Current Jobs

Job Description Our commercial vehicle dealer client in Kempton Park currently holds a vacancy for a Parts Sales Executive. This position will be suited to an experienced person who has the ability to attract clients; provide excellent customer service and maintain high levels of sales on an ongoing basis. Specific Role Responsibilities Specific Role Responsibilities: Specifications and responsibilities for this position will be discussed if a candidate is invited for an interview. The responsibilities of a Parts Sales Executive include the following tasks but are not limited to:

• Administration – to ensure all paperwork, documentation, requisitions are properly recorded within sock control system.
• To ensure that all credit sales are made to an authorised signatory of approved account.
• To keep all parts catalogues, manufactures lists, etc. updated and tidy.
• Communication – to ensure warehouse manager/ parts manager is kept aware of stock movement.
• To notify warehouse manager/ parts manager of any difference noted when inspecting incoming goods.
• To maintain good helpful relationships with all customers and their representatives.
• Marketing – to assist if required in any marketing activity as required.
• Finance – to ensure all transactions take place according to company policy.
• To ensure security of all cash and cheques received.
• To ensure that the highest level of CSI is achieved.
• To conduct all transactions with customers with the utmost courtesy.
• To ensure the accurate identification of the customer needs.
• To receive & identify stock when delivered from the supplier.

Qualifications and Experience Minimum Qualifications and Experience needed:

• Matric
• 3+ Years’ Experience as a Parts Sales Executive
• Commercial vehicle (Parts) experience advantageous

Skills and Personal Attributes send cv's to mervyn@bonafidehc.co.za Minimum requirement:

• Valid driver’s license
• Computer literate
• Good communication skills
• Strong Parts Retail experience
• Excel & Word knowledge advantageous

Our well known truck/bakkie dealer client based in Kempton Park currently holds a vacancy for an experienced Commercial VEHICLE SALES EXECUTIVE with a proven track record. Preferably looking for Vehicle Sales Executives with minimum of 3 years sales experience or must be very strong in Sales. This position will be suited to an experienced person who has the ability to attract clients; provide excellent customer service and maintain high levels of sales on an ongoing basis. The candidate for this position will be responsible for selling motor vehicles for personal and commercial use. Their duties include meeting with customers to discuss their needs, promoting sales offers at their dealership, and participating in test drives with interested customers. Sales executives are responsible for making customers feel welcome and supported through the car-purchasing process. Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a Sales Executive include the following tasks:

• Greet customers arriving at the dealership
• Showcase the dealership’s vehicles and explain their features and warranties to customers
• Answer customer questions about cars, and the purchase process
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Negotiate car prices and trade-in values for customers’ vehicles
• Coordinate with the finance department to determine each customer’s financing and ownership options
• Contact past customers to ensure they are satisfied with their vehicles

Qualifications and Experience: Minimum Qualifications and Experience needed:

• Matric
• Previous Sales Experience

Skills and Personal Attributes: Minimum requirement:

• Valid driver’s license
• Computer literate
• Good communication skills

N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position) Please e-mail cv to mervyn@bonafidehc.co.za  

Our well known automotive dealer client based in Northcliff currently holds a vacancy for an experienced NEW VEHICLE SALES EXECUTIVE with a proven track record. Preferably looking for Vehicle Sales Executives with minimum of 3 years sales experience or must be very strong in Sales. This position will be suited to an experienced person who has the ability to attract clients; provide excellent customer service and maintain high levels of sales on an ongoing basis. The candidate for this position will be responsible for selling motor vehicles for personal and commercial use. Their duties include meeting with customers to discuss their needs, promoting sales offers at their dealership, and participating in test drives with interested customers. Sales executives are responsible for making customers feel welcome and supported through the car-purchasing process. Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a Sales Executive include the following tasks:

• Greet customers arriving at the dealership
• Showcase the dealership’s vehicles and explain their features and warranties to customers
• Answer customer questions about cars, and the purchase process
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Negotiate car prices and trade-in values for customers’ vehicles
• Coordinate with the finance department to determine each customer’s financing and ownership options
• Contact past customers to ensure they are satisfied with their vehicles

Qualifications and Experience: Minimum Qualifications and Experience needed:

• Matric
• Previous Sales Experience

Skills and Personal Attributes: Minimum requirement:

• Valid driver’s license
• Computer literate
• Good communication skills

N.B. (Only candidates that meet the criteria will be shortlisted and contacted) N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position) Please e-mail cv to mervyn@bonafidehc.co.za  

