- Tertiary qualification in Commerce / Engineering / Transport Management or equivalent.
- 5 – 8 years of experience in any of the above-mentioned fields, 3 of which should have been on a managerial position.
- Critical: A well all-rounder general senior management experience in business unit Operations, Finance, Human Resources, and also have some general technical knowledge or background.
- Sound senior management experience
- Distinguished excellence and a good track record in general management
- Experience in the Passenger Transport Industry will be an advantage
- Dynamic visionary with sharp business / financial acumen and strategist yet with hands-on approach.
- Knowledge of technical / engineering practices and procedures pertaining to the operation of a large bus fleet.
- Develop, propose and advise on the Company’s adoption of BU strategies and policies that are consistent with internal and external needs.
- Ensure the profitability of the BU’s through sound financial management principles and practices.
- Oversee and optimize resources in the planning and scheduling of bus operations to ensure the smooth running of services provided to the community.
- Oversee and ensure efficient utilization of resources in the scheduling and execution of the overall maintenance plan for the buses in the BU.
- Oversee effective utilisation of staffing in the BU.
- Develop and ensure implementation of a Marketing Strategy to grow existing services and to attract new business.
- Ensure compliance with the Occupational Health and Safety Act.
- Develop and maintain sound communication and relationships with internal and external stakeholders.
- The job involves long hours of work and a fair amount of stress
- The incumbent may be required to work long irregular hours as dictated by the Operational demands.
This position will be suited to an experienced person who has excellent vehicle diagnostic and fault-finding skills and the ability to ensure that repairs are performed correctly and efficiently and that the service department maintains a consistently high level of customer satisfaction.
To provide effective technical and specialist support to staff, whilst ensuring a high quality of workmanship and service delivery to customers.
Position Overview:
Qualifications and Experience:
Minimum Qualifications and Experience needed: • Matric
• Qualified Diesel Technician
Skills and Personal Attributes: Minimum requirement: • Multi-tasking ability • Valid Driver’s License with no endorsements • Good communication skills • Excellent vehicle diagnostic and fault-finding skills
Also submit cv's to mervyn@bonafidehc.co.za
| Job Title | PARTS MANAGER |
| Branch/Department | Durban |
| Job Type Classification | Permanent |
| Location - Town / City | Durban |
| Location - Province/Area | KwaZulu Natal |
| Location - Country | South Africa |
| Job Description | Our passenger vehicle dealer client in Durban currently holds a vacancy for a Parts Manager. This position will be suited to an experienced person who will assist the company’s customers in receiving the replacement parts they need. In this position, the candidate will have the responsibility to oversee the entire parts department. This involves managing employees, checking inventory, and ordering new parts when necessary. The candidate will also directly handle customer service when an issue needs extra support. Our ideal applicant has several years of experience working with auto parts, preferably with some leadership or management experience. The candidate must have strong customer service and communication skills. The candidate needs to provide excellent customer service and maintain high levels of customer satisfaction on an ongoing basis. The candidate for this position will be responsible for managing inventory based on demand and cost targets. They must be able to maintain stock at a level that enables internal servicing and repair departments to complete their work without delay. However, they must also avoid the costs of carrying excessive inventory. Experience in a multi-franchise environment is highly sought after. |
| Specific Role Responsibilities | Specific Role Responsibilities:
Specifications for these positions will be discussed if a candidate is invited for an interview.
The responsibilities of a Parts Manager include the following tasks:
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| Qualifications and Experience | Minimum Qualifications and Experience needed:
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| Skills and Personal Attributes | Minimum requirement:
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| Job Title | DEALER PRINCIPAL - Durban |
| Branch/Department | Durban branch |
| Job Type Classification | Permanent |
| Location - Town / City | Durban (KZN) |
| Location - Province/Area | KwaZulu Natal |
| Location - Country | South Africa |
| Job Description | Our passenger vehicle dealer client in DURBAN has an opportunity available for a DEALER PRINCIPAL. The dealership features New and (Pre-Owned/ Used) sales floors. The position of Dealer Principal is responsible for achievement of objectives/ performance targets and high levels of service delivery; maximising profitability through the sale of vehicles, parts, labour and related products; and ensuring control of cash flow, stock and assets relevant to profit requirements and suitable return on investment. The key focus areas of this role are leading people, achieving results and driving business growth. This role requires an experienced, dedicated person who enjoys autonomy; is aligned to the brand; has a visible, hands-on leadership approach, and is confident in achieving business growth. |
| Position Overview | This position is responsible for achievement of objectives/ performance targets and high levels of service delivery; maximising profitability through the sale of vehicles, parts, labour and related products; and ensuring control of cash flow, stock and assets relevant to profit requirements and suitable return on investment. The key focus areas of this role are leading people, achieving results and driving business growth. This role requires an experienced, dedicated person who enjoys autonomy; is aligned to the brand; has a visible, hands-on leadership approach, and is confident in achieving business growth. |
| Specific Role Responsibilities | Key Role Responsibilities:
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| Qualifications and Experience | Experience Required:
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| Skills and Personal Attributes | Skills and Expertise Required:
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- Grade 12 or tertiary education required.
