer retention.
• Responsible for the annual budget of Service Department.
• Manage risk (financial and non–financial) within department.
• Ensure compliance with OEM and business policies and processes, as well as adherence to relevant workshop operating procedures and practices.
• Maintain good housekeeping within department, including ensuring compliance to the Brand's CI guidelines within the department.
• Manage and improve environmental, health and safety standards.
• Conduct departmental meetings and general aftersales meetings to ensure effective communication.
• Manage training of all service staff.
• Lead, manage, attract, retain, appraise and develop staff.

Qualifications and Experience Experience Required:

• A minimum of 10 years’ relevant technical motor industry experience is essential.
• A minimum of 5 years of relevant workshop management experience in the motor industry.

Minimum Qualification/s Required: * Senior Certificate (Grade 12) or equivalent NQF 4 qualification.

• Relevant OEM service manager certification required.
• Recognised Motor Trade plus N6 or Technical Diploma (NQF6+), or other relevant industry related qualification (or working towards) – highly desired.
• Recognised Management Diploma or Certificate – highly desired.
• Qualified Motor Technician (A-certification) – an advantage.
• Other Requirements:
• Valid, unendorsed driver’s license and the ability to competently and legitimately drive.
• Computer literate
• An effective understanding of financial principles, including budgeting and forecasting.
• An effective understanding of relevant technology and systems.
• An effective understanding of the Environmental and Occupational Health & Safety Acts.

Skills and Personal Attributes Skills and Expertise Required:

• Have sound communication skills in English and language commonly spoken in the area (speak & write).
• Interpersonal competence; effective at working with people and building relationships.
• Technical, mechanical insight and experience.
• Business orientated thinking and resource management; basing decisions on business implications and KPI’s, focusing on cost-benefit considerations and handling resources in a sustainable manner.
• Good financial acumen.
• Systems oriented.
• People management competence, including performance management and employee development & motivation.
• Problem solving and motor vehicle fault finding skills.
• Delivering results and meeting customer expectations.
• Coping with pressure
• A team player
• Motivation to perform and achieve results; focusing on solutions and measurable results, strives for outstanding performance and sets challenging goals.
• Valuing Diversity
• Conflict resolution

Personal Attributes:

• Committed
• Initiative
• Self-managed and resilient
• Adaptability
• Someone who values and builds relationships.
• Alignment with the brand; acts as an ambassador for the brand and passionate about the products.

Please attach contactable references when applying for the position. N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)                    Please e-mail cv to mervyn@bonafidehc.co.za  

Our well known luxury dealer client based in Weltevreden Park is looking to employ customer driven Service Advisor. The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is delivered to customers. The Service Advisor provides estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determines the services necessary, predicts the time needed for completion, and stays in constant communication with the customer during the repair process. Position Overview: Specific Role Responsibilities: The responsibilities of a Service Advisor include the following tasks:

• Receive customers in a professional and friendly manner in order to ensure they feel valued.
• Liaise and interact with customers attentively in order to completely understand and comprehend their service needs.
• Prepare service estimates, sell routine maintenance/ repair services, and conduct follow-ups regarding services and customer inquiries.
• Interact and communicate with customers effectively, explaining service details in an understandable and appropriate manner, involving Service Technicians when necessary.
• Maximize customer awareness of all products and services available.
• Create collaborative internal and external partnerships in order to expedite service delivery.
• Schedule appointments, answer phones, and handle queries.
• Assist with the coordination of alternate transportation, car rental reservations, shuttle services, etc.
• Maintain excellent standards of departmental administration such as service sheets, invoices, job cards, warranty claims, authorisation, etc.
• Maintain customer database with contact details and information.
• Assist the dealership to achieve and maintain industry standards of process efficiency and service excellence.
• Develop and maintain high levels of customer satisfaction and customer loyalty to ensure repeat business.
• Ensure customer complaints are effectively managed via relevant CRM system/s.
• Maintain and further develop own personal knowledge base in order to remain current and relevant.
• Attend regular team meetings, sharing and receiving feedback in the interest of continuous improvement.
• Attend all relevant OEM training courses, and any other developmental training opportunities allocated.
• Perform other duties as requested.