Our well known Light Commercial Dealer client based in Kempton Park, Gauteng is looking to employ customer driven Junior Service Advisor with technical experience. The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is delivered to customers. The Service Advisor provides estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determines the services necessary, predicts the time needed for completion, and stays in constant communication with the customer during the repair process. Position Overview: Specific Role Responsibilities: The responsibilities of a Service Advisor include the following tasks:

• Receive customers in a professional and friendly manner in order to ensure they feel valued.
• Liaise and interact with customers attentively in order to completely understand and comprehend their service needs.
• Prepare service estimates, sell routine maintenance/ repair services, and conduct follow-ups regarding services and customer inquiries.
• Interact and communicate with customers effectively, explaining service details in an understandable and appropriate manner, involving Service Technicians when necessary.
• Maximize customer awareness of all products and services available.
• Create collaborative internal and external partnerships in order to expedite service delivery.
• Schedule appointments, answer phones, and handle queries.
• Assist with the coordination of alternate transportation, car rental reservations, shuttle services, etc.
• Maintain excellent standards of departmental administration such as service sheets, invoices, job cards, warranty claims, authorisation, etc.
• Maintain customer database with contact details and information.
• Assist the dealership to achieve and maintain industry standards of process efficiency and service excellence.
• Develop and maintain high levels of customer satisfaction and customer loyalty to ensure repeat business.
• Ensure customer complaints are effectively managed via relevant CRM system/s.
• Maintain and further develop own personal knowledge base in order to remain current and relevant.
• Attend regular team meetings, sharing and receiving feedback in the interest of continuous improvement.
• Attend all relevant OEM training courses, and any other developmental training opportunities allocated.
• Perform other duties as requested.

Qualifications and Experience: Minimum Qualifications and Experience needed:

• Matric
• Valid, unendorsed driver’s license and the ability to competently and legitimately drive.
• Computer literate
• Knowledge of dealership policies and procedures is essential.
• Knowledge of competitive motor industry.
• Basic mathematical ability (numeracy)
• Knowledge of relevant operating systems would be an advantage.

Skills and Personal Attributes: Minimum requirements:

• Highly self-motivated, energetic and able to maintain a positive outlook.
• Ethical
• Need to acquire thorough knowledge of the vehicles they are handling – not just technical specs; but also, information about the manufacturer’s warranty, dealership services, OEM updates, etc.
• Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
• A team player
• Reliable
• Results driven and customer orientated

Please e-mail cvs to mervyn@bonafidehc.co.za

Our transport company client in Pretoria has contract based vacancies available for 8 experienced Bodyshop operatives with below skills and experience.

JOB REQUIREMENTS

“The ideal applicant will possess the following”:-

• Grade 12 or N3 or equivalent
• NTC qualification
• Experience in spray painting
• They must have basic welding skills on arc welding, Co2 welding, gas brazing and gas welding.
• They must have structural repair knowledge.
• Basic fibreglass repairs
• Basic sheet metal work
• They must know how a tape measure works.

JOB OUTPUTS

• Reconstruction of vehicle bodies
• Mixing of fibre glass and lamination thereof
• Welding
• Construction of fibre panels
• Repairing accident damaged buses/vehicles

Candidates will go through the following evaluation process, practical assessments, interviews, and lastly psychometric assessments. also send cv's to mervyn@bonafidehc.co.za

