Our well known motor dealership client in George has a vacancy available for a well experienced DP with below skills and experience.
The purpose of the position is to formulate and execute tactical strategy and associated plans for the dealership; responsible for achievement of objectives/ performance targets and high levels of service delivery; maximising profitability through the sale of vehicles, parts, labour and related products; and ensuring control of cash flow, stock and assets relevant to profit requirements and suitable return on investment.
The key focus areas of this role are leading people, achieving results and driving business growth. This role requires a highly experienced, dedicated person who enjoys autonomy; is aligned to the brand; has a visible, hands-on leadership approach, and is confident in achieving business growth.
Should your application be short-listed, you will be contacted for an interview and/ or a psychometric assessment. If you have not received an invitation to attend an interview by 22/01/2024, please consider your application unsuccessful.
Specific Role Responsibilities:
Specifications for these positions will be discussed if a candidate is invited for an interview.
The responsibilities of a Dealer Principal include the following tasks:
- To develop strategies to drive dealership revenue, profitability and market share in the relevant area.
- To achieve and exceed financial targets as per agreed budget.
- Ensure achievement of profit margins and financial objectives, good cash flow, forecasting, monitoring and controlled availability of vehicle and parts stock a/p projected demand.
- Build and maintain a professional relationship with vehicle manufacturer/s.
- Optimally manage and control the cross-functional areas in the dealership.
- To formulate and implement dealership practices in compliance with corporate governance and legal requirements, Distributor policies and OEM guidelines.
- To manage assets of a dealership optimally (cash control/flow, liquidity, stock, debtors, creditors, etc.).
- Ensure high standards of quality and workmanship are delivered.
- Maintain and increase market penetration.
- To ensure customer acquisition and retention via customer focused interventions in the dealership.
- To generate enthusiasm and set an appropriate brand example in line with the franchise standards.
- To be informed and up to date regarding competitor intelligence and awareness via proper market analysis.
- Manage stock turnover ratios, stock holding values and sales to meet company objectives.
- Track the performance to measure and improve operational efficiency for the dealership.
- Facility management, ensuring compliance with OHS requirements, CI rules and general housekeeping is well maintained at all times.
- Develop and implement people capacity plans in line with delivery, performance objectives and budget.
- To provide effective leadership and people management in order to attract, develop and retain high quality and success orientated dealer staff (DP's key focus is to act as an effective “manager of managers”).
- Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
- 8+ years relevant motor industry experience, of which at least 3 years dealer operations management experience.
- Exposure to various motor industry business disciplines at the highest level within a retail automotive environment such as business area financial management, sales, marketing, brand management and Service process and Parts knowledge is necessary.
- BComm degree NQF7+ or other relevant tertiary business/ commercial qualification – preferable.
- Recognised Management/ Leadership Diploma or Certificate – desired.
- High volume brandexperience – preferable.
- Valid, unendorsed driver’s license and the ability to competently & legitimately drive.
- Computer literate; highly proficient in Excel, Outlook, Powerpoint and Word.
- A working knowledge of the application of OHS, NCA, CRA, FICA and other legislation and frameworks relevant to the retail motor industry.
- A working knowledge of the application of Labour legislation.
- Knowledge and ability to use relevant DMS functions.
- Communication: Able to communicate professionally at multiple levels in a professional, diplomatic, polite and rational manner even when under pressure.
- Interpersonal competence; effective at working with people and building relationships.
- Dealership Operations Management
- Financial Management relevant to managing a business.
- Entrepreneurial and commercial thinking.
- Customer Centricity
- Problem-solving and judgement skills
- Deciding and Initiating Action
- Conflict management
- Leadership
- Monitoring and measuring
- Improvement Orientation
- People Management and Development skills
- Persuading and Influence
- Formulating Strategies and Concepts
- Coping with pressures and setbacks
- Analysing
- Professional
- Energetic and self-motivated
- Resilient
- Results driven
- Someone who upholds professional ethics, principles and values.