Qualifications and Experience: Minimum Qualifications and Experience needed:

• Matric
• Valid, unendorsed driver’s license and the ability to competently and legitimately drive.
• Computer literate
• Knowledge of dealership policies and procedures is essential.
• Knowledge of competitive motor industry.
• Basic mathematical ability (numeracy)
• Knowledge of relevant operating systems would be an advantage.

Skills and Personal Attributes: Minimum requirements:

• Highly self-motivated, energetic and able to maintain a positive outlook.
• Ethical
• Need to acquire thorough knowledge of the vehicles they are handling – not just technical specs; but also, information about the manufacturer’s warranty, dealership services, OEM updates, etc.
• Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
• A team player
• Reliable
• Results driven and customer orientated
• N.B. (Only candidates that meet the criteria will be shortlisted and contacted)
• N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)

Please e-mail cv to mervyn@bonafidehc.co.za

Our well known motor dealer client based in Woodmead currently holds a vacancy for a Vehicle Stock Controller with Evolve experience. Preferences:

• Previous Stock Control Experience within a Dealership environment
• Strong admin skills, mandatory

This position will be suited to an experienced person who will maintain a high level of integrity and ethical standards. The candidate will have to effectively maintain, order, and control the availability of vehicle stock to optimise potential sales. The candidate for this position will be responsible for the stock and invoicing of vehicles. The responsibilities of a Vehicle Stock Controller include the following tasks:

• Invoice vehicles accurately and timeously in accordance with the offer to purchase authorized by management.
• Ensure accurate and timely (daily) capture of purchase invoices.
• Bring vehicle into stock.
• Invoicing vehicles out.
• Create purchase orders to suppliers for recon and fitments; ensuring that each payment has an order number.
• Raise/ create cheque requisitions in accordance with standard processes and policies.
• Verify creditor invoices.
• Contact suppliers regarding outstanding invoices and capture.
• Monthly reporting on outstanding orders.
• Balance vehicle costing on Automate to the department manager’s cost sheet.
• Ensure required documentation is available in the deal file before invoicing.
• Assist stock controller in reporting of sales cards.
• Daily debtor’s allocation and updates to back office.
• Report any deviations to the Financial Manager.
• Stock takes (twice a week) of all vehicles bringing vehicles into stock.
• Provisions on all vehicles that are in stock.
• Update stock list with retail prices.
• Update stock list with retail prices.
• Control of the Demo Fleet, updating reports to Matrix, back office and weekly stock takes.
• Responsible for registration and licensing documents for the used vehicle department.
• Work closely with the Sales Executives and Sales Manager/s.
• Attend all relevant OEM training courses, and any other developmental training opportunities allocated.

Qualifications and Experience: Minimum Qualifications and Experience needed:

• Matric
• Must have Stock Controller and Invoicing experience
• Experience in Evolve Programme

• Currently in the Motor Trade
• Knowledge of relevant dealership stock and sales policies and procedures.
• Understanding of the compliance governing the retail industry would be an advantage.

Skills and Personal Attributes: Minimum requirement:

• Communication skills in English (read, write & speak) but also able to effectively communicate with customers and colleagues/stakeholders.
• Interpersonal ability; working with people, relating to others.
• Highly developed ability to organize, control and multi-task.
• High attention to detail and accuracy.
• Making decisions within scope of responsibility and taking action.
• Initiative and problem-solving abilities
• Delivering results and meeting customer expectations.
• Customer orientation; a commitment to service excellence and customer satisfaction.
• Analysing
• Planning and organizing; monitoring own performance against expectations/ targets/ deadlines.
• Coping with pressure and setbacks; able to work productively in a pressurized environment.
• Team work orientation, yet still able to work independently with minimal supervision.