Our well known automotive dealer client based in Bryanston is looking to employ an experienced Finance Manager. Job Description Purpose The role include to plan, manage and monitor the implementation of all financial management practices, activities and processes in order to deliver on approved operational financial plans and to continuously enhance service delivery. Provide direction, review and report up the line. Position Overview To ensure the accurate completion of all reporting requirements and management accounts according to best practice accounting principles. Specific Role Responsibilities GENERIC JOB OUTPUTS PROCESS AND GOVERNANCE Contribute to the development of the appropriate strategy and set target within area of accountability. Define standard operating procedures (SOP's). Implement and manage end-to-end processes. Manage all operational risk and risk mitigation initiatives. Monitor and report on progress against operational plan and make adjustment where required. Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities. Resolve problems with the necessary discretion and guidelines. Conduct reconciliation of vehicles, parts, and service assets, verify against accounting records and address all anomalies with senior line management Manage the security of all assets (including cash) in line with approved policies, processes and procedures. Manage the security of all assets within direct control, i.e. cash, fixed assets, in line with approved policies, processes and procedures. Monitor and evaluate financial processes for quality and effectiveness and notify stakeholders accordingly. Perform reconciliations of financial records to enable verification of the validity of transactions and the appropriate action where required. Prepare accurate and timeous reporting in respect of key performance metrics and recommendations to improve operational efficiency. Prepare the accurate, timeous and effective input of remuneration including incentives, structures and deductions in compliance with organisational policy. FINANCE Manage financial activities in line with approved policies and procedures. Manage, monitor and report on budget variances and provide solutions. Authorise and approve all payment and ensure compliancy in terms of company policies. Compile management accounts, including, budgets, cash flows, variance analysis and commentaries. Ensure accurate billing in respect of accounts and charges, and identify opportunities for saving initiatives. Ensure all reconciliations are complied and reviewed. Ensure effective and efficient administration of operational costs within budget, identify areas of financial and operational risk and escalate appropriately. Identify opportunities to minimise cost or increase revenue. Manage outstanding debtors, cash sales and work in progress to ensure collections are up to date and all risks are identified and actioned Manage the sales process around vehicle stock books i.e. invoicing and deal files. Manages creditors and ensures all creditors are in line with service level agreements and maximise payment opportunities. Manages the vehicles stock books to ensure accuracy in respect of billing and payment of vehicles and ensure that all documentation is compliant in term of company policy. Prepare VAT returns and ensure all documents are compliant in terms of SARS directives. Secure the necessary resources to maintain service standards, facilitate problem solving and achieve objectives within budget. CLIENT/CUSTOMER Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business. Plan, manage and monitor processes to ensure customer service excellence. Develop and manage key stakeholder relationships that enable achievement of operational objectives. PEOPLE Create an engaging, enabling and productive work climate aligned to the employee value proposition. Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment. Monitor and positively influence and manage change, and offer operational support where required. Own and live up to company values. Ensure timeous, clear contracting and assessment of performance expectations with direct reports in line with identified objectives.   Qualifications and Experience Minimum Experience 3 years experience in a similar environment. Motor Industry Experience Minimum Qualification Finance Ralated Degree Preferred Qualification Skills and Personal Attributes Minimum Requirements Skills and Expertise Required:

• Communication: Able to communicate professionally at multiple levels in a professional, diplomatic, polite and rational manner even when under pressure.
• Interpersonal competence; effective at working with people.
• Financial Accounting
• Competent application of accounting fundamentals and principles.
• Financial and Accounting Controls experience
• Financial and commercial acumen/ thinking
• Sound knowledge and understanding of accounting and tax concepts, financial statements, trial balance, financial recordkeeping process and books or accounts of the company.
• Interrogates transaction initiating information or data, and understands, records or enters transactions on to the system.
• Analyses and reconciles financial information and data, resolves accounting issues, and reports on such.
• Compiling and presenting reports.
• Planning and organising
• Problem-solving and judgement skills
• Decision making and action orientated.
• Conflict handling
• Time management, including the ability to respond to and resolve queries and issues in the minimum amount of time.
• Able to work independently and under pressure.

Personal Attributes:

• Professional
• High level of detail and accuracy
• Energetic and self-motivated
• Resilient and hard working
• Deadline driven
• Systematic and methodical
• Empathetic when dealing with personnel matters.
• Someone who upholds professional ethics and value
• .Must be assertive and comfortable to share views and ideas in the interest of good financial management of the business.
• Computer Literacy ­ Business Applications
• Industry legislative compliance/ knowledge.
• Valid driver's license

             