- Minimum of 3 years’ experience as a Service or Workshop Manager.
- Technical capabilities would be an advantage.
- Management and leadership skills.
- Self-driven and ability to drive targets.
- Analytical & problem-solving skills
- Valid driver’s license
- Clear criminal record
- Ensure Quality of Service are met as well as Profitability.
- Manage workshop flow.
- Handle all workshop related issues.
- Liaise with OEM
- Develop and Implement Marketing Strategies.
- Manage Team for High Performance Culture.
- To develop strategies to drive dealership revenue, profitability and market share in the relevant area.
- To achieve and exceed financial targets as per agreed budget.
- Ensure achievement of profit margins and financial objectives, good cash flow, forecasting, monitoring and controlled availability of vehicle and parts stock a/p projected demand.
- Build and maintain a professional relationship with vehicle manufacturer/s.
- Optimally manage and control the cross-functional areas in the dealership.
- To formulate and implement dealership practices in compliance with corporate governance and legal requirements, Distributor policies and OEM guidelines.
- To manage assets of a dealership optimally (cash control/flow, liquidity, stock, debtors, creditors, etc.).
- Ensure high standards of quality and workmanship are delivered.
- Maintain and increase market penetration.
- To ensure customer acquisition and retention via customer focused interventions in the dealership.
- To generate enthusiasm and set an appropriate brand example in line with the franchise standards.
- To be informed and up to date regarding competitor intelligence and awareness via proper market analysis.
- Manage stock turnover ratios, stock holding values and sales to meet company objectives.
- Track the performance to measure and improve operational efficiency for the dealership.
- Facility management, ensuring compliance with OHS requirements, CI rules and general housekeeping is well maintained at all times.
- Develop and implement people capacity plans in line with delivery, performance objectives and budget.
- To provide effective leadership and people management in order to attract, develop and retain high quality and success orientated dealer staff (DP's key focus is to act as an effective “manager of managers”).
- Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
- 8+ years relevant motor industry experience, of which at least 3 years dealer operations management experience.
- Exposure to various motor industry business disciplines at the highest level within a retail automotive environment such as business area financial management, sales, marketing, brand management and Service process and Parts knowledge is necessary.
- BComm degree NQF7+ or other relevant tertiary business/ commercial qualification – preferable.
- Recognised Management/ Leadership Diploma or Certificate – desired.
- High volume brandexperience – preferable.
- Valid, unendorsed driver’s license and the ability to competently & legitimately drive.
- Computer literate; highly proficient in Excel, Outlook, Powerpoint and Word.
- A working knowledge of the application of OHS, NCA, CRA, FICA and other legislation and frameworks relevant to the retail motor industry.
- A working knowledge of the application of Labour legislation.
- Knowledge and ability to use relevant DMS functions
- Skills and Personal Attributes:
- Communication: Able to communicate professionally at multiple levels in a professional, diplomatic, polite and rational manner even when under pressure.
- Interpersonal competence; effective at working with people and building relationships.
- Dealership Operations Management
- Financial Management relevant to managing a business.
- Entrepreneurial and commercial thinking.
- Customer Centricity
- Problem-solving and judgement skills
- Deciding and Initiating Action
- Conflict management
- Leadership
- Monitoring and measuring
- Improvement Orientation
- People Management and Development skills
- Persuading and Influence
- Formulating Strategies and Concepts
- Coping with pressures and setbacks
- Analysing
- Professional
- Energetic and self-motivated
- Resilient
- Results driven
- Someone who upholds professional ethics, principles and values.
- Must be assertive and mature in outlook.
- Alignment to the brand.