- Must be assertive and mature in outlook.
- Alignment to the brand.
Our well know motor dealer client based in Bethlehem currently holds a vacancy for a Sales Representative: Motorbikes.
Preferences:
- Previous experience as a premium brand Motorcycle Sales Executive, required
- Preferably located in the Bethlehem area
- Valid Motorcycle driver’s license
- Greet customers arriving at the dealership
- Showcase the dealership’s motorbikes and explain their features and warranties to customers
- Answer customer questions about motorbikes, and the purchase process
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Negotiate motorbike prices and trade-in values for customers’ motorbikes
- Coordinate with the finance department to determine each customer’s financing and ownership options
- Contact past customers to ensure they are satisfied with their motorbikes.
- Matric
- Previous Motorbike sales experience advantageous
- Valid motorcycle license
- Computer literate
- Good communication skills
Our well know automotive dealer client based in Parow currently holds a vacancy for a New Vehicle Sales Manager with a proven track record.
Preferences:
- Previous Managerial experience, required
- Preferably located in the Western Cape Area
- Valid Driver’s License
Our well known automotive dealer client based in Northcliff currently holds a vacancy for a Working Foreman. Job Description To coordinate, plan and deliver daily team tasks in the Repairs, Servicing and Support Services function, through the execution of pre-defined objectives as per agreed OEM standard operating procedures. Position Overview • Plan and Gear workshop team according to available hours daily • Assist technicians with diagnostic problems • Test drive vehicles• Supervise technical staff. • Communicate with customers n technical matters • Oversee teamwork between Service Advisors, Booking clerk and Technicians. • Maintenance of hand tools • Quality workmanship is rendered by technicians • Manage apprentices • Oversee correctness of job cards, clocking hours etc. • Manage work in progress Specific Role Responsibilities • Ensure an optimal productive and an efficient team. • Ensure Quality workmanship delivered to customers. • Communicate technical information, challenges and decisions to customers • Ensure engaged workshop staff. • Development of employees and ensure required certification is in for the specific tasks. • Responsible for Health and Safety. • Admin functions- Check Job cards etc. • Manage workshop assets. Qualifications and Experience • Grade 12/Matric • Bilingual English and other recognised language • Qualified Technician • Computer Literacy • Knowledge popular brands and dealerships policies and procedures • Knowledge of service core processes
Please e-mail cv to mervyn@bonafidehc.co.za
| Job Description | Reporting to the Service manager the Quality Controller is required to review the quality of all completed work on vehicles. Ensure the correct completion of required documentation. Road testing vehicles, promoting the quality of work delivered by the Service Technicians. |
| Position Overview | |
| Specific Role Responsibilities | Inspect and verify the repair instructions on the Job Card confirm the repair report on the back of the job card and test drive where necessary Must be able to adhere to Quality gate 2 processes. Ensure Job cards are correctly completed, the repair instructions and repair reports must comply with OEM standards Report deviations from correct standards, staff not working to correct standards must be addressed with management Randomly check five car daily on the following standard items: Fluid levels, Oil levels, torque wheels, tyre pressures, spare wheel and lights Do Ghost audits by Installing 2 faults once a week in ghost cars Conduct the best practice auditing techniques and improve recording and evaluation systems to the highest trends |
| Qualifications and Experience | Grade 12 with mathematics. Artisan Qualifications Drivers License Diagnostic technician certification |
| Skills and Personal Attributes | Attention to detail. Auditing Conduct the best practice auditing techniques and improve recording and evaluation systems to the highest trends. Technical skills Evaluate quality of work completed and identify if the customers faults have been repaired. Leadership Quality control is a team effort and the ability to the standard within the service team whilst objectively addressing noncompliance. Problem solving Have the ability to make decisions Business acumen Planning Good response to pressure Innovativeness Leadership. |
Job Features
| Location | Cape Town |
| Salary | Market related |