Our well known automotive dealer client based in Nelspruit current holds a vacancy for a qualified Commercia Vehicle Technician. Job Description Purpose To deliver technical and diagnostic services in order to complete work accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures. Specific Role Responsibilities GENERIC JOB OUTPUTS PROCESS AND GOVERNANCE Adhere to standard operating procedures (SOP’s) within the area of accountability. Contribute to the development of standard operating procedures and guidelines within the area of accountability. Escalate unresolved issues to management and process owners. Identify and develop solutions to improve operational service and quality. Report on transactional and process activities to enable timely and effective decision making. Conduct research and gather data to provide information on product defects and submit to the importer/distributer. Conduct research and gather data to provide input to operational reporting and decision making processes. Deliver on agreed performance targets according to set procedures and service level agreement. Draw on own technical knowledge and experience to identify and develop solutions that leads to improved operational service delivery and quality. Inform and educate customers through the Service Advisor, on technical fault findings and corrective action taken, to ensure retention of existing customers; increase sales revenue and increase the organisational customer base. Minimise rate of return to adhere to CSI and OEM/Importer standards. Provide a fault finding and systems diagnostic service on vehicles Provide a technical and diagnostic service by utilising modern diagnostic equipment to maximum vehicle service solutions and to interpret findings. FINANCE Execute work activities effectively and efficiently in order to maximise financial performance and profitability. Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial wastage related to materials or equipment. Provide service advisors with accurate vehicle health report to enable increase sales revenue. CLIENT/CUSTOMER Broaden the understanding of customer service delivery principles and provide specialist support to meet and exceeds customer expectations. Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business. Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery. Ensure customer assets are safe­guarded as per company policies and procedures. Provide specialist advice to customers through the service advisor. PEOPLE Attend training initiatives to improve work quality and enhance own skills Own and live up to company values. Participate in forums that positively contributes to functional knowledge improvement. Provide advice and support with the management of change and offer operational support where required. Provide expertise, participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management. Provide technical coaching to apprentices and others for the purpose of continuous knowledge sharing, learning and integration of own knowledge. Share own and product specific knowledge with teams/technicians to solve difficult technical problems faster. GENERIC JOB COMPETENCIES TECHNICAL COMPETENCIES Conflict Management: Being able to identify and handle conflicts sensibly, fairly, and efficiently. Resolving conflict, before it becomes a major obstacle to the work environment and critical in relation to customers. Customer Service: Focuses ones efforts on discovering and meeting the customers or clients needs Fundamental problem solving capability: Ability to analyse elementary and fairly complex situations or problem and takes appropriate action to resolve. Manage personal work priorities and professional development: The competency reflects on and demonstrates employee accountability towards their own professional development and sets the environment for corporate social responsibility and the competence essential to advance corporate citizenship. Occupational Health and Safety: To provide for the health and safety of persons at work and for the health and safety of persons in connection with the use of equipment and against hazards to health and safety, arising out of or in connection with, the activities of persons at work Product and or Service knowledge: Provide a service or sell a product through an awareness of the product or service. Sharing of product, service and program knowledge. Reporting and Interpretation: Prepares accurate reports to satisfy reporting requirements, with relevant interpretation of analyses for business users. Research and Information Gathering: Ability to review and study relevant information from various sources to develop new information; Ability to identify primary and secondary authorities to validate the research Technical Ability: The ability to apply technical knowledge and skills associated with a particular trade or occupation Technical Learning: Must be able to demonstrate an eagerness and support for learning, especially in own functional area. Vehicle Diagnostics and Servicing: This competency creates capability to carry out basic servicing and maintenance of a commercial vehicle, in accordance with relevant roads and traffic authority regulations. Qualifications and Experience Minimum Experience 1-2 years experience in a similar environment Preferred Experience 2-3 years experience in a similar environment Minimum Qualification Trade and Occupational Qualifications with NQF Level 05 Qualified Technician Skills and Personal Attributes Minimum Requirements Computer Literacy Proficient. Industry legislative compliance/ knowledge. Valid driver's license. Send cv's to mervyn@bonafidehc.co.za

Our well known Commercial dealer client based in Mount Edgecomb currently holds a vacancy for Sales Executive (Commercial Vehicles), with a proven track record. Preferences:

• Previous sales experience with commercial vehicles
• Valid driver’s license, Code 14 with PDP

This position will be suited to an experienced person who has the ability to attract clients; provide excellent customer service and maintain high levels of sales on an ongoing basis. Reporting to the Sales Manager/ Dealer Principal of the respective dealership the ideal candidate must have at least 3 years’ experience as a Vehicles Sales Executive within the Commercial Vehicles industry in a dealership environment. Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. The responsibilities of a Sales Executive include the following tasks:

• Greet customers arriving at the dealership
• To sell the maximum number of units & obtaining the best profit available within the company pricing policy.
• To make sure that the customer is aware of all our back –end products.
• To ensure that the highest level of customer satisfaction is met in order to ensure future repeat business.
• To ensure that the 21-point check is adhered to on a daily basis.
• To handle cash received from clients and/ or company in line with company policy and/ or accepted practice. Cash to be receipted with Finance department upon receipt of cash from client and/ or company.
• Carrying out of all reasonable instructions/ duties given to you by any member of Management, from time to time.
• To ensure that the Brand and Dealership is actively marketed and promoted in the allocated, approved targeted market
• To penetrate the truck market in a well organised, trained and professional manner.
• To identify new and maintain current customers, to maximize sales.
• To ensure benchmark customer satisfaction and standards of the Dealer and Manufacturer are maintained.
• Achieve and exceed targeted sales units and first gross profit.

