Our well known automotive dealer client based in Nelspruit has an opportunity available for a NEW VEHICLE SALES MANAGER with a proven track record. Job Description The Sales Manager is fully responsible for managing the sales team, maximizing sales and profitability to achieve dealer and manufacturer targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process. Position Overview The Sales Manager is fully responsible for managing the sales team, maximizing sales and profitability to achieve dealer and manufacturer targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process. Specific Role Responsibilities Qualifications and Experience Experience and Knowledge Required: A minimum of 5 years vehicle sales experience within the motor vehicle industry. Relevant experience in new car sales is essential. Prior experience in a sales management role; managing, leading, administering and motivating a sales team to achieve objectives, to guide and implement effective sales processes and systems, and to ensure achievement of business sales objectives is preferred. A previous successful track record in sales is required. Knowledge & understanding of OEM target management and variable margin programmes required. Prior experience in Multi vehicle sales sales or similar brand - highly desired. Sales compliance management experience is required. Qualifications Required: Senior Certificate (Grade 12) A relevant tertiary qualification NQF6+ (e.g. sales/ marketing/ business management) qualification - an added advantage. Other Requirements: Valid, unendorsed drivers license and the ability to competently and legitimately drive. Computer literate: MS Office and dealer lead management system. Knowledge of dealership policies and procedures. Knowledge of competitive motor industry. Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast. Developing the necessary sales organization to meet sales and profitability objectives. Ensuring optimum stock of vehicles on premises. Ensuring cost control to budget within the department. Ensure adequate product display material is available. Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability. Monitor financial performance of sales department weekly. Ensure that customer complaints are dealt with timeously and effectively. Ensure that vehicle is delivered according to OEM quality and safety standards. Ensure that departmental customer satisfaction/ expectation targets are met. Ensure direct and indirect costs remain within Company prescribed parameters. Ensure that Sales Executives receive new model launch training. Establish the staffing levels and the training required to achieve sales objectives. Ensure that all floorplan activities are monitored. Ensure stock level is kept within company policy requirements. Maximize sale of back-end products. Skills and Personal Attributes Skills/ Competencies: Communication (spoken and written business communication). Interpersonal skills (building rapport Sales management and marketing skills, knowledge and experience in the retail automotive context is necessary. Business acumen/ commercial astuteness Relationship management with OEM and other relevant stakeholders. Customer service management Personal Attributes: Professional Highly results driven and orientated Highly self-motivated and constantly driven to achieve more. Highly resilient and able to maintain a positive outlook. Ethical Calm under pressure; able to keep emotions under control. An adapter; someone who can adapt their interpersonal style to suit different people or situations. A team player Reliable Please e-mail cvs to mervyn@bonafidehc.co.za

Job Description Our motor dealer client in Kroonstad is looking to employ an experienced Used Car Manager with a proven track record of selling not less than 20 cars per month. Purpose To plan, manage and monitor the implementation of used vehicle sales activities and processes in order to deliver on approved operational plans and to continuously enhance service delivery. Minimum Experience 3-5 years experience in a similar environment Minimum Qualification Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04 Minimum Requirements Industry legislative compliance/ knowledge. Drivers License Good command of Afrikaans and English GENERIC JOB OUTPUTS PROCESS AND GOVERNANCE Contribute to the development of the appropriate strategy and set target within area of accountability. Define standard operating procedures (SOP's). Implement and manage end-to-end processes. Manage all operational risk and risk mitigation initiatives. Monitor and report on progress against operational plan and make adjustment where required. Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities. Resolve problems with the necessary discretion and guidelines. Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act. Educate customers on products and services, ensuring retention of existing customers thereby improving sales, revenue and customer base. Plan and organise sales outputs through assigning sales priorities and continuously reviewing and adapting targets and quality to achieve objectives and goals. FINANCE Manage financial activities in line with approved policies and procedures. Manage, monitor and report on budget variances and provide solutions. Ensure that the physical resources and equipment are managed in a manner that enhance cost effective utilisation. CLIENT/CUSTOMER Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business. Plan, manage and monitor processes to ensure customer service excellence. Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for customer feedback and exceptional service delivery. PEOPLE Create an engaging, enabling and productive work climate aligned to the employee value proposition. Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment. Monitor and positively influence and manage change, and offer operational support where required. Own and live up to company values. Manage teams within the context of defined processes, set required performance parameters and act as technical coach where required. send cv's to mervyn@bonafidehc.co.za