Personal Attributes:

• Highly self-motivated and able to maintain a positive, cheerful outlook.
• Ethical
• Reliable
• Able to work flexible hours including one weekend day and holidays to meet the needs of the business.
• Results driven and orientated
• A willingness to learn

Please e-mail cv to mervyn@bonafidehc.co.za

Our well known Commercial dealer client based in Zululand currently holds a vacancy for a New Vehicle Sales Executive (Commercial Vehicles), with a proven track record. Preferences:

• Previous sales experience with commercial vehicles
• Valid driver’s license, Code 14 with PDP
• Preferably located in the Richard Bay/ Zululand area.

Basic Salary: R15000.00 depending on experience. This position will be suited to an experienced person who has the ability to attract clients; provide excellent customer service and maintain high levels of sales on an ongoing basis. Reporting to the Sales Manager/ Dealer Principal of the respective dealership the ideal candidate must have at least 3 years’ experience as a Vehicles Sales Executive within the Commercial Vehicles industry in a dealership environment. Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a Sales Executive include the following tasks:

• Greet customers arriving at the dealership
• To sell the maximum number of units & obtaining the best profit available within the company pricing policy.
• To make sure that the customer is aware of all our back –end products.
• To ensure that the highest level of customer satisfaction is met in order to ensure future repeat business.
• To ensure that the 21-point check is adhered to on a daily basis.
• To handle cash received from clients and/ or company in line with company policy and/ or accepted practice. Cash to be receipted with Finance department upon receipt of cash from client and/ or company.
• Carrying out of all reasonable instructions/ duties given to you by any member of Management, from time to time.
• To ensure that the Brand and Dealership is actively marketed and promoted in the allocated, approved targeted market
• To penetrate the truck market in a well organised, trained and professional manner.
• To identify new and maintain current customers, to maximize sales.
• To ensure benchmark customer satisfaction and standards of the Dealer and Manufacturer are maintained.
• Achieve and exceed targeted sales units and first gross profit.

Qualifications and Experience: Minimum Qualifications and Experience needed:

• A minimum of Grade 12 or equivalent
• 3 years Truck sales experience
• Valid Driver’s license (Code 14 and valid PDP)
• Networking skills (Essential)
• Negotiation skills (Essential)
• Planning and organizing (Essential)
• Selling skills (Essential)
• Excellent computer skills and very proficient in excel, word, and outlook.
• Excellent communication skills both verbal and written.

Skills and Personal Attributes: Minimum requirement:

• Ability to cope with rejection.
• Confidence (Essential).
• Self-motivation and ambition (Essential).
• People Orientated (Essential).
• Cultural Diversity (Essential).
• Sound ability to manage conflict (Essential).
• Entrepreneurial thinking.

Please e-mail cv to mervyn@bonafidehc.co.za

Our well known Commercial dealer client based Roodepoort currently holds a vacancy experienced SALES EXECUTIVES with a proven track record. Must have Commercial Vehicle Sales Executives with minimum of 3 years sales experience. This position will be suited to an experienced person who has the ability to attract clients; provide excellent customer service and maintain high levels of sales on an ongoing basis. The candidate for this position will be responsible for selling Commercial Vehicles for personal and commercial use. Their duties include meeting with customers to discuss their needs, promoting sales offers at their dealership, and participating in test drives with interested customers. Sales executives are responsible for making customers feel welcome and supported through the car-purchasing process. Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a Commercial Vehicle Sales Executive include the following tasks:

• Greet customers arriving at the dealership
• Showcase the dealership’s vehicles and explain their features and warranties to customers
• Answer customer questions about cars, and the purchase process
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Negotiate Vehicle prices and trade-in values for customers’ vehicles
• Coordinate with the finance department to determine each customer’s financing and ownership options
• Contact past customers to ensure they are satisfied with their vehicles

Qualifications and Experience: Minimum Qualifications and Experience needed:

• Matric
• Previous Commercial Sales Experience

Skills and Personal Attributes: Minimum requirement:

• Valid driver’s license
• Computer literate
• Good communication skills

N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position) Please e-mail cv to mervyn@bonafidehc.co.za