| Job Description | Our well known motor dealership client's PASSENGER DIVISION SERVICE/ WORKSHOP FOREMAN - POLOKWANE currently holds a vacancy for a Workshop Foreman Reporting to the Service Manager PURPOSE:The Workshop Foreman is responsible for maximizing service sales and profitability by creating customer confidence in the Dealership by providing quality service. He/she needs to ensure that a “fix right first time” standard is maintained by effectively supervising and motivating workshop staff to obtain maximum productivity, efficiency and customer satisfaction. When taking over and transferring tasks and responsibilities, it is essential to ensure that all information is received and explained directly from the Service Advisor in as detailed a manner as possible, so that subsequent steps in the process can be carried out in the best way possible. ROLES & RESPONSIBILITIES:• Distribute workload effectively and efficiently• Ensure that work is completed properly and on time • Monitor all work• Control staff timekeeping• Assist Technicians• Ensure a productive and efficient working environment• Test drive vehicles• Handle Customer complaints• Ensure consistent high-quality work for all services and repairs• Assist with diagnosis regarding customer problems • Analyse comebacks• Supervise staff using motivation, assistance and discipline• Attend to warranty claims• Ensure good housekeeping• Ensure that safety measures are instituted and followed• Ensure healthy and safe working environment standards are adhered to by all staff• Ensure that workshop policies and procedures are adhered to• Assist Manager and replace Manager if he / she is not available• Assist Control, reception and administration• Monitor quotations• Assist Service Advisors with reception processes to maintain a stable work in progress (WIP)• Perform any other reasonable duties which may be required from time to time Also send cv's to mervyn@bonafidehc.co.za KNOWLEDGE, SKILLS AND QUALIFICATIONS:• Must have a minimum of Grade 12 + relevant Trade certification• Diagnostic or Master Certification in Motor Mechanic will be an added advantange• Must have a valid driver’s license• Must have Leadership and Time Management skills• Technical Diagnostic Skills and relevant qualification• Problem solving• Team work and motivation• Effective Communication• Attention to detail |
Job Features
| Location | Polokwane |
| Salary | Market related |
| Job Description | To Diagnose faults, repair and conduct set vehicle services vehicles according to prescribed standards of Audi South Africa Deliver high quality technical expertise to satisfy customers and honor Distributor Service delivery values. Adhere to Company’s and bran South Africa policies, procedures, expectations regarding your position as Diagnostic/Master Technician. |
| Specific Role Responsibilities | • To carry out diagnostic work and support mechanics as set out by the Foreman to carry out fault diagnosis to aid and speed vehicle servicing • To take steps to ensure servicing of vehicle, remains within the targeted percentages of the manufacturers' time • To discuss matters with service advisors and customers as required and provide lucid explanations • To ensure standards maintained with vehicle care and safety whilst performing functions • To ensure vehicles are returned to the customer after service in a neat and clean condition • To recommend purchase of capital equipment Admin functions: • To complete forms and documentation included in the company's service routine • To draft and prepare any reports required • Mentor apprentices, sign off logbooks and evaluate their technical ability. • Ensure effective communication with staff, across departments, with customers and service providers Willingness to participate in marketing campaigns when required for the furtherance of the business. |
| Qualifications and Experience | • Grade 12 • N6 trade certificate or Olifantsfontein motor mechanic trade papers or must be qualified on the CBMT level system • The following qualifications will be advantageous: • Health and safety related qualification. |
| Skills and Personal Attributes Also send cv's to mervyn@bonafidehc.co.za | • Mechanical insight. • OEM required technical training course successfully mastered, Porsche, BMW or Mercedes training is also acceptable. • Problem solving and motor vehicle fault finding skills. Mental alertness. • Meticulous. • Team player and Interpersonal competence. Customer orientated. • Decision making and action orientated. • Need excellent - Fix right first time track record. • Knowledge of German OEM SA operating computer programs ODIS, Elsapro. • Be able to use Manufacturer diagnostic equipment / computer (Vas Machines) 2 - 3 Year technician experience • German vehicle product training. • Have sound English communication and writing skills to accurately record findings and work on job cards. • Need computer skills. |
Job Features
| Location | Cape Town |
| Salary | Market related |
Our well known Commercial Dealer client based in Johannesburg currently holds a permanent vacancy for an experienced Debtors Clerk.