Our Klerksdorp based Commercial Vehicles dealership client has a vacancy for a Service Manager in their Commercial Vehicles dealership. The position will report to the Dealer Principal (DP) and is responsible for managing a group of qualified technicians, apprentices and clerical staff. Specific Role Responsibilities The position will report to the Dealer Principal (DP) The main purpose of the job is to ensure efficient and profitable operation of the Service Department by meeting the objectives that cover the Service Department’s operating policies and standards to achieve both high levels of customer satisfaction, retention and profitability. Qualifications and Experience • Matric • Qualified Technician (Diesel Trade or related qualification) will be an added advantage. • Relevant post matric qualification in Management will be an advantage • Driver’s License code 10 or C1 Skills and Personal Attributes COMPUTER PACKAGES:• Fully computer literate - Microsoft package • Experience in automate or Kerridge will be an advantage KNOWLEDGE AND SKILLS: • Ability to control resources at a level commensurate with profit requirements and enhanced customer relations. • Ability to maximise departmental profitability through the sale of labour and associated products to franchise and non-franchise customers • Supervision of staff, management of performance, discipline and other staff management related functions. • Ability to ensure Service Department achieves budget objectives through daily, weekly and monthly monitoring and control of accounts, operating controls and composite figures. • Ability to ensure efficient operation of the Service Department through efficient labour utilization, productivity and sales. • Ability to ensure excellence in customer service. BEHAVIOURAL COMPETENCIES • Customer focused management • Strong motivational skills • Excellent negotiation skills • Excellent people management skills • Focus on driving performance also send cv's to mervyn@bonafidehc.co.za  

Our heavy vehicle transport client is looking to employ and experienced and qualified Workshop Foreman in Pretoria. The ideal applicant will possess the following:-

• Qualified Artisan Diesel Mechanic
• Valid code EC (or EC1 0.4 or C) driver’s license and PrDP
• Experience in maintenance of heavy duty vehicles.
• Experience in servicing and repairing automotive components
• Auto Electrical experience an advantage
• Relevant supervisory experience

JOB OUTPUTS

• Coordinate and implement vehicle fleet maintenance activities.
• Control vehicle fleet activities.
• Ensure optimal human resource utilization.
• Compile reports for management information.
• Manage subordinates.
• Ensure optimal vehicle availability on a daily basis
• Ensuring roadworthiness of vehicles.
• Ensure after hours support is given to all service technicians
• Ensure Service department budget is upheld

WORKING CONDITIONS

• Normal BCEA working conditions.

COMPETENCIES

KNOWLEDGE

• Knowledge of the commercial vehicle industry.
• Working knowledge of the Occupational Health and Safety Act.
• Knowledge of the workshop procedures.
• Knowledge of the company’s disciplinary policies and procedures

SKILLS

·         Good communication and interpersonal skills. ·         Time management skills. ·         Supervisory skills. ·         Report writing skills. ·         Fault finding skills ·         Basic computer literacy an added advantage ATTITUDE/CAPABILITY          Honesty

• Have good work ethics.
• Willing to work after hours when necessary.
• Teamwork orientation.
• Safety awareness orientation.
• Attention to detail.
• Quality orientation.
• Accuracy and figure orientation

also send cv's to mervyn@bonafidehc.co.za

Our motor dealer client based in Northcliff currently has a vacancy of a Service Manager. The position will report to the Dealer Principal (DP) The main purpose of the job is to ensure efficient and profitable operation of the Service Department by meeting the objectives that cover the Service Department’s operating policies and standards to achieve both high levels of customer satisfaction, retention, and profitability.

Customer focused management Excellent negotiation skills Excellent people management skills Focus on driving performance email cv's to mervyn@bonafidehc.co.za

Matric Qualified Technician (Motor Mechanic Diesel or related Trade Qualification) Relevant post matric qualification in Management will be an advantage. Fully computer literate - Microsoft package Experience in automate or Kerridge will be an advantage Strong motivational skills Relevant Driver’s License Attention to detail email cv's to mervyn@bonafidehc.co.za