Qualifications and Experience: Minimum Qualifications and Experience needed:

• A minimum of Grade 12 or equivalent
• 3 years Commercial Vehicle sales experience
• Valid Driver’s license (Code 14 and valid PDP)
• Networking skills (Essential)
• Negotiation skills (Essential)
• Planning and organizing (Essential)
• Selling skills (Essential)
• Excellent computer skills and very proficient in excel, word, and outlook.
• Excellent communication skills both verbal and written.

Skills and Personal Attributes: Minimum requirement:

• Ability to cope with rejection.
• Confidence (Essential).
• Self-motivation and ambition (Essential).
• People Orientated (Essential).
• Cultural Diversity (Essential).
• Sound ability to manage conflict (Essential).
• Entrepreneurial thinking.

Please e-mail cv to mervyn@bonafidehc.co.za

Our well known automotive dealer client based in Ekurhuleni currently holds a vacancy for 2 x Qualified Technicians. This position will be suited to an experienced person who has the ability to inspect, maintain, and repair vehicles. The candidate needs to provide excellent customer service and maintain high levels of customer satisfaction on an ongoing basis. To diagnose and repair faults, and conduct vehicle services according to prescribed standards of the OEM. Deliver high quality technical expertise to satisfy customers and honour organisational service delivery values. The responsibilities of a Technician include the following tasks: Carry out diagnostic work and support mechanics as set out by the Foreman. Carry out fault diagnosis to aid and speed up vehicle servicing. Take steps to ensure servicing of vehicles remains within the targeted percentages of the manufacturers' time. Discuss matters with service advisors and customers as required and provide coherent explanations. Ensure standards are maintained with regards to vehicle care and safety whilst performing functions. Ensure vehicles are returned to the customer after service in a neat and clean condition. Complete all necessary and relevant training as required by the OEM (online, classroom, other mediums of training) within reasonable time frames. Admin functions: Complete forms and documentation included in the company's service routine. Draft and prepare any reports required. Mentor apprentices, sign off logbooks, and evaluate their technical ability (if applicable) Ensure effective communication with team members and colleagues across departments, with customers, and service providers. Participate in marketing campaigns when required for the furtherance of the business. Any other duties as may reasonably be required. Qualifications and Experience Minimum requirement: Qualified Vehicle Technician Valid driver’s license Skills and Personal Attributes Minimum requirement: Excellent vehicle diagnostic and fault-finding skills Work under high pressure Multi-tasking ability Please e-mail cvs to mervyn@bonafidehc.co.za  

Our motor dealer client in Pretoria currently holds a vacancy for a Costing Clerk. The purpose of the role is to provide prompt and quality service to customers relating to the costing, warranty, and maintenance of vehicles, acting as an interface between the technical team, Service Advisors, and the customer to ensure cost-effective repairs and quality service is delivered to customers. The Costing Clerk's main function is to provide support to the service department, where he/she will handle the costing of the service and warranty job cards, create sublet orders, obtain service and maintenance authorisations.  Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview. Minimum Qualifications and Experience needed:

• Matric
• Computer literate (BSI/Evolve)
• Knowledge of passenger vehicle dealership policies and procedures is essential.
• Knowledge of competitive motor industry.
• Basic mathematical ability (numeracy)
• Knowledge of relevant operating systems would be an advantage.
• Multilingual with languages generally spoken across the area and customer base is necessary.
• Experience in Costing and Warranty within the Automotive industry is advantageous.
• Experience with well known brands in Costing and Warranty within the Automotive industry is advantageous.

 Skills and Personal Attributes:

• Minimum requirement:
• Highly self-motivated, energetic and able to maintain a positive outlook.
• Ethical
• Need to acquire thorough knowledge of the vehicles they are handling – not just technical specs; but also, information about the manufacturer’s warranty, dealership services, OEM updates, etc.
• Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
• A team player
• Reliable
• Results driven and customer orientated

Please e-mail cvs to mervyn@bonafidehc.co.za