Must have worked on Keyloop or Drive/Kerridge Systems.
Preferences:
- Matric, mandatory
- Strong Excel knowledge, mandatory
- Qualification in Finances, advantageous.
- Previous Debtors Clerk Experience within the Commercial Vehicle Industry, advantageous
Our well known automotive dealer client based in Weltevreden Park currently holds a vacancy for a Working Foreman. Job Description To coordinate, plan and deliver daily team tasks in the Repairs, Servicing and Support Services function, through the execution of pre-defined objectives as per agreed OEM standard operating procedures. Position Overview • Plan and Gear workshop team according to available hours daily • Assist technicians with diagnostic problems • Test drive vehicles• Supervise technical staff. • Communicate with customers n technical matters • Oversee teamwork between Service Advisors, Booking clerk and Technicians. • Maintenance of hand tools • Quality workmanship is rendered by technicians • Manage apprentices • Oversee correctness of job cards, clocking hours etc. • Manage work in progress Specific Role Responsibilities • Ensure an optimal productive and an efficient team. • Ensure Quality workmanship delivered to customers. • Communicate technical information, challenges and decisions to customers • Ensure engaged workshop staff. • Development of employees and ensure required certification is in for the specific tasks. • Responsible for Health and Safety. • Admin functions- Check Job cards etc. • Manage workshop assets. Qualifications and Experience • Grade 12/Matric • Bilingual English and other recognised language • Qualified Technician • Computer Literacy • Knowledge popular brands and dealerships policies and procedures • Knowledge of service core processes
Please e-mail cv to mervyn@bonafidehc.co.za
Job Features
| Location | Roodepoort |
| Salary | Market related |
Our well known Commercial dealer client based in Zululand currently holds a vacancy for a New Vehicle Sales Executive (Commercial Vehicles),
with a proven track record.
Preferences:
- Previous sales experience with commercial vehicles
- Valid driver’s license, Code 14 with PDP
- Preferably located in the Richard Bay/ Zululand area.
- Greet customers arriving at the dealership
- To sell the maximum number of units & obtaining the best profit available within the company pricing policy.
- To make sure that the customer is aware of all our back –end products.
- To ensure that the highest level of customer satisfaction is met in order to ensure future repeat business.
- To ensure that the 21-point check is adhered to on a daily basis.
- To handle cash received from clients and/ or company in line with company policy and/ or accepted practice. Cash to be receipted with Finance department upon receipt of cash from client and/ or company.
- Carrying out of all reasonable instructions/ duties given to you by any member of Management, from time to time.
- To ensure that the Brand and Dealership is actively marketed and promoted in the allocated, approved targeted market
- To penetrate the truck market in a well organised, trained and professional manner.
- To identify new and maintain current customers, to maximize sales.
- To ensure benchmark customer satisfaction and standards of the Dealer and Manufacturer are maintained.
- Achieve and exceed targeted sales units and first gross profit.
- A minimum of Grade 12 or equivalent
- 3 years Truck sales experience
- Valid Driver’s license (Code 14 and valid PDP)
- Networking skills (Essential)
- Negotiation skills (Essential)
- Planning and organizing (Essential)
- Selling skills (Essential)
- Excellent computer skills and very proficient in excel, word, and outlook.
- Excellent communication skills both verbal and written.
- Ability to cope with rejection.
- Confidence (Essential).
- Self-motivation and ambition (Essential).
- People Orientated (Essential).
- Cultural Diversity (Essential).
- Sound ability to manage conflict (Essential).
- Entrepreneurial thinking.
Job Features
| Location | Zululand |
| Salary | Market related |