Our well known automotive dealer client based in Umhlanga, KwaZulu Natal is looking to employ an experienced Credit Controller. Requirements: Must motor industry experience. The ideal candidate must have 4 years’ experience in the Credit environment, have some credit diploma or degree alternatively some credit courses etc. Must be computer literate. Must have maths, decision-making, and communication skills Job Description: Evaluate the credit status of clients to identify debtors and credit level Assist customers in setting up a credit control system that allows for periodic debt repayment Conduct negotiations with debtors to fix terms and conditions for payment of receivables Handle internal issues and ensure timely payment to creditors Ensure daily cash and debtor targets are met Contact debtors through calls, emails or letters to notify them of outstanding invoice Maintain regular contact with clients to ensure proper management of debt Conduct business operations in compliance with standard policies and regulations Maintain proper records of client accounts and purchasing activities Monitor payment history to identify changes in reparation and take necessary actions Conduct monthly reconciliation of debtor ledger accounts Proper recommendations and advice on queries regarding accounts receivable Ensure prompt reply to client and internal feedback Commence legal action against debtors in event of halted payment Propose irrecoverable debts to be written off or they may employ strategies to recover receivables in cases of debtor bankruptcy Oversee the forwarding of monthly statements to clients to keep them updated on debt collection activities Collaborate with legal attorneys to discuss appropriate terms and conditions for debt repayment. Please e-mail cvs to mervyn@bonafidehc.co.za  

Our high volume dealership in Sandton is looking to employ experienced, target driven sales executives. Looking for competent new vehicle sales executives Plus 3 years experience Proven sales track record Sales competency Reside in close proximity to dealership (northern suburbs) email cv's to mervyn@bonafidehc.co.za

Our well established automotive vehicle dealer client based in Centurion currently holds a vacancy for an experienced Bookings Clerk. Job Description Minimum requirements:

• Previous experience in dealership mandatory
• Previous experience as a Bookings Clerk mandatory
• Previous experience as a Receptionist
• Handle requests of advance bookings of consumers through telephone or email.
• Make necessary arrangements for pickup and drop.
• Answer customer queries
• Computer literate

N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position) Please e-mail cvs to mervyn@bonafidehc.co.za

Our well known automotive dealer client based in Centurion currently holds a vacancy for a Qualified Automotive Technician. This position will be suited to an experienced person who has the ability to inspect, maintain, and repair vehicles. The candidate needs to provide excellent customer service and maintain high levels of customer satisfaction on an ongoing basis. To diagnose and repair faults, and conduct vehicle services according to prescribed standards of the OEM. Deliver high quality technical expertise to satisfy customers and honour organisational service delivery values. The responsibilities of a Technician include the following tasks: Carry out diagnostic work and support mechanics as set out by the Foreman. Carry out fault diagnosis to aid and speed up vehicle servicing. Take steps to ensure servicing of vehicles remains within the targeted percentages of the manufacturers' time. Discuss matters with service advisors and customers as required and provide coherent explanations. Ensure standards are maintained with regards to vehicle care and safety whilst performing functions. Ensure vehicles are returned to the customer after service in a neat and clean condition. Complete all necessary and relevant training as required by the OEM (online, classroom, other mediums of training) within reasonable time frames. Admin functions: Complete forms and documentation included in the company's service routine. Draft and prepare any reports required. Mentor apprentices, sign off logbooks, and evaluate their technical ability (if applicable) Ensure effective communication with team members and colleagues across departments, with customers, and service providers. Participate in marketing campaigns when required for the furtherance of the business. Any other duties as may reasonably be required. Qualifications and Experience Minimum requirement: Qualified Vehicle Technician Valid driver’s license Skills and Personal Attributes Minimum requirement: Excellent vehicle diagnostic and fault-finding skills Work under high pressure Multi-tasking ability Please e-mail cvs to mervyn@bonafidehc.co.za

Job description Our well known automotive dealer client based in Centurion, Gauteng currently holds a vacancy for 2 x experienced NEW & USED VEHICLE SALES EXECUTIVES with a proven track record. Preferably looking for New & Used Vehicle Sales Executives with minimum of 3 years sales experience or must be very strong in Sales. This position will be suited to an experienced person who has the ability to attract clients; provide excellent customer service and maintain high levels of sales on an ongoing basis. The candidate for this position will be responsible for selling motor vehicles for personal and commercial use. Their duties include meeting with customers to discuss their needs, promoting sales offers at their dealership, and participating in test drives with interested customers. Sales executives are responsible for making customers feel welcome and supported through the car-purchasing process. Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a Sales Executive include the following tasks:

• Greet customers arriving at the dealership
• Showcase the dealership’s vehicles and explain their features and warranties to customers
• Answer customer questions about cars, and the purchase process
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Negotiate car prices and trade-in values for customers’ vehicles
• Coordinate with the finance department to determine each customer’s financing and ownership options
• Contact past customers to ensure they are satisfied with their vehicles

Qualifications and Experience: Minimum Qualifications and Experience needed:

• Matric
• Previous Used Vehicle Sales Experience

Skills and Personal Attributes: Minimum requirement:

• Valid driver’s license
• Computer literate
• Good communication skills